Chen, Po-Xun Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects . Flexibility , resilience , honesty , curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate. Date of Birth:︱Nationality: Taiwanese [email protected] Work Experience Transcosmos Taiwan FebruaryPresent, Customer Service Trainer Achievement: Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects. Collaborating with
的成績。 - 累積半年電話客服經驗後,經主管推薦挑戰服務難度較高的線上客服職務。 - 擔任Mentor協助新人旁聽學習、提問,並快速適應新環境。 學歷Fu Jen Catholic University 企業管理學系Tamkang University 企業管理學系 技能 Digital Marketing Data Analysis Product & Project Management Problem Solving Skills Communication Skills 語言 Chinese — 母語或雙語 English — 中階
provider makes UEM SOP documents to reduce time costs and make operating more effective. •FireEye Generate monthly reports to securities firms about email threats, network alerts, IPS events, and endpoint malware alerts to notice the issue and prevent the same problems happens again. CORE COMPETENCIES • Communication • Personal development • Problem-solving • Personal motivation • Accepting feedback CERTIFICATE / TRAINING • Certified Ethical Hacker (CEH) • VMware Certified Professional - Digital Workspace 2023 • ISO 27001:2022 Training~System Engineer • 精誠資訊 十一月四月 2023 | Taipei, Taiwan • Veritas NetBackup Team (From Novto Feb• Preinstall the server & set the server • VMw
Ching You Hi, I'm Ching You, a Product Designer with six years of experience developing digital products. I specialize in creating an indulging atmosphere for digital products and creating logical user flow based on the result of UX research. As I embark on the next chapter of my career, I eagerly seek opportunities to contribute my wealth of experience and pioneering spirit to a prominent digital product company on the global stage. Let's explore new horizons together! Taipei City, Taiwan https://chingyou.webflow.io 工作經歷 Product Designer • 時
Iris Chen 陳彥羽 Account Manager Experienced digital marketer with a proven track record in project management and cross-functional collaboration. Skilled in strategic planning, communication, and execution, ensuring timely delivery of results. Detail-oriented and adaptable team player with a strong problem-solving mindset. Taipei, [email protected] Work Experience JanApr 2024 Assistant Manager D.A.Consortium Inc. Led a team of four from planning to implementation. Facilitated cross-functional communication for account performance and team coordination, ensuring timely delivery of results. Managed client service, media planning, account
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Trong vòng một tháng
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Developed an API document management website in 5 weeks, including web, server and database,
demonstrating quick, self-taught, and problem-solving skills
Received appreciation from team members by accomplishing and sharing study notes and technical
articles, exemplifying the warm and friendly personality as a team player
Built a Short URL system in the system design workshop to understand the importance of web traffic
prediction, cache policy selection, and read/write splitting database design in 3 days
Software Engineer Intern|DIGI+ Talent Accelerator & Jumpstart Program
July 2021 - Dec. 2021
Collaborated with product managers and hardware engineers to build an innovative game from scratch
PROJECTS
DocuBloom
April 2022 - May 2022
A website for developers to build readable and shareable API documents. Allows users to test if APIs are working
properly, and receive mock response even if users' own servers went down.
Built a website from scratch with React.js for web, Node.js for server, and MongoDB for database.
Calculated and predicted budget by comparing website traffic with Swagger on Similarweb, performance
testing with K6, and analyzing traffic charts with Amazon CloudWatch metrics.
Enhanced scalability and availability by building a stateless server with Elastic Load Balancing and AWS
Auto Scaling.
Simplified cloud deployment with Docker Compose for servers, and AWS S3 for static files.
Improved code readability by applying MVCS structure, RESTful APIs, and a clear error handling method.
Protected servers from malicious attacks by configuring rate limiters in Nginx.
Simplified data retrieving logic by re-designing database schema with MongoDB.
Developed integration test with Mocha and Chai to ensure server stability.
Boosted data fetching efficiency by caching data in Redis with Amazon ElastiCache.
STYLiSH
Feb. 2022 - March 2022
An e-commerce website that allows customers to purchase their favorite outfits.
Enhanced server availability by building message queue workers with Redis for tasks with large data
sets.
Protected servers from malicious attacks by implementing rate limiting algorithm with Redis.
Built clear and readable API documents for Front-End developers to integrate APIs with Swagger .
Reduced server stress by uploading files directly from Front-End with Amazon S3 SDK.
Developed backstage and coupon management system with Front-End and Android engineers in 1 week.
Added third-party sign-in service by integrating Facebook and Google API services.
Added payment service by integrating TapPay SDKs.
Wobble
July 2021 - Oct. 2021
An innovative game to help people reach mindfulness state while enjoying the game.
Built a whole game with Unity and C# from scratch, and combine it with Arduino and MySQL by
collaborating with data and hardware engineers in 3 months.
Taiwan Cities
July 2021 - July 2021
A website for anyone to easily find the official websites of their favorite cities in Taiwan.
https://github.com/FormoSeanIap/TaiwanCities
Little Fighter 2, A Song of Fighters and Julian
March 2017- Aug. 2017
A single or multiple player, side-scrolling 2.5D fighting game modification based on Little Fighter 2
Developed an API document management website in 5 weeks, including web, server and database,
demonstrating quick, self-taught, and problem-solving skills
Received appreciation from team members by accomplishing and sharing study notes and technical
articles, exemplifying the warm and friendly personality as a team player
Built a Short URL system in the system design workshop to understand the importance of web traffic
prediction, cache policy selection, and read/write splitting database design in 3 days
Software Engineer Intern|DIGI+ Talent Accelerator & Jumpstart Program
July 2021 - Dec. 2021
Collaborated with product managers and hardware engineers to build an innovative game from scratch
PROJECTS
DocuBloom
April 2022 - May 2022
A website for developers to build readable and shareable API documents. Allows users to test if APIs are working
properly, and receive mock response even if users' own servers went down.
Built a website from scratch with React.js for web, Node.js for server, and MongoDB for database.
Calculated and predicted budget by comparing website traffic with Swagger on Similarweb, performance
testing with K6, and analyzing traffic charts with Amazon CloudWatch metrics.
Enhanced scalability and availability by building a stateless server with Elastic Load Balancing and AWS
Auto Scaling.
Simplified cloud deployment with Docker Compose for servers, and AWS S3 for static files.
Improved code readability by applying MVCS structure, RESTful APIs, and a clear error handling method.
Protected servers from malicious attacks by configuring rate limiters in Nginx.
Simplified data retrieving logic by re-designing database schema with MongoDB.
Developed integration test with Mocha and Chai to ensure server stability.
Boosted data fetching efficiency by caching data in Redis with Amazon ElastiCache.
STYLiSH
Feb. 2022 - March 2022
An e-commerce website that allows customers to purchase their favorite outfits.
Enhanced server availability by building message queue workers with Redis for tasks with large data
sets.
Protected servers from malicious attacks by implementing rate limiting algorithm with Redis.
Built clear and readable API documents for Front-End developers to integrate APIs with Swagger .
Reduced server stress by uploading files directly from Front-End with Amazon S3 SDK.
Developed backstage and coupon management system with Front-End and Android engineers in 1 week.
Added third-party sign-in service by integrating Facebook and Google API services.
Added payment service by integrating TapPay SDKs.
Wobble
July 2021 - Oct. 2021
An innovative game to help people reach mindfulness state while enjoying the game.
Built a whole game with Unity and C# from scratch, and combine it with Arduino and MySQL by
collaborating with data and hardware engineers in 3 months.
Taiwan Cities
July 2021 - July 2021
A website for anyone to easily find the official websites of their favorite cities in Taiwan.
https://github.com/FormoSeanIap/TaiwanCities
Little Fighter 2, A Song of Fighters and Julian
March 2017- Aug. 2017
A single or multiple player, side-scrolling 2.5D fighting game modification based on Little Fighter 2