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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Présent
UI/UX Designer / Product Designer
Dans 1 mois
Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Product Designer Freelance | AugustPresent Designed a website for the Irish Football Association in Taiwan and collaborated with a developer to launch the site. Created Brew Box, a mobile app to
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Product Design Consultant @Freelancer
2023 ~ 2024
UX Researcher / UIUX Designer / Product Designer
Dans 1 mois
User Interfaces
Service Design
User Research
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Shih Chien University
B.F.A Communication Design
Avatar of the user.
Avatar of the user.
Product designer @FunNow - 即時預訂都會享樂的第一選擇
2023 ~ Présent
Product Designer (UI/UX)
Dans 1 mois
UI Design
UX Research
Design Strategy
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Shih-Chien University
Industrial Product Design
Avatar of Li-Chia Cheng.
Avatar of Li-Chia Cheng.
Freelance Product Designer (Available for Contracts) @Self Employed
2023 ~ Présent
Senior UI/UX designer / Product designer
Dans 1 mois
2023 UX Researcher & Designer GoalsMapper - Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants. - Conducted usability testing and user research to iterate on designs and ensure user satisfaction. - Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients. - Implemented a new design system and direction to ensure visual consistency and simplify development. - Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients. - Increased user retention by 23.7% over a 12 month period. MayMay 2021 Product Designer...
Design Thinking
Product Design
UX Design
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Tampere University
Human Technology Interaction
Avatar of Guo Cian Yu.
Avatar of Guo Cian Yu.
Senior Product Designer @imBee Limited
2021 ~ Présent
Product Designer (UI/UX)
Dans 3 mois
Guo, Cian-Yu Senior Product Designer | Taiwan (only open for remote job) I am an experienced designer with a passion for creating meaningful experiences and adding value to businesses. Design Portfolio | LinkedIn | [email protected] Skills Product i18n, Roadmap Planning, Task Managing, Design QA UX/UI User Interview, User Journey, Competitor Analysis, Persona, IA, UI Flows, Usability Testing, Data Analysis Designing design systems, mockups and interactive prototypes Coding HTML, CSS Tools Figma, Sketch, Zeplin, Notion, Miro, Mixpanel, CodePen Soft Skills The ability to adapt quickly to new environments, ideas and requirements Strong communication skills to collaborate
Adobe XD
Zeplin
UI/UXDesign
Employé
Prêt à l'interview
Temps plein / Uniquement Travail à distance
4 à 6 ans
Shu-Te University
Visual Communication Design
Avatar of YI-XUAN LI.
Avatar of YI-XUAN LI.
Sr. Product Designer @portto 門戶科技 | Blocto
2022 ~ Présent
Product Designer (UI/UX)
Dans 1 mois
Assist HTML / CSS WordPress Language Chinese - Native language English - Elementary Work experience Product Designer Portto Co., Ltd Aprpresent Planned and d esigned product interface. Analyzed u ser experience research and competitive product, explored product possibilities, and made product proposals. Established and maintained design systems. Tracked product user behavior, and proposal and discussion with the team. UI/UX Designer Codepulse Co., Ltd MarMarDesktop/mobile version ui design and ux research. Optimized the process of the design team, created design files and design systems. Designed and maintained Content Management System product
Photoshop
Illustrator
InDesign
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Shu-Te University
Visual communication design
Avatar of Danny Shih.
Avatar of Danny Shih.
Past
UI Designer @群暉科技 Synology Inc.
2021 ~ 2024
Product Designer (UI/UX)
Dans 1 mois
outstanding customer experience and compelling designs. ▪️ Create design guidelines to provide the best and consistent user experiences in design and product ecosystem of Synology. ▪️ Engage cross-functional teams and highly involve in the entire product life-cycle from product planning, detail design, to implementation. ▪️ Product features mainly include performance monitoring dashboard, cloud and on-premise backups management, infrastructure management, backup plan settings, permission and notifications settings. ✓ Reorganize design system of performance monitoring application in NAS OS, establish consistency and scalable component library in Figma. ✓ Implement Figma design tools for design
Figma
Sketch
Illustrator
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
National Taipei University of Technology, Taipei Tech
Industrial Design
Avatar of 陳玄德.
Avatar of 陳玄德.
Past
產品設計師 @曠世智能股份有限公司(微股力)
2023 ~ 2023
UI/UX設計師、產品設計
Dans 1 mois
Dave Chen Product Designer Taipei, Taiwan - Hi there. I'm Dave Chen, a digital product designer living in Taiwan. Product Design |User Interface Design | User Experience Design |Prototyping | Design Systems |Brand & Identity portfolio : behance.net/derderism | e-mail: [email protected] Software Figma Adobe Illustrator Adobe Photoshop Skills User Interface User Research Prototype Responsive Web Design Design Systems Management Notion Jira Slack Work Project Financial Investment SaaS 這是一款提供投資理財服務的軟體,在此職位主要負責製作 Wireframe、UI
MacOS
Design
Illustrator / Photoshop
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
實踐大學(Shih Chien University)
媒體傳達設計學系
Avatar of Kung Ying Hsieh.
Avatar of Kung Ying Hsieh.
Past
Design Lead @1TM
2020 ~ Présent
Product Designer (UI/UX)
Dans 1 mois
team members, including product managers, developers, and stakeholders, contributing significantly to the development of solid product design strategies. Advocated for design concepts, expertly presenting and defending proposals in a timely and efficient manner, ensuring full alignment with project deadlines. From zero to one, designed and launched BTSE, a cryptocurrency exchange. JanuaryJune 2020 Senior UX/UI Designer • Nogle Limited Played a crucial role in assisting various startup ventures throughout the entire product lifecycle, from strategic planning to comprehensive design execution. Conducted competitive analysis and developed product strategies for start-ups. Used user ...
Communication
UX/UI Design
Visual Design
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Shih Chien University
媒體傳達設計學系
Avatar of the user.
Avatar of the user.
Past
Design Lead @Moneybook Co,. Ltd. 睿元國際股份有限公司
2022 ~ 2023
Lead Designer, Senior Product Designer, Design Manager
Dans 1 mois
Sketch
Illustrator
Problem Solving
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
樹德科技大學(Shu-Te University)
生活產品設計

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Customer support engineer / technical support engineer
ASML: a worldwide manufacturer of lithography systems for the semi conductor industry
2017 ~ 2019
Tainan, East District, Tainan City, Taiwan
Professional Background
Statut Actuel
Sans Emploi
Progrès de la Recherche d'Emploi
Professions
Fields of Employment
Expérience Professionnelle
10 à 15 ans
Management
Compétences
8D analysis
python programming
Scikit-Learn
Word
PowerPoint
Excel
word
powerpoint
TCP/IP protocols
SQL Server
Langues
Job search preferences
Position Désirée
Customer Support
Type d'emploi
Temps plein
Lieu Désiré
Travail à distance
Je ne suis pas intéressé par le travail à distance
Freelance
Oui, je suis indépendant à temps partiel
Éducation
École
Technical University of Orleans (France)
Spécialisation
Applied physics
Imprimer

Laetitia Desnel

Customer support engineer / technical support engineer

  Tainan, East District, Tainan City, Taiwan

> French engineer, been living 15 years in the Netherlands at Eindhoven known for its technical university and its technology park. Currently, living in Tainan, Taiwan to face new challenges in a different cultural background.

> 10 years of experience in the semi- conductor and automation industry
> 10 years experience in technical support whether it's helping a customer setting up his new product at his plant, analyzing a failure on a return product, preventing a future failure by running preventive diagnostics or even contributing into optimizing processes in a fab , always been dedicated to meet customer's product Cycle Time and deliver a suitable, failure free and tailor made product that will last a Lifetime
> Strong team player who believes that shared expertise it's what will make a team successful
> Strong analytical skills and solution driven individual

> I am a curious mind and will always look out there and find ways to improve myself so I started to learn Python for data analysis and will hence learn how to build websites and apps from scratch.

Work Experience

Industrialization Engineer   •  ASML: a worldwide manufacturer of lithography systems for the semi conductor industry

November 2017 - March 2019

Mission of our group : Delivery of Machines to ASML Customers on Time, Target Cost Level and Quality.


Part of my role as a Manufacturing Engineer is to guard the process of building, adjusting and qualifying a NPI (New Product Introduction) type of machine with regards to Cycle Time CT:
- Identify current/former product actual KPI values: Availability, Cycle Time, part failures, errors, downtimes.
- Conduct in a mutli-disciplinary team the FMEA analysis .
- Review design documentations and add -up industrialization requirements.
- Write the impact analysis doc and support the fab with the right tools, building instructions, plant availability, mechanics, product design, knowledge.
- Create blue print in SAP ME for the machine blocks assembling sequence order.
- Write assembling procedures for the factory.
- Provide Knowledge Transfer/Trainings to the factory engineers and operators.
- Create list of required spare parts, tools, sequences for the dedicated product implementation into SAP system.
- Define Safety Stocks for parts.
- Prepare Opera database for retrieving performance data.


Part of my role is to support the factory @proto and pilot phase to ensure the quality of the production process. Also stimulate process improvements and lead risk assessment during the roll-out of a new system.

Support Engineer   •  Faulhaber Drive Systems: a family company headquartered near Stuttgart, Germany. Developing electromechanical miniaturized motion systems.

December 2015 - October 2017


Sales Consulting role where I advise the customer on choosing the best driving system to suit his/her application in the health and beauty sector, bioengineering, automation, robotics and sensors.


Lead on defect management:
- Responsible for the analysis of customer's defective driving systems using the 8D methodology to approach and solve the issue:
- Make up a containment action, then work towards finding the root cause, next perform PCAs i.e rework of defective units, deliver RMA's...
- Support the D&E and Quality team in implementing an action plan but also prevent the re-occurrence of the issue by changing the process parameters, documentation / specification or through tools like control plans or FMEA.


Technical support for the driver/controller platform:
- Give support for the 4 quadrant operating PWM servo controller and 2 quadrant operating speed controller :
Help the customer to set up the servo-motor/controller to match his/her application (commissioning),
troubleshooting mostly involves Ethercat, CAN and serial compatible system bus problems.

Inside Sales Engineer   •   Premier Tech Chronos: a worldwide manufacturer of flexible packing solutions for the industrial automation industry

June 2014 - October 2015

Part of my job consists in writing the quotation / design documentation where all the specifications of the machine including drawing and technical aspects are described.
Part of my job is giving technical support for the installed based machines in the customer production process:
The technical support occurs on line when it involves software issues i.e. inadequate use or misuse of the HMI control panel by the user, an I/O disturbance or a control signal issue through one of the controllers for example.
The technical support is on site when it involves specific hardware issues i.e. broken/defect parts .

Support Engineer   •   Astrata Europe (formerly Qualcomm Business Solutions Europe

January 2007 - May 2014


Technical Support (French, English, Dutch) for truck tracking systems:
Truck tracking systems transmit data to the fleet management software which collects necessary information about the vehicles condition and location: information such as fuel level, cargo temperature, driving style can be tracked but also driver's breaks.


Common issues I had to deal with are back-office software related i.e. router/internet configuration, carrier network unavailability, roaming issues, MSSQL server configuration, host server hiccups. But also hardware related: truck network configuration, power issues in the truck, signal losses, improperly mounted systems.

Education

2000 - 2005

Technical University of Orleans (France)

Applied physics

Skills

Product


  • High -end product (lithography machines, filling machines, miniaturized motions /driving systems, tracking systems, sensors)


  • Software platforms (SAP,  Defect tracking tools like JIRA)
  • Python programming
  • TCP IP network protocol

Language


  • French (native)
  • English (fluent)
  • Dutch (fluent)
  • Chinese (beginner)
Resume
Profile

Laetitia Desnel

Customer support engineer / technical support engineer

  Tainan, East District, Tainan City, Taiwan

> French engineer, been living 15 years in the Netherlands at Eindhoven known for its technical university and its technology park. Currently, living in Tainan, Taiwan to face new challenges in a different cultural background.

> 10 years of experience in the semi- conductor and automation industry
> 10 years experience in technical support whether it's helping a customer setting up his new product at his plant, analyzing a failure on a return product, preventing a future failure by running preventive diagnostics or even contributing into optimizing processes in a fab , always been dedicated to meet customer's product Cycle Time and deliver a suitable, failure free and tailor made product that will last a Lifetime
> Strong team player who believes that shared expertise it's what will make a team successful
> Strong analytical skills and solution driven individual

> I am a curious mind and will always look out there and find ways to improve myself so I started to learn Python for data analysis and will hence learn how to build websites and apps from scratch.

Work Experience

Industrialization Engineer   •  ASML: a worldwide manufacturer of lithography systems for the semi conductor industry

November 2017 - March 2019

Mission of our group : Delivery of Machines to ASML Customers on Time, Target Cost Level and Quality.


Part of my role as a Manufacturing Engineer is to guard the process of building, adjusting and qualifying a NPI (New Product Introduction) type of machine with regards to Cycle Time CT:
- Identify current/former product actual KPI values: Availability, Cycle Time, part failures, errors, downtimes.
- Conduct in a mutli-disciplinary team the FMEA analysis .
- Review design documentations and add -up industrialization requirements.
- Write the impact analysis doc and support the fab with the right tools, building instructions, plant availability, mechanics, product design, knowledge.
- Create blue print in SAP ME for the machine blocks assembling sequence order.
- Write assembling procedures for the factory.
- Provide Knowledge Transfer/Trainings to the factory engineers and operators.
- Create list of required spare parts, tools, sequences for the dedicated product implementation into SAP system.
- Define Safety Stocks for parts.
- Prepare Opera database for retrieving performance data.


Part of my role is to support the factory @proto and pilot phase to ensure the quality of the production process. Also stimulate process improvements and lead risk assessment during the roll-out of a new system.

Support Engineer   •  Faulhaber Drive Systems: a family company headquartered near Stuttgart, Germany. Developing electromechanical miniaturized motion systems.

December 2015 - October 2017


Sales Consulting role where I advise the customer on choosing the best driving system to suit his/her application in the health and beauty sector, bioengineering, automation, robotics and sensors.


Lead on defect management:
- Responsible for the analysis of customer's defective driving systems using the 8D methodology to approach and solve the issue:
- Make up a containment action, then work towards finding the root cause, next perform PCAs i.e rework of defective units, deliver RMA's...
- Support the D&E and Quality team in implementing an action plan but also prevent the re-occurrence of the issue by changing the process parameters, documentation / specification or through tools like control plans or FMEA.


Technical support for the driver/controller platform:
- Give support for the 4 quadrant operating PWM servo controller and 2 quadrant operating speed controller :
Help the customer to set up the servo-motor/controller to match his/her application (commissioning),
troubleshooting mostly involves Ethercat, CAN and serial compatible system bus problems.

Inside Sales Engineer   •   Premier Tech Chronos: a worldwide manufacturer of flexible packing solutions for the industrial automation industry

June 2014 - October 2015

Part of my job consists in writing the quotation / design documentation where all the specifications of the machine including drawing and technical aspects are described.
Part of my job is giving technical support for the installed based machines in the customer production process:
The technical support occurs on line when it involves software issues i.e. inadequate use or misuse of the HMI control panel by the user, an I/O disturbance or a control signal issue through one of the controllers for example.
The technical support is on site when it involves specific hardware issues i.e. broken/defect parts .

Support Engineer   •   Astrata Europe (formerly Qualcomm Business Solutions Europe

January 2007 - May 2014


Technical Support (French, English, Dutch) for truck tracking systems:
Truck tracking systems transmit data to the fleet management software which collects necessary information about the vehicles condition and location: information such as fuel level, cargo temperature, driving style can be tracked but also driver's breaks.


Common issues I had to deal with are back-office software related i.e. router/internet configuration, carrier network unavailability, roaming issues, MSSQL server configuration, host server hiccups. But also hardware related: truck network configuration, power issues in the truck, signal losses, improperly mounted systems.

Education

2000 - 2005

Technical University of Orleans (France)

Applied physics

Skills

Product


  • High -end product (lithography machines, filling machines, miniaturized motions /driving systems, tracking systems, sensors)


  • Software platforms (SAP,  Defect tracking tools like JIRA)
  • Python programming
  • TCP IP network protocol

Language


  • French (native)
  • English (fluent)
  • Dutch (fluent)
  • Chinese (beginner)