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On
4-6 years
6-10 years
10-15 years
More than 15 years
Software Specialist @Elekta2020 ~ Present
・
Senior Software Engineer
Within one month
analyzing risks at internal software operation. - Run IT department to coordinate with departments and make reports related to IT. - Support end users to use and manage devices. Support Leader • Bkav Corporation thángthángLead a small team to collect malware samples and work with customers to solve software and hardware issues. Technical personnel • Viettel Telecom thángthángWork as technical team to build new systems, support projectwith technical jobs. Học vấn University of Information Technology Field of study AprJan 2020 Kỹ năng Communication SQL Server Troubleshooting Hardware and Software Problems Microsoft Office Customer Service Ngoại ngữ English — Nâng cao
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Information Technology
Past
Assistant Accounting Finance Manager @Vacation Homes 3652019 ~ Present
・
Administration Staff and Customer Service
Within one month
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Carlos Hilado Memorial State University
・
Education
Freelance @Upwork as a Freelancer2023 ~ Present
・
UI/UX Designer
Within one month
Employed
・
Ready to interview
Part-time / Interested in working remotely
6-10 years
Rakamin Academy
・
Software Quality Assurance
Past
BD Listing & KOL Manager @Coinstore & Pionex Crypto Exchange2022 ~ 2023
・
Within two months
Manager THANO TECHNOLOGIES • Selling Products made in Germany, such as Barrier Gate from KABA, Parking Bar from ELKA, Advanced Camera from Dallmeier, Access Control MATRIX as well as RFID System for Transportation • PoC and Project Management. • Providing Services and Maintenance for existing Customers JanDec 2016 IT Director OIVATECH IT Hardware Solutions: xDSL, CCTV, RFID Solutions, VoIP/Video over IP, Bluetooth Proximity, WLANa/b EducationFH Aachen university of Applied Sciences Electrical EngineeringRWTH Aachen University electrical engineeringSMA Xaverius 1 Palembang IPA (A1) Skills Troubleshooting Hardware and Software Problems IT Support Blockchain & Crypto Currency (Web3 | NFT | DEFI | L1 & L2) Power
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
FH Aachen university of applied sciences
・
Electrical EngineeringPast
Freelance @Fiverr, Adainweb, & Lalamove2021 ~ Present
・
IT Support
Within six months
Unemployed
・
Open to opportunities
Full-time / Not interested in working remotely
6-10 years
SMA Negeri 2 Cikarang Utara
・
Ilmu Pengetahuan Sosial
IT Technical Support @PT Nusantara Pelabuhan Handal Tbk2018 ~ Present
・
IT Support Technician
Within two months
Support PT Nusantara Pelabuhan Handal Tbk • Computer network maintenance at Mustika Alam Lestari Container Operational Terminal • IT Support for NPH (Nusantara Pelabuhan Handal) group which includes Mustika Alam Lestari, Adipurusa, Parvi Indah Persada & Indoport at Tanjung Priok port • Installation and configuration Computer Operating System, Printers, and Applications. • Manage and troubleshooting hardware, software or systems, networks, printers, and servers. • Investigating, diagnosing, and solving computer software and hardware faults. • Maintain IT Assets (PC, Laptop, Mobile Phone, etc.). • LAN, WAN, VLAN, routing, NAT, VPN, access list, QoS, Server management and security. • Domain / Active Directory, PABX System
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
MySkill
Hardware Chief Engineer @Cal-Comp Electronics and communications Co.,Ltd.2021 ~ Present
・
Hardware Develop Engineer
Within one month
earlier stage of new project BOM create and maintain Factory failure analysis support 2. OEM Broadband product development BOM create and maintain Troubleshooting and debug with customer Factory failure analysis support Hardware Section Manager • Silicon Power NovNovFLASH and DRAM product development BOM create and maintain SPD code check and maintain Product trial run Reliability and compatibility validation Hardware Engineer • ALBATRON JanNovMother Board and VGA Card development Schematic design BOM maintain Reliability and compatibility validation EducationChung Hua University (CHU) Electrical Engineering Skills OrCAD Allegro Hardware Troubleshooting Hardware Development Microsoft Office Language Chinese — 母語或雙語 English — 中階
Employed
・
Open to opportunities
Full-time / Interested in working remotely
More than 15 years
Chung Hua University (CHU) 中華大學
・
Electrical Engineering
Offline
Offline
Past
IT Assistance Manager @Yanmar Diesel Indonesia2022 ~ 2022
・
IT Manager
Within one year
Ibnu Fajar Alam I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. South Tangerang City, Banten, Indonesia Ibnu [email protected] Work experience JuliDesember
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bina Nusantara University
・
Information System
IT Consultant @Supportwave2023 ~ Present
・
IT Engineer MSP
Within one year
Ryno du Toit I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines. City of Johannesburg Metropolitan Municipality, South Africa Work Experience IT Consultant • Supportwave - MSP AugustPresent Delivering remote and on-site support with excellence, with a focus on customer satisfaction
Employed
Full-time / Remote Only
More than 15 years
Damelin
・
Information TechnologyFull-time / Not interested in working remotely
6-10 years
UNIVERSITAS PAMULANG
・
Magister Teknik InformatikaThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one year
IT Assistance Manager
Yanmar Diesel Indonesia
・
2022 ~ 2022
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Project / Product Management, Technical Manager, Technical Support
Fields of Employment
Work experience
More than 15 years
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
IT Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Bina Nusantara University
Major
Information System
Ibnu Fajar Alam
I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
South Tangerang City, Banten, Indonesia Ibnu Fajar
+6287877368383 [email protected]
Work experience
Juli 2022 - Desember 2022
IT Assistance Manager
Yanmar Diesel Indonesia
- Responsible for all IT problems in the Yadin area
- Responsible for network devices and servers.
- Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software
- Creating a SOP for users regarding the use of existing licenses.
- Training and socialization about regulations and new features for IT for all employees
- In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company
- Achieved management objectives, consistently hitting deadlines and performance targets.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Supporting VVIP Users for all problems in IT ( Board of Directors, President director)
November 2021 - April 2022
IT Suport Specialist
Jtoon Animation
- Responsible for all IT problems in the Jtoon area
- Responsible for network devices, servers
- Responsible for taking care of software license administration
- Responsible for purchasing animation devices or software
- Making SOP for users regarding the use of existing licenses in the Jtoonarea.
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Installed and set up applications for clients, including anti-virus software and the Microsoft office.
- Provided clear and concise step-by-step technical support to guide clients.
- Helped customers set up new systems, applications and software.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Used remote access to navigate and link to customer computers.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- Configured networks to meet performance requirements.
- Updated software for new functionality and improved security.
- Upgraded hardware promptly to minimise service disruptions.
- Installed new hardware and software to meet system specifications and user needs.
- Backed up servers regularly to reduce data loss.
- Set up new workstations for users with proper cables, equipment and software.
- Monitored computer system performance and intervened in identified problems.
- Educated service users on new software updates and system capabilities.
June 2020 - November 2021
IT Incharge Operation Supervisor
Lulu Supermarket
- Responsible for IT problems in the store
- Creating a store development report for the management
- Responsible for the server and network equipment, POS,PABX, IP Phone, PC, Printer in the store (Cimone).
- Responsible for the performance of IT Engineer at Brach Cimone
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
- Provided clear and concise step-by-step technical support to guide clients.
- Participate in in-person meetings with customers to assess and diagnose hardware problems.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- kept computer hardware in excellent working condition through regular maintenance and inspections.
- Integrated primary computer systems and peripheral devices operations to complete accurate, on-time work.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Documented repairs in a log book to enable tracking history and maintain accurate records.
- Monitored performance and speed of the desktop to establish a strong infrastructure.
- Helped customers set up new systems, applications and software.
August 2014 - September 2019
IT Senior Store Support
Hero Supermarket
- Responsible for opening the Newstore (Infrastructure)
- Responsible for all problems in the IT field in the store
- Supervising the IT performance in the store to improve if it cannot get directly to the store
- Create SOP regarding new IT devices
- Lead technical teams, for example, deliver helpful, knowledgeable advice and resolve issues quickly and accurately.
- Completed software and system updates within deadlines to maintain efficient, productive service provisions.
Febuary 2012 - June 2014
IT Technical Support VVIP
Harita Minning
- Handle IT problems in the area,
- Support all Problem IT for VVIP User ( Owner, GM, and Manager)
- Submit technical advice to VVIP users regarding IT problems that often arise
- Followed user guides and technical manuals to complete skilled repairs.
- Updated software for new functionality and improved security.
- Set up new workstations for users with proper cables, equipment and software.
- Create new users at domain server
- Conducted tactical troubleshooting to identify faults.
- Installed new hardware and software to meet system specifications and user needs.
- Kept detailed records of new installations and related licenses.
- Backed up servers regularly to reduce data loss.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
November 2010 - Desember 2011
IT Field Support
United Tractor ( Project AGIT)
- In charge of the migration project from computers (Windows xp) to Lenovo products (Windows 7)
- create standard installation for PCs and notebooks during projects.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Configured software and functions following specifications to optimise operations.
- Scheduled upgrades and regular maintenance to manage wear and tear of machinery and equipment.
- Assessed hardware, mouse and keyboards to verify performance.
- Updated and modified software to maximise capability, enhance functionality and deliver speedy outcomes.
November 2007 - November 2010
Data Center Operation
Astra International ( Project AGIT)
- Monitoring all servers and networks 24/7 at Astra
- International Headquarters
- Download all data transactions from all branches in Indonesia and backup to tape backup
- Monitoring DRC for all problems
- In case we have a problem, we must report to the second layer support, supervising all IT support all branch in Indonesia.
- Tracked local network to avoid bottlenecks and disruptions and optimise performance.
- Followed job instructions for setting up new jobs according to specifications.
- Monitored operating systems to detect and correct failures and performance issues.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
Education
Bina Nusantara University
Magister Management System Information
2018 - 2020
Bina Nusantara University
Computerized Accounting
2001 - 2007
Skill
Project Manager Team Leadership Network Installation and Management IT Service Management IT Operations Troubleshooting Hardware and Software Problems Support Services Firewall Management Security Administration Technical Support
Languange
English — Advance
Ibnu Fajar Alam
I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
South Tangerang City, Banten, Indonesia Ibnu Fajar
+6287877368383 [email protected]
Work experience
Juli 2022 - Desember 2022
IT Assistance Manager
Yanmar Diesel Indonesia
- Responsible for all IT problems in the Yadin area
- Responsible for network devices and servers.
- Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software
- Creating a SOP for users regarding the use of existing licenses.
- Training and socialization about regulations and new features for IT for all employees
- In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company
- Achieved management objectives, consistently hitting deadlines and performance targets.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Supporting VVIP Users for all problems in IT ( Board of Directors, President director)
November 2021 - April 2022
IT Suport Specialist
Jtoon Animation
- Responsible for all IT problems in the Jtoon area
- Responsible for network devices, servers
- Responsible for taking care of software license administration
- Responsible for purchasing animation devices or software
- Making SOP for users regarding the use of existing licenses in the Jtoonarea.
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Installed and set up applications for clients, including anti-virus software and the Microsoft office.
- Provided clear and concise step-by-step technical support to guide clients.
- Helped customers set up new systems, applications and software.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Used remote access to navigate and link to customer computers.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- Configured networks to meet performance requirements.
- Updated software for new functionality and improved security.
- Upgraded hardware promptly to minimise service disruptions.
- Installed new hardware and software to meet system specifications and user needs.
- Backed up servers regularly to reduce data loss.
- Set up new workstations for users with proper cables, equipment and software.
- Monitored computer system performance and intervened in identified problems.
- Educated service users on new software updates and system capabilities.
June 2020 - November 2021
IT Incharge Operation Supervisor
Lulu Supermarket
- Responsible for IT problems in the store
- Creating a store development report for the management
- Responsible for the server and network equipment, POS,PABX, IP Phone, PC, Printer in the store (Cimone).
- Responsible for the performance of IT Engineer at Brach Cimone
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
- Provided clear and concise step-by-step technical support to guide clients.
- Participate in in-person meetings with customers to assess and diagnose hardware problems.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- kept computer hardware in excellent working condition through regular maintenance and inspections.
- Integrated primary computer systems and peripheral devices operations to complete accurate, on-time work.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Documented repairs in a log book to enable tracking history and maintain accurate records.
- Monitored performance and speed of the desktop to establish a strong infrastructure.
- Helped customers set up new systems, applications and software.
August 2014 - September 2019
IT Senior Store Support
Hero Supermarket
- Responsible for opening the Newstore (Infrastructure)
- Responsible for all problems in the IT field in the store
- Supervising the IT performance in the store to improve if it cannot get directly to the store
- Create SOP regarding new IT devices
- Lead technical teams, for example, deliver helpful, knowledgeable advice and resolve issues quickly and accurately.
- Completed software and system updates within deadlines to maintain efficient, productive service provisions.
Febuary 2012 - June 2014
IT Technical Support VVIP
Harita Minning
- Handle IT problems in the area,
- Support all Problem IT for VVIP User ( Owner, GM, and Manager)
- Submit technical advice to VVIP users regarding IT problems that often arise
- Followed user guides and technical manuals to complete skilled repairs.
- Updated software for new functionality and improved security.
- Set up new workstations for users with proper cables, equipment and software.
- Create new users at domain server
- Conducted tactical troubleshooting to identify faults.
- Installed new hardware and software to meet system specifications and user needs.
- Kept detailed records of new installations and related licenses.
- Backed up servers regularly to reduce data loss.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
November 2010 - Desember 2011
IT Field Support
United Tractor ( Project AGIT)
- In charge of the migration project from computers (Windows xp) to Lenovo products (Windows 7)
- create standard installation for PCs and notebooks during projects.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Configured software and functions following specifications to optimise operations.
- Scheduled upgrades and regular maintenance to manage wear and tear of machinery and equipment.
- Assessed hardware, mouse and keyboards to verify performance.
- Updated and modified software to maximise capability, enhance functionality and deliver speedy outcomes.
November 2007 - November 2010
Data Center Operation
Astra International ( Project AGIT)
- Monitoring all servers and networks 24/7 at Astra
- International Headquarters
- Download all data transactions from all branches in Indonesia and backup to tape backup
- Monitoring DRC for all problems
- In case we have a problem, we must report to the second layer support, supervising all IT support all branch in Indonesia.
- Tracked local network to avoid bottlenecks and disruptions and optimise performance.
- Followed job instructions for setting up new jobs according to specifications.
- Monitored operating systems to detect and correct failures and performance issues.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
Education
Bina Nusantara University
Magister Management System Information
2018 - 2020
Bina Nusantara University
Computerized Accounting
2001 - 2007
Skill
Project Manager Team Leadership Network Installation and Management IT Service Management IT Operations Troubleshooting Hardware and Software Problems Support Services Firewall Management Security Administration Technical Support
Languange
English — Advance