CakeResume 找人才
進階搜尋
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
待業中
・
正在積極求職中
對遠端工作有興趣
6 到 10 年
Team Lead & Rigger @CGR COMPETITIVE GLOBAL RESOURCES2022 ~ 2024
・
Rigger & Field Operations
一個月內
/www.linkedin.com/in/rezduan-kasim-1b81b7191 https://www.facebook.com/rezduan.kasim86?mibextid=ZbWKwL Team leader & Rigger Dan pernah Menjadi Pilot Team dalam Project CelcomDigi Work Experience Ketua pasukan & Rigger • CGR COMPETITIVE GLOBAL RESOURCES JanuariFebruari 2024 | Kuala Lumpur Team leader & rigger Bahagian pemasangan alat-alat telekomunikasi berkaitan CelcomDigi contoh: Radio frequency (RF) Transmission (TX) Configuration system Rigger • INTEG JanuariDisember 2021 | Kuala Lumpur Team leader & rigger Bahagian pemasangan alat-alat telekomunikasi contoh: Radio frequency (RF) Transmission (TX) Configuration system Rigger • ASP FSO (Ericsson Malaysia ) AprilMac 2019 | Kuala Lumpur Team
就職中
・
正在積極求職中
全職 / 暫不考慮遠端工作
4 到 6 年
BRASS (Bukit Rangin Secondary School)
・
SPM
曾任
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司2018 ~ 現在
・
Team Leader
兩個月內
. Date of Birth:︱Nationality: Taiwanese [email protected] Work Experience Transcosmos Taiwan FebruaryPresent, Customer Service Trainer Achievement: Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects. Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching. Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks. Gaining a certificate of trainer from client in 3 months. CS
待業中
・
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
淡江大學 Tamkang University
・
法文Team Lead Manager of Technical Operation @Finstek - GMI2023 ~ 現在
・
Operations Manager / Team Leader / Product Manager / Platform Administrator
兩個月內
就職中
・
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
National Taipei University of Technology
・
Industrial Engineering就職中
・
正在積極求職中
全職 / 暫不考慮遠端工作
6 到 10 年
Jaipur National University
・
retailing
Quality Team Leader @CreditEnable2023 ~ 現在
・
Assistant Manager Training and Quality
兩個月內
programmes for new hires, harnessing expertise to create relevant materials and guides. Produced and sent sales and KPI reports to managers to provide overview of business health and profitability. Senior Quality & Traning executive • Fullerton India Credit Company Limited AugustFebruary 2023 Handling quality and training of west zone collection team Performing audits of team assigned Conducting training of new hires and agencies Developing training content and process SOPs Planning BQM plans and taking initiatives for improvement Planning and executing employee engagement activities Conducting and participating in calibration Conducting performance review of team assigned Conducting quality induction for new hires
就職中
・
正在積極求職中
全職 / 暫不考慮遠端工作
6 到 10 年
MUMBAI UNIVERSITY
・
Commerce
曾任
Supervisor/ Team Leader Telemarketing @PT. Tradisi Untuk Semesta2018 ~ 2022
・
Staff Digital Marketing,Team Leader Telemarketing
兩個月內
unik. Work Experience Social Media Marketing . STMIK ANTAR BANGSA Membuat strategi pemasaran daring dan luring untuk meningkatkan brand kampus. Bersama dengan tim digital marketing dalam perencanaan dan pembuatan konten di Instagram dan TikTok. Fokus pada pengembangan kehadiran kampus secara online, menarik perhatian masyarakat. JanuariAgustus 2023 Team Leader Telemarketing • PT. Tradisi Untuk Semesta Pemimpin tim, mengkoordinasi pelaksanaan SOP, dan meningkatkan penjualan telemarketing. Memberikan pelatihan dan dukungan langsung, serta menyusun laporan harian penjualan. NovemberDesember 2022 Telemarketing PT. Infomedia Solusi Humanika JanuariJuni 2018 Menawarkan paket liburan Marriot Vacation Club melalui telepon, email, dan WhatsApp
待業中
・
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
SMA BINA WARGA 2 PALEMBANG
・
IPS
Senior Medical Representative PN and EN nutrition team @PT. Otsuka Indonesia2018 ~ 現在
・
Senior Medical Representative
三個月內
Muh Arsan S.Farm Senior Medical Representative Makassar, Makassar City, South Sulawesi, Indonesia Able to work in a team or individually, responsible and trustworthy has experience and knowledge in the pharmaceutical industry as a medical representative at Pt. Otsuka Indonesia (Parenteral and Enteral Nutrition team) and has good data analysis, communication and product knowledge skills. Pengalaman Kerja Senior Medical Representative PN and EN nutrition team • PT. Otsuka Indonesia JanuariPresent 1. Provide education related to products so that later the product is used properly by customers. Especially in the use of Parenteral and Enteral Nutrition
就職中
・
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
Universitas Pancasakti Makassar
・
Farmasi
曾任
Head Product Operation Manager - GAMES, Southeast Asia @OPPO Indonesia2021 ~ 現在
・
Project Manager, Product Operations, Product Support, Program Manager
一個月內
Ilham Kurniawan My diverse experience spans product management, content growth, digital marketing, and social media strategy across various industries. This journey underscores my adaptability and proficiency in driving impactful strategies in the ever-evolving landscape of digital business. Product Management Proficiency (BABE-Mainspring): During my two-year tenure as a Product Manager at BABE-Mainspring, I refined my abilities in crafting product roadmaps, collaborating with multifaceted teams, and conducting extensive market research. My role involved close coordination with content product teams, UI/UX specialists, and IT developers to introduce innovative features and ensure the safety and
待業中
・
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
BINUS University
・
Computer Science
曾任
KOL and Partnership Specialist – Social Content Marketing @OPPO2023 ~ 2024
・
Team Leader/Specialist
一個月內
Celeb/Mega KOLs. - Support social team to book KOLs for social always on. - Have good relationship with production house, publishers, sponsorships, TV...for partnerships. Affiliate Marketing – Key Account Management (KAM – Beauty, FMCG Category) • Lazada thángthángMonitor and manage KOLs to drive performance for Affiliates Team day-to-day, also for Lazada Platform. - Suggest exclusive deals for KOLs to join campaigns. - Plan and optimize all KOLs’ platforms to drive the best performance (GMV + orders). - Collaborate with Branding Team to manage and execute all plans for branding projects. - Have the data
待業中
・
正在積極求職中
全職 / 暫不考慮遠端工作
6 到 10 年
University of Education
・
Chinese最輕量、快速的招募方案，數百家企業的選擇
搜尋履歷，主動聯繫求職者，提升招募效率。
- 瀏覽所有搜尋結果
- 每日可無限次數開啟陌生對話
- 搜尋僅開放付費企業檢視的履歷
- 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號，如果想濾掉中文字，需搭配雙引號使用 (-"人資")
UI designer -UX
職場能力評價定義
專業技能
該領域中具備哪些專業能力（例如熟悉 SEO 操作，且會使用相關工具）。
問題解決能力
能洞察、分析問題，並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對，並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法，且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序，有效運用時間，準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感，願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展，有效引領團隊採取行動，達成共同目標。
專業背景
目前狀態
待業中
求職階段
專業
客戶成功經理
產業
資訊服務
工作年資
4 到 6 年
管理經歷
我有管理 5～10 人的經驗
技能
語言能力
求職偏好
希望獲得的職位
Customer Success / Marketing Specialist / Account Executive / Operation / Community
預期工作模式
全職
期望的工作地點
Taiwan
遠端工作意願
對遠端工作有興趣
接案服務
否
學歷
學校
National Taiwan University
主修科系
Political Science
Shu-Mei Hsu
Account Management
Customer Success
Professional in both marketing and EC industry
｜Taipei ，TW｜[email protected]｜+886-911-430-916
About Shu-Mei
An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service.
In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently.
In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.
Working Skills
Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication
Leadership|Know-how development|New employee orientation
IMC planning and implementation|Problem-solving|Data-analyzing
Working Experience
Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020
- Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution.
- Designed and developed automatic report formats to reduce the workloads of team members in the future.
- Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system.
- Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.
Senior Account Manager / Mar 2020 – Aug 2020
- Developed an e-commerce consulting tool-kit in the account management department, which is still applied today.
- Aided account managers in doing crisis management and communication in certain circumstances.
- Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries.
- Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients.
- Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.
Account Manager / Nov 2018 – Feb 2020
- Exceeded 60% of YOY growth rates each month in 2019 by consulting clients.
- Built lasting relationships with clients and earn their trust in multiple ways.
- Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers.
- Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy.
- Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission.
- Collaborated with other departments on developments of new features.
- Developed the new employee orientation for account management.
Account Manager / Jun 2018 – Aug 2018
- Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales.
- Established relationships with new clients and maintained and nurtured business relationships with existing ones.
- Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget.
- Helped to design a knowledge database of Omnimedia for the company.
Supervisor / Jul 2017 – May 2018
- Conducted meetings with clients as well as informed them about the current status of their projects.
- Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns.
- Assisted in the training process for new employees.
- Produced financial plans, media plans, and media forecasts.
- Analyzed and interpreted data to optimize the results of media campaigns.
Account Executive / Jul 2015 – May 2017
- Managed, reviewed progress, and delivered the client’s media projects.
- Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market.
- Implemented and managed online advertising campaigns.
- Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans.
- Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.
Executive / Oct 2014 – Apr 2015
- Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months.
- Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment.
- Developed marketing proposals to increase the engagement rate of the posts.
- Sought for cross-industry cooperation through cold calls.
Education
Political Science, NTU
Sep 2010 - Jun 2014
Language
Mandarin / Native
English / Professional (TOEIC 835)
Shu-Mei Hsu
Account Management
Customer Success
Professional in both marketing and EC industry
｜Taipei ，TW｜[email protected]｜+886-911-430-916
About Shu-Mei
An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service.
In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently.
In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.
Working Skills
Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication
Leadership|Know-how development|New employee orientation
IMC planning and implementation|Problem-solving|Data-analyzing
Working Experience
Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020
- Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution.
- Designed and developed automatic report formats to reduce the workloads of team members in the future.
- Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system.
- Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.
Senior Account Manager / Mar 2020 – Aug 2020
- Developed an e-commerce consulting tool-kit in the account management department, which is still applied today.
- Aided account managers in doing crisis management and communication in certain circumstances.
- Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries.
- Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients.
- Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.
Account Manager / Nov 2018 – Feb 2020
- Exceeded 60% of YOY growth rates each month in 2019 by consulting clients.
- Built lasting relationships with clients and earn their trust in multiple ways.
- Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers.
- Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy.
- Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission.
- Collaborated with other departments on developments of new features.
- Developed the new employee orientation for account management.
Account Manager / Jun 2018 – Aug 2018
- Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales.
- Established relationships with new clients and maintained and nurtured business relationships with existing ones.
- Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget.
- Helped to design a knowledge database of Omnimedia for the company.
Supervisor / Jul 2017 – May 2018
- Conducted meetings with clients as well as informed them about the current status of their projects.
- Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns.
- Assisted in the training process for new employees.
- Produced financial plans, media plans, and media forecasts.
- Analyzed and interpreted data to optimize the results of media campaigns.
Account Executive / Jul 2015 – May 2017
- Managed, reviewed progress, and delivered the client’s media projects.
- Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market.
- Implemented and managed online advertising campaigns.
- Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans.
- Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.
Executive / Oct 2014 – Apr 2015
- Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months.
- Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment.
- Developed marketing proposals to increase the engagement rate of the posts.
- Sought for cross-industry cooperation through cold calls.
Education
Political Science, NTU
Sep 2010 - Jun 2014
Language
Mandarin / Native
English / Professional (TOEIC 835)