VP Program Management at Nineleaps Technology Solutions, Bangalore

Oct 2016 - Present

Responsible for Program Management and Delivery of all High Performance Digital programs at Nineleaps. KPIs include profitable delivery of all projects, quality bench-marking & monitoring, continuous improvement, risk management, customer escalation management and communication.

Another key focus is talent management, which involves recruitment planning, execution with the Recruitment team, on-boarding, team building and performance management.

Senior Manager at Cognizant Technology Solutions, Bangalore & London

Jul 2011 - Oct 2016

Program Management for the Digital engagement of one of the largest multimedia publishers in the UK, turned it around from deep red to profitable and green in couple of months. 

Part of the Day 1 team to takeover Support and Development of the eCommerce platform at one of UK’s largest fashion retailer. Involved in transition management, setting up development processes and Program Management, which resulted in successful delivery of multiple key projects, generating more than £2 million of additional revenue in a year.

Program and offshore delivery management of eCommerce projects, consisting of development and L2/L3 support of B2B and B2C systems of world’s 2nd largest e-commerce company, at that time. 

Managed offshore eCommerce development program for one of the largest North American retailer, which includes development teams for major PODs like Catalog, Cart & Checkout, Payment Processing and OMS.

Delivery Head at Sigma Infosolutions, Bangalore

Oct 2010 - Apr 2011

Responsible for strategizing and implementing a better and effective project delivery model, suited to Sigma’s size and aligned with the company’s customer base. Tracking progress of all projects in terms of cost, schedule, resource utilization, quality, risks and customer communications. Started the process of customer feedback rating for each project, which helped in improving the service level considerably.

Development Manager at Peoplefluent (formerly Authoria), Bangalore

Oct 2006 - Oct 2010

Managed the development and maintenance of Recruiting and Communications product lines, and delivered several major and minor releases of the products. Was also responsible for DevOps across all product lines. 

Pioneered the adoption of distributed Scrum practices across the organization and doubled the productivity of offshore team in 2 years. 

And as part of the senior management team at Bangalore, worked closely with the India Head to manage day-to-day operations of the Bangalore center.

Associate Project Manager at Tavant Technologies, Bangalore

Apr 2003 - Oct 2006

This role included managing the web-based mortgage loan calculator project of Argent Mortgage Company, USA. Led another team to re-engineer the multi-lingual website of IR Used Equipment Company (www.irusedequipment.com) in .Net technology. 

Also played a key role in recruiting the right talent for the company, as it grew by almost 100% per year.

Associate at Cognizant Technology Solutions, Bangalore

Aug 2002 - Mar 2003

Part of the team which developed the world’s biggest B2B portal (www.gmsupplypower.com) for General Motors, USA. Designed and coded the content management module using technologies like Interwoven TeamSite, Java/J2EE, Oracle, and Mercury TestDirector.

Project Lead at Impelsys India, Bangalore

Apr 2001 - Aug 2002

Led the project team which ported the PDR.net (Physicians' Desk Reference) to Java/Oracle platform from ColdFusion, for Medical Economics, USA. Also provided deployment support and managed the overall customer communications from offshore.

Software Engineer at ADA Software, Kolkata

Jun 1999 - Mar 2001

Design and developed the ETL software to provide the necessary business intelligence for Houchin Aerospace, UK, using Delphi, Oracle, HTML & JavaScript.