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4 到 6 年
6 到 10 年
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15 年以上
Avatar of Fiona 陳郁欣.
Avatar of Fiona 陳郁欣.
商業開發Business Development @匯雲數位股份有限公司
2021 ~ 现在
商務開發、專案管理、產品開發
一個月內
供企業客戶系統導入建議。 異業合作,整合內外部資源以利提供企業客戶完整方案。 觀察、瞭解客戶偏好,提供軟體優化建議。 ERP系統導入 ERP系統軟體導入評估,上線規劃及執行。 企業客戶現場作業流程建議。 軟體操作說明及教育訓練。 評估企業客戶
B2B Marketing
Software
Account Management
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
10 到 15 年
國立台北科技大學 NTUT
資訊與財金管理
Avatar of the user.
Avatar of the user.
Sales Control Coordinator @Bosch Taiwan
2018 ~ 现在
Operation Specialist/Logistics Specialist
一個月內
就职中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
Tunghai University
外國語文學系
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
曾任
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
一個月內
.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign planning and execution (including community management). 7.外部合作單位洽談、專案執行、行銷資源整合。 Negotiate with external cooperating units, project execution, marketing resources integration. 8.負責主辦公司產學SDGs與USR合作。 Organize SGDs
Word
ERP
Microsoft Office
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
臺北市立大學
環境教育與資源所

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
超過一年
United Kingdom
专业背景
目前状态
求职阶段
正在积极求职中
专业
专案经理
产业
工作年资
6 到 10 年
管理经历
技能
Word
Excel
it engineer
Support Engineers
语言能力
求职偏好
希望获得的职位
IT Manager / Support Engineer
预期工作模式
期望的工作地点
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
主修科系
列印
Ye3nwf6gtb13w0ukopqq

Jose Santos

A multi-skilled IT manager with good all-round supervisory and technical expertise. Hands on approach to the job. Very capable with a proven ability to ensure the smooth running of IT systems and to provide IT services that will improve the efficiency and performance of a company. Customer support management. Extensive practical knowledge of complex systems builds, ERP and CRM software implementation and support, network support, technical support.

Support Engineer / IT Manager
Reading, UK

07537 993254
[email protected]

COMPETENCIES

• 2nd Line management. Hands on for following tasks. 

• Over 5+ years of experience 

• Responsible for implementations and maintenance on customer’s site


Skills


  • Windows Server 2003/2008/2012/2012 R2/2016
  • Microsoft Windows XP, Vista, 7, 8, 10. 
  • Office 365 Admin 
  • Active Directory 
  • Exchange 
  • Word, Excel, PowerPoint, Visio, Project 
  • ERP Primavera BSS;


  • Atlassian JIRA Servicedesk 
  • Networking: TCP/IP, DNS, DHCP, Basic Cisco 
  • Virtualisation: VMware, ESXi, HyperV 
  • Storage: Dropbox, SAN, NAS


Work experience

Several Ways – Information systems engineering (Angola) 
IT MANAGER
January 2016 – August 2017 
Customer support manager (Atlassian JIRA service desk) Responsible for the day to day IT requirements of the company costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS; SAGE), local area networks (Microsoft; Cisco) 
 Duties: 
• Customer support management; 
• Managing a team of over 10 administrative & technical staff. 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. • Performing routine audits of systems and software. 
• Developing & maintaining the costumers IT systems, software and databases. 
• Recommending and implementing improvements and efficiencies to costumers IT departments. 
• Reporting to the IT Director & Chief Executive. 
• Having excellent time management, confidentiality & communication skills. 
• Having strong IT, commercial, planning and budgeting skills. 
• To evaluate, test, advise, train and support I.T. related projects. 
• Procurement of IT hardware, software and maintenance products & services. 
• Responsible for the recruitment and training of new staff. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 

Laufer Construções (Angola) 
IT MANAGER
January 2012 – January 2016 
Internal customer support manager (service desk) Responsible for the day to day IT requirements of the company internal costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS), local area networks (Microsoft; Dlink) 
Duties: 
 • Internal customer support management; 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. 
• Performing routine audits of systems and software. 
• Recommending and implementing improvements and efficiencies to IT department. 
• Having excellent time management, confidentiality & communication skills. 
• Procurement of IT hardware, software and maintenance products & services. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 


Academic qualifications

ISEP ‐ Instituto Superiror de Engenharia do Porto (Engineering Superior Institute of Porto)

Degree in Civil Engineering, on‐going. 

Language Skills

( Speaking | Understanding | Writing ) 

 English (Advanced | Advanced | Excellent) 

 Portuguese (Native | Native | Native) 


简历
个人档案
Ye3nwf6gtb13w0ukopqq

Jose Santos

A multi-skilled IT manager with good all-round supervisory and technical expertise. Hands on approach to the job. Very capable with a proven ability to ensure the smooth running of IT systems and to provide IT services that will improve the efficiency and performance of a company. Customer support management. Extensive practical knowledge of complex systems builds, ERP and CRM software implementation and support, network support, technical support.

Support Engineer / IT Manager
Reading, UK

07537 993254
[email protected]

COMPETENCIES

• 2nd Line management. Hands on for following tasks. 

• Over 5+ years of experience 

• Responsible for implementations and maintenance on customer’s site


Skills


  • Windows Server 2003/2008/2012/2012 R2/2016
  • Microsoft Windows XP, Vista, 7, 8, 10. 
  • Office 365 Admin 
  • Active Directory 
  • Exchange 
  • Word, Excel, PowerPoint, Visio, Project 
  • ERP Primavera BSS;


  • Atlassian JIRA Servicedesk 
  • Networking: TCP/IP, DNS, DHCP, Basic Cisco 
  • Virtualisation: VMware, ESXi, HyperV 
  • Storage: Dropbox, SAN, NAS


Work experience

Several Ways – Information systems engineering (Angola) 
IT MANAGER
January 2016 – August 2017 
Customer support manager (Atlassian JIRA service desk) Responsible for the day to day IT requirements of the company costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS; SAGE), local area networks (Microsoft; Cisco) 
 Duties: 
• Customer support management; 
• Managing a team of over 10 administrative & technical staff. 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. • Performing routine audits of systems and software. 
• Developing & maintaining the costumers IT systems, software and databases. 
• Recommending and implementing improvements and efficiencies to costumers IT departments. 
• Reporting to the IT Director & Chief Executive. 
• Having excellent time management, confidentiality & communication skills. 
• Having strong IT, commercial, planning and budgeting skills. 
• To evaluate, test, advise, train and support I.T. related projects. 
• Procurement of IT hardware, software and maintenance products & services. 
• Responsible for the recruitment and training of new staff. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 

Laufer Construções (Angola) 
IT MANAGER
January 2012 – January 2016 
Internal customer support manager (service desk) Responsible for the day to day IT requirements of the company internal costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS), local area networks (Microsoft; Dlink) 
Duties: 
 • Internal customer support management; 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. 
• Performing routine audits of systems and software. 
• Recommending and implementing improvements and efficiencies to IT department. 
• Having excellent time management, confidentiality & communication skills. 
• Procurement of IT hardware, software and maintenance products & services. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 


Academic qualifications

ISEP ‐ Instituto Superiror de Engenharia do Porto (Engineering Superior Institute of Porto)

Degree in Civil Engineering, on‐going. 

Language Skills

( Speaking | Understanding | Writing ) 

 English (Advanced | Advanced | Excellent) 

 Portuguese (Native | Native | Native)