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Avatar of Risko Martopo.
Avatar of Risko Martopo.
Past
Transmission and Switching Engineer @PT. Lintas Teknologi Indonesia
2003 ~ 2007
Telecomunication Tower and Structure Expert
Within one month
for MS Huawei (Hutch) • PT Dian Graha Elektrika SeptemberFebruari 2020 • Wireless migration from microwave to Leased Line for all Technologies (GSM, UMTS, LTE) for Nokia Equipment (NetAct) • CR Executor at wireless side • Cross check site wireless Block/Unblock status on Integration Process • Update Ticket for CR Activity related to Network Configuration Change • Support migration vepc Nokia to nfv Huawei Team Lead for GDC Indonesia and OMC Telkomsel • Nokia NovemberAgustus 2019 • Create Roster Monthly for NIC Team • Calculate Productivity base on Ticket • Weekly Report and Monthly Report • Make sure all ticket delivered with zero complaint NI (Network Integration) for Nokia
NetAct
U2000
ENM
Unemployed
Ready to interview
Full-time / Not interested in working remotely
More than 15 years
Universitas Trisakti
Teknik Elektro
Avatar of Frank Ramaglia Jr..
Avatar of Frank Ramaglia Jr..
Service Desk Consultant Level 2 @Wolf Consulting LLC
2023 ~ Present
Technical Support Specialist
Within two months
Frank Ramaglia Jr. Technical Support and Implementation Specialist CASTLE SHANN, PA 15234, USA Network Engineer and Support Professional with over 18 years of successful experience in desk side / remote support and network configuration. Recognized consistently for performance excellence and contributions to success in the MSP industry. Strengths in troubleshooting and installation backed by training in Microsoft products and cloud services. Work Experience Service Desk Consultant Level 2 • Wolf Consulting LLC JunePresent - Assist customers with day to day issues. - Provide remote support for users at various locations around Southwestern PA. - Troubleshoot, diagnose, and repair
Troubleshooting
Evaluations
Phone System Administration
Employed
Open to opportunities
Full-time / Remote Only
More than 15 years
ITT Technical Institute
Computer Network Systems
Avatar of the user.
Avatar of the user.
Past
Freelance @Fiverr, Adainweb, & Lalamove
2021 ~ Present
IT Support
Within six months
MikroTik Router Configuration
Photoshop
Microsoft Office
Unemployed
Full-time / Not interested in working remotely
6-10 years
SMA Negeri 2 Cikarang Utara
Ilmu Pengetahuan Sosial
Avatar of Mohamad Rizal.
Avatar of Mohamad Rizal.
IT Support Specialist @PT Kreasi Arduo Indonesia (ARTUGO)
2021 ~ Present
IT Support
Within six months
gmail.comWork Experience IT Support Specialist • PT Kreasi Arduo Indonesia (ARTUGO) JunePresent Provide daily support to ensure the smooth running of computers, network devices, printers, as well as the needs of end users Installation and configuration of hardware and software, standard OS, Client network Asset Management (Laptop, CPU, Printer, Network Devices) maintain inventory and liaise with vendors Performs first level troubleshooting and support for scheduled user data backups Linux Server Distro CentOS/Ubuntu/Debian (Install, Configure, Security) Including System Management, Monitoring Tools for Linux O/S, Apps and Networking Devices Network Configuration (MikroTik, UniFi, Ruijie), Virtual
Networking
Network Infrastructure
Network Troubleshooting
Employed
Full-time / Interested in working remotely
4-6 years
Global Institute of Technology and Business
Information Technology
Avatar of Fox Tien.
Within six months
quality solutions that meet and exceed client expectations. - Provide expert guidance and support to clients in utilizing Azure Data Factory for seamless data integration and transformation. - Resolve complex issues related to different data sources, ensuring smooth data workflows within Azure Data Factory. - Collaborate with clients to optimize network configurations, troubleshoot virtual network issues, and enhance overall system performance. - Conduct comprehensive assessments of clients' existing infrastructure to identify areas for improvement and optimization. Skills: Azure Data Factory · Synapse Integration · Azure Technical Specialist(Risk Management) • Xuenn Private Limited OctFeb 2023 As a Technical Specialist(Risk Management), I
Full-time / Interested in working remotely
More than 15 years
Avatar of Afdal Budiman.
Avatar of Afdal Budiman.
Account Manager @Kesia.id
2022 ~ Present
Account Manager
Within one year
implementation. Communicated effectively with clients to convey updates, product enhancements, and industry news. FebruaryJanuary 2023 Network Engineer Yayasan As-Syifa Al-Khoeriyyah Designed, implemented, and supported the organization's computer network infrastructure, ensuring seamless communication and connectivity among departments. Managed and maintained network performance, effectively troubleshooting and resolving issues to optimize network availability and performance. Evaluated network needs and developed strategies for enhancing and expanding the network to meet evolving organizational demands. Collaborate with cross-functional teams to ensure seamless integration and functionality of network systems. Additionally, diligently documented network configurations,...
Microsoft Office
Communication
Networking Concepts
Employed
Full-time / Interested in working remotely
4-6 years
SMK Negeri 1 Subang
Software Engineering
Avatar of Faizan kabir.
Avatar of Faizan kabir.
Business Center Executive @Ufone
2019 ~ Present
More than one year
Resolving CRM Charji Complaint of all over Pakistan Resolving Charji signal issue through technical assistant on call and also resolve all devices fault on immediate basis FebruaryAugust 2017 Technical Support Representative • PTCL Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits FebruaryJanuary 2016 JPCB Controller • TOYOTA Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office
Excel
word
PowerPoint
Full-time
6-10 years
University Of Karachi
Political Science History Home Economics Islamic Studies
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Avatar of the user.
Senior IT Engineer @Alco
2017 ~ Present
IT Engineer
Within one month
implementation
responsible
Networking
Employed
Full-time / Not interested in working remotely
6-10 years
Shobhit School of Distant Education, Shobhit University
Bachelor of Computer Applications
Avatar of the user.
Avatar of the user.
Senior Network Engineer, Infrastructure @Sea Ltd.
2021 ~ 2022
Network Engineer
Within two months
CCNA
RHEL
R
Employed
Full-time / Interested in working remotely
4-6 years
世新大學
資訊管理學系
Avatar of Solomon Ayedagn.
Avatar of Solomon Ayedagn.
Software Engineering A.Lecturer @Wollo University
2017 ~ Present
Software Engineering Lecturer and Software Developer
More than one year
on [A+] Aplus ERP-System Project and Assistant lecturer in the Software Engineering Department. In the process, I am a Microsoft Certified Professional(MCP) on Programming in C# and Programming in HTML5 with Javascript and CSS3.In addition I have also demonstrated ability in Software development, network installation and Configuration, and SQL Server Management. Gulele, Addis Ababa, Ethiopia Projects Aplus ERP System Educational ERP System that has about 13 main modules, working as Project Team Leader and Developer. Addresme Schooling App It's a schooling application that will enable families to monitor their student
PHP
C#
CSS
Part-time / Interested in working remotely
4-6 years
Wollo University Tulane International University
Post Graduate diplom on Modern Programing

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Senior Consultant
Logo of HCL Technologies Ltd..
HCL Technologies Ltd.
2023 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Software Engineer
Fields of Employment
Work experience
4-6 years
Management
None
Skills
HTML/CSS
Siebel CRM
Siebel OpenUI
Siebel Tools
Siebel escript
Salesforce Developer
Salesforce Administrator
Apex Programming
Salesforce Omnistudio
Javascript
Vlocity Order Management
Languages
English
Professional
Hindi
Professional
Job search preferences
Positions
Senior Developer
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
KIIT UNIVERSITY
Major
Bachelor of Technology-Electrical Engineering
Print

Kripal Kumar Das

Senior Consultant
Salesforce Industries CPQ(Vlocity) 
Salesforce Omnistudio Developer Certified || Salesforce Platform Developer -1 Certified
Siebel CRM Developer

I have over 7 years of IT Industry experience in the Customer Relationship Management Domain.
Have experience on CRM tools such as Salesforce Industries (Vlocity)CRM  and Siebel CRM.

 8018077177

  [email protected]

Work Experience

 May 2023

Senior Consultant

  HCL Technologies

Working as Salesforce Integration Developer.

Project Profile: Becton Dickinson.

Project Duration: November 2023 to Present.

Role/Title: Integrate, Design, Develop and Support Salesforce Application for seamless integration with Oracle CPQ

Account Business Description: Salesforce integration with Oracle CPQ for Latin America Region. 

Project Activities:

Involved in analyzing and developing changes which are part of monthly releases. 

Key Responsibilities Handled:

Working in Salesforce environment for all Change Requests and Enhancements. 
Working in Salesforce admin for all Change Requests and Enhancements as and when required for all integration requirements for Salesforce with Oracle CPQ.
• Preparing documentation for the provided requirements, notes, decks.                                             

                                               

Working as Conga CPQ CLM SME.

Project Profile: Becton Dickinson.

Project Duration: Sep 2023 to October 2023.

Role/Title: Analyze, Document, Provide suggestions on Client’s Conga CPQ CLM existing setup and future roadmap. 

Account Business Description:  Conga CPQ CLM assessment project for the client Becton Dickinson.

Project Activities:

Attend business calls of all Client Business units for information and requirement gathering. Perform daily activities as specified for business requirements. Involved in analyzing the information provided by client.

Key Responsibilities Handled:

Working in analyzing the respective business requirements with respect to Conga perspective. Check the existing functionality in Conga and check for scope for any improvements.
Analyzing future scope and CR pipeline of client requirements with respect to Conga CPQ.
• Preparing documentation for the provided requirements, notes, decks for to be presented with client.                                               

                                               

August 2021 - May 2023

Senior Developer

  Wipro

Worked as Salesforce Industries CPQ(Vlocity)Developer. 
Project Profile: Lightstorm Ventures. 
Project Duration: May 2022 to May 2023. 
Role/Title: Integrate, Design, Develop and Support Salesforce Vlocity CPQ Application.
Account Business Description: The Salesforce CPQ Application is used to manage and configure all the products of Lightstorm Ventures in salesforce industries CPQ(vlocity). 
Project Activities: 
Perform daily activities as specified for business continuity and project support work. Involved in analyzing and developing changes which are part of quarterly releases. 
Key Responsibilities Handled: 
• Working in Salesforce Vlocity product configuration changes for all Change Requests and Enhancements. 
• Working in Salesforce Vlocity Integration procedures and dataraptors changes for all Change Requests and Enhancements. 
• Working in Salesforce Apex changes as per requirement.

Worked as Salesforce Vlocity And Apex Developer. 
Project Profile: Verizon Business Wireless. 
Project Duration: October 2021 to May 2022. 
Role/Title: Design, Develop and Support Salesforce CPQ Application. 
Account Business Description: The Salesforce CPQ Application is used to manage all the quotes and orders related to Verizon wireless network operator. 
Project Activities: 
Perform daily activities as specified for business continuity and project support work. Involved in analyzing and developing changes which are part of quarterly releases. 
Key Responsibilities Handled: 
• Working in Salesforce Vlocity Template changes for all Change Requests and Enhancements. 
• Working in Salesforce Vlocity Omniscripts changes for all Change Requests and Enhancements. 
• Working in Salesforce Apex changes as per requirement.

January 2020 - August 2021

Associate IT Consultant

  ITC InfoTech

  • Worked as Siebel Developer
    Project Profile: ITC TM&D Division.
    Project Duration: June 2020 to Present.
    Role/Title: Design, Develop and Support Siebel eConsumer Application for ITC Products.
    Account Business Description: The Siebel application is used to manage all the ITC Products across India. The application has integrations with various outside applications (eg: SAP).
    Project Activities:
    Perform daily activities as specified for business continuity and project support work.
    Involved in analyzing and developing changes which are part of quarterly releases.
    Key Responsibilities Handled:
    •Worked in Siebel Configuration for all Change Requests and Enhancements.
    •Worked in Siebel Open UI for all Open UI related changes in the application.

    Project Profile: Club ITC Hotels
    Project Duration: January 2020 to June 2020.
    Role/Title: Design, Develop and Support Siebel Loyalty Application for Club ITC Hotels.
    Account Business Description: The Siebel application is used to manage all the Club ITC Hotels and its child/partner hotels across India. The application is integrated with club ITC website.
    Project Activities:
    Perform daily activities as specified for business continuity and project support work.
    Involved in analyzing and developing changes which are part of quarterly releases.
    Exposure to direct client interaction.
    Key Responsibilities Handled:
    •Worked in Siebel Configuration for all Change Requests and Enhancements.
    •Worked in Siebel Open UI for all Open UI related changes in the application.
    •Worked in EAI for all integration related changes/enhancements to the website.
    •Worked on workflows for all Change Requests and Enhancements.

March 2016 - January 2020

System Engineer

  Tata Consultancy Services Pvt. Ltd

Worked as Siebel Developer
Project Profile: Clinical Trial Management Application
Project Duration: August 2017 to December 2019.
Role/Title: Design, Develop and Support Siebel e-Clinical Application
Account Business Description: The application is used to manage clinical trials for Roche all across the globe. The system is integrated with other data management systems to facilitate business usability.
Project Activities:
Perform daily activities as specified for business continuity.
Work on support activities like data fixes and enhancements.
Involved in analyzing and developing changes which are part of quarterly releases.
Worked on Siebel Administration and server related issues.
Exposure to direct client interaction.
Worked on Upgradation of Siebel Application (From IP13 to IP17).
Key Responsibilities Handled:
•Worked in DataFixes Using Java Tool for Siebel Application data fixes.
•Worked in Siebel Configuration for all Change Requests and Enhancements.
•Worked in Siebel Open UI for all Open UI related changes in the application.
•Worked in Siebel Upgrade from IP 13 to IP 17.
•Worked on Performance Issue testing.

Project Profile: Johnson & Johnson Upgrade.
Project Duration: November 2016 to July 2017.
Role/Title: Develop and Test Siebel e-Clinical Application.
Account Business Description: Johnson and Johnson is an American multinational medical devices, pharmaceutical and consumer packaged goods manufacturer founded in 1886. The scope of the project was to upgrade Siebel and Analytics applications.
Key Responsibilities Handled:
•Worked in Siebel Upgrade from Siebel 7.7 to IP 2015(Two Step Upgrade).
•Worked towards fixing UI related defects that occurred due to upgrade.
•Worked on Performance Issue testing.

Project Profile: Mobily Telecommunications, Saudi Arabia.
Project Duration: July 2016 to October 2016.
Role/Title: Develop and Test Siebel e-Clinical Application.
Account Business Description: Mobily is a Saudi company established in 2004. The scope of the project was to upgrade Siebel and Analytics applications.
Key Responsibilities Handled:
•Worked in Siebel Upgrade from IP 13 to IP 17.
•End to End Testing of Siebel Application.

Education

2011 - 2015

KIIT UNIVERSITY

Bachelor of Technology-Electrical Engineering

Skills


   Conga CPQ      Conga CLM  

   Vlocity Order Management      Vlocity Product Console      Vlocity CPQ    

  Salesforce Omnistudio Developer       Salesforce Developer     

   Siebel CRM      Siebel OpenUI      Siebel Tools      Siebel escript   

   HTML/CSS      Javascript

Languages

   English — Professional      Hindi — Professional   

Languages

Certification

Salesforce Platform Developer - 1 Certified.

Certification

Salesforce Omniscript Developer Certified.


Resume
Profile

Kripal Kumar Das

Senior Consultant
Salesforce Industries CPQ(Vlocity) 
Salesforce Omnistudio Developer Certified || Salesforce Platform Developer -1 Certified
Siebel CRM Developer

I have over 7 years of IT Industry experience in the Customer Relationship Management Domain.
Have experience on CRM tools such as Salesforce Industries (Vlocity)CRM  and Siebel CRM.

 8018077177

  [email protected]

Work Experience

 May 2023

Senior Consultant

  HCL Technologies

Working as Salesforce Integration Developer.

Project Profile: Becton Dickinson.

Project Duration: November 2023 to Present.

Role/Title: Integrate, Design, Develop and Support Salesforce Application for seamless integration with Oracle CPQ

Account Business Description: Salesforce integration with Oracle CPQ for Latin America Region. 

Project Activities:

Involved in analyzing and developing changes which are part of monthly releases. 

Key Responsibilities Handled:

Working in Salesforce environment for all Change Requests and Enhancements. 
Working in Salesforce admin for all Change Requests and Enhancements as and when required for all integration requirements for Salesforce with Oracle CPQ.
• Preparing documentation for the provided requirements, notes, decks.                                             

                                               

Working as Conga CPQ CLM SME.

Project Profile: Becton Dickinson.

Project Duration: Sep 2023 to October 2023.

Role/Title: Analyze, Document, Provide suggestions on Client’s Conga CPQ CLM existing setup and future roadmap. 

Account Business Description:  Conga CPQ CLM assessment project for the client Becton Dickinson.

Project Activities:

Attend business calls of all Client Business units for information and requirement gathering. Perform daily activities as specified for business requirements. Involved in analyzing the information provided by client.

Key Responsibilities Handled:

Working in analyzing the respective business requirements with respect to Conga perspective. Check the existing functionality in Conga and check for scope for any improvements.
Analyzing future scope and CR pipeline of client requirements with respect to Conga CPQ.
• Preparing documentation for the provided requirements, notes, decks for to be presented with client.                                               

                                               

August 2021 - May 2023

Senior Developer

  Wipro

Worked as Salesforce Industries CPQ(Vlocity)Developer. 
Project Profile: Lightstorm Ventures. 
Project Duration: May 2022 to May 2023. 
Role/Title: Integrate, Design, Develop and Support Salesforce Vlocity CPQ Application.
Account Business Description: The Salesforce CPQ Application is used to manage and configure all the products of Lightstorm Ventures in salesforce industries CPQ(vlocity). 
Project Activities: 
Perform daily activities as specified for business continuity and project support work. Involved in analyzing and developing changes which are part of quarterly releases. 
Key Responsibilities Handled: 
• Working in Salesforce Vlocity product configuration changes for all Change Requests and Enhancements. 
• Working in Salesforce Vlocity Integration procedures and dataraptors changes for all Change Requests and Enhancements. 
• Working in Salesforce Apex changes as per requirement.

Worked as Salesforce Vlocity And Apex Developer. 
Project Profile: Verizon Business Wireless. 
Project Duration: October 2021 to May 2022. 
Role/Title: Design, Develop and Support Salesforce CPQ Application. 
Account Business Description: The Salesforce CPQ Application is used to manage all the quotes and orders related to Verizon wireless network operator. 
Project Activities: 
Perform daily activities as specified for business continuity and project support work. Involved in analyzing and developing changes which are part of quarterly releases. 
Key Responsibilities Handled: 
• Working in Salesforce Vlocity Template changes for all Change Requests and Enhancements. 
• Working in Salesforce Vlocity Omniscripts changes for all Change Requests and Enhancements. 
• Working in Salesforce Apex changes as per requirement.

January 2020 - August 2021

Associate IT Consultant

  ITC InfoTech

  • Worked as Siebel Developer
    Project Profile: ITC TM&D Division.
    Project Duration: June 2020 to Present.
    Role/Title: Design, Develop and Support Siebel eConsumer Application for ITC Products.
    Account Business Description: The Siebel application is used to manage all the ITC Products across India. The application has integrations with various outside applications (eg: SAP).
    Project Activities:
    Perform daily activities as specified for business continuity and project support work.
    Involved in analyzing and developing changes which are part of quarterly releases.
    Key Responsibilities Handled:
    •Worked in Siebel Configuration for all Change Requests and Enhancements.
    •Worked in Siebel Open UI for all Open UI related changes in the application.

    Project Profile: Club ITC Hotels
    Project Duration: January 2020 to June 2020.
    Role/Title: Design, Develop and Support Siebel Loyalty Application for Club ITC Hotels.
    Account Business Description: The Siebel application is used to manage all the Club ITC Hotels and its child/partner hotels across India. The application is integrated with club ITC website.
    Project Activities:
    Perform daily activities as specified for business continuity and project support work.
    Involved in analyzing and developing changes which are part of quarterly releases.
    Exposure to direct client interaction.
    Key Responsibilities Handled:
    •Worked in Siebel Configuration for all Change Requests and Enhancements.
    •Worked in Siebel Open UI for all Open UI related changes in the application.
    •Worked in EAI for all integration related changes/enhancements to the website.
    •Worked on workflows for all Change Requests and Enhancements.

March 2016 - January 2020

System Engineer

  Tata Consultancy Services Pvt. Ltd

Worked as Siebel Developer
Project Profile: Clinical Trial Management Application
Project Duration: August 2017 to December 2019.
Role/Title: Design, Develop and Support Siebel e-Clinical Application
Account Business Description: The application is used to manage clinical trials for Roche all across the globe. The system is integrated with other data management systems to facilitate business usability.
Project Activities:
Perform daily activities as specified for business continuity.
Work on support activities like data fixes and enhancements.
Involved in analyzing and developing changes which are part of quarterly releases.
Worked on Siebel Administration and server related issues.
Exposure to direct client interaction.
Worked on Upgradation of Siebel Application (From IP13 to IP17).
Key Responsibilities Handled:
•Worked in DataFixes Using Java Tool for Siebel Application data fixes.
•Worked in Siebel Configuration for all Change Requests and Enhancements.
•Worked in Siebel Open UI for all Open UI related changes in the application.
•Worked in Siebel Upgrade from IP 13 to IP 17.
•Worked on Performance Issue testing.

Project Profile: Johnson & Johnson Upgrade.
Project Duration: November 2016 to July 2017.
Role/Title: Develop and Test Siebel e-Clinical Application.
Account Business Description: Johnson and Johnson is an American multinational medical devices, pharmaceutical and consumer packaged goods manufacturer founded in 1886. The scope of the project was to upgrade Siebel and Analytics applications.
Key Responsibilities Handled:
•Worked in Siebel Upgrade from Siebel 7.7 to IP 2015(Two Step Upgrade).
•Worked towards fixing UI related defects that occurred due to upgrade.
•Worked on Performance Issue testing.

Project Profile: Mobily Telecommunications, Saudi Arabia.
Project Duration: July 2016 to October 2016.
Role/Title: Develop and Test Siebel e-Clinical Application.
Account Business Description: Mobily is a Saudi company established in 2004. The scope of the project was to upgrade Siebel and Analytics applications.
Key Responsibilities Handled:
•Worked in Siebel Upgrade from IP 13 to IP 17.
•End to End Testing of Siebel Application.

Education

2011 - 2015

KIIT UNIVERSITY

Bachelor of Technology-Electrical Engineering

Skills


   Conga CPQ      Conga CLM  

   Vlocity Order Management      Vlocity Product Console      Vlocity CPQ    

  Salesforce Omnistudio Developer       Salesforce Developer     

   Siebel CRM      Siebel OpenUI      Siebel Tools      Siebel escript   

   HTML/CSS      Javascript

Languages

   English — Professional      Hindi — Professional   

Languages

Certification

Salesforce Platform Developer - 1 Certified.

Certification

Salesforce Omniscript Developer Certified.