AGILITY LOGISTICS SDN. BHD. |  Jun 2015 - Present

Senior Manager, HRBP  

Partner and collaborate with the business leaders on finding the best HR solutions for identified business issues, and deputize the HOD whenever required.

• Develop mutually beneficial working relationships with business leaders and maintain regular communications regarding HR initiatives and issues resolutions.
• Serve as the subject matter expert in compensation & benefits including managing the yearly performance appraisal process and remuneration review.
• Pro-actively review and improve HR processes and coach the junior team members on work/process improvements
• Participate in cross-functional work committees such as Ethics Committee, Vendor Management Committee and Domestic Inquiries.

MALAYSIAN RESOURCES CORPORATION BERHAD  | Aug 2014 - April 2015

Senior Manager, Compensation & Benefits

Head the C&B Unit at operational and strategic level

• Provide strategic advice to the Head of HR in matters pertaining to C&B projects and deliverables (note: M&A of a REIT company)
• Manage and coach the performance of 4 staff in executions of C&B related processes
• Oversee the administration of payroll & employee benefits including staff insurance and staff claims.
• Oversee the HR systems administration - employee self-service and payroll - including review of the vendors' performance
• Review and improve HR processes and coach the team members on work/process improvements
• Provide HR analytics and reports as required including dealing with internal and external auditors
• Ensure proper process for annual performance management review and bonus disbursement

MANULIFE INSURANCE BERHAD  | 2011 - Aug 2014 

Senior Manager, Total Rewards & Performance Management; promoted from Manager, C&B

The subject matter expert in matters concerning TR & PM, reporting to functional Regional TR Lead (HK), with matrix reporting to local CHRO. 

• Provide strategic advice and tactical support to all Reward initiatives (note: Job grading & benefits harmonization, annual Total Rewards survey, staff retention program, Employee Survey)
• Oversee payroll & benefits administration, end-to-end process
• Act as the subject matter expert for HR systems - lead Malaysian operation for Manulife global HRMS project, with successful system launch - including system training and payroll integration with local payroll system.
• Act as the liaison person for internal/external auditor - responsible to close audit issues (Note: Audit on Staff Loans in 2011)
• Assist with review and update of policies and procedures for Operation/C&B Unit.
• Selected to participate in higher track Accelerated Development Program (Manulife)
• Identified as a high potential talent with a placement in HR Dept.’s succession planning for the CHRO 
• "Special Award" recipient in December 2011, as a part of talent retention program (Manulife) 

ANIKA INSURANCE BROKERS SDN. BHD | 2007 - 2011

HR Manager

Accountable for all aspects of Human Resource Department’s operations and strategic planning reporting to the Director/CEO. 

• Advise and report to the CEO/Board of Director on staff compensation and welfare matters.
• Prepare monthly HR Reports for Board Meetings.
• Review & implement HR Policies and Procedures (Note: Employee Handbook, E-newsletter, ISO Workflow, Training Policy)
• Handle IR/ER matters (Note: Internal Climate Survey, Disciplinary Policy and Procedure)
  

AVIVA INSURANCE BERHAD / MSIG BERHAD | 2003 - 2007

Human Resource Executive

Provide end-to-end HR services, while supervising a team of 5 assistants and dispatch clerks

• Responsible for end-to-end payroll administration, including monthly/yearly statutory submissions, HR data analysis and reports
• Manage vacancies advert and end-to-end candidates management
• Prepare offer letters and all ensuing employment related letters
• Assist with verification of staff claims and benefits disbursements
• Handle calculations and payments of salary arrears arising from revised CA terms. 
• Set up of  Payroll Procedure, Recruitment Procedure, Mailing Procedure for ISO 9001 certification 

SAPURA IT BERHAD | 1997 - 2003

Human Resource & Administration Executive 

Subsidiary: Axis Computers Sdn Bhd 

• Responsibilities include providing HR operation services, maintaining employee data/records, ensuring HR compliance, managing vacancies and candidates, verifying employee claims, assisting with performance appraisal process and general office administration & vendor. 

• Projects : KLIA Project and Kulim Hi-Tech Wafer-fab, for data & network integration
• Responsibilities include site office's HR & Administration day to day operations plus the project's Document Control/Management, handling project's specifications requirements and submissions to the main contractor, all the way through to the project's close-out exercise.