CakeResume 找人才
进阶搜寻
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
曾任
Customer Service @HIGOGAME PTE LTD2023 ~ 2023
・
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員，總機接待人員，秘書，國外業務
兩個月內
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Prima Indonesia
・
HUMAN RESOURCES MANAGEMENT曾任
Customer Service Representative @GraPARI Telkomsel2021 ~ 2023
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Administration Staff and Customer Service
半年內
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Putra Indonesia (UNPI)
・
Manajemen曾任
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
一個月內
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
University of Phoenix
・
Business Administration and Management
曾任
Assistant Accounting Finance Manager @Vacation Homes 3652019 ~ 现在
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Administration Staff and Customer Service
一個月內
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Carlos Hilado Memorial State University
・
Education
Quality Team Leader @CreditEnable2023 ~ 现在
・
Assistant Manager Training and Quality
兩個月內
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
就职中
・
正在积极求职中
全职 / 暂不考虑远端工作
6 到 10 年
MUMBAI UNIVERSITY
・
Commerce
曾任
Information Desk Receptionist @West Jefferson Medical Center2014 ~ 2017
・
Customer Service Representative
一個月內
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
待业中
・
正在积极求职中
全职 / 我只想远端工作
6 到 10 年
Jospeh S. Clark Preparatory
・
*sales @PT Mitsubishi Motors Kramayudha Indonesia2021 ~ 现在
・
Administrator, Virtual Assistant, Customer Service
一個月內
就职中
・
正在积极求职中
兼职 / 对远端工作有兴趣
10 到 15 年
Institut Teknologi Sepuluh Nopember
・
sistem informasi
曾任
Tim Antar @Byebeli2023 ~ 现在
・
Public Relation, Marketing, Admin, Kasir, Customer Service
一個月內
has given me the ability to learn and improve in the world of work, such as mass communication, teamwork, time management, leadership, problem solving, decision making, contributing to long term plans. Work Experience Delivery Team • Byebeli MeiPresent | Jakarta | Part Time Picking up and delivering the unit rented by the customer Contacting the customer regarding the rented unit. Beautician • Unicare Aesthetic Clinic JuniPresent | Jakarta | Full Time Recommend beauty products to consumers and analyse their needs Educate consumers about the risks associated with medical procedures and how to manage them Provide the best service to consumers Communicate with patients about
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Mercu Buana
・
Broadcasting
專案經理 @公司保密2022 ~ 现在
・
行銷企劃主管、創意總監、策展人、專案經理
一個月內
Seisyuku Mi 行銷經理人與業務轉型教練 New Taipei City, Taiwan 您好，我是一位行銷及商業開發領域主管/顧問，擁有豐富的職涯經驗。 曾主導線上遊戲、快銷FMCG和3C家電領域的行銷策略，並以講者和作家身份在電視和雜誌討論時下趨勢。 職涯歷程涵蓋B2B2C和B2C品牌
就职中
・
正在积极求职中
全职 / 对远端工作有兴趣
15 年以上
淡江大學 Tamkang University
・
資訊管理
曾任
Overseas Sales @Lines & Tendency Corporation (Food material trading company)2020 ~ 2023
・
Product Manager/Project Manager/Pre-Sales/Sales/Procurement
一個月內
Projects owner of two well-known brands from FMCG field and tobacco industry in third party auditing. Merchandising project execution in Personal Care Stores channel, monitoring 13+ clients on weekly basis. Data collection from the market field and analysis the sales performance on monthly basis reporting the customer. Established customer loyalty program to build greater customer service experience. 6. Client complaint. 7. Field marketers project training. Achievements: Monitoring 16 projects at once in 3 difference selling channels on weekly basis. (PCS, GT, Hyper) Leading team of 9 auditors island-wide
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
National Taiwan University of Science and Technology
・
MBA最轻量、快速的招募方案，数百家企业的选择
搜寻简历，主动联系求职者，提升招募效率。
- 浏览所有搜寻结果
- 每日可无限次数开启陌生对话
- 搜尋僅開放付費企業檢視的简历
- 检视使用者信箱 & 电话
搜寻技巧
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
职场能力评价定义
专业技能
该领域中具备哪些专业能力（例如熟悉 SEO 操作，且会使用相关工具）。
问题解决能力
能洞察、分析问题，并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对，并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法，且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序，有效运用时间，准时完成工作内容。
团队合作能力
具有向心力与团队责任感，愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展，有效引领团队采取行动，达成共同目标。
专业背景
目前状态
待业中
求职阶段
专业
数据分析师, QA、测试工程师, 产品经理
产业
人工智能 / 机器学习, 策略
工作年资
小於 1 年
管理经历
无
技能
语言能力
Vietnamese
・
进阶
English
・
中阶
求职偏好
希望获得的职位
BUSINESS ANALYST
预期工作模式
全职
期望的工作地点
Ho Chi Minh, Vietnam
远端工作意愿
暂不考虑远端工作
接案服务
学历
学校
Ton Duc Thang University
主修科系
Computer Science
NGUYEN QUANG KHAI
IT Business Analyst
Ho Chi Minh City, Vietnam
With Business Analyst position, I will always have the opportunity to develop skills in handling stakeholders requests, possessing an analytical. With my passion, my diligence and youth, I will use my accumulated practical experience improve the product's shortcomings, increase work efficiency, and bridge the gap between business stakeholders and products to ensure successful delivery of software solutions.
In addition, my immediate goal will be to advance to the senior level in the next 3-4 years then grow to Lead position within 5 years and become Project Manager from the 7th years.
WORK EXPERIENCE
Sales/Customer Care Staff • Boost Juice _______________________________________ Apr 2021 - May 2022
Main responsibilities:
- Communication and collaboration with others to ensure and improve quality product reach customers
- During my time working here, my branch was always the highest revenue (on average 4-5 times more per day than other branches), and achieved the year-end KPI target.
- My branch almost maintained a monthly profit KPI of 300 - 330 million (KPI achievement rate was about 83,3%)
Achievements and skills gained:
- Ability to collect, process customer requests and maintain a keen attention to detail
- Enhance problem-solving, ability to articulate and convey ideas
- Experience in teamwork, negotiating, consulting and persuading customers
- Enhance experience working under high pressure, multi-task
Data Science Intern • NewAI Vietnam ___________________________________________ May 2023 - Sep 2023
Main responsibilities:
- Analyzing, gathering, synthesizing, normalizing big datasets according to functional requirements
- Building method image data classification with deep learning AI models (VGG-16, Inception, ResNet,..)
- Adapting data classification steps depending on needs and purposes.
Achievements and skills gained:
Report issues, support building functional features
Abilities to classify dataset, analyze data using Python and synthesize, research documents
Enhance experience participating in product development meeting, experience teamwork and self-research
PROJECTS
Data mining - Stock website
https://github.com/Deagoo/Data-Mining
Main responsibilities:
- Searching, collecting and crawling big data which is time-series data by using Python (Jupyter Notebook)
- Converting data into .csv file and making it clean after diagnosis and research time-series data
- Understanding the process of analyst data, normalize data, plot volatility graphs using Mathplotlib
- Using data and processing Python models to represent information into reports
Analysis of football tournament management
https://github.com/Deagoo/System-Analyst
Main responsibilities:
- Analyzing the necessary functions for the football tournament management system and actors
- Analyzing UseCase for functions, drawing Sequence diagrams of CRUD functions for the website
- Building Activity diagrams of CRUD functions.
- Testing/reviewing functionalities
- Present and report functional processes using models, diagrams and charts
EDUCATION
Ton Duc Thang University
Bachelor of Computer Science
Good classification - Grade: 7.36/10.0
2019 - 2023
SKILLS
CERTIFICATE
- Data Analysis Process (Crawling, Preprocessing, Analyzing) – Python Programming (Pandas, Numpy, Matplotlib, etc.) – MS Bower BI – SQL and basic MongoDB
- Business Analysis – BPMN – Documentations (UseCase, User story, MS Office) – Design (WireFrame, Mockup, UML, Figma)
- Others: UI/UX (HTML), FireBase, basic JavaScript, Java
- Effective teamwork, presentation, willing to learn, ability work under pressure
- Able to read and understand English documents, communicate fluently in English
- Business Analysis Foundations
https://lnkd.in/gSnibzpV
- Requirements Elicitation and Analysis
https://lnkd.in/gJtsPinr
- Preliminary English Test (CEFR Level B1)
NGUYEN QUANG KHAI
IT Business Analyst
Ho Chi Minh City, Vietnam
With Business Analyst position, I will always have the opportunity to develop skills in handling stakeholders requests, possessing an analytical. With my passion, my diligence and youth, I will use my accumulated practical experience improve the product's shortcomings, increase work efficiency, and bridge the gap between business stakeholders and products to ensure successful delivery of software solutions.
In addition, my immediate goal will be to advance to the senior level in the next 3-4 years then grow to Lead position within 5 years and become Project Manager from the 7th years.
WORK EXPERIENCE
Sales/Customer Care Staff • Boost Juice _______________________________________ Apr 2021 - May 2022
Main responsibilities:
- Communication and collaboration with others to ensure and improve quality product reach customers
- During my time working here, my branch was always the highest revenue (on average 4-5 times more per day than other branches), and achieved the year-end KPI target.
- My branch almost maintained a monthly profit KPI of 300 - 330 million (KPI achievement rate was about 83,3%)
Achievements and skills gained:
- Ability to collect, process customer requests and maintain a keen attention to detail
- Enhance problem-solving, ability to articulate and convey ideas
- Experience in teamwork, negotiating, consulting and persuading customers
- Enhance experience working under high pressure, multi-task
Data Science Intern • NewAI Vietnam ___________________________________________ May 2023 - Sep 2023
Main responsibilities:
- Analyzing, gathering, synthesizing, normalizing big datasets according to functional requirements
- Building method image data classification with deep learning AI models (VGG-16, Inception, ResNet,..)
- Adapting data classification steps depending on needs and purposes.
Achievements and skills gained:
Report issues, support building functional features
Abilities to classify dataset, analyze data using Python and synthesize, research documents
Enhance experience participating in product development meeting, experience teamwork and self-research
PROJECTS
Data mining - Stock website
https://github.com/Deagoo/Data-Mining
Main responsibilities:
- Searching, collecting and crawling big data which is time-series data by using Python (Jupyter Notebook)
- Converting data into .csv file and making it clean after diagnosis and research time-series data
- Understanding the process of analyst data, normalize data, plot volatility graphs using Mathplotlib
- Using data and processing Python models to represent information into reports
Analysis of football tournament management
https://github.com/Deagoo/System-Analyst
Main responsibilities:
- Analyzing the necessary functions for the football tournament management system and actors
- Analyzing UseCase for functions, drawing Sequence diagrams of CRUD functions for the website
- Building Activity diagrams of CRUD functions.
- Testing/reviewing functionalities
- Present and report functional processes using models, diagrams and charts
EDUCATION
Ton Duc Thang University
Bachelor of Computer Science
Good classification - Grade: 7.36/10.0
2019 - 2023
SKILLS
CERTIFICATE
- Data Analysis Process (Crawling, Preprocessing, Analyzing) – Python Programming (Pandas, Numpy, Matplotlib, etc.) – MS Bower BI – SQL and basic MongoDB
- Business Analysis – BPMN – Documentations (UseCase, User story, MS Office) – Design (WireFrame, Mockup, UML, Figma)
- Others: UI/UX (HTML), FireBase, basic JavaScript, Java
- Effective teamwork, presentation, willing to learn, ability work under pressure
- Able to read and understand English documents, communicate fluently in English
- Business Analysis Foundations
https://lnkd.in/gSnibzpV
- Requirements Elicitation and Analysis
https://lnkd.in/gJtsPinr
- Preliminary English Test (CEFR Level B1)