Operation Manager

VNPT PROPERTY AND MANAGEMENT JOINT STOCK COMPANY

June 2023 -November 2023
Ho Chi Minh City, Vietnam

_Receiving handling over of Diamond Island Condominium from Savills.
_Set up SOPs / QC and supervise all the services provided at site (Security, Cleaning, Gardener, etc).
_Employees trainning & development.
_Assisting BOC of Diamond Island condominium in public affair with authority departments ( including legal issues).
_Customers relation obligations.

Property Manager

CBRE

February 2022 - March 2023
Ho Tram & Ho Chi Minh City, Vietnam

_Property manager at Nova World Ho Tram and The Venica Khang Dien.
_ Coordinating operation of three teams: cleaning service, gardeners & security.
_Supervising vendors to maintain high standard quality at site.
_ Collecting management fee and conducting monthly utility payment.
_ Budget planning & control cost for site operation.
_ Talent acquisition/ Employee trainning & development.
_ Customer relation services (celebration & claims).
_ Nova World Ho Tram project was supervised during final constructrion & handling over phase.
_ Khang dien project was managed during post- warranty period (including partial handling over infrastructure to Government).
_ Authority affair duties.

Property Manager

CV My House property

January 2020 - December 2021
Ho Chi Minh city, Vietnam

_ Property manager at Xi Riverview Palace- Thảo Điền.
_ Managing internal work of three teams: technical, customer-service & security.
_Supervising vendors & related projects to improved and enhance living quality at Xi.
_Consulting Building Owner Committee members on upgrading project and complying with new regulations.
_ Budget planning for all operations.
_ Employee trainning & development.
_ Public affair activities (residental & governmental).

Integrated Facility management at JP Morgan & Chase Bank Vietnam sites.

JLL

January 2018 - December 2019
Ho Chi Minh city & Ha noi City, Vietnam

_Managing Property for both Branches in Ha noi & Ho chi minh city.
_ Planning & supervising all services provided for both sites in Ho chi minh & Ha noi.
_ Managing storage and server in both Branch of the bank.
_ Directly contract to all suppliers and vendors to perform upgrade and fix that request by State Bank of Vietnam requirements.
_ Mails & Printer administration.
_ Document assurance (including purchasing order, service agreement, vendor contract), conducting legal papers editing.
_ Security check, schedule all meeting for Senior directors at site (CSO, CFO, other managers).
_ Supervise administration tasks by subordinates and vendors (including cleaning, lunch, employee welfare).
_ Processing all payment related to in house service (including transportation & legal documents).
_Hold schedule for all meeting at site (CEO, CFO and other executive positions)
_Greeting and Planning trip for visitors (meals, hotel, taxi, fly).
_ Assisting HR works with background check, pre-interview candidates from applications.