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Taiwan
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Gamania Digital Entertainment
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Askey Computer Corp.(Asus Group), Taiwan,
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Avatar of the user.
Avatar of the user.
Available for paid companies
Server PM @LCFC 聯寶電腦
・
2021 ~ Present
Project Manager
Within six months
Positive Attitude
Effective Communication
Communication Skills
Employed
Full-time / Interested in working remotely
6-10 years
National Chung Cheng University
・
企業管理
Avatar of Jhao-Wun LIN.
Avatar of Jhao-Wun LIN.
Jhao-Wun LIN
資深多國語技術支援專員 @Gandi.net
・
2016 ~ Present
UI/UX設計師、UX研究員
Within one month
林昭雯 JHAO-WUN [email protected] https://www.behance.net/jhao-wunlin 資深技術支援 兼任 UX 研究。 在過去八年間，我有幸參與公司網站改版從初期到完善的迭代過程。由於公司沒有專職 UX 團隊，身為第一線技術諮詢人員，除解決客戶問題之外，我也兼任提升產
UX Research
Technical Writing
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Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Google UX Design Certificate
Avatar of April Yen.
Avatar of April Yen.
April Yen
Operation & Marketing Director / US & SEA Region @17LIVE Inc.
・
2021 ~ Present
Marketing or Operation Manager / Director
Within one month
April Yen Communication, Marketing and Operation Expert Taipei, Taiwan As a seasoned marcom professional with over a decade of experience, I have honed my skills in luxury retail and emerging technology sectors. My expertise spans various domains, including communication, operations, integrated marketing, event management, public relations, customer relationship management, and both online and offline marketing strategy. I maintain a humble and passionate approach in my work. Continuously seeking opportunities to learn, I remain grounded and committed to expanding my knowledge base. I firmly believe that there is always more to discover, and eagerly embrace new challenges
Marketing Communications
Marketing & PR
KOL Management
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
・
Events and Exhibition Management
Avatar of Iris Chen 陳彥羽.
Avatar of Iris Chen 陳彥羽.
Iris Chen 陳彥羽
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
・
2023 ~ Present
Account Manager
Within one month
Iris Chen 陳彥羽 Account Manager Experienced digital marketer with a proven track record in project management and cross-functional collaboration. Skilled in strategic planning, communication, and execution, ensuring timely delivery of results. Detail-oriented and adaptable team player with a strong problem-solving mindset. Taipei, [email protected] Work Experience JanApr 2024 Assistant Manager D.A.Consortium Inc. Led a team of four from planning to implementation. Facilitated cross-functional communication for account performance and team coordination, ensuring timely delivery of results. Managed client service, media planning, account
Word
Excel
PowerPoint
Employed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
National Taiwan University
・
Bachelor
Avatar of 楊卓翰.
Avatar of 楊卓翰.
楊卓翰
Supply Chain Specialist @華碩
・
2019 ~ Present
產品採購、銷售業務、供應鏈管理相關
Within three months
with quality and material shortage issues. We overcame all the difficulties and the project with this fancy light design entered the stage of mass production on time eventually. I served as contact window between IT and users. Collected user's needs and discussed the system solution with programmer. And system successfully generated the table that could make my colleagues work more efficiently. Education National Central University Industrial ManagementNational Chiao Tung University Industrial Engineering and ManagementSkills Word PowerPoint Excel Microsoft Office Cross Functional Communication Negotiation ERP (SAP/ORACLE) Languages Chinese — Native or Bilingual English — Fluent
Word
PowerPoint
Excel
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Central University
・
工業管理學系
Avatar of 蔡益鈞.
Avatar of 蔡益鈞.
蔡益鈞
Project Manager @Perfect Corp.
・
2021 ~ Present
Product/Project Manager
Within one month
project risk management , solving and tracking cross-departmental project related problems -Help BD to communicate with customers for more project details -Clarify well-known brand's issue or requirements to meet their project need. FebruaryApril 2021 Taipei, Taiwan Business Project Manager 台灣大哥大 Taiwan Mobile -Do cross-functional communication and cooperation -Plan and design Taiwan mobile OTA related service process -Arrange some test-cases which are cross different department for UAT/ORT -Build product/service roadmap and listing plan, promotion and operation plan -Prepare product training material and production of related documents -Support product
Word
PowerPoint
Excel
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中央大學
・
企業管理研究所
Avatar of the user.
Avatar of the user.
Available for paid companies
Technical Integration Manager @Evolution
・
2022 ~ Present
Product Manager
Within one month
專案管理
C#
ASP.NET
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立台北科技大學 NTUT
・
資訊工程
Avatar of kaka Lin.
Avatar of kaka Lin.
kaka Lin
Marketing Creative Designer, Design Lead @Cloud Gate Dance Theatre 雲門舞集
・
2012 ~ 2020
UI/UX Designer
Within one month
Chiao-Jo LIN 林巧若  Product Designer (UX/UI), a designer who codes Self-driven, Experiment-driven, Business-minded dev/designer [email protected] | Portfolio Site With 8+ years experience in UX/UI design, I believe the power of design, in any form, can enrich every aspects of our day-to-day life. SKILLS UX/UI Design Figma / Adobe XD Wireframe / Mockup / Prototype Design Thinking / User Journey User Research Human Interface Guidelines / Material Design Photoshop / Illustrator / InDesign Other Webflow HTML5 / CSS / JavaScript
Figma
Webflow
UI Design
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Goldsmiths, University of London
・
Creative & Cultural Entrepreneurship
Avatar of the user.
Avatar of the user.
Available for paid companies
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
・
2020 ~ Present
PM/產品經理/專案管理
Within one month
cost analysis
excel
PowerPoint
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
・
Optical electrical technology
Avatar of 孫鴻業.
Avatar of 孫鴻業.
孫鴻業
Manager of Customer Relationship Management @FarGlory Realty
・
2021 ~ Present
策略分析師
Within six months
SUN, HUNG-YEH New Taipei City, Taiwan I have contributed to diversified industries which equipped me with integrated domain knowledge and specialties including market/ business intelligence, coporate/ marketing strategy, project management and cross-functional coordination/ communication for 20 years. I deeply believe that a role with integrated expertise in marketing, consumer insight, trends of industry, strategy planning, and project management would assist companies to adjust in the fast-changing market. I am confident and sure that I am the suitable one. Professional Skills ◇ Database Anlytics and Marketing Planning ◇ Content Marketing Strategy and
word
excel
powerpoint
Employed
Full-time / Interested in working remotely
More than 15 years
National Tsing Hua Unoversity (國立清華大學)
・
Master of Sociology

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
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Adaptability
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Field Service Engineer
Logo of Cytiva Taiwan.
Cytiva Taiwan
・
2021 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Maintenance & Repair
Troubleshooting
Customer Service
Marketing Communications
Field Service
Technical Support
Training
Teamwork
Sales & Customer Service
Sales & Marketing
Languages
English
・
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Print
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei，TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva

Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche

Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System

Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15

Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired


Resume
Profile
Print
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei，TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva

Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche

Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System

Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15

Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired