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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Présent
UI/UX Designer / Product Designer
Dans 1 mois
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Dans 1 mois
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Présent
Product Manager/ Program Manager
Dans 1 mois
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Présent
資深軟體工程師
Dans 1 mois
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Présent
數據分析、行銷研究、營運管理
Dans 1 mois
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
國立台北藝術大學
藝術跨域研究所
Avatar of the user.
Avatar of the user.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Présent
Customer experience director, growth director, operation, strategy management Consulting
Dans 1 mois
Word
PowerPoint
Excel
Employé
Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
4 à 6 ans
國立政治大學(National Chengchi University)
Marketing
Avatar of the user.
Avatar of the user.
Technical Integration Manager @Evolution
2022 ~ Présent
Product Manager
Dans 1 mois
專案管理
C#
ASP.NET
Employé
Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
6 à 10 ans
國立台北科技大學 NTUT
資訊工程
Avatar of 程厚勳.
Avatar of 程厚勳.
Quality Manager @鴻準精密工業股份有限公司
2023 ~ Présent
Quality Manager /Supplier Quality
Dans 1 mois
issue resolution, and everyday departmental management. - Enhance the quality assurance system, ensuring its smooth operation and effectiveness. Improve the department's quality assurance awareness and quality management skills. Key Achievements: - Helped establish a branch factory in Vietnam and guided the company to obtain ISO9001/14001/45001 certifications. - Successfully introduced 5 new products to the Vietnam factory, achieving customer satisfaction and obtaining mass production shipment approval. - Used Lean Production methods to streamline production processes and optimize capacity, increasing production by 50% without adding any new tools or labor. - Used p...
Excel
Word
PowerPoint
Employé
Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
10 à 15 ans
成功大學
化學工程
Avatar of Wu Tommy.
Avatar of Wu Tommy.
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
2023 ~ Présent
PM、活動企劃相關、行銷企劃相關
Dans 1 mois
act as a bridge between business/RD and customers, and assist customers in dealing with technical problems in a language that customers understand, so as to ensure that customers can use the company's products normally. 2. Carry out routine after-sales service (such as: visiting foreign customers, understanding product status and handling customer complaints) 3. Handle and improve the abnormal situation encountered by customers, thereby improving customer satisfaction 4. Assist the business to deal with the technical problems of product-related applications proposed by customers, and provide customer technical support services 5. Assist
Word
ERP
Excel
Employé
Ouvert à de nouvelles opportunités
Temps partiel / Intéressé par le travail à distance
6 à 10 ans
Tatung University
電機工程研究所光電組
Avatar of Fu Wei Hsu.
Avatar of Fu Wei Hsu.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Présent
Strategic Account Manager
Dans 1 mois
on E-commerce, FMCG and healthcare field. [email protected]|Objective Responsibilities and Achievements Paid Search specialist from an agency background s uccessfully drove revenue growth for KA clients by formulating both online and offline marketing strategies, ensuring KPI achievement. Proactively managed client services, maintained strong customer relationships, and collaborated closely with clients to discuss market trends and product positioning. Future Trends Driven by growing policies awareness increasing, we focus on enhancing private domain traffic management. Given LINE's dominant role as a key platform for private domain traffic in Taiwan, enhancing user engagement
Microsoft Office
Communication
Photoshop
Employé
Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
10 à 15 ans
淡江大學 Tamkang University
國際觀光管理學系

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Plus d'1 an
Brand Manager @ Rudmana Trade LLC
Rudmana Trade LLC
2021 ~ Présent
Taiwan
Professional Background
Statut Actuel
Employé
Progrès de la Recherche d'Emploi
Professions
Sales
Fields of Employment
Publicité
Expérience Professionnelle
1 à 2 ans expérience professionnelle (4 à 6 ans relevant)
Management
I've had experience in managing 5-10 people
Compétences
Word
Excel
PowerPoint
Photoshop
Photo Editing
Video Editing
Google Drive
Writing Skills
Access
accounting
Copywriting and Editing
investor
Langues
Chinese
Intermédiaire
Russian
Professionnel
English
Courant
Mongolian
Natif ou Bilingue
Job search preferences
Position Désirée
Business Development, Product Manager, Project Management, Business Operations, Process Design
Type d'emploi
Temps plein
Lieu Désiré
Taiwan
Travail à distance
Uniquement Travail à distance
Freelance
Éducation
École
National Taipei University of Technology
Spécialisation
International Master of Business Administration (IMBA)
Imprimer

Namuuna Tsogt (左夢娜)

Freshly graduated National Taipei University of Technology major with Business Administration.

Profile 04 00@2x

Experience 

July 2021 ~ Now

Sales Manager

SendMN Co., (Mongolia)



Full Time job in Mongolia
Manage nearly 10 people team.
SendMN is social APP, desire to provide our clients with the fastest, cheapest and easiest solution to transfer hard-earned money directly to ones through advanced technology solutions.

Jun 2020 ~ Feb 2021

Manager

Windmill Co., (Taiwan, Taitung)


Full Time job in Taitung, Taiwan.
Manage nearly 6 people team.
Consult and provide point of contact of Corporate Offices and their housing needs. Supervisor over kitchen, house-keeping, FoH staff, while competing audit over 6 rooms. Responsible for opening & closing of rooms F&B accounts, and catering invoices.

Jun 2019 ~ Sep 2019

Marketing (Intern)

Morit Guren Co., Ltd. (Mongolia)


Intern in Mongolia. 

Managing all marketing for the company and activities within the marketing department. Developing the marketing strategy for the company in line with company objectives.

Jun 2018 ~ Sep 2018

Marketing Assistant (Intern)

Good Profit Co., Ltd. (Mongolia)


Intern in Mongolia. 

Enhance the brand awareness, media relation maintenance, and sample loan.

Assist all marketing events

Running and planning the promotions with department stores. 

Nov 2014 ~ Feb 2015 

Service 

MUME, Restaurant (Taiwan, Taipei)


Part Time job in Taipei, Taiwan.
Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Volunteering 

Jun 2019 ~ Now 

Vice President 

Mongolian Student and Youth Association in Taiwan




Plan and coordinate the annual marketing event, campaigns and budget allocated. 


Jan 2019 ~ Jun 2019 

Insider, Mentor

TomYo Edtech Platform (Mongolia)



Provided positive feedback and assurance to boost student's self-con. 
Cooperated in peer mentoring of study abroad contents. 


Accomplishments and Honours 

2020 ~ Student of the Year Award Certification 


2018 ~ Best Pool Player of the Year Award Certification





Education 

國立臺北科技大學 National Taipei University of Technology

International Master in Business Administration (IMBA)| GPA : 4.0


Sep 2019 ~ Jun 2021

國立臺北科技大學 National Taipei University of Technology

Bachelor in Business Management (BBM) | GPA : 3.6

Sep 2015 ~ Aug 2019

國立臺灣大學 National Taiwan University Chinese Language Center | HSK B1 

Aug 2013 ~ Dec 2014

Cредняя Oбщеобразовательная Школа при Посольстве Pоссии в Mонголии

Russian Embassy High School Diploma | Grade: B

Sep 2002 ~ Jun 2013


Skills 

Hard Skills 

  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Excels in developing and managing financial reports.
  • Photography and Video Editing  


Soft Skills

  • Collaboration
  • Organization 
  • Communication
  • Critical Thinking 
  • Decision-making
  • TeamWork



Language

  • English: Speaking(4), Reading(5) and Writing(4) 
  • Chinese: Speaking(4), Reading(4) and Writing(4) 
  • Russian: Speaking(4), Reading(5) and Writing(5)


Interest 

Traveling, Running, Exercising, Meditating and Cooking,

Resume
Profile

Namuuna Tsogt (左夢娜)

Freshly graduated National Taipei University of Technology major with Business Administration.

Profile 04 00@2x

Experience 

July 2021 ~ Now

Sales Manager

SendMN Co., (Mongolia)



Full Time job in Mongolia
Manage nearly 10 people team.
SendMN is social APP, desire to provide our clients with the fastest, cheapest and easiest solution to transfer hard-earned money directly to ones through advanced technology solutions.

Jun 2020 ~ Feb 2021

Manager

Windmill Co., (Taiwan, Taitung)


Full Time job in Taitung, Taiwan.
Manage nearly 6 people team.
Consult and provide point of contact of Corporate Offices and their housing needs. Supervisor over kitchen, house-keeping, FoH staff, while competing audit over 6 rooms. Responsible for opening & closing of rooms F&B accounts, and catering invoices.

Jun 2019 ~ Sep 2019

Marketing (Intern)

Morit Guren Co., Ltd. (Mongolia)


Intern in Mongolia. 

Managing all marketing for the company and activities within the marketing department. Developing the marketing strategy for the company in line with company objectives.

Jun 2018 ~ Sep 2018

Marketing Assistant (Intern)

Good Profit Co., Ltd. (Mongolia)


Intern in Mongolia. 

Enhance the brand awareness, media relation maintenance, and sample loan.

Assist all marketing events

Running and planning the promotions with department stores. 

Nov 2014 ~ Feb 2015 

Service 

MUME, Restaurant (Taiwan, Taipei)


Part Time job in Taipei, Taiwan.
Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Volunteering 

Jun 2019 ~ Now 

Vice President 

Mongolian Student and Youth Association in Taiwan




Plan and coordinate the annual marketing event, campaigns and budget allocated. 


Jan 2019 ~ Jun 2019 

Insider, Mentor

TomYo Edtech Platform (Mongolia)



Provided positive feedback and assurance to boost student's self-con. 
Cooperated in peer mentoring of study abroad contents. 


Accomplishments and Honours 

2020 ~ Student of the Year Award Certification 


2018 ~ Best Pool Player of the Year Award Certification





Education 

國立臺北科技大學 National Taipei University of Technology

International Master in Business Administration (IMBA)| GPA : 4.0


Sep 2019 ~ Jun 2021

國立臺北科技大學 National Taipei University of Technology

Bachelor in Business Management (BBM) | GPA : 3.6

Sep 2015 ~ Aug 2019

國立臺灣大學 National Taiwan University Chinese Language Center | HSK B1 

Aug 2013 ~ Dec 2014

Cредняя Oбщеобразовательная Школа при Посольстве Pоссии в Mонголии

Russian Embassy High School Diploma | Grade: B

Sep 2002 ~ Jun 2013


Skills 

Hard Skills 

  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Excels in developing and managing financial reports.
  • Photography and Video Editing  


Soft Skills

  • Collaboration
  • Organization 
  • Communication
  • Critical Thinking 
  • Decision-making
  • TeamWork



Language

  • English: Speaking(4), Reading(5) and Writing(4) 
  • Chinese: Speaking(4), Reading(4) and Writing(4) 
  • Russian: Speaking(4), Reading(5) and Writing(5)


Interest 

Traveling, Running, Exercising, Meditating and Cooking,