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职场能力评价定义
Sharon Wu
Senior Program Manager
Taipei City, Taiwan
Experienced Product Manager with a demonstrated history of working in SaaS and E-commerce.
Skilled in product development, product marketing, and project management.
Familiar with design thinking and agile development.
Excellent interpersonal and communications skills.
High-quality planning and organizational abilities.
Good team player and self-motivated.
Relevant Experience
April 2023 -
Senior Program Manager
inline
April 2022 - Feb. 2023
Product Manager - B2B
Chope
Develop TMS modules across platforms for merchant side.
Work closely with internal stakeholders across markets, including SG, ID, TH and SH.
Participate in user interviews with design team.
Manage product requirements and technical specifications.
Set up success metrics for projects.
Project:
- Booking with payment via Chope app/widget (online) and ChopeBook/ChopeCloud (offline)
- Deals reporting aligned with NetSuite payment service
- 3rd party integration for increasing onboarding merchant counts
July 2020 - March 2022
Product Dept. Manager
Blue Planet - Taipei Digital Innovation Office
Keep tracking all the business models and customers need.
Coordinate resources across functional teams.
Lead the execution of the product vision and roadmap.
Drive innovation when the pivot appears.
Project:
- 2021 NTU Corporate Accelerator Program - PICK (MarTech Innovation Service)
- UDN pilot cooperation - User tagging & recommendation
- Partnership with The Reporter - Social listening analysis
June 2019 - May 2020
Product Manager - Backend
Farfetch
Deliver localized end-user experiences for China's customer across platforms, including app and mini program.
Manage the product requirements and technical specifications.
Work closely with internal and external stakeholders to fulfill their marketing, operation, and data analysis needs.
Project:
- Fashion billboard by category
- Annual bill showcase
- Social commerce*
- In-app return
- Auto replacement for out of stock
July 2018 - June 2019
Product Manager - CRM
Meituan
Discover the needs of SMB F&B clients and their customers.
Manage product requirements and technical specifications for CRM platform.
Cooperate with other product lines, such as POS, BI, and online order.
Lead the execution of the product vision and roadmap.
Product:
- Merchant Side - CRM Platform (Analysis)
- User Side - Loyalty Program Entrance in WeChat
March 2017 - June 2018
Product Manager - CRM
Syncpo Technology Co., Ltd. (Acquired by Meituan in July 2018)
Discover the needs of KA F&B clients and their customers.
Define and implement product development for CRM system from 0 to 1.
Integrate CRM system with POS and delivery platform for OMO customer data.
Product:
- Merchant Side - CRM Platform (Marketing)
- User Side - Loyalty Program Entrance in WeChat
Key Account:
- Hey Long Cha
- Gong Cha
Oct. 2012 - Feb. 2017
Project Manager
國立台灣大學（National Taiwan University）
Exercise full responsibility and authority for the overall quality of content and be responsible for proposals and bid preparation.
Coordinate project team members and negotiate with external stakeholders.
Ensure all check points and customer requirements are met.
Education
國立臺灣師範大學 National Taiwan Normal University
Library and Information Studies
2007 - 2010
國立台灣大學 National Taiwan University
Library and Information Science
2003 - 2007
Skills
Product
Competitor analysis
Design thinking
Agile development
Tools
Figma
Jira
Mixpanel*
Languages
Chinese
English
Sharon Wu
Senior Program Manager
Taipei City, Taiwan
Experienced Product Manager with a demonstrated history of working in SaaS and E-commerce.
Skilled in product development, product marketing, and project management.
Familiar with design thinking and agile development.
Excellent interpersonal and communications skills.
High-quality planning and organizational abilities.
Good team player and self-motivated.
Relevant Experience
April 2023 -
Senior Program Manager
inline
April 2022 - Feb. 2023
Product Manager - B2B
Chope
Develop TMS modules across platforms for merchant side.
Work closely with internal stakeholders across markets, including SG, ID, TH and SH.
Participate in user interviews with design team.
Manage product requirements and technical specifications.
Set up success metrics for projects.
Project:
- Booking with payment via Chope app/widget (online) and ChopeBook/ChopeCloud (offline)
- Deals reporting aligned with NetSuite payment service
- 3rd party integration for increasing onboarding merchant counts
July 2020 - March 2022
Product Dept. Manager
Blue Planet - Taipei Digital Innovation Office
Keep tracking all the business models and customers need.
Coordinate resources across functional teams.
Lead the execution of the product vision and roadmap.
Drive innovation when the pivot appears.
Project:
- 2021 NTU Corporate Accelerator Program - PICK (MarTech Innovation Service)
- UDN pilot cooperation - User tagging & recommendation
- Partnership with The Reporter - Social listening analysis
June 2019 - May 2020
Product Manager - Backend
Farfetch
Deliver localized end-user experiences for China's customer across platforms, including app and mini program.
Manage the product requirements and technical specifications.
Work closely with internal and external stakeholders to fulfill their marketing, operation, and data analysis needs.
Project:
- Fashion billboard by category
- Annual bill showcase
- Social commerce*
- In-app return
- Auto replacement for out of stock
July 2018 - June 2019
Product Manager - CRM
Meituan
Discover the needs of SMB F&B clients and their customers.
Manage product requirements and technical specifications for CRM platform.
Cooperate with other product lines, such as POS, BI, and online order.
Lead the execution of the product vision and roadmap.
Product:
- Merchant Side - CRM Platform (Analysis)
- User Side - Loyalty Program Entrance in WeChat
March 2017 - June 2018
Product Manager - CRM
Syncpo Technology Co., Ltd. (Acquired by Meituan in July 2018)
Discover the needs of KA F&B clients and their customers.
Define and implement product development for CRM system from 0 to 1.
Integrate CRM system with POS and delivery platform for OMO customer data.
Product:
- Merchant Side - CRM Platform (Marketing)
- User Side - Loyalty Program Entrance in WeChat
Key Account:
- Hey Long Cha
- Gong Cha
Oct. 2012 - Feb. 2017
Project Manager
國立台灣大學（National Taiwan University）
Exercise full responsibility and authority for the overall quality of content and be responsible for proposals and bid preparation.
Coordinate project team members and negotiate with external stakeholders.
Ensure all check points and customer requirements are met.
Education
國立臺灣師範大學 National Taiwan Normal University
Library and Information Studies
2007 - 2010
國立台灣大學 National Taiwan University
Library and Information Science
2003 - 2007
Skills
Product
Competitor analysis
Design thinking
Agile development
Tools
Figma
Jira
Mixpanel*
Languages
Chinese
English