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Advisory Engineer @Lenovo
2014 ~ Present
Hardware related
Within six months
Engineering
PCB layout design
Schematic
Part-time / Interested in working remotely
6-10 years
Texas A&M University
Electrical Engineering
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資深程式設計師 @緯創軟體股份有限公司
2022 ~ Present
程式設計師
Within one month
JavaScript
JavaScript / ES6 / jQuery
HTML/CSS
Full-time / Interested in working remotely
6-10 years
台北市立大學
資訊科學
Avatar of 黃偉傑.
Avatar of 黃偉傑.
Back-End Engineer(php web developer) @潔客幫
2019 ~ 2021
Front-End / Back-End / Full Stack Web Developer
Within one month
.js to design and develop intuitive frontend interfaces for logistics and customer management systems. Utilized Laravel framework to build robust and scalable back-end systems, ensuring efficient data processing and storage. Built and managed cloud environments using AWS, incorporating EC2, S3, RDS, DynamoDB, and CloudWatch, to improve system scalability and availability. Optimized Docker environment setup and Git version control, improving the development workflow and team collaboration. Developed automated API documentation generation, streamlining the documentation process and improving overall efficiency. Proactively identified pain points for system operators and optimized features to improve overall system efficiency
PHP
MySQL
JavaScript
Employed
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
Computer Science and Information Engineering
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RD Manager @Intella
2017 ~ 2021
方案解決設計組 經理
Within one year
J2EE Application Development
J2EE Web Application Development
Spring MVC
6-10 years
Avatar of 廖昱程.
Avatar of 廖昱程.
Customer Engineer @iKala 愛卡拉互動媒體股份有限公司
2022 ~ Present
Within two months
This AI solution deals with 250/day on average and around 1200/day customers for the peak season by 5 virtual assistants behind the customer service department, which could make at least NTD 1.5 million per month and reduce 20% customer complaints. •Worked with the management team to do market research, identify customer demand, product/solution landing, and finish 5 POC. •Responsible for ELK stack, back-end system, and pre-alert system for the new product. •Drove analysis data and visualize it for the dashboard and backstage management system for insight and
nlp machine learning
+python
AI & Machine Learning
Employed
Full-time
4-6 years
國立中央大學
認知與神經科學所
Avatar of Ivan Lo.
Avatar of Ivan Lo.
Assistant Technical Manager @Tsann Kuen Enterprise
2012 ~ 2013
Manager
More than one year
for VR. # Content Management System CMS - app content management, app beta test system, app review/publish system. # Digital Goods Management System DGM tracking customer's digital content, ensuring that it is used appropriately, and provide facilities to deliver content to customer's. # Wrapper System - app encryption/DRM mechanism, including PC-VR engine unity/unreal and Mobile-VR android . Assistant Manager • HTC Vive 六月三月 2018 Backend Team Leader lead 5 team members, in charge of system design and developing. Including : # Content Management System CMS - app content
People Management
Problem Solving
Learning Skills
Employed
Full-time / Interested in working remotely
10-15 years
National Taiwan University
Master of Science (M.S). Computer Science
Avatar of Fox Chen.
Avatar of Fox Chen.
Co-Founder & CEO @GRASS
2020 ~ Present
CMO or Marketing Manager
Within one month
environment, equipped with basic coding skill and understand how to communicate with developers. [email protected] ,Taiwan Skills & Abilities Growth Marketing Data-driven Gamification SEO | ASO | SEM Facebook Ads | Google Ads Google Analytics | Appsflyer | App Annie | Amplitude | SimilarWeb Marketing Strategy Competitor Analysis User Interview | Focus Group Channel management Budgeting & Forecasting Go-to-market strategy Leadership Risk-taking Creative thinking Accountable Communication Savvy Empowering Work Experience COBINHOOD, Associate Marketing Director, Sep 2018 ~ May 2019 Built the marketing department from hiring, member positioning to training across 20+ team members. Led an effective marketing team of 4 managers
Google Analytics
Google AdWords
Facebook Advertising
Employed
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
National Chengchi University
Management Information Systems
Avatar of Jasper Tsai.
Avatar of Jasper Tsai.
Co-Founder @Modular 獨家製造數位行銷有限公司
2022 ~ Present
Project Manager
Within one year
. Head of Business Unit • eSobi Co., Ltd. eSobi Co., Ltd. is a professional design and software engineering agency. We help clients with end-to-end solutions for: - Web projects - Apps on both iOS and Android - UI/UX design - Code review - ERP, and POS system solutions - Project scope management - Project risk management - Human resources management There are 13 members in our team, including 3 iOS engineers, 3 Android engineers, 2 front-end engineers, 1 artist, 1 QA, 1 PM, and 1 CTO. The price of the cases we've handled is about 3
Agile Project Management
Website Development
Building Materials
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Institute of Project Management
Agile Project Management
Avatar of Wright.
Senior Backend Engineer
Within one month
game Web spider Telegram Bot DataTransfer Grpc & Protobuf RESTFul API JSON CI / CD GitLab CI Jenkins CD PHPUnit Codeception Git Cache Redis Memcached Swoole table Container Dockerfile Docker-compose TeamWork Scrum JIRA Experience Taiwan Game Company - Senior PHP Engineer 2020/11 ~ Present Used DolphinPHP Framework to maintain backstage system. Used Swoole c ustom framework to develop system common module. Developed risk management modules on old platforms. Used Swoole custom framework to develop sport game platform backend. Used Hyperf Framework with set Nginx module to develop live streaming chatroom (side project). Used PHP Puppeteer
PHP
Laravel Framework
Swoole
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
德明財經科技大學
資訊管理
Avatar of Ripple Wu.
Offline
Avatar of Ripple Wu.
Offline
Past
Program Manager @Foxconn Technology Group
2014 ~ 2015
Product Manager
More than one year
.ie.edu Phone:Work Experience Product Manager • QNAP Systems, Inc. AprJul 2019 Responsibility: Cooperated with 5 internal and external RD teams across Taiwan and India in a Hybrid Development environment. Owned the product lifecycle from features definition to customer support in the core Linux embedded storage management software and IoT monitoring system for millions of professional I.T. Data Analysis: Managed the Helpdesk App's development to directly collect user support ticket info from the system. Analyzed 81,000 systems' help logs with Splunk and present results to the executive board & reduce support
Data Analysis
Technology Management
Marketing Campaign
Unemployed
Full-time / Interested in working remotely
4-6 years
IE Business School
International MBA

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More than one year
Product Manager
QNAP Systems, Inc An International
2015 ~ 2019
Taipei, Taiwan
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Ripple Wu

Product Manager

  Taipei, Taiwan

A Software Product Manager with 5 years' experience in I.T. software for 11 system embedded/selected software features, I possess domain knowledge in storage systems, cloud service, and A.I. applications in SCRUM methodology with both PMP and PSPO certifications. Finished the International MBA for tech product management, I am looking to further grow my career for the latest technological solutions and positive impact.

Email: [email protected]

Phone: (+886) 906297608


    

Work Experience

Product Manager  •  QNAP Systems, Inc.

Apr 2015 - Jul 2019

Responsibility: Cooperated with 5 internal and external RD teams across Taiwan and India in a Hybrid Development environment. Owned the product lifecycle from features definition to customer support in the core Linux embedded storage management software and IoT monitoring system for millions of professional I.T.

Data Analysis: Managed the Helpdesk App's development to directly collect user support ticket info from the system. Analyzed 81,000 systems' help logs with Splunk and present results to the executive board & reduce support tickets. Increased customer support satisfaction for 1 star from 3/5 to 4/5.

Customer-Obsession: Increased company sales by 13% in a quarter by redesigned the Snapshot feature for entry-level models & users. Defined over 100 pages of UI spec to earn positive feedback.

Action-Focusing: Secured 200 storage unit deployment deal in Italy by resolved a conflict between Support and R&D. Completed the challenge by being the contact window for the customer directly.

Communication Skills: Joined 3 large product launch sessions, published 2 technological white papers, and recorded 15 YouTube live-streaming for product introductions.

Technology Management: Released new features such as SSD Profiling Tool to measure the 10 times storage performance increases and Cloud Storage Gateway VJBOD Cloud based on the product roadmap.

Taiwan

Program Manager  •  FOXCONN Technology Group

Jun 2014 - Jan 2015

Finished the MA training in China CNSBG on the server product line.

Reduced annual silicon waste by 230K USD through analyzed and changed the size of the steel mesh.

China

Siemens Project Intern  •  Taiwan Taoyuan International Airport

Jun 2012 - Jul 2012


Taiwan

Education

Sep 2020 - Dec 2020

University of Toronto. Canada

Online MBA Exchange

Selected for MBA Exchange. Specialized in Marketing Research with data analysis skills.

Aug 2019 - Jul 2020

IE Business School

International MBA

Specialized in Technology Product Management with Tech Lab program GAP 4.0 (Top 15%).  

1st Place in the IE-Tech Lab Challenge. Developed an Alexa skill with Amazon for surgical care. Demo

Hosted physical/online professional talks as Coordinator at Big Data & AI Club.

IE Business School Asia Pacific Talent 20% Scholarship.

Sep 2008 - Mar 2013

National Taiwan University

Bachelor — Technology Management

Studied Technology Management. With an additional program degree in Sustainability Management.

Member and Minister of Student Welfare at the Student Union to serve other students for 3 years.

Skills

Product Management 


  • Market Research
  • Product Roadmap
  • Project Management  (PMP)
  • Agile/SCRUM (PSPO I)
  • White-Framing
  • Visual Design

I.T. & Programing


  • Storage System 
  • Cloud Service
  • Python
  • SQL
  • Machine Learning 
  • Deep Learning  (NLP)

Language


  • Chinese
  • English
    TOEIC 930
    TOEFL 106
    GMAT 730

Other Trainings

Sep 2020 - Dec 2020

TibaMe A.I. Coding Boot camp


Selected for the 3 months A.I. Coding Boot camp. Scored top 1 in the program and developed an NLP chatbot for Medium reading with a database of 21,000 Chinese articles and Nature Language Processing models such as GPT2. 

Recommendations


Francisco José Maregil NietoSam (Huai-Sen) Lin

Adjunct Professor at IE Business School 

Ripple was one of my students in IE MBA's latest Tech Lab program on the course "Agile Driven Tech Problem Solving." (Skipped)... Ripple and his team practiced Scrum and developed an Alexa skill to win first place in the competition with a grade of Honor. This shows that Ripple is an experienced product manager, capable of applying Scrum in the field when handling the latest technology. And I am confident to recommend him to shape your business product and maximize its impact. 

Nike Chen

Senior R&D Manager at QNAP Systems, Inc

Ripple was a resourceful and dedicated product manager. As a Senior R&D Manager for the system kernel, I have monitored several of my teams' work with Ripple in the past years. Ripple has shown his capabilities in quickly grasping the technical knowledge and transferring that knowledge to key stakeholders (Skipped)... With those experiences, I am glad to share my recommendation on Ripple for his future development. 

Sam (Huai-Sen) Lin

Product Manager at QNAP Systems, Inc

I've worked together with Ripple for over 4 years, he is one of my product management team and always proved to be very collaborative and competent, also willing to help when an extra effort was required. His expertise is known throughout our industry and is trusted by all. He is someone I can always depend upon for support, ideas, and great collaboration. I would not hesitate to recommend him to any company.  

Monica Lee

IE MBA Candidate

I had the opportunity to work closely with Ripple during the first term of our MBA at IE Business School. What admired me the most about Ripple is his ability to take action - no matter the complexity of the subject matter, Ripple is the type of person who will roll up his sleeves and tackle the challenge head on. (Skipped) ...his dedication to professional development makes him a force to be reckoned with. 
Resume
Profile

Ripple Wu

Product Manager

  Taipei, Taiwan

A Software Product Manager with 5 years' experience in I.T. software for 11 system embedded/selected software features, I possess domain knowledge in storage systems, cloud service, and A.I. applications in SCRUM methodology with both PMP and PSPO certifications. Finished the International MBA for tech product management, I am looking to further grow my career for the latest technological solutions and positive impact.

Email: [email protected]

Phone: (+886) 906297608


    

Work Experience

Product Manager  •  QNAP Systems, Inc.

Apr 2015 - Jul 2019

Responsibility: Cooperated with 5 internal and external RD teams across Taiwan and India in a Hybrid Development environment. Owned the product lifecycle from features definition to customer support in the core Linux embedded storage management software and IoT monitoring system for millions of professional I.T.

Data Analysis: Managed the Helpdesk App's development to directly collect user support ticket info from the system. Analyzed 81,000 systems' help logs with Splunk and present results to the executive board & reduce support tickets. Increased customer support satisfaction for 1 star from 3/5 to 4/5.

Customer-Obsession: Increased company sales by 13% in a quarter by redesigned the Snapshot feature for entry-level models & users. Defined over 100 pages of UI spec to earn positive feedback.

Action-Focusing: Secured 200 storage unit deployment deal in Italy by resolved a conflict between Support and R&D. Completed the challenge by being the contact window for the customer directly.

Communication Skills: Joined 3 large product launch sessions, published 2 technological white papers, and recorded 15 YouTube live-streaming for product introductions.

Technology Management: Released new features such as SSD Profiling Tool to measure the 10 times storage performance increases and Cloud Storage Gateway VJBOD Cloud based on the product roadmap.

Taiwan

Program Manager  •  FOXCONN Technology Group

Jun 2014 - Jan 2015

Finished the MA training in China CNSBG on the server product line.

Reduced annual silicon waste by 230K USD through analyzed and changed the size of the steel mesh.

China

Siemens Project Intern  •  Taiwan Taoyuan International Airport

Jun 2012 - Jul 2012


Taiwan

Education

Sep 2020 - Dec 2020

University of Toronto. Canada

Online MBA Exchange

Selected for MBA Exchange. Specialized in Marketing Research with data analysis skills.

Aug 2019 - Jul 2020

IE Business School

International MBA

Specialized in Technology Product Management with Tech Lab program GAP 4.0 (Top 15%).  

1st Place in the IE-Tech Lab Challenge. Developed an Alexa skill with Amazon for surgical care. Demo

Hosted physical/online professional talks as Coordinator at Big Data & AI Club.

IE Business School Asia Pacific Talent 20% Scholarship.

Sep 2008 - Mar 2013

National Taiwan University

Bachelor — Technology Management

Studied Technology Management. With an additional program degree in Sustainability Management.

Member and Minister of Student Welfare at the Student Union to serve other students for 3 years.

Skills

Product Management 


  • Market Research
  • Product Roadmap
  • Project Management  (PMP)
  • Agile/SCRUM (PSPO I)
  • White-Framing
  • Visual Design

I.T. & Programing


  • Storage System 
  • Cloud Service
  • Python
  • SQL
  • Machine Learning 
  • Deep Learning  (NLP)

Language


  • Chinese
  • English
    TOEIC 930
    TOEFL 106
    GMAT 730

Other Trainings

Sep 2020 - Dec 2020

TibaMe A.I. Coding Boot camp


Selected for the 3 months A.I. Coding Boot camp. Scored top 1 in the program and developed an NLP chatbot for Medium reading with a database of 21,000 Chinese articles and Nature Language Processing models such as GPT2. 

Recommendations


Francisco José Maregil NietoSam (Huai-Sen) Lin

Adjunct Professor at IE Business School 

Ripple was one of my students in IE MBA's latest Tech Lab program on the course "Agile Driven Tech Problem Solving." (Skipped)... Ripple and his team practiced Scrum and developed an Alexa skill to win first place in the competition with a grade of Honor. This shows that Ripple is an experienced product manager, capable of applying Scrum in the field when handling the latest technology. And I am confident to recommend him to shape your business product and maximize its impact. 

Nike Chen

Senior R&D Manager at QNAP Systems, Inc

Ripple was a resourceful and dedicated product manager. As a Senior R&D Manager for the system kernel, I have monitored several of my teams' work with Ripple in the past years. Ripple has shown his capabilities in quickly grasping the technical knowledge and transferring that knowledge to key stakeholders (Skipped)... With those experiences, I am glad to share my recommendation on Ripple for his future development. 

Sam (Huai-Sen) Lin

Product Manager at QNAP Systems, Inc

I've worked together with Ripple for over 4 years, he is one of my product management team and always proved to be very collaborative and competent, also willing to help when an extra effort was required. His expertise is known throughout our industry and is trusted by all. He is someone I can always depend upon for support, ideas, and great collaboration. I would not hesitate to recommend him to any company.  

Monica Lee

IE MBA Candidate

I had the opportunity to work closely with Ripple during the first term of our MBA at IE Business School. What admired me the most about Ripple is his ability to take action - no matter the complexity of the subject matter, Ripple is the type of person who will roll up his sleeves and tackle the challenge head on. (Skipped) ...his dedication to professional development makes him a force to be reckoned with.