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Advanced filters
On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
Product Designer @Freelance2023 ~ Present
・
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies 
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
MarketingTeam Lead Manager of Technical Operation @Finstek - GMI2023 ~ Present
・
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
・
Industrial Engineering
Past
客戶諮詢師 @忠訓國際股份有限公司2023 ~ 2024
・
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
・
環境教育與資源所
Sales Control Coordinator @Bosch Taiwan2018 ~ Present
・
Operation Specialist/Logistics Specialist
Within one month
蔡文萱 Emily Tsai Supply chain and Logistics planning/Process coordination and optimization • Taipei City • [email protected] Work Experience Work Experience Sales Control and Coordinate Specialist • Robert Bosch Taiwan Co. Ltd. JunePresent | Taipei city, Taiwan Achieved all OEM (Original Equipment Manufacture) delivery in time for mobility customers new model products during COVID-19 semiconductor shortage and allocationQ2) Standardized and optimized third-party warehouse working instruction for keeping service stability Strengthened customer relationship and reliability with stable and cooperated logistics service DHL import and export shipments handling Coordinated customer claims with replacement and reverse
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tunghai University
・
外國語文學系
FAE @全景軟體股份有限公司(Changing Information Technology)2021 ~ Present
・
Within one month
Ian Lin Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions. Hsinchu, Hsinchu City, Taiwan Work Experience FAE • 全景軟體股份有限公司(Changing Information Technology) 九月Present ‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry. ‧ Collaborated with sales teams to understand customer requirements
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Chung Hsing University
・
Management Information System
Past
Project Manager @ATX Semiconductors Suzhou2022 ~ 2023
・
Project Manager
Within one month
. Took charge of NPI leader of N company (Isolator & MEMS devices) products from Jul’22 to Apr’23. Team members & project quantities: 5 persons with 20 projects. AugJul 2022 Business Manager ATX Semiconductors Suzhou China Took charge of business development (Quote of RFQ/AOD definition/customer relationship maintaining/TAM-SAM-PAM control/NDA & Agreement & MOU establishment) of US customers (main focus on T & S companies) from 2018 toLed revenue of US account with 200% growth from 2018 to 2021 NovAug 2018 Project Manager ASEN (Suzhou China) Took charge of New device phase-in
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
國立臺灣海洋大學 National Taiwan Ocean University
・
Materials Science
Pre-Sales @拼起科技(智影顧問)2022 ~ Present
・
Customer Success Manager
Within one month
王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology
・
Department of Mechanical EngineeringPast
Leader of APAC @FurniturePros Logistics Solutions Inc.2022 ~ 2023
・
VP of Operations
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
・
科技管理研究所
Product Manager @Linker Vision2023 ~ Present
・
PM/產品經理/專案管理
Within one month
working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. AugFeb 2023 CPO & CO-FOUNDER Media.app Co., Ltd, Design business model, go-to-market strategy, industry study, and fundraising. 0 -> 1million valuation Product planning, business development, and customer relationship maintenance 24 Merchants, 6 IPs. NFT generation and 3D modeling Web 3.0, Metaverse, NFT-related consultant. OctFeb 2021 Project Engineer Acer Studying cutting-edge AI/DL skills to implement on a medical AI project. 92% accuracy on glaucoma CDR detection. Familiar
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Product Manager/Freelancer
LINE Taiwan Limited
・
2019 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Project / Product Management, Marketing Operations, Marketing Director
Fields of Employment
AdTech / MarTech, Marketing / Communications, Digital
Work experience
6-10 years
Management
None
Skills
Languages
Chinese
・
Native or Bilingual
English
・
Fluent
Job search preferences
Positions
Product Manager, Project Management, Process Design
Job types
Part-time
Locations
Taiwan, China, Singapore, Malaysia, Thailand
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
輔仁大學
Major
英國語文學系, 對外華語教學
Experience
Man Ling Sun
Business Solution Product Manager, LINE.
Product Manager & BD, TenMax Ad Tech Co.
All Media Editor, VOGUE Taiwan
Taipei City, Taiwan
LINE Business Solution Product Manager, LINE Taiwan Limited
Sep, 2019 - Present
B2B MarTech ads solution product marketer, manager and planner. Providing digital marketing strategy consulting and planning to achieve multiple marketing goals through various products.
Responsibility
- Develop competitive pricing, attractive selling packages, promotion plan and selling approach.
- Organize internal product training, provide best practices building and host market education.
- Monitor ad solution usage, clients' campaign performance and conduct competitor analysis
- Provide insights and revenue-driving ad product strategies for sales teams
- Co-work with the global product team to develop effective ad solutions
- Conducting new products go to market plan.
- Provided brand digital marketing strategy consulting and planning for LE & SMB
Accomplishments
- Led product revenue growth YoY 300%, and QoQ from 128% to 618% in 2021.
- Launched 5 new biz-solution products (including backend system development) and met sales target of 100%+ in 2.5 years.
- Created at least 3 new biz models per year with existing products and made a market debut to gain incremental revenue.
- Participated in the biz-partners training program to assist external agencies on LINE ad products understanding, planning and selling.
- Dedicated to cross-BUs cooperation and developing new possibilities of biz solutions.
- Had full and completed experience of the product life cycle: product pre-planning and survey (cross BUs or global), system developing (co-work with engineering), creating pilot and showcase (co-work with sales), GTM preparation and product maintenance.
Skills
Product Related
- Market Research
- Design & Planning
- Development & Schedule
- GTM & Marketing Plan
- Growth & Optimization
Operation Related
- Project Management
- Stakeholder Coordination
- Cross Function Cooperation
- Biz Insight and Consulting
- Problem Solving
Tool
- Tableau
- Power BI
- SQL
- Google Analytic
- Google Ad Manager
Product Manager & Business Development, TenMax Ad Tech
Sep, 2017 - Sep, 2019
B2B SaaS Product Manger who is in charge of the self-operated RTB advertising ecosystem, as a product manager of SSP, leading the system maintenance, feature development, business promotion and customer relationship management.
Responsibility
- Leading platform maintenance, user requirement collecting, error debugging, data monitoring.
- Programming platform future product position and direction, feature SPEC planning, wireframe design, UX/UI improvement, development schedule, results in QC.
- Cooperating with the TenMax self-own DSP and DMP dept. to integrate the analysis, application and optimization strategies of data on traffic usage.
- Strengthening and managing customer relationships in collaborative media clients and providing insightful analysis reports with visual charts.
- Initiating partner business expansion independently.
Accomplishments
- In the second year after being transferred from a digital editor of fashion media to a product manager of the advertising technology industry, the salary was raised up to 18%.
- Obtain serval new offers and extra opportunities of transfer positions from other depts. supervisors in TenMax.
- Self-learned SQL, Power Bi, Tableau, Google Ad Manager.
- Familiar with the Agile development process and Scrum culture.
- Built automatic monitoring alerts for various indicators, reducing revenue losses by 60%.
- Successfully developed large-scale media customers, such as Want Media Group, Condé Nast Interculture Group, The News Lens Media Group, and Breaktime Inc..
Digital Editor across All Media, VOGUE Taiwan. Jul, 2014 - Sep, 2017
Contributing digital content for the official website VOGUE.com and managing all the social media platforms.
Accomplishments
- Built a brand new line of lifestyle content channel which boosted 40% of traffic for the official website and brought extra advertising income.
- The number of fans on Facebook's official fan page grew from 20 thousand to 1.2 million.
- Personal articles brought over a million PV and over 30 thousand UU to the official website on a single day for a week.
- Leading the trends and creating several hot topics and terms in Chinese which were borrowed a lot by other media.
About Me
- Looking forward to becoming exploring and discovering the world by being a digital nomad after COVID-19.
- Data driven PM in the day and contributing journalist of fashion media at night.
- O-type plus Sagittarius. A typical extroverted introvert: being quiet & lively at the same time; too rational at work and too emotional in daily life and being able to switch between indoor or outdoor person.
- Being crazy enough to plan in the morning and then take action at noon, the same way as a PM.
- Life will be boring without challenges and changes which motivate me.
- Always trying new things to have more "inputs", such as side projects or self-learning lessons.
- Interests: Swimming, Diving, Workout, Yoga, Boxing, Writing, Reading, Movie, Puzzle, illustration
- Currently, being single and no children, which is regarded as an embarrassing 31-year-old woman in Asian society.
Education
Fu Jen Catholic University, Sep 2010 - Jun 2014
- Department of English Language and Literature Graduated
- Program in Teaching Chinese as a Second Language
- Stage Manager and Art Director of Sophomore and Junior Annual Play
- Director of Artistic Design Department in English Language and Literature Student Association
- Member of Mountain Climbing Club
Slash Life
Personal Swimming Trainer
With qualified coach and lifeguard licenses, teaching in 5~9 people small groups and a tutor, I had the ability to coach in both Chinese and English.
Experience
Man Ling Sun
Business Solution Product Manager, LINE.
Product Manager & BD, TenMax Ad Tech Co.
All Media Editor, VOGUE Taiwan
Taipei City, Taiwan
LINE Business Solution Product Manager, LINE Taiwan Limited
Sep, 2019 - Present
B2B MarTech ads solution product marketer, manager and planner. Providing digital marketing strategy consulting and planning to achieve multiple marketing goals through various products.
Responsibility
- Develop competitive pricing, attractive selling packages, promotion plan and selling approach.
- Organize internal product training, provide best practices building and host market education.
- Monitor ad solution usage, clients' campaign performance and conduct competitor analysis
- Provide insights and revenue-driving ad product strategies for sales teams
- Co-work with the global product team to develop effective ad solutions
- Conducting new products go to market plan.
- Provided brand digital marketing strategy consulting and planning for LE & SMB
Accomplishments
- Led product revenue growth YoY 300%, and QoQ from 128% to 618% in 2021.
- Launched 5 new biz-solution products (including backend system development) and met sales target of 100%+ in 2.5 years.
- Created at least 3 new biz models per year with existing products and made a market debut to gain incremental revenue.
- Participated in the biz-partners training program to assist external agencies on LINE ad products understanding, planning and selling.
- Dedicated to cross-BUs cooperation and developing new possibilities of biz solutions.
- Had full and completed experience of the product life cycle: product pre-planning and survey (cross BUs or global), system developing (co-work with engineering), creating pilot and showcase (co-work with sales), GTM preparation and product maintenance.
Skills
Product Related
- Market Research
- Design & Planning
- Development & Schedule
- GTM & Marketing Plan
- Growth & Optimization
Operation Related
- Project Management
- Stakeholder Coordination
- Cross Function Cooperation
- Biz Insight and Consulting
- Problem Solving
Tool
- Tableau
- Power BI
- SQL
- Google Analytic
- Google Ad Manager
Product Manager & Business Development, TenMax Ad Tech
Sep, 2017 - Sep, 2019
B2B SaaS Product Manger who is in charge of the self-operated RTB advertising ecosystem, as a product manager of SSP, leading the system maintenance, feature development, business promotion and customer relationship management.
Responsibility
- Leading platform maintenance, user requirement collecting, error debugging, data monitoring.
- Programming platform future product position and direction, feature SPEC planning, wireframe design, UX/UI improvement, development schedule, results in QC.
- Cooperating with the TenMax self-own DSP and DMP dept. to integrate the analysis, application and optimization strategies of data on traffic usage.
- Strengthening and managing customer relationships in collaborative media clients and providing insightful analysis reports with visual charts.
- Initiating partner business expansion independently.
Accomplishments
- In the second year after being transferred from a digital editor of fashion media to a product manager of the advertising technology industry, the salary was raised up to 18%.
- Obtain serval new offers and extra opportunities of transfer positions from other depts. supervisors in TenMax.
- Self-learned SQL, Power Bi, Tableau, Google Ad Manager.
- Familiar with the Agile development process and Scrum culture.
- Built automatic monitoring alerts for various indicators, reducing revenue losses by 60%.
- Successfully developed large-scale media customers, such as Want Media Group, Condé Nast Interculture Group, The News Lens Media Group, and Breaktime Inc..
Digital Editor across All Media, VOGUE Taiwan. Jul, 2014 - Sep, 2017
Contributing digital content for the official website VOGUE.com and managing all the social media platforms.
Accomplishments
- Built a brand new line of lifestyle content channel which boosted 40% of traffic for the official website and brought extra advertising income.
- The number of fans on Facebook's official fan page grew from 20 thousand to 1.2 million.
- Personal articles brought over a million PV and over 30 thousand UU to the official website on a single day for a week.
- Leading the trends and creating several hot topics and terms in Chinese which were borrowed a lot by other media.
About Me
- Looking forward to becoming exploring and discovering the world by being a digital nomad after COVID-19.
- Data driven PM in the day and contributing journalist of fashion media at night.
- O-type plus Sagittarius. A typical extroverted introvert: being quiet & lively at the same time; too rational at work and too emotional in daily life and being able to switch between indoor or outdoor person.
- Being crazy enough to plan in the morning and then take action at noon, the same way as a PM.
- Life will be boring without challenges and changes which motivate me.
- Always trying new things to have more "inputs", such as side projects or self-learning lessons.
- Interests: Swimming, Diving, Workout, Yoga, Boxing, Writing, Reading, Movie, Puzzle, illustration
- Currently, being single and no children, which is regarded as an embarrassing 31-year-old woman in Asian society.
Education
Fu Jen Catholic University, Sep 2010 - Jun 2014
- Department of English Language and Literature Graduated
- Program in Teaching Chinese as a Second Language
- Stage Manager and Art Director of Sophomore and Junior Annual Play
- Director of Artistic Design Department in English Language and Literature Student Association
- Member of Mountain Climbing Club
Slash Life
Personal Swimming Trainer
With qualified coach and lifeguard licenses, teaching in 5~9 people small groups and a tutor, I had the ability to coach in both Chinese and English.