- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
El plan de reclutamiento más ligero y eficaz
Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
- Examinar todos los resultados de la búsqueda
- Acceso ilimitado para iniciar nuevas conversaciones
- currículos accesibles sólo para empresas de pago
- Ver dirección de correo electrónico y números de teléfono de los usuarios
Definition of Reputation Credits
Quinten Chang 張星馗
Product Manager
As an analytical and user-focused product manager, I excel at identifying user pain points and using data analysis to create effective solutions. I also possess valuable experience in cross-functional and cross-cultural communication, where I currently work with teams across 5 countries.
Taipei City, Taiwan
Work Experience
March 2023 - Present
Product Manager Flash Coffee
As a product manager at this tech-enabled coffee chain, I spearhead solutions for backend enterprise applications including the Point of Sale, Kitchen Display, and Inventory Management systems across 5 markets to improve in-store operations.
- Leading the roadmap for an in-house Point of Sale system to improve operations and optimize costs, projected to save the company over US$48,240 annually.
- Collaborated across product and marketing teams to improve consumer app user retention, by integrating the loyalty program into the kitchen display system to improve offline service quality.
- Collected feedback from the local market and identified user pain points to prioritize resources to deliver features on time.
August 2021 - February 2023
Operation Executive Flash Coffee
As Operations Executive, I worked closely with the Operations Manager on key initiatives that boosted the company's top line, optimized costs, and enhanced storefront end-to-end retail operating flows.
- Optimized operational performance by developing and implementing SOPs and streamlining existing processes, resulting in a 47% decrease in order preparation time, a 66% reduction in transaction rejection rate, and a 22% improvement in error rate.
- Improved central kitchen operations efficiency by providing training to designated staff and optimizing delivery routes, leading to a 15% reduction in transport costs and a 20% decrease in manpower costs across all stores.
- Optimized stock-taking processes and inventory management SOPs to drive service quality, resulting in a 36% improvement in the delivery platform and app product availability metrics.
- Developed and maintained a weekly operational excellence dashboard to track key performance indicators and generate insights to inform operational strategies.
Education
東吳大學
國際經營與貿易學系
2016 - 2020
Licenses & Certifications
SQL的五十道練習：初學者友善的資料庫入門
Hahow 好學校
64568a1dce9d5f7537189ef1
Issued May 2023 · No Expiration Date
Google Data Analytics
Coursera
7J5N665WC5ZP
Issued March 2023 · No Expiration Date
Recommendations
Quinten Chang 張星馗
Product Manager
As an analytical and user-focused product manager, I excel at identifying user pain points and using data analysis to create effective solutions. I also possess valuable experience in cross-functional and cross-cultural communication, where I currently work with teams across 5 countries.
Taipei City, Taiwan
Work Experience
March 2023 - Present
Product Manager Flash Coffee
As a product manager at this tech-enabled coffee chain, I spearhead solutions for backend enterprise applications including the Point of Sale, Kitchen Display, and Inventory Management systems across 5 markets to improve in-store operations.
- Leading the roadmap for an in-house Point of Sale system to improve operations and optimize costs, projected to save the company over US$48,240 annually.
- Collaborated across product and marketing teams to improve consumer app user retention, by integrating the loyalty program into the kitchen display system to improve offline service quality.
- Collected feedback from the local market and identified user pain points to prioritize resources to deliver features on time.
August 2021 - February 2023
Operation Executive Flash Coffee
As Operations Executive, I worked closely with the Operations Manager on key initiatives that boosted the company's top line, optimized costs, and enhanced storefront end-to-end retail operating flows.
- Optimized operational performance by developing and implementing SOPs and streamlining existing processes, resulting in a 47% decrease in order preparation time, a 66% reduction in transaction rejection rate, and a 22% improvement in error rate.
- Improved central kitchen operations efficiency by providing training to designated staff and optimizing delivery routes, leading to a 15% reduction in transport costs and a 20% decrease in manpower costs across all stores.
- Optimized stock-taking processes and inventory management SOPs to drive service quality, resulting in a 36% improvement in the delivery platform and app product availability metrics.
- Developed and maintained a weekly operational excellence dashboard to track key performance indicators and generate insights to inform operational strategies.
Education
東吳大學
國際經營與貿易學系
2016 - 2020
Licenses & Certifications
SQL的五十道練習：初學者友善的資料庫入門
Hahow 好學校
64568a1dce9d5f7537189ef1
Issued May 2023 · No Expiration Date
Google Data Analytics
Coursera
7J5N665WC5ZP
Issued March 2023 · No Expiration Date