change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store PARA EDUCATOR/SUBSTITUITE TEACHER Febuary 2006-November 2007 January 2016-October 2018 Helped teachers prepare lesson plans and demonstrations Presented lesson plans and materials to students under the guidance of a lead teacher Assisted students in small groups or on a one-on-one basis to help them master the lesson plan and assignments and to reinforce concepts Helped teachers grade tests and assignments Monitored and tracked student

Work Experience FAE • 全景軟體股份有限公司(Changing Information Technology) 九月Present ‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry. ‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions. ‧ Conducted product demonstrations, training sessions, and technical presentations to customers. ‧ Troubleshooted software issues and coordinated with development teams for resolutions. ‧ Developed and maintained strong customer relationships and gathered feedback for product improvement. ‧ Assisted in creating technical documentation such as application notes and user guides. Management Information System Executive

maintained customer relationships to academic customers, ex. SINICA, NTU, colleges in Taipei, Taoyuan, Chiayi. -Sales volume growth over 30% year by year. Customer Service Supervisor • Newtech Scientific Co., LTD. JulAprManaged a Customer service team of 3, responsible for team training which includes Skin testing instrument demonstration, maintenance. - Took the SPF tester training course in Boston and helped to sell over 10 SPF testers in that year. Field Application Engineer • Newtech Scientific Co., LTD. JunJulCharged of Skin testing instrument demonstration and maintenances. -Designed and provided training course to customers. Education

Instructions . 07/2015 to 09/2016 : Waiter at le Bougain-ville Restaurant & cafe Money Handling Positive Attitude Prioritizing Service Problem Solving 10/2016 to present : Head Waiter & team supervisor at le Bougain-ville Restaurant & cafe Flexibility Excellent communication skills Excellent Team Management and leadership Skills with demonstration Skills : computer advanced skills Excellent customer service skills Team working capabilities Ability to work with minimum supervision in a busy environment. Able to do repetitive tasks accurately over long periods of time. Self-directed individual with substantial experience in the food and beverage industry. Resourceful and

to buy, try, or believe in what you're offering AprOkt 2022 PROMOTOR PT.VIVO MOBILE INDONESIA Sales in the handphone brand industry isn't just about pushing products. It involves building relationships with customers, understanding their needs, and offering personalized recommendations. Effective sales strategies often include demonstrations, comparison charts, and persuasive communication to help customers make informed decisions. OktNow Sales Excecutive & Digital Marketing Specialist ( KOL Specialist ) PT.Juragan Store Mandiri Being a digital marketing practitioner has provided me with incredibly valuable and enriching experiences. Throughout this journey, I've learned how to leverage

market products, ensuring quality standards are maintained from inception to end-of-life (EOL). 一月十月 2022 Deputy Sales Manager • Cintrade Developed potential clients and expanded market reach within the biopharmaceutical, biotech R&D, small molecule pharmaceutical, and medical device industries. Achieved revenue targets through effective sales strategies and client relationship management. Conducted domestic sales coordination, including client meetings, order processing, and product pricing negotiations. Presented product demonstrations to clients, highlighting product features and usage instructions to ensure customer understanding. 三月十二月 2017 Project Manager • Real Green ...

Business Development @ CoinStore & Pionex Crypto Exchange • Finding KOL (Europe & APAC) • Token Listing MarchSept 2022 Country Manager Salto Systems • Channel Partner with an existing distributor. Finding new Distributor in a Hospitality Segment. • Direct Sales of Danalock (Open new market for Retail Product). • CRM Migration into Salesforce • Product Demonstration and Webinar Online and Offline JanJan 2020 Business Development Manager THANO TECHNOLOGIES • Selling Products made in Germany, such as Barrier Gate from KABA, Parking Bar from ELKA, Advanced Camera from Dallmeier, Access Control MATRIX as well as RFID System for Transportation • PoC and Project Management. • Providing Services and