CakeResume Talent Search

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United States
Avatar of Alex Zoltan Pauncz.
Avatar of Alex Zoltan Pauncz.
Product Marketing Manager — SaaS @CData Software
2022 ~ Present
Director of Marketing
Within two months
Alex Pauncz I'm a creative marketer & strategist passionate about technology, entrepreneurship and marketing. In the last 6 years, I've lead many growth & brand marketing initiatives for CData Software, helping the company scale 10x from a founder-led, bootstrapped startup through three funding rounds led by VC partners. Before joining CData, I cut my teeth as an SEO & copywriter in a B2B marketing agency and at an IT services firm. Raleigh, NC, USA Work Experience OctoberPresent Product Marketing Manager — OEM CData Software - Lead marketing for CData's largest line of business: OEM embedded integration - Set the
Microsoft Office
Communication
Presentations
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Missouri-Columbia
Journalism, Economics
Avatar of the user.
Avatar of the user.
Past
Senior iOS developer @OpenNet 開網有限公司
2020 ~ 2024
iOS Developer
Within one month
Swift
IOS
Xcode
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立臺北大學 National Taipei University
Business Administration
Avatar of Johnny Hsu.
Offline
Avatar of Johnny Hsu.
Offline
Past
Community Manager @Iron Fish Foundation
2023 ~ Present
Product Manager / Project Manager / Business Development / Growth Manager
Within one month
experience. - Worked closely with the product manager to improve wallet features. Product Management Experience - Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices. - Successfully retained loyal users, maintaining consistent daily visitsUAW and 2K daily transactions inafter feature implementation. - Designed tokenomics, membership structure, and utility tokens for TT Farm. - Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp. Industry Background: - Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles. Product Operation
Slack
Zendesk
Notion
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學
Chinese and Language studies
Avatar of Pascale Vallee.
Avatar of Pascale Vallee.
Manager of Quality Management @Liberty Resources
2024 ~ Present
DEI Director
Within one month
Pascale Vallee, MPH Manager at Quality Management, Liberty Resources Inc// [email protected] With nearly a decade of proven leadership and program management, and with a background in rhetoric, pedagogy, and public health, my strengths and passions position me to excel in areas such as public speaking; program design, management, implementation, and evaluation; data analysis; knowledge translation; talent development; as well as diversity, equity, and inclusion (DEI) initiatives. https://www.linkedin.com/in/pascale-vallee Work Experience Liberty Resources 2015-present Liberty Resources, Inc. is a
Microsoft Office
Photoshop
Communication
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Drexel University Dornsife School of Public Health
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of 張育銘 Yu-Ming Chang.
Avatar of 張育銘 Yu-Ming Chang.
Technical Product Manager / Proxy Product Owner (Hybrid) @Optum
2022 ~ Present
Software Engineer / Backend Engineer
Within one month
with extended stakeholders in the US to define requirements Translated requirements into development stories for engineers using JIRA/Rally and Confluence Prioritized backlog items to keep development team focus on key business directions Filled information gap for team members in the US and Taiwan Mitigated gap between expectation and implementation through timely feedback in standup meeting Sr. Business Analyst (Remote) • Dell Technologies JanuaryJanuary 2022 Worked with 6 cross function teams to develop 5 software solutions (M365 RPA + VBA) using Agile methodologies. Quotation process was speeded up by 96%, from 2 hours to 4 minutes Led intern
Prioritization
Project Management
Problem Solving
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ALPHA Camp
Web Backend Route
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
Hans Yang Paying close attention to details and viewing projects from a different perspective. I excel in cross-function communication, establishing and optimizing processes. Through system implementation, I enable individuals to perform their work more effectively. Taipei City, Taiwan 工作經歷 Assistant Account Manager • KKTV 一月Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of Steven.
Avatar of Steven.
Past
Institutional Product Manager @Binance
2022 ~ 2023
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within two months
區塊鏈、支付、信用卡和保險領域取得了成功。 擅長跨職能協作、產品開發與創新。 Taipei, Taiwan 工作經歷 Institutional Product Manager • Binance · Spearheaded the entire product lifecycle from ideation to implementation for the world's largest cryptocurrency exchanges. 從構想到上線,主導全球最大的加密貨幣交易所的產品生命周期 · Tailored products to meet the unique needs of institutional investors through surveys, cross-team
powerpoint
word
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立清華大學(National Tsing Hua University, NTHU)
科技管理
Avatar of the user.
Avatar of the user.
Sr. Account Executive @Celnet Technology
2020 ~ Present
Business Development Manager
Within three months
Business Development
Marketing Strategy
Channel manager
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
長庚大學 Chang Gung University,CGU
生醫電子工程 Bioelectronic Engineering
Avatar of the user.
Software Engineer
More than one year
JavaScript
React.js
redux.js
Ready to interview
Full-time / Interested in working remotely
10-15 years
Trinity College (CT)
BA, Economics

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Lead of Ecosystem Growth
Iron Fish Foundation
2023 ~ Present
Taipei, 台灣
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Project Manager, Account Manager, Product Manager
Fields of Employment
Blockchain, Information Services, Software
Work experience
6-10 years work experience (4-6 years relevant)
Management
I've had experience in managing 5-10 people
Skills
Slack
Zendesk
Notion
JIRA Confluence
Google Analytics
Firebase
Telegram
Disocrd
Microsoft Office
Google Suites
Project Management
google drive
Product Operations
Languages
Chinese
Native or Bilingual
English
Fluent
Job search preferences
Positions
Product Manager / Project Manager / Business Development / Growth Manager
Job types
Full-time
Locations
Taipei, 台灣, 新加坡, 泰國曼谷, 日本東京, 美國加利福尼亞舊金山, 美國華盛頓西雅圖
Remote
Interested in working remotely
Freelance
No
Educations
School
國立中興大學
Major
Chinese and Language studies
Print

Johnny Hsu

Crypto Trader / NFT holder / DeFi advocator

  Taipei City, Taiwan

Web3 | DeFi | Crypto | Blockchain

       

Experience

Crypto Trader  •  Self-employed

October 2023 - Now

  • Trade futures and spots of crypto (manually).
  • Analysis of new projects in Web3 and finding investment opportunities.
  • Proactively immersed in trader communities and communicating with other traders.
  • Moderate Discord channels and serve as a point of contact for stakeholders.

Lead of Ecosystem Growth  •  ThunderCore

December 2022 - October 2023

Ecosystem Responsibilities
- Managed partner accounts, facilitating cross-chain, NFT, and developer team collaborations through external agencies.
- Initiated and evolved ThunderCore's Developer Program, successfully onboarding 100+ projects within 30 months.
- Forged strategic dApp partnerships, providing project development guidance, and executing Go-To-Market plans.
- Orchestrated ThunderCore wallet feature launches, solicited user feedback, and delivered essential product data.
- Proficient in project operations, Web3 growth platforms, and DeFi rewards design.
- Collaborated on ThunderCore ecosystem campaigns with the Marketing team.
- Led and mentored a team, establishing goals, and managing diverse bridge/cross-chain accounts.
Product Operation
- Supported the expansion of various dApps within ThunderCore's crypto wallet.
- Implemented user acquisition methods like the Quest system, Banner promotion, and dApp sorting to optimize the user experience.
- Worked closely with the product manager to improve wallet features.
Product Management Experience
- Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices.
- Successfully retained loyal users, maintaining consistent daily visits (200-300 UAW and 2K daily transactions in 2022) after feature implementation.
- Designed tokenomics, membership structure, and utility tokens for TT Farm.
- Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp.
Industry Background:
- Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles.

Product Operation Associate Manager  •  ThunderCore 

June 2019 - December 2022

Main Achievements

  • Significantly boosted crypto wallet Daily Active Users (DAU) from 350+ to 80,000+ (+22,800%) in just one year by implementing a Referral mechanism. I have implemented various strategies to sustain and enhance the growth rate.
  • Utilized Push notifications, Email Marketing, Banner positioning, and dApp order sorting to optimize user engagement within the crypto wallet.
  • Collaborated closely with PMs and Product Designers to provide valuable insights for key growth products. Key contributions included the introduction of features like the Quest mechanism and paid advertising space to enhance overall product performance.
  • Designed a user acquisition flow, monitored growth metrics via DappRadar, and continuously refined the user growth journey.
  • Collaborated with the tech team to develop and integrate the ThunderCore Help Center.
  • Regularly tracked product performance and provided monthly updates with optimized strategies and insights.
  • Developed cost analysis reports for various products, leading to reduced operating costs.

Team Achievements

  • Help developers facilitate the submission of 93 projects to the Developer Program within 6 months.
  • Successfully increased Discord membership from 3,800 to 12,800 within 6 months.
  • Established contact with 100+ NFT marketplaces and negotiated a $30,000 partnership with NFTmall.
  • Initiated the NFT Creator Fund to promote subsequent NFT projects effectively.
  • Established contact with 100+ cryptocurrency exchanges, created contact forms, and screening criteria, and conducted analyses to identify suitable exchanges according to company needs. Acted as an early contact point for exchanges such as Indodax, MEXC, WhiteBIT, Bybit, etc.
  • Expanded the company's presence in online/offline Web3, blockchain, gaming, and NFT-related events. Grew the company's network and set up contact channels, including participation in events like the Taipei Game Show, AWS, and GCP.

Product Operation Lead  •  COBINHOOD Exchange

Janurary 2018 - May 2019

  • As an inter-departmental communication window for PO team, coordinate various project and tasks assignments
  • Lead Product Operation team to meet the OKR from the department and company
  • Optimize customer service pipelines and ensure smooth and functional
  • Optimize customer service process (SLA) and KYC auditing processes and SOP
  • Cultivate team members' working skills and assist them in solving various difficulties
  • Control the manpower and other budgets of Product Operation Team

    Support (Customer Success)
  • Deliver a fast and high-quality supporting experience to users
  • Implement data-driven operation metrics to reach customer success
  • Build up a flexible and reliable shift arrangement to meet team needs
  • Improve the bug reporting flow and set up the SLA
  • Support the operation of new online products or services, and work closely with PM and engineers to optimize products (Fiat purchasing services, exchange-related product operations, Fiat operations, etc.)

    Education
  • Planning the architecture of FAQ and Help Center with PM
  • Compiling, and maintaining the company's products or services, FAQ, and Help Center page
  • Deliver high-quality articles and guides to our users when there is demand in departments
  • Revamp internal orientation and Guidebook for team members

    Engagement
  • Advocate user’s feedback on social media
  • Work closely with the Compliance Manager to improve the company's AML policy and KYC reviewing mechanism
  • Revamp the SOP for the Corporate/VIP accounts and review the application in tier 2
  • Manage the Zendesk community and collect user feedback from Customer Experience Committee (CEC)
  • Collect user feedback and organize it into an inter-departmental meeting with PM and UX

Technical Support Advisor  •  Apple, Inc

July 2017 - September 2017

  • Trouble-shooting for IOS devices (iPhone, iPad, and iPod Touch)
  • Providing a solution for all users using iOS
  • AppleCare Plan advisory services and assistance

Development Operations - Partner Support Representative  •  Uber Taiwan

November 2016 - May 2017

  • Partner support, onboarding, and training
  • On-boarding process improving
  • Courier performance monitoring
  • Growth project executing

Sushi Bar Manager & Master Chef •  Kobe Japanese Steakhouse

July 2015 - May 2016

  • Manage the sushi bar and maintain the quality of all dishes
  • Food supplier contact and inventory management
  • Kitchen hand/sushi chef training and payroll management
  • Ingredients cost controlling and menu enhancing

Operations Assistant  •  Chubb

March 2015 - June 2015

  • Policy auditing and reviewing
  • Assisting department manager with routine work
  • Others' daily paperwork assisting

Research Assistant • Ministry of Education of Taiwan (R.O.C)

March 2014 - December 2014

  • Assist in reporting and writing off office expenses
  • Collect teaching-related materials for the TE project and analyze
  • Compilation of the plan for the TE Program
  • Project report review, assist in the write-off of funds
  • Plan risk analysis, financial projections, verifying and accepting

Education level

2008 - 2012

National Chung Hsin University (國立中興大學)

Bachelor of Arts, Chinese and language studies

Skills

Specialty


  • Crypto wallet user growth and operations  
  • Growth strategy implement
  • Developer Relationship management  
  • Blockchain project management
  • Product operations

Language


  • Chinese (Native)
  • English (Intermediate or business level)
Resume
Profile

Johnny Hsu

Crypto Trader / NFT holder / DeFi advocator

  Taipei City, Taiwan

Web3 | DeFi | Crypto | Blockchain

       

Experience

Crypto Trader  •  Self-employed

October 2023 - Now

  • Trade futures and spots of crypto (manually).
  • Analysis of new projects in Web3 and finding investment opportunities.
  • Proactively immersed in trader communities and communicating with other traders.
  • Moderate Discord channels and serve as a point of contact for stakeholders.

Lead of Ecosystem Growth  •  ThunderCore

December 2022 - October 2023

Ecosystem Responsibilities
- Managed partner accounts, facilitating cross-chain, NFT, and developer team collaborations through external agencies.
- Initiated and evolved ThunderCore's Developer Program, successfully onboarding 100+ projects within 30 months.
- Forged strategic dApp partnerships, providing project development guidance, and executing Go-To-Market plans.
- Orchestrated ThunderCore wallet feature launches, solicited user feedback, and delivered essential product data.
- Proficient in project operations, Web3 growth platforms, and DeFi rewards design.
- Collaborated on ThunderCore ecosystem campaigns with the Marketing team.
- Led and mentored a team, establishing goals, and managing diverse bridge/cross-chain accounts.
Product Operation
- Supported the expansion of various dApps within ThunderCore's crypto wallet.
- Implemented user acquisition methods like the Quest system, Banner promotion, and dApp sorting to optimize the user experience.
- Worked closely with the product manager to improve wallet features.
Product Management Experience
- Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices.
- Successfully retained loyal users, maintaining consistent daily visits (200-300 UAW and 2K daily transactions in 2022) after feature implementation.
- Designed tokenomics, membership structure, and utility tokens for TT Farm.
- Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp.
Industry Background:
- Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles.

Product Operation Associate Manager  •  ThunderCore 

June 2019 - December 2022

Main Achievements

  • Significantly boosted crypto wallet Daily Active Users (DAU) from 350+ to 80,000+ (+22,800%) in just one year by implementing a Referral mechanism. I have implemented various strategies to sustain and enhance the growth rate.
  • Utilized Push notifications, Email Marketing, Banner positioning, and dApp order sorting to optimize user engagement within the crypto wallet.
  • Collaborated closely with PMs and Product Designers to provide valuable insights for key growth products. Key contributions included the introduction of features like the Quest mechanism and paid advertising space to enhance overall product performance.
  • Designed a user acquisition flow, monitored growth metrics via DappRadar, and continuously refined the user growth journey.
  • Collaborated with the tech team to develop and integrate the ThunderCore Help Center.
  • Regularly tracked product performance and provided monthly updates with optimized strategies and insights.
  • Developed cost analysis reports for various products, leading to reduced operating costs.

Team Achievements

  • Help developers facilitate the submission of 93 projects to the Developer Program within 6 months.
  • Successfully increased Discord membership from 3,800 to 12,800 within 6 months.
  • Established contact with 100+ NFT marketplaces and negotiated a $30,000 partnership with NFTmall.
  • Initiated the NFT Creator Fund to promote subsequent NFT projects effectively.
  • Established contact with 100+ cryptocurrency exchanges, created contact forms, and screening criteria, and conducted analyses to identify suitable exchanges according to company needs. Acted as an early contact point for exchanges such as Indodax, MEXC, WhiteBIT, Bybit, etc.
  • Expanded the company's presence in online/offline Web3, blockchain, gaming, and NFT-related events. Grew the company's network and set up contact channels, including participation in events like the Taipei Game Show, AWS, and GCP.

Product Operation Lead  •  COBINHOOD Exchange

Janurary 2018 - May 2019

  • As an inter-departmental communication window for PO team, coordinate various project and tasks assignments
  • Lead Product Operation team to meet the OKR from the department and company
  • Optimize customer service pipelines and ensure smooth and functional
  • Optimize customer service process (SLA) and KYC auditing processes and SOP
  • Cultivate team members' working skills and assist them in solving various difficulties
  • Control the manpower and other budgets of Product Operation Team

    Support (Customer Success)
  • Deliver a fast and high-quality supporting experience to users
  • Implement data-driven operation metrics to reach customer success
  • Build up a flexible and reliable shift arrangement to meet team needs
  • Improve the bug reporting flow and set up the SLA
  • Support the operation of new online products or services, and work closely with PM and engineers to optimize products (Fiat purchasing services, exchange-related product operations, Fiat operations, etc.)

    Education
  • Planning the architecture of FAQ and Help Center with PM
  • Compiling, and maintaining the company's products or services, FAQ, and Help Center page
  • Deliver high-quality articles and guides to our users when there is demand in departments
  • Revamp internal orientation and Guidebook for team members

    Engagement
  • Advocate user’s feedback on social media
  • Work closely with the Compliance Manager to improve the company's AML policy and KYC reviewing mechanism
  • Revamp the SOP for the Corporate/VIP accounts and review the application in tier 2
  • Manage the Zendesk community and collect user feedback from Customer Experience Committee (CEC)
  • Collect user feedback and organize it into an inter-departmental meeting with PM and UX

Technical Support Advisor  •  Apple, Inc

July 2017 - September 2017

  • Trouble-shooting for IOS devices (iPhone, iPad, and iPod Touch)
  • Providing a solution for all users using iOS
  • AppleCare Plan advisory services and assistance

Development Operations - Partner Support Representative  •  Uber Taiwan

November 2016 - May 2017

  • Partner support, onboarding, and training
  • On-boarding process improving
  • Courier performance monitoring
  • Growth project executing

Sushi Bar Manager & Master Chef •  Kobe Japanese Steakhouse

July 2015 - May 2016

  • Manage the sushi bar and maintain the quality of all dishes
  • Food supplier contact and inventory management
  • Kitchen hand/sushi chef training and payroll management
  • Ingredients cost controlling and menu enhancing

Operations Assistant  •  Chubb

March 2015 - June 2015

  • Policy auditing and reviewing
  • Assisting department manager with routine work
  • Others' daily paperwork assisting

Research Assistant • Ministry of Education of Taiwan (R.O.C)

March 2014 - December 2014

  • Assist in reporting and writing off office expenses
  • Collect teaching-related materials for the TE project and analyze
  • Compilation of the plan for the TE Program
  • Project report review, assist in the write-off of funds
  • Plan risk analysis, financial projections, verifying and accepting

Education level

2008 - 2012

National Chung Hsin University (國立中興大學)

Bachelor of Arts, Chinese and language studies

Skills

Specialty


  • Crypto wallet user growth and operations  
  • Growth strategy implement
  • Developer Relationship management  
  • Blockchain project management
  • Product operations

Language


  • Chinese (Native)
  • English (Intermediate or business level)