Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing team collaboration, resulting in increased work efficiency and better organizational operations. Data Analysis Based on team needs, utilized data tools to establish Dashboards for tracking OKR indicators. Provided data analysis reports for decision-making, enhancing decision quality through insights, aiding better understanding of customer needs and product performance 學歷TNUA Trans-disciplinary ArtsNational Taiwan University Philosophy, Sociology 技能 Microsoft Office Project Management Process Optimization Data Analyzing 語言 Chinese — Native English — Advanced

Fu Wei Hsu Strategic Account Manager 汐止區, 新北市, 台灣 Hi there！ I'm Angus. A highly motivated professional with expertise in digital marketing and project management, with a strong focus on data-driven decision making and maximizing ROI. Also, I'm a creator in the marketing knowledge field on social media！ Skilled in strategy planning consumer insight, market trend analysis and digital marketing with 10+ years of experience in in-house marketing and advertising industry. Focusing on E-commerce, FMCG and healthcare field. [email protected]｜Objective Responsibilities

Manage daily sales transactions for smooth operations and accurate financial records. Contribute to monitoring financial performance through summarizing transactions, and providing insights. Address customer complaints proactively, promoting products for positive experiences and loyalty. ADMINISTRATION • Dmshop 156 AugustJuly 2016 Detail-oriented reporting for comprehensive sales insights and informed decision-making. Contribute to efficient administration through timely data input and integration. Adept at resolving customer complaints via phone, email, and social media for a positive experience. Serve customer needs by providing information on 20+ products, fostering strong relationships Education Sahid Jakarta University Bachelor's in

Designer/ Design Lead • NetDragon Websoft Holdings Limited 網龍網絡控股有限公司 JanuaryMay 2019 User Experience Design | User Research | HCI | Service Design • Design lead：Team management and project management. Take charge of coordination of teamwork, communication, goal setting, performance evaluation, design training and decision making. • Education product design : e-exercises for K12 students • Conference tool for internal meetings • AI+ VoiceUI mobile innovation design • Service design : Campus hotel check-in experience • Lead mentor of international design summer camp, leading 10+ design interns from different countries. • Host workshop with different roles

improve the delivery of healthcare services more efficiently and cost-effectively to millions of people in underserved communities throughout the world. Board Chair and Co-Founder of Out4Good Out4Good Ltd. is a global New York City based nonprofit, non-governmental organization (“NGO”) that helps improve the policy and decision-making processes of other NGOs, intergovernmental organizations (“IGOs”), educational institutions, businesses, and government policymakers through its collection and analysis of relevant data. As a nonpartisan organization, Out4Good mentors and pairs other NGOs, IGOs, educational institutions, businesses, and government policymakers in an effort to address the numerous issues that

Alexis Cash Creating and maintaining a sustainable and positive workplace is always top of mind for me. As an accomplished sales professional and leader, I understand the importance of driving results through people, a company's greatest asset. Raleigh, NC, USA Professional Accomplishments Seller of the Year, Lenovo Beast Club, Top 10 Services & Solutions Seller, Lenovo Diversity & Inclusion Cha mpion, Lenovo President’s Club, Lenovo President’s Club, Forbes BLK MemberInside Sales Manager • Lenovo AprilPresent Recruiting, supporting, and coaching sellers to grow accounts and execute sales deals Meeting or exceeding regional sales and growth metrics. Current Annual

to internal and external stakeholders • Centralized information and delivered it to proper channels • Created a schedule and ensured timely deliverables • Used independent judgment to perform ongoing assessments of issues across the project • Suggested solutions to address urgent concerns regarding on time completion of the project • Provided creative direction with full decision-making autonomy for an original card game • Spearheaded convention promotion efforts Teacher's Assistant (Volunteer) • Barbara Bullard at Orange Coast College AugustJanuary 2020 Learned class management software application • Helped students prepare for presentations by assisting with research, grammar checking, and organization of data • Proficiently managed schedules and class meetings