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4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Product Developer @Sararose International Inc2020 ~ 現在
・
Product/Project Manager
一個月內
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
就職中
・
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
華梵大學
・
外國語文學系
曾任
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
一個月內
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
待業中
・
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
City University of Hong Kong
・
Marketing
曾任
Customer Operation Specialist @AlfredCamera 阿福管家2021 ~ 2023
・
UI/UX Designer / Product Designer
一個月內
待業中
・
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet2022 ~ 現在
・
Product Manager/ Program Manager
一個月內
就職中
・
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
Tsinghua University (北京)清華大學
・
International Master of Business Administration (IMBA)
Procurement/Sales Engineer @Roresin Corp2017 ~ 現在
・
Procurement/Sales Engineer
一個月內
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
就職中
・
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
銘傳大學 Ming Chuan University
・
Business Administration
Software Engineer II @Paypal2021 ~ 現在
・
Software Engineer / Backend Engineer
三個月內
Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system
就職中
・
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
Georgia Institute of Technology
・
Computer Science就職中
・
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
10 到 15 年
淡江大學 Tamkang University
・
國際觀光管理學系
安全組組長 @INTECHWORLD INC.(菲律賓總公司）（電腦系統整合服務業）2022 ~ 現在
・
滲透測試、資訊安全
一個月內
Accountable for executing tasks assigned by superiors, providing technical troubleshooting support to the team for successful project completion. Engaged in performance evaluation and communication, ensuring alignment of team objectives with organizational goals. Managed Service Level Agreements (SLAs) with websites, delivering comprehensive data analysis to enhance service quality and customer satisfaction. Position: System enginner Company: Intech Duration:Now Location: Philippines Use python and Jenkins build whole CI/CD From Jira(RD) > Jira(SA) > Jenkins(SA) > Deploy instance or k8s Use python and Jenkins maintain more than 20 thousands domain SSL certificate. Know Basic machine learning.
就職中
・
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
資策會
・
雲端網路系統工程師
Business Analyst @Vaco2023 ~ 現在
・
Data Analyst, Business Intelligence, Languages
一個月內
periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%. Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor. Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations. JuneMarch 2023 Market Research Consultant (Japanese) • Vaco Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality Consistently achieved outstanding customer satisfaction (CSAT 90%...
就職中
・
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
National Yunlin University of Science and Technology
・
English, Second Language Acquisition, Linguistics
Associate Director- Customer Experience @BeatO2021 ~ 現在
・
Head - Customer Experience
一個月內
/Founder's Escalations, Medicine/Lab Test, and Customer Success-Care & Doctor team to improve the first interaction of subscription customers. Conducting effective 1:1 meetings, coaching, and mentorship to drive team performance, career growth, and job enrichment opportunities. Process Improvement and Automation: Spearheading initiatives to improve customer experience by streamlining existing processes, leveraging automation, and optimizing Chatbot communications. Implemented TnQ guidelines and managed the Quality & Training team to ensure consistent and effective customer service procedures. Customer Feedback Analysis: Collected, tracked, and analyzed customer feedback to gain valuable insights into customer satisfaction (CSAT%) and brand
就職中
全職 / 對遠端工作有興趣
10 到 15 年
Jiwaji University Gwalior (MP)
・
Ops & Marketing最輕量、快速的招募方案，數百家企業的選擇
搜尋履歷，主動聯繫求職者，提升招募效率。
- 瀏覽所有搜尋結果
- 每日可無限次數開啟陌生對話
- 搜尋僅開放付費企業檢視的履歷
- 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號，如果想濾掉中文字，需搭配雙引號使用 (-"人資")
UI designer -UX
職場能力評價定義
專業技能
該領域中具備哪些專業能力（例如熟悉 SEO 操作，且會使用相關工具）。
問題解決能力
能洞察、分析問題，並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對，並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法，且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序，有效運用時間，準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感，願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展，有效引領團隊採取行動，達成共同目標。
專業背景
目前狀態
待業中
求職階段
專業
產品經理
產業
工作年資
1 到 2 年
管理經歷
我有管理 1～5 人的經驗
技能
語言能力
English
・
專業
Chinese
・
母語或雙語
Japanese
・
初階
求職偏好
希望獲得的職位
Operation Manager Associate
預期工作模式
全職
期望的工作地點
台灣台北, 新加坡, New York, NY, USA
遠端工作意願
對遠端工作有興趣
接案服務
否
學歷
學校
Coursera
主修科系
Google Project Management Certificate
Kris Chiu
- 2 Years of Operation Management Experience and 1 year of digital marketing experience, including product launching, digital transformation, and international market development & research.
- Familiar with project managing, e-commerce, ERP & CRM launching, data-driven & agile operating, digital marketing, and community managing.
Working Experience
Operation Manager • EasyClean
July 2019 - Present
EasyClean is a leading cleaning electronics manufacturer/brand in Taiwan. As an early employee, I was able to work with cross-function teams, further be responsible for/initiate more projects, and interact with international partners.
Key Responsibilities: Operation project management, market strategy planning, communicating with cross-functional team members, and unfamiliar problem-solving.
Project Management:
- Improve operation workflow: Improve through UX research and the implementation of SSOT (Single source of truth) in the maintenance department.
- Result: reduce up to 30% of the float (slack) in product maintenance workflow, and increase 12% customer satisfaction.
- Project plan create and monitor: Responsible for creating operation project plans (SoWs) and monitoring resources to complete operation projects.
- Data/system integration: Responsible for monitoring and integrating international expansion project data into CRM (customer relationship management) and ERP (Enterprise Resource Planning) systems, generating results and advice for sales teams, further assisting B2B deals and optimize projects outcomes.
Business Development
- International market expansion project: Select and target opportunities by optimizing resources using MECE and other methodologies.
- Result: Gain an additional 500k revenue and 2 high-quality local distribution channels within 1 year as the result.
- Project Demonstration: Demonstrate operation analysis and best practices for staff and product advice to potential customers at the senior level.
- Flexibility: Business travel to SZ China, Germany, and the Netherland for international operation expansion and targeted potential market research.
Market Research Intern • EasyClean
January 2019 - July 2019
Key Responsibilities: Generate market reports and marketing advice.
Marketing communication strategy & operation
- Strategy: Create a target-driven Marcom strategy, according to the product-market cycle and other influential factors. Organic impressions grew 55% within 3 months.
- Operation: Generate social media content and cooperate with visual content designers. Also responsible for managing several international exhibitions in pet & maternity markets.
- Information Architecture & content organization: Design Chatbox & official website, decrease customer service waiting time by 70%, and increase 300% organic official website traffic.
Market Research
- International Market Research: Filter international potential market by using MECE, 7Ps frameworks, and other second data to filter the markets with the best product/market fits.
- Result: Accelerate potential market decision-making process (from 3 months to 3 weeks, saving 100+ man-day).
Designer Assistant • Taipei Fashion Week
December 2018 - December 2018
- Interpreter for Fashion Designers and governors: Provide interpreter service during important private conversations for Designers and Governors.
- Personal Assistant for Designer: Assistant of world-class fashion Designer, Mr. Malan Breton.
Education
2021 - 2021
Coursera
Google Project Management Certificate
2017 - 2018
University of Connecticut
Business Administration, Theatre
2014 - 2017
EF Academy, New
Business Administration & Management, Theatre
Skills
- Project Management
- Data Research & analysis
- Word, Excel, PowerPoint
- Comprehensive
Language
- English — Professional
- Mandarin — Mother Tongue
- Taiwanese — Mother Tongue
- Japanese — Beginner
Kris Chiu
- 2 Years of Operation Management Experience and 1 year of digital marketing experience, including product launching, digital transformation, and international market development & research.
- Familiar with project managing, e-commerce, ERP & CRM launching, data-driven & agile operating, digital marketing, and community managing.
Working Experience
Operation Manager • EasyClean
July 2019 - Present
EasyClean is a leading cleaning electronics manufacturer/brand in Taiwan. As an early employee, I was able to work with cross-function teams, further be responsible for/initiate more projects, and interact with international partners.
Key Responsibilities: Operation project management, market strategy planning, communicating with cross-functional team members, and unfamiliar problem-solving.
Project Management:
- Improve operation workflow: Improve through UX research and the implementation of SSOT (Single source of truth) in the maintenance department.
- Result: reduce up to 30% of the float (slack) in product maintenance workflow, and increase 12% customer satisfaction.
- Project plan create and monitor: Responsible for creating operation project plans (SoWs) and monitoring resources to complete operation projects.
- Data/system integration: Responsible for monitoring and integrating international expansion project data into CRM (customer relationship management) and ERP (Enterprise Resource Planning) systems, generating results and advice for sales teams, further assisting B2B deals and optimize projects outcomes.
Business Development
- International market expansion project: Select and target opportunities by optimizing resources using MECE and other methodologies.
- Result: Gain an additional 500k revenue and 2 high-quality local distribution channels within 1 year as the result.
- Project Demonstration: Demonstrate operation analysis and best practices for staff and product advice to potential customers at the senior level.
- Flexibility: Business travel to SZ China, Germany, and the Netherland for international operation expansion and targeted potential market research.
Market Research Intern • EasyClean
January 2019 - July 2019
Key Responsibilities: Generate market reports and marketing advice.
Marketing communication strategy & operation
- Strategy: Create a target-driven Marcom strategy, according to the product-market cycle and other influential factors. Organic impressions grew 55% within 3 months.
- Operation: Generate social media content and cooperate with visual content designers. Also responsible for managing several international exhibitions in pet & maternity markets.
- Information Architecture & content organization: Design Chatbox & official website, decrease customer service waiting time by 70%, and increase 300% organic official website traffic.
Market Research
- International Market Research: Filter international potential market by using MECE, 7Ps frameworks, and other second data to filter the markets with the best product/market fits.
- Result: Accelerate potential market decision-making process (from 3 months to 3 weeks, saving 100+ man-day).
Designer Assistant • Taipei Fashion Week
December 2018 - December 2018
- Interpreter for Fashion Designers and governors: Provide interpreter service during important private conversations for Designers and Governors.
- Personal Assistant for Designer: Assistant of world-class fashion Designer, Mr. Malan Breton.
Education
2021 - 2021
Coursera
Google Project Management Certificate
2017 - 2018
University of Connecticut
Business Administration, Theatre
2014 - 2017
EF Academy, New
Business Administration & Management, Theatre
Skills
- Project Management
- Data Research & analysis
- Word, Excel, PowerPoint
- Comprehensive
Language
- English — Professional
- Mandarin — Mother Tongue
- Taiwanese — Mother Tongue
- Japanese — Beginner