- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
El plan de reclutamiento más ligero y eficaz
Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
- Examinar todos los resultados de la búsqueda
- Acceso ilimitado para iniciar nuevas conversaciones
- currículos accesibles sólo para empresas de pago
- Ver dirección de correo electrónico y números de teléfono de los usuarios
Definition of Reputation Credits
Resume
Skill
Project Management/Scrum/CRM/Customer Support/Test Automation/Bug Tracking/Log Analysis/UML/Operating System/PKI/IoT/Website/CICD/
C/Node.js/Javascript/TypeScript/selenium/GoLang/Rust/PLSQL/Jenkins/vim/macOS/Linux/Windows/Shell Script/Microsoft Word,Excel,Powerpoint,Teams/Google Drive/Figma/Zoom/Final Cut Pro X/OBS/
Experience 經歷
Product Manager, Company:Chunghwa Telecom, Project:Ticket Vending Machine, TRA
May 2019~Feb 2023(4y)
- CRM: Communicate, demo to client’s business and accountant, and uncover the requirements. Provide user guides and tutorials for end users.
- Dev Management: Lead 10 developer-team and do Scrum to check the process weekly. I also track daily and test processes so I can find out the problem as early as possible. Talk about algorithms with developers and support them to meet the schedule.
- Project Document: Write and deliver product test plans, reports, user guides to clients and organize dev guides for internal teams.
- Customer Support: Assist 15-member online/on-site customer support. I was the 2nd guard for reports. I give users user guides for troubleshooting and log diagnosis to track bugs. Lead users solve problems or dispatch on-site supporters based on analysis. Make sure the response in 2-hour online leading or 4-hour dispatching.
- User Research: Statistics of the monthly transactions, tracking the contribution of products and report to clients monthly. For example, TVM increases the station income 7-45% and available device-time to 99.8%. And plan to improve the product based on the statistics.
QA/Software Engineer in Test, Company:Chunghwa Telecom, Project:4thGen Ticket System, TRA
Jun 2017 - Jan 2023(6y)
- Critical Cases Testing: Customize scan programs to find out critical cases instead of all case testing. Reduce the testing time from pc error to 4-hour finish 100% coverage test.
- Test Automation: Build test automation in selenium, node.js, postman, and multi-thread run test in 1 day.
- System Stability: Write batch file for Jenkins calling test automation as regression tests, which were called by Jenkins after each deployment.
- Improve Algorithm: Research performance of 10 APIs as least using stress tests. And I talk with developers to improve algorithms.
- Project Document: Write and deliver test plans and reports
- Auditing: Make 2 scripts to audit abnormal accounting. Process abnormal payments in 2 days rather than customer report.
- Error Analysis: Track errors by log and monitoring, and dispatch the right owners to solve the errors. Shorten solving time for a bug from 2-10 days to 0-2 days.
SWE, Chang Gung University, Project: Smart Clothes: for Future Medicine
Sep 2012 - Jan 2014(2y)
I developed a concurrency scheduler on a central control unit(TI MSP430) and a controller on a Bluetooth 4.2 module, an SD Card external filesystem based on RS232-USB using C lang for collection of bio-sensors, and transmission to the user's cell phone.
Education 學歷
Chang Gung University
BS, Computer Science
GPA: 4.14/5
2010 - 2014
About Me
I’m Rio – a technical product manager and QA for 2 large governmental projects(about 30M-USD) including Web/Mobile/Integration of SW&HW. I have a comprehensive understanding of the entire product life cycle, having been involved from the requirement analysis phase to the operational phase.
Throughout my projects, I have solved problems such as client relationships, requirement analysis, system design, development management, vendor coordination, and exceptional emergencies. In those challenges, I maintain honesty with my teammates, establish trust with clients, and synchronize information with my director to enable timely problem-solving.
In my career plan, my short-term goal is to obtain PMP certificate, and the middle-term is to pursue cybersecurity certificates such as CC, CISSP. I hope I can have a systematic view of governance of projects and cybersecurity. Especially the regions of AI, cloud-computing and blockchain applications. Thank you.
Resume
Skill
Project Management/Scrum/CRM/Customer Support/Test Automation/Bug Tracking/Log Analysis/UML/Operating System/PKI/IoT/Website/CICD/
C/Node.js/Javascript/TypeScript/selenium/GoLang/Rust/PLSQL/Jenkins/vim/macOS/Linux/Windows/Shell Script/Microsoft Word,Excel,Powerpoint,Teams/Google Drive/Figma/Zoom/Final Cut Pro X/OBS/
Experience 經歷
Product Manager, Company:Chunghwa Telecom, Project:Ticket Vending Machine, TRA
May 2019~Feb 2023(4y)
- CRM: Communicate, demo to client’s business and accountant, and uncover the requirements. Provide user guides and tutorials for end users.
- Dev Management: Lead 10 developer-team and do Scrum to check the process weekly. I also track daily and test processes so I can find out the problem as early as possible. Talk about algorithms with developers and support them to meet the schedule.
- Project Document: Write and deliver product test plans, reports, user guides to clients and organize dev guides for internal teams.
- Customer Support: Assist 15-member online/on-site customer support. I was the 2nd guard for reports. I give users user guides for troubleshooting and log diagnosis to track bugs. Lead users solve problems or dispatch on-site supporters based on analysis. Make sure the response in 2-hour online leading or 4-hour dispatching.
- User Research: Statistics of the monthly transactions, tracking the contribution of products and report to clients monthly. For example, TVM increases the station income 7-45% and available device-time to 99.8%. And plan to improve the product based on the statistics.
QA/Software Engineer in Test, Company:Chunghwa Telecom, Project:4thGen Ticket System, TRA
Jun 2017 - Jan 2023(6y)
- Critical Cases Testing: Customize scan programs to find out critical cases instead of all case testing. Reduce the testing time from pc error to 4-hour finish 100% coverage test.
- Test Automation: Build test automation in selenium, node.js, postman, and multi-thread run test in 1 day.
- System Stability: Write batch file for Jenkins calling test automation as regression tests, which were called by Jenkins after each deployment.
- Improve Algorithm: Research performance of 10 APIs as least using stress tests. And I talk with developers to improve algorithms.
- Project Document: Write and deliver test plans and reports
- Auditing: Make 2 scripts to audit abnormal accounting. Process abnormal payments in 2 days rather than customer report.
- Error Analysis: Track errors by log and monitoring, and dispatch the right owners to solve the errors. Shorten solving time for a bug from 2-10 days to 0-2 days.
SWE, Chang Gung University, Project: Smart Clothes: for Future Medicine
Sep 2012 - Jan 2014(2y)
I developed a concurrency scheduler on a central control unit(TI MSP430) and a controller on a Bluetooth 4.2 module, an SD Card external filesystem based on RS232-USB using C lang for collection of bio-sensors, and transmission to the user's cell phone.
Education 學歷
Chang Gung University
BS, Computer Science
GPA: 4.14/5
2010 - 2014
About Me
I’m Rio – a technical product manager and QA for 2 large governmental projects(about 30M-USD) including Web/Mobile/Integration of SW&HW. I have a comprehensive understanding of the entire product life cycle, having been involved from the requirement analysis phase to the operational phase.
Throughout my projects, I have solved problems such as client relationships, requirement analysis, system design, development management, vendor coordination, and exceptional emergencies. In those challenges, I maintain honesty with my teammates, establish trust with clients, and synchronize information with my director to enable timely problem-solving.
In my career plan, my short-term goal is to obtain PMP certificate, and the middle-term is to pursue cybersecurity certificates such as CC, CISSP. I hope I can have a systematic view of governance of projects and cybersecurity. Especially the regions of AI, cloud-computing and blockchain applications. Thank you.