CakeResume Talent Search

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4-6 năm
6-10 năm
10-15 năm
Hơn 15 năm
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Hiện tại
UI/UX Designer / Product Designer
Trong vòng một tháng
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Trong vòng một tháng
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
City University of Hong Kong
Marketing
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Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Hiện tại
Product Manager/ Program Manager
Trong vòng một tháng
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
10-15 năm
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Hiện tại
資深軟體工程師
Trong vòng một tháng
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Hiện tại
數據分析、行銷研究、營運管理
Trong vòng một tháng
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
國立台北藝術大學
藝術跨域研究所
Avatar of the user.
Avatar of the user.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Hiện tại
Customer experience director, growth director, operation, strategy management Consulting
Trong vòng một tháng
Word
PowerPoint
Excel
Đã có việc làm
Bật trạng thái tìm việc
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
國立政治大學(National Chengchi University)
Marketing
Avatar of the user.
Avatar of the user.
Technical Integration Manager @Evolution
2022 ~ Hiện tại
Product Manager
Trong vòng một tháng
專案管理
C#
ASP.NET
Đã có việc làm
Bật trạng thái tìm việc
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
國立台北科技大學 NTUT
資訊工程
Avatar of 程厚勳.
Avatar of 程厚勳.
Quality Manager @鴻準精密工業股份有限公司
2023 ~ Hiện tại
Quality Manager /Supplier Quality
Trong vòng một tháng
issue resolution, and everyday departmental management. - Enhance the quality assurance system, ensuring its smooth operation and effectiveness. Improve the department's quality assurance awareness and quality management skills. Key Achievements: - Helped establish a branch factory in Vietnam and guided the company to obtain ISO9001/14001/45001 certifications. - Successfully introduced 5 new products to the Vietnam factory, achieving customer satisfaction and obtaining mass production shipment approval. - Used Lean Production methods to streamline production processes and optimize capacity, increasing production by 50% without adding any new tools or labor. - Used p...
Excel
Word
PowerPoint
Đã có việc làm
Bật trạng thái tìm việc
Full-time / Quan tâm đến làm việc từ xa
10-15 năm
成功大學
化學工程
Avatar of Wu Tommy.
Avatar of Wu Tommy.
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
2023 ~ Hiện tại
PM、活動企劃相關、行銷企劃相關
Trong vòng một tháng
act as a bridge between business/RD and customers, and assist customers in dealing with technical problems in a language that customers understand, so as to ensure that customers can use the company's products normally. 2. Carry out routine after-sales service (such as: visiting foreign customers, understanding product status and handling customer complaints) 3. Handle and improve the abnormal situation encountered by customers, thereby improving customer satisfaction 4. Assist the business to deal with the technical problems of product-related applications proposed by customers, and provide customer technical support services 5. Assist
Word
ERP
Excel
Đã có việc làm
Bật trạng thái tìm việc
Part-time / Quan tâm đến làm việc từ xa
6-10 năm
Tatung University
電機工程研究所光電組
Avatar of Jordan Smith.
Avatar of Jordan Smith.
Technical Support Specialist @Integrity Marketing Group LLC
2022 ~ 2023
Senior Technical Support
Trong vòng một tháng
Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring excellent customer satisfaction in every step of a problem to find it's resolution. I am a person who strives for maximum efficiency while ensuring satisfaction amongst customers/clients while continuing to meet deadlines with precise detail." Work Experience Technical Support Specialist • Integrity Marketing Group LLC JanuaryNovemberDallas, Texas
Đã có việc làm
Bật trạng thái tìm việc
Quan tâm đến làm việc từ xa
6-10 năm
The University of Texas at Arlington
Management Information Systems, General

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Hơn một năm
Sales Manager
WiBASE Solutions Inc
2015 ~ Hiện tại
Professional Background
Tình trạng hiện tại
Tiến trình tìm việc
Professions
Account Manager
Fields of Employment
Sản xuất
Kinh nghiệm làm việc
Hơn 15 năm kinh nghiệm làm việc (4-6 năm liên quan)
Management
I've had experience in managing 5-10 nhân viên
Kỹ năng
Communicate Effectively
Communication
Presentation
Organized
Efficient
Precise
Typing
Guide
Planning and Implementation
Marketing Communication
Ngôn ngữ
English
Chuyên nghiệp
Job search preferences
Vị trí
Sales Manager
Loại hình công việc
Full-time
Địa điểm
Làm việc từ xa
Quan tâm đến làm việc từ xa
Freelance
Có, tôi hiện là một freelancer toàn thời gian.
Học vấn
Trường học
Shih Chien University
Chuyên ngành
Social Work
In

Jill Liu

1. Fluent communication with customers and co-workers in both English and Chinese.
2. Maintain all activities related to product marketing and provide support to sales and establish effective marketing communication.
3. Develop and maintain good professional relationships with main accounts and strategic partners of the company.
4. Analyze and identify appropriate partner for each product in geographic market.
5. Maintain efficient relationship with all international customers.
6. Organized and precise presentation of the project proposal.
7. Plan and schedule project timelines.
8. Provide direction and support to project team.
9. Implement and manage project changes and interventions to achieve project outputs.

 

工作經歷

Sales Manager  •  WiBASE Solutions Inc

二月 2015 - Present

Main product line : In-car computing solution, display monitor & mobility device
Major Contribution

Account Base

. Obtain and revise account information and complete activities as required.
. Communicate effectively with clients to identify needs and evaluate alternative business solutions.
. Continually seek opportunities to increase customer satisfaction and deepen client relationships.
. Build a knowledge base of each client's business, organization and objectives.

Project Manager  •  Densitron Display Taiwan Limited

七月 2013 - 一月 2015

Main product line : LCM

Assistant Sales Manager  •  Khieng Atelier Co., Ltd.

七月 2011 - 一月 2013

Main product line : Mobile phone accessory
2. Khieng Atelier Co. , Ltd. Taipei City - Assistant Sales Manager , Jul. 2011 - Jan. 2013

Sales Specialist  •  Chi-Di Tele Industrial. Co., Ltd.

八月 2006 - 五月 2010

1. Chi-Di Tele Industrial. Co. , Ltd. New Taipei City. - Sales Specialist , Aug. 2006 - May 2010

學歷

2001 - 2005

Shih Chien University

Social Work

技能


  • Communicate Effectively
  • Communication
  • Presentation
  • Organized
  • Efficient
  • Precise
  • Typing
  • Guide
  • Planning and Implementation
  • Marketing Communication

語言


  • English — Profession
Resume
Hồ sơ của tôi

Jill Liu

1. Fluent communication with customers and co-workers in both English and Chinese.
2. Maintain all activities related to product marketing and provide support to sales and establish effective marketing communication.
3. Develop and maintain good professional relationships with main accounts and strategic partners of the company.
4. Analyze and identify appropriate partner for each product in geographic market.
5. Maintain efficient relationship with all international customers.
6. Organized and precise presentation of the project proposal.
7. Plan and schedule project timelines.
8. Provide direction and support to project team.
9. Implement and manage project changes and interventions to achieve project outputs.

 

工作經歷

Sales Manager  •  WiBASE Solutions Inc

二月 2015 - Present

Main product line : In-car computing solution, display monitor & mobility device
Major Contribution

Account Base

. Obtain and revise account information and complete activities as required.
. Communicate effectively with clients to identify needs and evaluate alternative business solutions.
. Continually seek opportunities to increase customer satisfaction and deepen client relationships.
. Build a knowledge base of each client's business, organization and objectives.

Project Manager  •  Densitron Display Taiwan Limited

七月 2013 - 一月 2015

Main product line : LCM

Assistant Sales Manager  •  Khieng Atelier Co., Ltd.

七月 2011 - 一月 2013

Main product line : Mobile phone accessory
2. Khieng Atelier Co. , Ltd. Taipei City - Assistant Sales Manager , Jul. 2011 - Jan. 2013

Sales Specialist  •  Chi-Di Tele Industrial. Co., Ltd.

八月 2006 - 五月 2010

1. Chi-Di Tele Industrial. Co. , Ltd. New Taipei City. - Sales Specialist , Aug. 2006 - May 2010

學歷

2001 - 2005

Shih Chien University

Social Work

技能


  • Communicate Effectively
  • Communication
  • Presentation
  • Organized
  • Efficient
  • Precise
  • Typing
  • Guide
  • Planning and Implementation
  • Marketing Communication

語言


  • English — Profession