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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Quality Assurance Engineer @PT. Serasi Autoraya2021 ~ Present
・
QA automation engineer / Software development engineer in test
Within two months
David Ardiansyah HP:Email: [email protected] LinkedIn: https://www.linkedin.com/in/david-ardiansyah/ Alamat : Jl. Merpati 1 Blok D3 No.7 Pdk.sejahtera, Kutabumi, Tangerang I am a Quality Assurance Engineer with more than 5 years of experience in performing blackbox tests in almost all phases of the software development life cycle (SDLC) and Agile methodologist, I use Postman for API testing, Jmeter for Performance Testing and Katalon/Robot Framework for WEB/Frontend testing, as well as helping in resolving BUG or requirement differences
Employed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Universitas Buddhi Dharma
・
Computer and Information Sciences and Support ServicesProject Manager and Industry Analyst @PIDA Association2022 ~ 2022
・
PM、活動企劃相關、行銷企劃相關
Within one month
Employed
・
Open to opportunities
Part-time / Interested in working remotely
6-10 years
Tatung University
・
電機工程研究所光電組
Past
Retail Manager @Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế2023 ~ Present
・
tín dụng
Within one month
aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Kinh nghiệm làm việc Retail Manager • Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế thángPresent | Taipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Học vấn Van Hien University Banking and Financial Support Services • AprJan 2020 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Kỹ năng word powerpoint excel Photoshop Ngoại ngữ Vietnamese — Bản địa / Song ngữ
Unemployed
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Van Hien University
・
Banking and Financial Support ServicesCreative Lead / Brand Designer @Playsee2023 ~ Present
・
創意總監
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of the Arts London
・
Business, Management, Marketing, and Related Support Services
Project Manager @Lee, Tsai & Partners2022 ~ Present
・
Executive Assistant to Chief Executive Officer
Within one month
— Personal Statement This is Betty LAM from Hong Kong, who has been living and working in Taiwan for over 6 years. As a graduate from a university (Bachelor's) in the Netherlands and (Master's) in the UK, I am fully ‘multicultural’ and getting more considerate among different people. I think it’s very important to handle interpersonal relationships both internally and externally. Besides this, fast learning and adaptability are also trained while handling everything in life myself. And my presentation skills are also mastered, clearly stating my ideas and marketing myself and my team
Employed
Full-time / Interested in working remotely
6-10 years
University of Maryland
・
Agile Project Management
Past
IT Assistance Manager @Yanmar Diesel Indonesia2022 ~ 2022
・
IT Manager
Within one year
users regarding the use of existing licenses in the Jtoonarea. Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Installed and set up applications for clients, including anti-virus software and the Microsoft office. Provided clear and concise step-by-step technical support to guide clients. Helped customers set up new systems, applications and software. Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues. Used remote access to navigate and link to customer computers. Managed daily server backups on computers to avoid data loss
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bina Nusantara University
・
Information SystemFull-time / Interested in working remotely
6-10 years
Anna University
・
Engineering
Senior Infrastructure Systems Administrator @Leroy Merlin (ADEO Group)2023 ~ Present
・
Senior Infrastructure Engineer
Within two months
and migration of domain to Windows 2012 R2 in virtual environment (Hyper-V). Implementation of Exchange server, SQL. Implementation of backup based on Acronis products. Service Desk Coordinator • Digital Virgo S.A. (formerly Avantis S.A.) NovemberMarch 2013 Provide 1st and 2nd line support services for server farm administration at several physical locations. All infrastructure virtualized (except PBX servers), clustered. Servers mainly Linux (Centos and RedHat). Systems Administrator • Intaris MayJuly 2012 Standalone Administrator in an IT Outsourcing company. Planning, implementation and ongoing support of the company's clients.
Employed
Full-time / Interested in working remotely
More than 15 years
IT Consultant @Supportwave2023 ~ Present
・
IT Engineer MSP
Within one year
is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge. Information Technology Consultant • Systems Intelligence
Employed
Full-time / Remote Only
More than 15 years
Damelin
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Leadership
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Current status
Employed
Job Search Progress
Professions
Project / Product Management, System Architecture
Fields of Employment
Hardware, Software, SaaS / Cloud Services
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
國立中興大學
Major
電機系
Cheng Wei Chih
Currently employed as a Cloud Architect at MetaAge Corporation.
- Familiar with GCP architecture, Linux/CLI/Bash scripting, Terraform and Python.
- Experienced in GCE/GKE deployment and network architecture planning , and provides technical support for large-scale shopping mall and retailer clients.
- Conduct training through online/on-site sessions.
- 0953359288
- [email protected]
Taipei, Taiwan
Google Cloud Platform
- Google Compute Engine
- Google Kubernetes Engine
- Cloud SQL/DMS
- IAM/Service Account/IAP
- Load Balancer/Backend/Health Check/SSL Certificate
- VPC/Routing/Firewall/Cloud VPN/Share VPC/PGA/PSA/PSC/VSC
- Cloud Monitoring/Logging/Alert
- Cloud Armor
- BigQuery
- Billing and CUD
Other Stack
- Linux
- Kubernetes
- Network
- Git
- Prometheus/Grafana
- System Automation(Bash script/Terraform)
- Hystax VM Disaster Recovery
- Python
Soft Skill
- Fluent English speaker, presentation and studying.
- Company Official Website Project Management experience, with 5 team members.
- Project solution architect , presentation, SOW and schedule control.
Education
National Chung Hsing University
Sep. 2014 — July. 2016
- Master's degree, major in Electrical Engineering
Certification
Professional Cloud Architect
May. 2022 - May.2024
Professional Google Workspace Administrator
Apr. 2023 - Apr.2025
Experience
MetaAge Corporation
July. 2022 - Present
MetaAge focuses on introducing the most advanced global software and hardware of information services to meet the requirements of corporate customers.
Cloud Architect
Jul. 2022 — Present
- 2022/08 Chemical Factory
- SAP systems builds with DEV/QAS/PRD environment.
- Linux LVM/NFS, and bash script for auto bootup/shutdown.
- SAP Backint Agent configuration for data/log/catalog backup to Cloud Storage.
- CUD for cost optimization.
- 2022/09 Cement Factory
- 136*VMware VMs DR solution on GCP with Hystax.
- Routing weight for solving the same subnet IP range between On-prem and GCP(DR site) problems.
- POC with 15*VMs and recovery on GCP.
- 2022/11 Manufacturing Factory
- Litmus Manufacturing Connect Manager - data pipeline to BigQuery solution.
- Write the Python Code to collect the data from Kafka in Manager VM through data cleansing/transformation process, and import to BigQuery in real-time.
- 2022/12 MetaAge Corporation
- Write the Python code to call the Google Workspace API and collect customer usage data for Google Workspace, such as daily log-in time and Google Drive total usage capacity(MB).
- 2023/02 - 2023/05 Well-known Retailer
- Assist and reply to technical questions in the Line group to help customers develop the shopping APP on GKE.
- Kubernetes/GKE concept guide includes cluster maintenance windows, Standard v.s. Autopilot mode, cluster autoscaler, HPA, PDB, ingress/service in GKE, cluster IP range design for node/pod/service and storage resources.
- Share VPC/Cloud DNS design best practice.
- Cloud SQL configuration guide and introduction, includes query insight, instance maintenance windows, capacity growing problem due to massive bin log generation, SQL import/export, and backup schedule.
- Conduct 4 days of on-site training about GCP with customized material.
- 2023/04 Shopping Mall
- Information & intelligence platform migration from 8*AWS EC2 VMs to GCP via compute engine migration to virtual machines service.
- 2023/04 Automotive Electronics Company
- Official website migration with GCP LB, GCP managed SSL certificate, Cloud Armor and Cloud CDN.
- 2023/05 Shopping Mall
- Parking fee discount system migration on GCP with strict downtime requirement.
- Propose Nginx reverse proxy with MSSQL database CDC solution.
- 2023/05 Government Institution
- Configure Cloud Armor with Managed Protection Plus edition to protect the on-prem official website VM, with Internet NEG as GCP load balancer backend.
- Deploy Cloud Armor, protection policy includes OWASP top 10 preconfigured rules, Advanced network DDoS protection, Threat Intelligence and Adaptive Protection.
- 2023/06 Shopping Mall
- Multiple API, Windows task scheduler, official websites on Windows IIS, and MySQL/MSSQL database system migration to GCP.
- Refactor the Windows task scheduler into Cloud scheduler/Cloud Function, MySQL/MSSQL into Cloud SQL, and official website content into Compute Engines for reducing system complexity after migration.
Infortrend Technology, Inc
Dec. 2016 — Oct. 2021
A pure-play Enterprise Data Storage solution provider with 25 years of history and a public listed company in Taiwan since 2002. In order to deliver the highest quality products and services, Infortrend integrated product development, design, manufacturing, technical consulting/support to deliver a comprehensive solution to customers.
Website Project Manager
Sep. 2019 — Oct. 2021
- Study competitor's technical document and white paper, discuss and report to Product Planning team.
- Technical document writing (Application Note, White Paper, Best Practice)
- Develop the product configurator to simplify the business development process, the task includes: Calculation formula, schedule control and UI/UX review and team management.
- Redesign the support site to increase the post-sales quality, the task includes: Website architecture and services define, schedule control and UI/UX review and team management.
Pre-Sales
May. 2017 — Oct. 2021
- Project evaluation, planning and PoC.
- Making product/solution introduction slide and competitor analysis
- On-site/online technical training via English.
Solution Research Engineer
Nov. 2016 — May. 2017
- Study competitor's technical document and white paper, discuss and report to Product Planning team.
- Technical document writing (Application Note, White Paper, Best Practice)
Project Management Experience
EonStor CS Product Configurator
Through the EonStor CS product configurator, users who are not familiar with the product only need to enter the capacity, performance and network environment requirements, and the configurator will automatically recommend a solution kit based on the content of the demand, which simplify business cooking and promotion processes. On the other hand, users that already familiar with EonStor CS can also list out the solution kit, and query the total capacity and performance that it can deliver.
Support Site
In order to improve the service quality of the post-sales support to customers, a support website was re-planned for the end of 2019. Including the following two pages.
Technical Support
After selecting the product, you can use the support services, including product installation and maintenance guideline. Software, firmware and technical document download. Users can also contact technical support engineers through the support ticket system for advanced support.
Product Services
After logging in, you can register the product on this page to enable more services: including enabling the advanced data services, product repair (RMA/AVR), and shipment progress status query.
Activities
Visit Korean distributor for technical training
Visit Korean distributor for technical training
Visit Vietnam distributor for technical training
2019 employee of the year
Cheng Wei Chih
Currently employed as a Cloud Architect at MetaAge Corporation.
- Familiar with GCP architecture, Linux/CLI/Bash scripting, Terraform and Python.
- Experienced in GCE/GKE deployment and network architecture planning , and provides technical support for large-scale shopping mall and retailer clients.
- Conduct training through online/on-site sessions.
- 0953359288
- [email protected]
Taipei, Taiwan
Google Cloud Platform
- Google Compute Engine
- Google Kubernetes Engine
- Cloud SQL/DMS
- IAM/Service Account/IAP
- Load Balancer/Backend/Health Check/SSL Certificate
- VPC/Routing/Firewall/Cloud VPN/Share VPC/PGA/PSA/PSC/VSC
- Cloud Monitoring/Logging/Alert
- Cloud Armor
- BigQuery
- Billing and CUD
Other Stack
- Linux
- Kubernetes
- Network
- Git
- Prometheus/Grafana
- System Automation(Bash script/Terraform)
- Hystax VM Disaster Recovery
- Python
Soft Skill
- Fluent English speaker, presentation and studying.
- Company Official Website Project Management experience, with 5 team members.
- Project solution architect , presentation, SOW and schedule control.
Education
National Chung Hsing University
Sep. 2014 — July. 2016
- Master's degree, major in Electrical Engineering
Certification
Professional Cloud Architect
May. 2022 - May.2024
Professional Google Workspace Administrator
Apr. 2023 - Apr.2025
Experience
MetaAge Corporation
July. 2022 - Present
MetaAge focuses on introducing the most advanced global software and hardware of information services to meet the requirements of corporate customers.
Cloud Architect
Jul. 2022 — Present
- 2022/08 Chemical Factory
- SAP systems builds with DEV/QAS/PRD environment.
- Linux LVM/NFS, and bash script for auto bootup/shutdown.
- SAP Backint Agent configuration for data/log/catalog backup to Cloud Storage.
- CUD for cost optimization.
- 2022/09 Cement Factory
- 136*VMware VMs DR solution on GCP with Hystax.
- Routing weight for solving the same subnet IP range between On-prem and GCP(DR site) problems.
- POC with 15*VMs and recovery on GCP.
- 2022/11 Manufacturing Factory
- Litmus Manufacturing Connect Manager - data pipeline to BigQuery solution.
- Write the Python Code to collect the data from Kafka in Manager VM through data cleansing/transformation process, and import to BigQuery in real-time.
- 2022/12 MetaAge Corporation
- Write the Python code to call the Google Workspace API and collect customer usage data for Google Workspace, such as daily log-in time and Google Drive total usage capacity(MB).
- 2023/02 - 2023/05 Well-known Retailer
- Assist and reply to technical questions in the Line group to help customers develop the shopping APP on GKE.
- Kubernetes/GKE concept guide includes cluster maintenance windows, Standard v.s. Autopilot mode, cluster autoscaler, HPA, PDB, ingress/service in GKE, cluster IP range design for node/pod/service and storage resources.
- Share VPC/Cloud DNS design best practice.
- Cloud SQL configuration guide and introduction, includes query insight, instance maintenance windows, capacity growing problem due to massive bin log generation, SQL import/export, and backup schedule.
- Conduct 4 days of on-site training about GCP with customized material.
- 2023/04 Shopping Mall
- Information & intelligence platform migration from 8*AWS EC2 VMs to GCP via compute engine migration to virtual machines service.
- 2023/04 Automotive Electronics Company
- Official website migration with GCP LB, GCP managed SSL certificate, Cloud Armor and Cloud CDN.
- 2023/05 Shopping Mall
- Parking fee discount system migration on GCP with strict downtime requirement.
- Propose Nginx reverse proxy with MSSQL database CDC solution.
- 2023/05 Government Institution
- Configure Cloud Armor with Managed Protection Plus edition to protect the on-prem official website VM, with Internet NEG as GCP load balancer backend.
- Deploy Cloud Armor, protection policy includes OWASP top 10 preconfigured rules, Advanced network DDoS protection, Threat Intelligence and Adaptive Protection.
- 2023/06 Shopping Mall
- Multiple API, Windows task scheduler, official websites on Windows IIS, and MySQL/MSSQL database system migration to GCP.
- Refactor the Windows task scheduler into Cloud scheduler/Cloud Function, MySQL/MSSQL into Cloud SQL, and official website content into Compute Engines for reducing system complexity after migration.
Infortrend Technology, Inc
Dec. 2016 — Oct. 2021
A pure-play Enterprise Data Storage solution provider with 25 years of history and a public listed company in Taiwan since 2002. In order to deliver the highest quality products and services, Infortrend integrated product development, design, manufacturing, technical consulting/support to deliver a comprehensive solution to customers.
Website Project Manager
Sep. 2019 — Oct. 2021
- Study competitor's technical document and white paper, discuss and report to Product Planning team.
- Technical document writing (Application Note, White Paper, Best Practice)
- Develop the product configurator to simplify the business development process, the task includes: Calculation formula, schedule control and UI/UX review and team management.
- Redesign the support site to increase the post-sales quality, the task includes: Website architecture and services define, schedule control and UI/UX review and team management.
Pre-Sales
May. 2017 — Oct. 2021
- Project evaluation, planning and PoC.
- Making product/solution introduction slide and competitor analysis
- On-site/online technical training via English.
Solution Research Engineer
Nov. 2016 — May. 2017
- Study competitor's technical document and white paper, discuss and report to Product Planning team.
- Technical document writing (Application Note, White Paper, Best Practice)
Project Management Experience
EonStor CS Product Configurator
Through the EonStor CS product configurator, users who are not familiar with the product only need to enter the capacity, performance and network environment requirements, and the configurator will automatically recommend a solution kit based on the content of the demand, which simplify business cooking and promotion processes. On the other hand, users that already familiar with EonStor CS can also list out the solution kit, and query the total capacity and performance that it can deliver.
Support Site
In order to improve the service quality of the post-sales support to customers, a support website was re-planned for the end of 2019. Including the following two pages.
Technical Support
After selecting the product, you can use the support services, including product installation and maintenance guideline. Software, firmware and technical document download. Users can also contact technical support engineers through the support ticket system for advanced support.
Product Services
After logging in, you can register the product on this page to enable more services: including enabling the advanced data services, product repair (RMA/AVR), and shipment progress status query.
Activities
Visit Korean distributor for technical training
Visit Korean distributor for technical training
Visit Vietnam distributor for technical training