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CakeResume Talent Search

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Taiwan
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National Taiwan University
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  • Exclude read results
  • Show all experiences
Avatar of Autumn Yen.
Avatar of Autumn Yen.
Autumn Yen
Senior software test engineer @資拓宏宇國際股份有限公司(International Integrated Systems, Inc.)
・
2022 ~ Present
Software Test Engineer, Software QA Engineer
Within one month
Engineer and Operations Manager • Vector Data-Recovery. LTD. 三月三月Lead members to completed hundreds of storage data-recovery projects. 2. Complete website development and Google ADS, keeping the revenue increasing. 3. Listen to the request from our customer and maintain the service quality. Field Application Engineer • Jager information co. LTD. 十二月七月Provided the technical support to customers. 2. Reproduce many issues from customer requests and RMA back. 3. Contact WD/Seagate FAE to solve any kind of issues for
LTE
PTCRB
GCF
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chung Hua University (CHU)
・
Transportation and Logistics Management
Avatar of the user.
Avatar of the user.
Available for paid companies
Service Manager @Geekplus International Co. Ltd
・
2020 ~ Present
COO or Head of Operations or Head of Sales/Business Development
Within one month
Microsoft Office
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Avatar of Steven.
Avatar of Steven.
Steven
Project Manager @明基電通
・
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge. Taoyuan City, Taiwan 工作經歷 Project Manager • 明基電通 六月Present Global Service Quality Project Management. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments. Government Project Service Cost Calculation. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination. Project Problem Solving and Tracking. Project Progress Planning and Management. Expense Audit and Review of Missing Components for Improvement. Financial Report Compilation and Analysis. Service Performance Indicator Statistics and Analysis
Word
PowerPoint
Excel
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
・
製造工程與經營管理系
Avatar of Sandhya Rastogi- Srivastava.
Avatar of Sandhya Rastogi- Srivastava.
Sandhya Rastogi- Srivastava
Sr. Quality Analyst @Satyam BPO
・
2008 ~ 2009
Product/Project Manager
Within two months
achieve project goals and deliver high-quality results. Key responsibilities included: Led a team of 25 agents, providing guidance and support to ensure successful project execution. Trained new joiners, ensuring they were equipped with the necessary skills and knowledge. Driven a culture of personal allyship Managed Enterprise account for SME customers (UK). Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work. Received appreciation from stakeholders for excellent work and dedication. Quality Analyst • Cegedim Software India Pvt Ltd SeptemberJune 2011 As a Service Quality Analyst at Ceg...
Word
PowerPoint
Excel
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
・
Information Technology
Avatar of MD JOBAER AHMED.
Avatar of MD JOBAER AHMED.
MD JOBAER AHMED
Delivery Representative @Hungerstaion Company Limited
・
2020 ~ Present
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
Within two months
specified schedule and identify the most efficient routes to avoid delays. Purchasing Staff • China Petroleum Pipeline Engineering Co., Ltd.（CPP) JanuaryDecember 2019 Purchasing staff are to seek to obtain and purchase all goods and services at the lowest possible total end cost, considering the guidelines of prices, service, quality, delivery and reliability. Driver of HVAC Technician Team • Abdel Hadi Abdullah AlQahtani & Sons Group of Companies (AHQ) JanuaryDecember 2018 Led a 4-member team of HVAC. Ensure that find the location of the applicant's house. Delivers directions, instruments and instructions. Perform other job
Microsoft Word
Microsoft Excel
AutoCad 2D
Employed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Uttara Twon College
・
Science
Avatar of the user.
Avatar of the user.
Available for paid companies
Operations Supervisor @Bukalapak
・
2022 ~ 2024
Sales Supervisor
Within three months
Word
Excel
powerpoint
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Nusa Mandiri
・
Sistem Informasi
30+
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Eliot Chen
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
・
2022 ~ 2023
Software Project / Product Management
Within one month
welcome emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce
Avatar of the user.
Avatar of the user.
Available for paid companies
安全組組長 @INTECHWORLD INC.(菲律賓總公司）（電腦系統整合服務業）
・
2022 ~ Present
滲透測試、資訊安全
Within one month
python
Linux
AWS
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
資策會
・
雲端網路系統工程師
Avatar of Hung Li.
Avatar of Hung Li.
Hung Li
Business Analyst @Vaco
・
2023 ~ Present
Data Analyst, Business Intelligence, Languages
Within one month
periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%. Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor. Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations. JuneMarch 2023 Market Research Consultant (Japanese) • Vaco Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality Consistently achieved outstanding customer satisfaction (CSAT 90%...
Google Spreadsheets
Google Data Studio
Google Surveys
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
・
English, Second Language Acquisition, Linguistics
Avatar of Anwar Solehudin.
Avatar of Anwar Solehudin.
Anwar Solehudin
Customer Service Supervisor - Hijra Bank @Hijra
・
2021 ~ Present
Customer Service Manager
Within one month
history of working in Banking Industry | Fintech | Start Up | Telecommunications Industry | Online Travel Agents Industry | Contact Center (Quality Assurance, Learning and Development, Operations). https://www.linkedin.com/in/anwar-solehudinContactWORK EXPERIENCE Customer Service Supervisor • Hijra Bank NovemberPresent - Monitor performance and traffic of customer service inquiries from various channel (Call Center, In-app live chat, Social Media, and Escalations) - Monitor agent performance, give coaching and feedback for improvement - Coordinate with BPO or CS Outsourcing regarding agent capacity needs and floor issue - Conduct discussion and calibration with CRM and Service Quality Assurance for the sake
Communication
Customer Service Management
Customer Service Operations
Employed
Full-time / Interested in working remotely
4-6 years
Indonesia Banking School
・
Business Administration and Management

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within three months
Avatar of Nurudin.
Nurudin
Supervisor at Recommerce
Logo of Bukalapak.
Bukalapak
・
2022 ~ 2024
East Jakarta, East Jakarta City, Jakarta, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Sales Team Lead
Fields of Employment
Work experience
6-10 years
Management
I've had experience in managing 5-10 people
Skills
Word
Excel
powerpoint
Communication
Negotiation skills
Leadership
Marketing Plan
Google Drive
Photoshop
Google Sheets
Google Docs
Languages
Indonesian
・
Professional
English
・
Intermediate
Job search preferences
Positions
Sales Supervisor
Job types
Full-time
Locations
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Universitas Nusa Mandiri
Major
Sistem Informasi
Print

Nurudin

East Jakarta, East Jakarta City, Jakarta, Indonesia | [email protected] | 085782525431  https://www.linkedin.com/in/nurudin-4334a4251/

I am a person who is disciplined and has a high desire to develop, problem-solving skills and a high curiosity and absorb input and carry out according to instructions.

Pengalaman Kerja

Operations Supervisor  •  PT. Bukalapak

Januari 2022 - Januari 2024  |  Lebak bulus, Jakarta Selatan

  • Operation supervisor ( Juni 2022 - Desember 2023 )

- Leading a team consisting of Sales, After Sales, and inventory control
- Ensure stable sales and generate new ideas in marketing to increase sales
- Maintain service quality according to SOP standards
- Carrying out data collection administration processes, especially Transaction data, Supplier data
- Responsible for Finance Withdrawal data, Monitoring Withdrawals, and responsible for Withdrawal requests
- Data scraping, which aims to compare market prices and trends
- Organize team work schedules and establish good relationships with vendors 

  • Admin Sales & After Sales (January 2022 - Mei 2022)
    - Ensure consumer questions >100 chats per day are answered from marketplaces (Bukalapak, Shopee, Tokopedia, Akulaku, Instagram and Whatsapp)
    - Answer questions >20 chats per day, receive suggestions and opinions, provide answers to consumer complaints, thereby providing the best service for consumers.
    - Ensure that complaints from consumers are resolved until they are resolved                                                    

Account Officer  •  PT. Tokopedia

Februari 2021 - Desember 2021  |  Jakarta & Bandung

- Carrying out seller incubation
- Choose products from stores that have the potential to go on Flash Sale
- Acquiring new sellers Online to Online or Offline to Online
- Helping new sellers who are having problems with their shop

Staff Finance Accounting  •  PT. Empat Sembilan Nusantara Muda (Dimsum 49)

Maret 2020 - Desember 2020  |  Jatiwaringin, Jakarta Timur

- Entering data manually to the system
- Downloading bank statements
- Matching sales data with bank statements
- Carrying out Petty Cash stock taking
- Doing bookkeeping





Fraud and Promo  •  PT. Tokopedia

Oktober 2019 - Januari 2020  |  Kembangan, Jakarta Barat

- Data analysis of sellers who submit complaints
- Analyze shops that are indicated as fraud or scrap
- Receive ongoing promotional issues and information

Merchant Data Analyst  •  PT. Bukalapak

November 2018 - September 2019  |  Ampera, Jakarta Selatan

- Analyze seller data according to the list of available seller data
- Analyze seller data that indicates fraud
- Analyze stores that are less active and not updated
- Make Online to Online or Offline to Online acquisitions

Administration Staff • Rumah Iga Bakar 

February 2017 - July 2018  |  Kemang Pratama, Kota Bekasi

- Melakukan Pembukuan
- Mengelola penjualan dengan uang masuk
- Melakukan pemesanan bahan baku yang sudah hampir habis
- Melakukan pendataan absensi kariawan
- Melakukan SO ( Stock Opname ) 

Food Advisor • PT.Primafood International ( PT. Charoen Pokphand Indonesia Tbk. 

Maret 2016 - January 2017  |  Kemang Pratama, Kota Bekasi

- Melakukan pelayanan terhadap Customer
- Bertanggungjawab atas stok Pajang dan tok gudang
- Melakukan Penerimaan faktur barang Masuk
- Memastikan Barang masuk sesuai faktur 
- Melakukan pengecekan barang EXP
- Mendata barang EXP untuk di Retur to DC ( Gudang ) 

Administration Staff • Milk Me Cave 

November 2014 - February 2016 | Jatiwaringin, Jakarta Timur

  • Administration Staff ( Juli 2015 - February 2016 )

- Melakukan (SO) Stock Opname bahan baku gudang Pusat
- Melakukan (SO) Stock Opname bahan baku Gudang Cave
- Melakukan (SO) Stock Opname alat alat oprasional Cashier, Kitchen, Waitres, Bartender, dan Inventory Mes 
- Melakukan pengecekan Omset fisik dengan system
- Melakukan pemesanan barang untuk restock gudang
- Membantu SPV dalam perhitungan dan penjadwalan Absen kariawan 





  • Cashier  ( February 2015 - Juni 2015 )

- Menerima Pembayaran dari Customer
- Menerima Pesanan dari Customer
- Memastikan Pesanan sudah sesuai
- Memastikan pesanan sudah sampai ke customer
- Bertanggungjawab atas perhitungan pesanan dengan uang cashier
- Melakukan penyetoran omset harian ke SPV

  • Waitress ( November 2014 - January 2015 )

- Melakukan prosespemesanan Customer ke cashier
- Membawakan Pesana ke customer
- Membawakan Bill pesanan ke customer ( jika di minta )
- Membereskan area Cave jika customer sudah selesai makan  

Pendidikan

Universitas Nusa Mandiri

Sistem Informasi  •  2014 - 2018

Skil

  • Competitor analysis
  • Business research
  • Word
  • Excel
  • powerpoint
  • Communication
  • Negotiation skills
  • Leadership
  • Marketing Plan
  • Google Drive
  • Photoshop
  • Google Sheets
  • Google Docs


















Bahasa

  • Chinese - Native
  • English - Professional
Resume
Profile
Print

Nurudin

East Jakarta, East Jakarta City, Jakarta, Indonesia | [email protected] | 085782525431  https://www.linkedin.com/in/nurudin-4334a4251/

I am a person who is disciplined and has a high desire to develop, problem-solving skills and a high curiosity and absorb input and carry out according to instructions.

Pengalaman Kerja

Operations Supervisor  •  PT. Bukalapak

Januari 2022 - Januari 2024  |  Lebak bulus, Jakarta Selatan

  • Operation supervisor ( Juni 2022 - Desember 2023 )

- Leading a team consisting of Sales, After Sales, and inventory control
- Ensure stable sales and generate new ideas in marketing to increase sales
- Maintain service quality according to SOP standards
- Carrying out data collection administration processes, especially Transaction data, Supplier data
- Responsible for Finance Withdrawal data, Monitoring Withdrawals, and responsible for Withdrawal requests
- Data scraping, which aims to compare market prices and trends
- Organize team work schedules and establish good relationships with vendors 

  • Admin Sales & After Sales (January 2022 - Mei 2022)
    - Ensure consumer questions >100 chats per day are answered from marketplaces (Bukalapak, Shopee, Tokopedia, Akulaku, Instagram and Whatsapp)
    - Answer questions >20 chats per day, receive suggestions and opinions, provide answers to consumer complaints, thereby providing the best service for consumers.
    - Ensure that complaints from consumers are resolved until they are resolved                                                    

Account Officer  •  PT. Tokopedia

Februari 2021 - Desember 2021  |  Jakarta & Bandung

- Carrying out seller incubation
- Choose products from stores that have the potential to go on Flash Sale
- Acquiring new sellers Online to Online or Offline to Online
- Helping new sellers who are having problems with their shop

Staff Finance Accounting  •  PT. Empat Sembilan Nusantara Muda (Dimsum 49)

Maret 2020 - Desember 2020  |  Jatiwaringin, Jakarta Timur

- Entering data manually to the system
- Downloading bank statements
- Matching sales data with bank statements
- Carrying out Petty Cash stock taking
- Doing bookkeeping





Fraud and Promo  •  PT. Tokopedia

Oktober 2019 - Januari 2020  |  Kembangan, Jakarta Barat

- Data analysis of sellers who submit complaints
- Analyze shops that are indicated as fraud or scrap
- Receive ongoing promotional issues and information

Merchant Data Analyst  •  PT. Bukalapak

November 2018 - September 2019  |  Ampera, Jakarta Selatan

- Analyze seller data according to the list of available seller data
- Analyze seller data that indicates fraud
- Analyze stores that are less active and not updated
- Make Online to Online or Offline to Online acquisitions

Administration Staff • Rumah Iga Bakar 

February 2017 - July 2018  |  Kemang Pratama, Kota Bekasi

- Melakukan Pembukuan
- Mengelola penjualan dengan uang masuk
- Melakukan pemesanan bahan baku yang sudah hampir habis
- Melakukan pendataan absensi kariawan
- Melakukan SO ( Stock Opname ) 

Food Advisor • PT.Primafood International ( PT. Charoen Pokphand Indonesia Tbk. 

Maret 2016 - January 2017  |  Kemang Pratama, Kota Bekasi

- Melakukan pelayanan terhadap Customer
- Bertanggungjawab atas stok Pajang dan tok gudang
- Melakukan Penerimaan faktur barang Masuk
- Memastikan Barang masuk sesuai faktur 
- Melakukan pengecekan barang EXP
- Mendata barang EXP untuk di Retur to DC ( Gudang ) 

Administration Staff • Milk Me Cave 

November 2014 - February 2016 | Jatiwaringin, Jakarta Timur

  • Administration Staff ( Juli 2015 - February 2016 )

- Melakukan (SO) Stock Opname bahan baku gudang Pusat
- Melakukan (SO) Stock Opname bahan baku Gudang Cave
- Melakukan (SO) Stock Opname alat alat oprasional Cashier, Kitchen, Waitres, Bartender, dan Inventory Mes 
- Melakukan pengecekan Omset fisik dengan system
- Melakukan pemesanan barang untuk restock gudang
- Membantu SPV dalam perhitungan dan penjadwalan Absen kariawan 





  • Cashier  ( February 2015 - Juni 2015 )

- Menerima Pembayaran dari Customer
- Menerima Pesanan dari Customer
- Memastikan Pesanan sudah sesuai
- Memastikan pesanan sudah sampai ke customer
- Bertanggungjawab atas perhitungan pesanan dengan uang cashier
- Melakukan penyetoran omset harian ke SPV

  • Waitress ( November 2014 - January 2015 )

- Melakukan prosespemesanan Customer ke cashier
- Membawakan Pesana ke customer
- Membawakan Bill pesanan ke customer ( jika di minta )
- Membereskan area Cave jika customer sudah selesai makan  

Pendidikan

Universitas Nusa Mandiri

Sistem Informasi  •  2014 - 2018

Skil

  • Competitor analysis
  • Business research
  • Word
  • Excel
  • powerpoint
  • Communication
  • Negotiation skills
  • Leadership
  • Marketing Plan
  • Google Drive
  • Photoshop
  • Google Sheets
  • Google Docs


















Bahasa

  • Chinese - Native
  • English - Professional