CakeResume Talent Search

Advanced filters
On
4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Kumar Divyaprakash.
Avatar of Kumar Divyaprakash.
Regional Key Account Manager SaaS & - West India @Work Store Limited
2023 ~ Present
Area sales manager & Regional sales manager Key Account Manager
Within two months
Kumar Divyaprakash Hi, I am Kumar an Experienced Strategic Key Account Manager adept at cultivating relationships with Key Decision Makers and Department Heads within strategic regional accounts. Proven success in developing and implementing effective strategies to expand business and drive revenue growth. A collaborative leader focused on maximizing client satisfaction and fostering long-term partnerships. I've actively pursued various workshops, including those in AI chatbot prompt engineering and LinkedIn lead generation, to enhance my skills for daily work responsibilities. Concurrently, I am enrolled in a 1-year Executive Program at IIM Indore, specializing in Global
Microsoft Office
Excel
Communication
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ITM Group of Institutions
Marketing
Avatar of the user.
Avatar of the user.
Scrum Master / Project Manager @Yondu Inc
2022 ~ Present
Scrum Master / Tech Lead / Project Manager
Within one month
C#
JavaScript
C# .Net MVC
Employed
Not open to opportunities
Full-time / Remote Only
6-10 years
Coursera
Google Project Management
Avatar of Matthew Gonzalez.
Avatar of Matthew Gonzalez.
Growth Associate @Headway
2021 ~ Present
Growth Associate
Within six months
continuously developing the sales motion through cross-functional collaboration/ experimentation for this hyper-growth healthcare-tech startup. - Accomplishments : A top performer on the PGA (sales) team. Average quota attainment = 115% inSales Executive/Analyst • Croscill & Ex-Cell Home Fashions NovemberAprilResponsibilities : Serving as the liaison for key client relationships, communication of sales/marketing projects and management/assistance on several accounts. -Accomplishments: Creating and managing overall action plans to grow existing accounts and exceed million-dollar quotas. Accounts worked on included, Walmart ($30 Million/year,), Home Depot ($2 Million/year,) Macys ($4 million
Cultivating Relationships
Sales Prospecting
Excellent Communicator
Full-time / Interested in working remotely
4-6 years
SUNY Farmingdale
Bachelors of Science Business
Avatar of Chad Greenslade.
Avatar of Chad Greenslade.
Delivery Manager @Confidential
2019 ~ Present
PMO Director, IT Service Management Director
More than one year
Chad Greenslade IT Delivery Consultant United States Client-focused, value-oriented, innovative and entrepreneurial leader with proven results in building IT project & service management teams & organizational practices. Driven self-starter with a passion for people & technology. Servant leader skilled at cultivating relationships & building influence. Highly organized, analytical thinker with demonstrated results in delivering complex technical solutions across multiple platforms. http://itpmo-consulting.com Work Experience Delivery Manager Catapult Systems FebruaryPresent Irving, Texas, USA Direct the technical delivery of professional services consulting engagements, serving clients in a variety of industries and sectors to enable
IT Service Delivery
IT Project Management
Agile
Employed
Full-time / Interested in working remotely
More than 15 years
The University of Texas at Arlington
CRCJ, INSY
Avatar of Roger Snook Jr.
Avatar of Roger Snook Jr.
Manager in Training @Cici's
2024 ~ Present
Manager
Within one month
recruitment, hiring, and training process for new team members. Built sales forecasts and labor schedules to reflect desired productivity goals. Marketing & Hospitality Director • Chick-fil-A-Franchise MarchDecember 2017 Collaborated with the leadership team to develop increased outside catering sales of over 80% for Qby developing new business relationships in the community. Initiated a new VIP loyalty program by engaging personally with frequent guests of the restaurant. Crafted and executed marketing strategy and budget for two multi-million dollar Chick-fil-A franchise locations. Collaborated with the Leadership Team to reach quarterly and annual sales
Microsoft Office
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Eastern Nazarene College
Communications
Avatar of Ben Strickland.
Avatar of Ben Strickland.
International Business Development Principal @Lockheed Martin Missiles & Fire Control
2016 ~ Present
Director
Within one month
Ben Strickland Ben Strickland has over 30 years of worldwide experience in managing large organizations, building relationships, cultivating partnerships, customer focus, opportunity pipeline management, and growing profit channels by establishing trust with key decision-makers. As a uniformed officer, civil servant, and in the private sector, he has shown proven results as a focused team builder, strategic planner, operations manager, executive leader, and in improving market segment growth opportunities for progressive organizations. Orlando, FL, USA http://www.benstrickland.net Work Experience International Business Development Principal • Lockheed Martin Missiles & Fire Control FebruaryPresent Responsible for the
Maritime Operations
Operational Planning
National Security
Employed
Not open to opportunities
Full-time / Interested in working remotely
More than 15 years
U.S. Naval War College
National Security and Strategic Studies
Avatar of refita putri.
Offline
Avatar of refita putri.
Offline
Customer Support @Modalku
2016 ~ 2017
Customer Executive
Within three months
refita putri Senior Customer Executive | Customer Experience West Jakarta, Indonesia Personable and dedicated Customer Service Representative with extensive experience in financial industry. A solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialising in quality, speed and process optimisation. Articulate, enthusiastic and results-orientated with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Consistently hitting KPIs by proactively following up leads and opportunities. Refita Putri Professional Experience Senior Customer Experience Lender Specialist • Modalku JulyAugustBuild A
PowerPoint
Excel
Word
Employed
Full-time / Interested in working remotely
6-10 years
STMIK INDONESIA
Management Information Systems, General
Avatar of the user.
Avatar of the user.
Assistant Customer Development Manager @Johnson & Johnson
2020 ~ Present
Key Account Manager
Within one year
Microsoft Office
Business Development
Business Planning
Employed
Full-time / Interested in working remotely
6-10 years
私立開南大學 Kainan(KNU) University
多媒體與行動商務學系
Avatar of the user.
Avatar of the user.
Direct Sales Manager @Pyypl Ltd.
2021 ~ 2022
Direct Sales Manager
Within one year
Digital Marketing
Customer Service & Support
Mergers & Acquisitions Knowledge
Full-time / Interested in working remotely
6-10 years
Jaipur National University
BBA
Avatar of Sunil Pillai.
Avatar of Sunil Pillai.
Senior Customer care executive @platinum one
2021 ~ Present
More than one year
Sunil Pillai Senior Customer care executive Knowledgeable and dedicated professional with extensive experience in BPO industry. Excellent team leading with outgoing, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with passion for deloping relationships cultivating partnership and growning businesses. Thane West, Thane, Maharashtra, India Work Experience JanuaryPresent Senior Customer care executive platinum one *handling customer calls and Briefing customers about properties. *Making customer appointment with our sales team. *Achieving weekly targets SeptemberMarch 2020 Senior Associate Operations WNS Global
SAP
Customer solutions
Sales & Customer Service
Full-time / Interested in working remotely
4-6 years
Aptech Institute
Bachelor in computer application

The Most Lightweight and Effective Recruiting Plan

Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.

  • Browse all search results
  • Unlimited access to start new conversations
  • Resumes accessible for only paid companies
  • View users’ email address & phone numbers
Search Tips
1
Search a precise keyword combination
senior backend php
If the number of the search result is not enough, you can remove the less important keywords
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Only public resumes are available with the free plan.
Upgrade to an advanced plan to view all search results including tens of thousands of resumes exclusive on CakeResume.

Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within three months
Senior Customer Executive | Customer Experience
Logo of Modalku.
Modalku
2017 ~ Present
West Jakarta, Kebonjeruk, West Jakarta City, Jakarta, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service Representative, Customer Service / Support
Fields of Employment
Work experience
6-10 years
Management
Skills
PowerPoint
Excel
Word
Microsoft Office
Google Drive
Canva
Time Management
Project Management
Languages
English
Intermediate
Job search preferences
Positions
Customer Executive
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
STMIK INDONESIA
Major
Management Information Systems, General
Print

refita putri

Senior Customer Executive | Customer Experience

  West Jakarta, Indonesia

Personable and dedicated Customer Service Representative with extensive experience in financial industry. A solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialising in quality, speed and process optimisation.

Articulate, enthusiastic and results-orientated with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Consistently hitting KPIs by proactively following up leads and opportunities.

 Refita Putri

Professional Experience

Senior Customer Experience Lender Specialist  •  Modalku

July 2017 - August 2023

- Build A Comm MasterPlan to create all the initiatives like project manager
- Empathize with every aspect of the customer experience, putting customers needs first.
- Maintain high levels of customer engagement with focus on customer satisfaction and loyalty.
- Help drive and customer references and case studies
- Partner closely with other functional team members to translate business needs and product requirements into new solutions for customers.
- Handling customer complaints and helping to resolve problems.
- Doing KYC Analysis of new data and documents from new customers

Customer Support  •  Modalku

November 2016 - June 2017

- Responds to incoming calls from customers
- Respond to Live Chat and Email
- Serving customers and providing clear information about the company's products
- Ensuring service to prospective customers runs according to service standards that have been
defined company
- Ensure the completion of problems complained of customers in accordance with applicable service standards in the company
- Assisting the application submission and verifying whether the required data and documents are already in the system

Educational Consultant  •  EF English First Indonesia

September 2016 - October 2016

- Hiring a new student who wants to join
- Contact the data from self data and Telemarketing
- Create an appointment to meet with new students
- Follow up new member

Callcenter Agent  •  CIMB Niaga

Agustus 2015 - Agustus 2016

- Receive incoming calls from customers both banking and credit card customers
- Provide an appropriate solution to every problem faced by the customers
- Provide information in accordance with the needs of customers
- Create a report of each issue submitted
- Contacting customers for information about unresolved issues
- Offer products that only exist in phone banking agents

Admin Taxation  •  Central Cipta Kemakmuran, PT

March 2014 - July 2014

- Check the data on the items that are subject to tax because the items come from China.
- Make a list of data on what items have tax with the amount of tax
- Report the latest tax data to management for checking
- Make a tax payment note
- Report the tax costs that must be paid

Education Background

2008 - 2012

STMIK INDONESIA

Management Information Systems, General

Certifications and Licenses


AFPI Certified

(AFPI) Asosiasi FinTech Pendanaan Bersama Indonesia

00007942/AFPI/STF-CS/II/2022
Dibuat Februari 2022 · Tidak Ada Tanggal Kadaluwarsa

Skil

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • English
Resume
Profile

refita putri

Senior Customer Executive | Customer Experience

  West Jakarta, Indonesia

Personable and dedicated Customer Service Representative with extensive experience in financial industry. A solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialising in quality, speed and process optimisation.

Articulate, enthusiastic and results-orientated with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Consistently hitting KPIs by proactively following up leads and opportunities.

 Refita Putri

Professional Experience

Senior Customer Experience Lender Specialist  •  Modalku

July 2017 - August 2023

- Build A Comm MasterPlan to create all the initiatives like project manager
- Empathize with every aspect of the customer experience, putting customers needs first.
- Maintain high levels of customer engagement with focus on customer satisfaction and loyalty.
- Help drive and customer references and case studies
- Partner closely with other functional team members to translate business needs and product requirements into new solutions for customers.
- Handling customer complaints and helping to resolve problems.
- Doing KYC Analysis of new data and documents from new customers

Customer Support  •  Modalku

November 2016 - June 2017

- Responds to incoming calls from customers
- Respond to Live Chat and Email
- Serving customers and providing clear information about the company's products
- Ensuring service to prospective customers runs according to service standards that have been
defined company
- Ensure the completion of problems complained of customers in accordance with applicable service standards in the company
- Assisting the application submission and verifying whether the required data and documents are already in the system

Educational Consultant  •  EF English First Indonesia

September 2016 - October 2016

- Hiring a new student who wants to join
- Contact the data from self data and Telemarketing
- Create an appointment to meet with new students
- Follow up new member

Callcenter Agent  •  CIMB Niaga

Agustus 2015 - Agustus 2016

- Receive incoming calls from customers both banking and credit card customers
- Provide an appropriate solution to every problem faced by the customers
- Provide information in accordance with the needs of customers
- Create a report of each issue submitted
- Contacting customers for information about unresolved issues
- Offer products that only exist in phone banking agents

Admin Taxation  •  Central Cipta Kemakmuran, PT

March 2014 - July 2014

- Check the data on the items that are subject to tax because the items come from China.
- Make a list of data on what items have tax with the amount of tax
- Report the latest tax data to management for checking
- Make a tax payment note
- Report the tax costs that must be paid

Education Background

2008 - 2012

STMIK INDONESIA

Management Information Systems, General

Certifications and Licenses


AFPI Certified

(AFPI) Asosiasi FinTech Pendanaan Bersama Indonesia

00007942/AFPI/STF-CS/II/2022
Dibuat Februari 2022 · Tidak Ada Tanggal Kadaluwarsa

Skil

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • English