CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
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Avatar of the user.
Siswa Magang @Badan Kepegawaian Daerah Kabupaten Padang Pariaman
2015 ~ 2016
More than one year
Word
Customer Relations
PowerPoint
Full-time / Interested in working remotely
4-6 years
Universitas Putra Indonesia "YPTK" Padang
Sistem Informasi
Avatar of Arief Irawan.
Avatar of Arief Irawan.
Past
Operator dan Customer Service @Cookie Komunika
2022 ~ 2023
Administrator and Customer Service Specialist
Within six months
Arief Irawan Customer Service Saya adalah seorang Customer Service Specialist, disamping itu saya juga menguasai Skill Komunikasi, Public Speaking, Customer Relationship Management, Desain Grafis, Marketing dan Social Media Management. Saya sangat tertarik dengan Human Behavior dan bagaimana uniknya manusia dalam melakukan sesuatu. Lembang, Bandung Barat, West Java, Indonesia [email protected] Pengalaman Kerja OktoberDesember 2023 Kopo, Bandung Kota, Jawa Barat Operator dan Customer Service Cookie Komunika Mengontrol transaksi digital di Software dan memastikan Transaksi berjalan dengan baik dan lancar. Melayani konsumen via chat dan telepon dengan ramah dan baik. Menerima komplain konsumen dan
Word
Excel
Canva
Unemployed
Full-time / Not interested in working remotely
4-6 years
Avatar of Adhe Putra Fitriansyah.
Avatar of Adhe Putra Fitriansyah.
BUSINESS DEVELOMENT AREA @PT ULTRA SAKTI
2023 ~ Present
Within two months
development and provide benefits for the company I live in. Work Experience Area Sales Supervisor Sumatra PT Aromatik International ・Full-Time AgustusSekarang11 mos Medan, Kota Medan, Sumatera Utara, Indonesia - Achievment Target By Area Coverage - Coverage Area Medan, Aceh dan Batam - Develoment Product and New Open Outlet Project - Have a Relationship with Costumer - Develoment Product,Man power and coverage area - Create Demand Product Fragrance and plan for achievment growt - monitoring sale dan market analisys - achievment target by Brand Fokus - Coverage GT,MTI and Cosmetik Store, Horeca,Intansi Potensial Head Of Area • PT. Bayer Indonesia OctoberPresent -Handling Sales and promoto
Word
PowerPoint
excel program
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Akademi Management Informatika Komputer
Management Informatika
Avatar of Linjul Vishnu.
Avatar of Linjul Vishnu.
Past
Warehouse Tally Clerk @MARUTI SUZUKI -INDUS MOTORS
2016 ~ 2021
Logistics and Store controller
Within three months
Linjul Vishnu [email protected] and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Solid background in warehouse and logistics environments focused on clearing damaged items, maintaining accurate stock and verifying incoming shipments. Attentive to important details and accurate in processing paperwork and coordinating movements. Excellent equipment operation and inspection skills. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Dubai - United Arab Emirates Work
Microsoft Office
ERP
Communication
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
University of Calicut
Commerce
Avatar of the user.
Avatar of the user.
Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Within two months
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of STKIP
English for education
Avatar of the user.
Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Public Speaking & Relations
Customer Service
assistant manager
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Paramadina
Psikologi
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
Educational Sciences
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Within one month
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of Wei Chen Lin.
Avatar of Wei Chen Lin.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
Wei Chen Lin(Jason) 10 years experiences of product management & optic electrical knowledge background Be good at new product development , cross-section coordination, project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology

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Profile 03 00@2x 0f8539d7f013fd11030f4f7a7b97caf8c2dc5732bc61cba71764f3365c568794

謝霈賢

Andy Hsieh  1993/05/17

                   

新竹國賓A cut 牛排館 副理並任侍酒師
Taipei,TW

 (886)961-258-003

 j4436879

 [email protected]

Skills


Design

  • Illustrator 
  • Photoshop 
  • InDesign


Profession

  • Data Analysis
  • WSET Level 2


Language

  • Chinese
  • English (TOEIC 850)

Education


輔仁大學餐旅管理所 碩士

Fu Jen University, Master, Restaurant Hospitality Management Institute,2016-2018

Experience

新竹國賓大飯店 A Cut牛排館, Aug 2019 - NOW

副理並任侍酒師 Senior Foreman/Sommelier-

現場營運 Restaurant Operation

顧客關係管理 Customer Relationship Management
酒水銷售 Wine Sales

酒水庫存管理 Alcohol & Beverages Inventory check

紅酒誌 Wine and Life, Apr 2017 - July 2018

店長/銷售代表 Store Manger/Sales Representative-

行銷策略 Marketing Plan

臉書粉絲專頁管理 Facebook Fan Page Management
葡萄酒銷售 Wine Sales
庫存管理 Inventory Check

Haleakala, Oct 2015 - Feb 2017

調酒師 Bartender-

活動企劃 Event Planning

製作飲品 Beverage Making

國賓大飯店 Ambassador Hotel, Oct 2010 - May 2013

宴會廳服務生 Banquet Waiter-

回應顧客需求 Guest Response


新竹國賓A Cut牛排館酒水銷售

整理新竹國賓A Cut牛排館酒單,建立銷售酒水話術,提升銷售額。以2018年(到值前)月平均15萬的酒水營收,以及2019年(到職後)月平均18萬酒水營收相比,一年提升36~40萬酒水營收,成本均控制在45%左右。

Paragraph image 00 00@2x

建立現場服務流程

(左圖)

建立簡易員工訓練進度表,以明確了解個員工之進度,便於安排現場服務崗位。

(右圖)

為客人設計客製化菜單,並為其選擇當日搭配酒款。

Paragraph image 04 00@2x
Paragraph image 04 01@2x
Paragraph image 03 00@2x

臉書專頁管理

管理臉粉絲專頁,回答消費者問題,因應消費者問題,設計活動以及文案。粉絲團的按讚人數,自我工作前的4,534個,在我離職時,粉絲按讚數為6,121個,在未使用任何臉書推廣的情況下,增加1,578個
Paragraph image 05 00@2x
Paragraph image 05 01@2x

網路活動設計 

這是我為父親節設計的兩檔活動,第一檔活動為{醉愛爸爸,父親節搶新送},在未使用臉書廣告推廣的情況下,得到4,211個觸及人數(當時一般貼文的觸及人數約為800人),並得到37個留言與34個分享,活動期間粉絲團的讚數增加534個。

第二檔則是{父親節回饋禮},精選酒款搭配禮盒,三天創下18,189的營業額。

資料蒐集與發表文章

因應消費者的問題,上網蒐集專業知識,並整理成文章發表於粉絲專頁。

充實粉絲專頁內容,塑造專業、優質的品牌形象,並且吸引粉絲按讚、追蹤。
Paragraph image 02 00@2x
Profile 05 00@2x
品酒會活動規劃

邀請專業葡萄酒講師開課,搭配特定產區酒款,設計活動文案以及流程。


創造單日12萬營業額



曾為酒訊雜誌撰寫餐酒搭配文章

自傳

    您好,我是謝霈賢,來自新竹竹東。2018年畢業於輔仁大學餐旅管理所,就學期間除了學習行銷學、消費者心理學等專業課程,曾在巨匠電腦學習過Photoshop以及Illustrator,這也讓我為公司設計過許多EDM。並因為興趣,考取了WSET葡萄酒認證二級,擁有對葡萄酒的專業知識。目前在工作之餘,在為考取記帳士執照努力,目的在於完善自己對於財務的完整知識。


『學習』   

    就學期間,在製作報告、統計數據的功課下,學習如何分配工作,與組員分工合作,以超過老師的期待為目標。課外之餘,我也積極參與系上以及學校事務,曾擔任輔大餐旅系每年一度聖誕餐會的召集人;並曾加入學校籃球隊,為校爭光。


『經驗』 

    大學期間,因為科系的關係,接觸到餐飲業。實習的過程中,接觸到許多人與人之間的相處、應對之道,面對各式各樣的消費者也培養了我果決、善於解決問題的能力,並且朔造出高情商的性格。實習的過程中,更得到單位主管的信任,成為管理10~20位工讀生的組長。

    研究所期間,上課以及論文之餘,也在紅酒誌工作。並於機緣之下,成為紅酒誌的店長,處理店內大小事務,過程中,也習得相當多關於葡萄酒的專業知識,但我認為更重要的是學習到如何讓活動、餐會圓滿,注意其中的細節,確保每一個環節都能順利完成。

  目前服務於新竹國賓大飯店A Cut牛排館,擔任外場資深領班兼任侍酒師一職,管理十多位的外場服務人員,主要工作在酒水管理、現場營運、服務品質優化以及服務流程。

『期許』

    我是一個熱愛學習以及挑戰的人。對於工作,我具備強烈企圖心,個性正面的我,對於工作中的任何挑戰,將秉持認真負責態度去面對,遇到問題會主動找尋解決方法,希望能做出超越公司期待的成果。初步希望透過管理以及營運面的工作累積實務經驗,虛心學習來加強專業能力,進而提升工作效率,在工作上不失專業,為客戶提供最優質的服務,感謝貴公司閱讀我的履歷,謝謝。

Resume
Profile
Profile 03 00@2x 0f8539d7f013fd11030f4f7a7b97caf8c2dc5732bc61cba71764f3365c568794

謝霈賢

Andy Hsieh  1993/05/17

                   

新竹國賓A cut 牛排館 副理並任侍酒師
Taipei,TW

 (886)961-258-003

 j4436879

 [email protected]

Skills


Design

  • Illustrator 
  • Photoshop 
  • InDesign


Profession

  • Data Analysis
  • WSET Level 2


Language

  • Chinese
  • English (TOEIC 850)

Education


輔仁大學餐旅管理所 碩士

Fu Jen University, Master, Restaurant Hospitality Management Institute,2016-2018

Experience

新竹國賓大飯店 A Cut牛排館, Aug 2019 - NOW

副理並任侍酒師 Senior Foreman/Sommelier-

現場營運 Restaurant Operation

顧客關係管理 Customer Relationship Management
酒水銷售 Wine Sales

酒水庫存管理 Alcohol & Beverages Inventory check

紅酒誌 Wine and Life, Apr 2017 - July 2018

店長/銷售代表 Store Manger/Sales Representative-

行銷策略 Marketing Plan

臉書粉絲專頁管理 Facebook Fan Page Management
葡萄酒銷售 Wine Sales
庫存管理 Inventory Check

Haleakala, Oct 2015 - Feb 2017

調酒師 Bartender-

活動企劃 Event Planning

製作飲品 Beverage Making

國賓大飯店 Ambassador Hotel, Oct 2010 - May 2013

宴會廳服務生 Banquet Waiter-

回應顧客需求 Guest Response


新竹國賓A Cut牛排館酒水銷售

整理新竹國賓A Cut牛排館酒單,建立銷售酒水話術,提升銷售額。以2018年(到值前)月平均15萬的酒水營收,以及2019年(到職後)月平均18萬酒水營收相比,一年提升36~40萬酒水營收,成本均控制在45%左右。

Paragraph image 00 00@2x

建立現場服務流程

(左圖)

建立簡易員工訓練進度表,以明確了解個員工之進度,便於安排現場服務崗位。

(右圖)

為客人設計客製化菜單,並為其選擇當日搭配酒款。

Paragraph image 04 00@2x
Paragraph image 04 01@2x
Paragraph image 03 00@2x

臉書專頁管理

管理臉粉絲專頁,回答消費者問題,因應消費者問題,設計活動以及文案。粉絲團的按讚人數,自我工作前的4,534個,在我離職時,粉絲按讚數為6,121個,在未使用任何臉書推廣的情況下,增加1,578個
Paragraph image 05 00@2x
Paragraph image 05 01@2x

網路活動設計 

這是我為父親節設計的兩檔活動,第一檔活動為{醉愛爸爸,父親節搶新送},在未使用臉書廣告推廣的情況下,得到4,211個觸及人數(當時一般貼文的觸及人數約為800人),並得到37個留言與34個分享,活動期間粉絲團的讚數增加534個。

第二檔則是{父親節回饋禮},精選酒款搭配禮盒,三天創下18,189的營業額。

資料蒐集與發表文章

因應消費者的問題,上網蒐集專業知識,並整理成文章發表於粉絲專頁。

充實粉絲專頁內容,塑造專業、優質的品牌形象,並且吸引粉絲按讚、追蹤。
Paragraph image 02 00@2x
Profile 05 00@2x
品酒會活動規劃

邀請專業葡萄酒講師開課,搭配特定產區酒款,設計活動文案以及流程。


創造單日12萬營業額



曾為酒訊雜誌撰寫餐酒搭配文章

自傳

    您好,我是謝霈賢,來自新竹竹東。2018年畢業於輔仁大學餐旅管理所,就學期間除了學習行銷學、消費者心理學等專業課程,曾在巨匠電腦學習過Photoshop以及Illustrator,這也讓我為公司設計過許多EDM。並因為興趣,考取了WSET葡萄酒認證二級,擁有對葡萄酒的專業知識。目前在工作之餘,在為考取記帳士執照努力,目的在於完善自己對於財務的完整知識。


『學習』   

    就學期間,在製作報告、統計數據的功課下,學習如何分配工作,與組員分工合作,以超過老師的期待為目標。課外之餘,我也積極參與系上以及學校事務,曾擔任輔大餐旅系每年一度聖誕餐會的召集人;並曾加入學校籃球隊,為校爭光。


『經驗』 

    大學期間,因為科系的關係,接觸到餐飲業。實習的過程中,接觸到許多人與人之間的相處、應對之道,面對各式各樣的消費者也培養了我果決、善於解決問題的能力,並且朔造出高情商的性格。實習的過程中,更得到單位主管的信任,成為管理10~20位工讀生的組長。

    研究所期間,上課以及論文之餘,也在紅酒誌工作。並於機緣之下,成為紅酒誌的店長,處理店內大小事務,過程中,也習得相當多關於葡萄酒的專業知識,但我認為更重要的是學習到如何讓活動、餐會圓滿,注意其中的細節,確保每一個環節都能順利完成。

  目前服務於新竹國賓大飯店A Cut牛排館,擔任外場資深領班兼任侍酒師一職,管理十多位的外場服務人員,主要工作在酒水管理、現場營運、服務品質優化以及服務流程。

『期許』

    我是一個熱愛學習以及挑戰的人。對於工作,我具備強烈企圖心,個性正面的我,對於工作中的任何挑戰,將秉持認真負責態度去面對,遇到問題會主動找尋解決方法,希望能做出超越公司期待的成果。初步希望透過管理以及營運面的工作累積實務經驗,虛心學習來加強專業能力,進而提升工作效率,在工作上不失專業,為客戶提供最優質的服務,感謝貴公司閱讀我的履歷,謝謝。