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4-6 years
6-10 years
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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of 蔡文萱.
Avatar of 蔡文萱.
Sales Control Coordinator @Bosch Taiwan
2018 ~ Present
Operation Specialist/Logistics Specialist
Within one month
蔡文萱 Emily Tsai Supply chain and Logistics planning/Process coordination and optimization • Taipei City • [email protected] Work Experience Work Experience Sales Control and Coordinate Specialist • Robert Bosch Taiwan Co. Ltd. JunePresent | Taipei city, Taiwan Achieved all OEM (Original Equipment Manufacture) delivery in time for mobility customers new model products during COVID-19 semiconductor shortage and allocationQ2) Standardized and optimized third-party warehouse working instruction for keeping service stability Strengthened customer relationship and reliability with stable and cooperated logistics service DHL import and export shipments handling Coordinated customer claims with replacement and reverse
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tunghai University
外國語文學系
Avatar of the user.
Avatar of the user.
Operation & Marketing Director / US & SEA Region @17LIVE Inc.
2021 ~ Present
Marketing or Operation Manager / Director
Within one month
Marketing Communications
Marketing & PR
KOL Management
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
Events and Exhibition Management
Avatar of 王中敬.
Avatar of 王中敬.
Pre-Sales @拼起科技(智影顧問)
2022 ~ Present
Customer Success Manager
Within one month
王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales
Customer Relationship Management
Proposal and presentation skills
Strategic Planning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology
Department of Mechanical Engineering
Avatar of the user.
Avatar of the user.
Past
Leader of APAC @FurniturePros Logistics Solutions Inc.
2022 ~ 2023
VP of Operations
Within one month
Communication
Management Team
Innovation Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
科技管理研究所
Avatar of Jessie C.
Avatar of Jessie C.
Past
國定古蹟菸酒專賣局 修復再利用計畫 專案助理 @社團法人台灣歷史資源經理學會
2021 ~ 2021
PM/產品經理/專案管理
Within one month
卻不失重心,真摯優雅的專案經理。 學歷 私立東海大學 外國文學與語文學系 SepJune2012 國立台南女中 普通科 SepJune2008 技能 Project Completion & Management Sales Service & Management Customer Relationship Maintain 語言 Chinese - Native Madarin Chinese - Native English - Professional ( Toeic工作經歷 2021/7-2021/9 國定古蹟菸酒專賣局 修復再利用計畫 專案助理 社團法人台灣歷
Microsoft Office
Google Drive
Communication
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
私立東海大學
Foreign Literature and Language
Avatar of Alex Yu.
Avatar of Alex Yu.
Product Manager @Linker Vision
2023 ~ Present
PM/產品經理/專案管理
Within one month
working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. AugFeb 2023 CPO & CO-FOUNDER Media.app Co., Ltd, Design business model, go-to-market strategy, industry study, and fundraising. 0 -> 1million valuation Product planning, business development, and customer relationship maintenance 24 Merchants, 6 IPs. NFT generation and 3D modeling Web 3.0, Metaverse, NFT-related consultant. OctFeb 2021 Project Engineer Acer Studying cutting-edge AI/DL skills to implement on a medical AI project. 92% accuracy on glaucoma CDR detection. Familiar
Business Development
Deep Learning
PYTHON
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
電機工程

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
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Teamwork
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Leadership
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Within one month
Field Application Engineer
Logo of 全景軟體股份有限公司(Changing Information Technology).
全景軟體股份有限公司(Changing Information Technology)
2021 ~ Present
Hsinchu, 新竹市台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
FAE Engineer
Fields of Employment
Software, Information Services
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Dreamweaver
Sublime Text
Sony Vegas
Audacity
Android Studio
Genymotion
Prezi
Vigor
WiX
Arduino
Linux Server
windows
Internet Skills
Languages
English
Intermediate
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
National Chung Hsing University
Major
Management Information System
Print

Ian Lin

Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.

  Hsinchu, Hsinchu City, Taiwan  

Work Experience

FAE  •  全景軟體股份有限公司(Changing Information Technology)

九月 2021 - Present

‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry.

‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions.

‧ Conducted product demonstrations, training sessions, and technical presentations to customers.

‧ Troubleshooted software issues and coordinated with development teams for resolutions.

‧ Developed and maintained strong customer relationships and gathered feedback for product improvement.

‧ Assisted in creating technical documentation such as application notes and user guides.

Management Information System Executive  •  AgnitioST

五月 2019 - Present

‧ In-company project PM with reduce the cost and maintain C# based program

‧ Internal system planning and development of MIS system functions

‧ Maintain company's network, data and perform backup work and the anti-virus

‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting

‧ Responsible for various information system integration, maintenance and testing

‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees

‧ Optimize and maintain the website of company website

Education

2018 - 2018

National Chung Hsing University

Management Information System

2014 - 2018

Providence University

Management Information System

‧Strong understanding of software development methodologies, debugging techniques, and software testing.

Familiarity with operating systems: Linux, Windows, and Internet protocols.

Excellent communication and presentation skills.

Ability to convey complex technical concepts to non-technical stakeholders effectively.

Proven ability to work effectively in a fast-paced, team-oriented environment.



Language


  • English — intermediate
Resume
Profile

Ian Lin

Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.

  Hsinchu, Hsinchu City, Taiwan  

Work Experience

FAE  •  全景軟體股份有限公司(Changing Information Technology)

九月 2021 - Present

‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry.

‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions.

‧ Conducted product demonstrations, training sessions, and technical presentations to customers.

‧ Troubleshooted software issues and coordinated with development teams for resolutions.

‧ Developed and maintained strong customer relationships and gathered feedback for product improvement.

‧ Assisted in creating technical documentation such as application notes and user guides.

Management Information System Executive  •  AgnitioST

五月 2019 - Present

‧ In-company project PM with reduce the cost and maintain C# based program

‧ Internal system planning and development of MIS system functions

‧ Maintain company's network, data and perform backup work and the anti-virus

‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting

‧ Responsible for various information system integration, maintenance and testing

‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees

‧ Optimize and maintain the website of company website

Education

2018 - 2018

National Chung Hsing University

Management Information System

2014 - 2018

Providence University

Management Information System

‧Strong understanding of software development methodologies, debugging techniques, and software testing.

Familiarity with operating systems: Linux, Windows, and Internet protocols.

Excellent communication and presentation skills.

Ability to convey complex technical concepts to non-technical stakeholders effectively.

Proven ability to work effectively in a fast-paced, team-oriented environment.



Language


  • English — intermediate