precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance

David Ardiansyah HP:Email: [email protected] LinkedIn: https://www.linkedin.com/in/david-ardiansyah/ Alamat : Jl. Merpati 1 Blok D3 No.7 Pdk.sejahtera, Kutabumi, Tangerang I am a Quality Assurance Engineer with more than 5 years of experience in performing blackbox tests in almost all phases of the software development life cycle (SDLC) and Agile methodologist, I use Postman for API testing, Jmeter for Performance Testing and Katalon/Robot Framework for WEB/Frontend testing, as well as helping in resolving BUG or requirement differences

aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Kinh nghiệm làm việc Retail Manager • Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế thángPresent | Taipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Học vấn Van Hien University Banking and Financial Support Services • AprJan 2020 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Kỹ năng word powerpoint excel Photoshop Ngoại ngữ Vietnamese — Bản địa / Song ngữ

— Personal Statement This is Betty LAM from Hong Kong, who has been living and working in Taiwan for over 6 years. As a graduate from a university (Bachelor's) in the Netherlands and (Master's) in the UK, I am fully ‘multicultural’ and getting more considerate among different people. I think it’s very important to handle interpersonal relationships both internally and externally. Besides this, fast learning and adaptability are also trained while handling everything in life myself. And my presentation skills are also mastered, clearly stating my ideas and marketing myself and my team

users regarding the use of existing licenses in the Jtoonarea. Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Installed and set up applications for clients, including anti-virus software and the Microsoft office. Provided clear and concise step-by-step technical support to guide clients. Helped customers set up new systems, applications and software. Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues. Used remote access to navigate and link to customer computers. Managed daily server backups on computers to avoid data loss

and migration of domain to Windows 2012 R2 in virtual environment (Hyper-V). Implementation of Exchange server, SQL. Implementation of backup based on Acronis products. Service Desk Coordinator • Digital Virgo S.A. (formerly Avantis S.A.) NovemberMarch 2013 Provide 1st and 2nd line support services for server farm administration at several physical locations. All infrastructure virtualized (except PBX servers), clustered. Servers mainly Linux (Centos and RedHat). Systems Administrator • Intaris MayJuly 2012 Standalone Administrator in an IT Outsourcing company. Planning, implementation and ongoing support of the company's clients.

is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge. Information Technology Consultant • Systems Intelligence