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Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Dalam satu bulan
Douglas Yin, Tsung Wen 10+ years experience in Corp strategy & User Operations Expert in B2C Service Planning Results-driven Business Strategy & Operations Director with a proven track record of driving growth and efficiency. Skilled in developing strategic plans, optimizing processes, and leading cross-functional teams to success. Taiwan https://www.linkedin.com/in/douglasyin/ EXPRIENCE Head of Operation, Taiwan 51Talk Online Education Group NovApr 2024 Taipei, Taiwan Reason of leaving: Company operational and regulatory issues. As the Head of Operations in 51Talk Online Education Group in Taiwan, responsibilities would
Management
Planning
Customer Relationship
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ Sekarang
Marketing Manager
Dalam satu bulan
WordPress
Google Analytics
Project Management
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
淡江大學
英文學系
Avatar of the user.
Avatar of the user.
Consultant @Global Advanced IT Connections
2024 ~ 2024
Product Owner, Business Analyst, System Analyst
Dalam satu bulan
YAML
AWS
Azure
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Adamson University
Information Technology
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Dalam satu bulan
emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of the user.
Avatar of the user.
Past
Design Lead @1TM
2020 ~ Sekarang
Product Designer (UI/UX)
Dalam satu bulan
Communication
UX/UI Design
Visual Design
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Shih Chien University
媒體傳達設計學系
Avatar of 王文祥.
Avatar of 王文祥.
經理 @鴻博資訊有限公司
2015 ~ Sekarang
軟體工程師、電玩程式設計師、後端工程師、APP開發工程師、演算法開發工程師
Dalam satu bulan
Deep Learning Here is a summary of the relevant technologies in the field of machine learning that I have researched and become familiar with over the past year: Numpy (Numerical Computing Library) : Numpy is one of the core libraries for numerical computing in Python. It provides powerful mathematical functions and array operations, capable of handling multidimensional arrays and matrix operations. In data processing and analysis, Numpy is an indispensable tool for efficiently handling large amounts of data. Pandas (Data Analysis Library) : Pandas is an important library in Python for data analysis and data proce...
Python
AOI
MES
Sudah bekerja
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
10-15 tahun
崑工科技大學
電子工程
Avatar of Mars Lin.
Avatar of Mars Lin.
.Net 資深工程師 @澳創科技
2022 ~ Sekarang
C#.net Development 全端/後端工程師
Dalam satu bulan
平台 針對每個場站進行設備的管控, 目前近650場案場與近兩千台設備接受管控, 進行「預測性維護」、「設備即時Health Check」 並連結到Operations部門派發告警。 [ Refactor ] 將公司維運網站重構 原專案維jquery,Bootstrap4框架, 重構為React並完成前後端分離。 為公司降低營銷及系統開發、維
HTML
CSS
MSSQL
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
文化大學
Avatar of Reza Firdaus S. Kom.
Avatar of Reza Firdaus S. Kom.
Project and Product Manager (Freelancer) @PT. Hijau Naavee Ideatama
2023 ~ Sekarang
Product/Project Manager
Dalam satu bulan
owner to occupy the position of Project and Product Manager in developing an application system based on the HAF ERP Website, HAF ERP is a series of Modular-based web service systems that are fully integrated into your company's internal chain of needs, thereby helping to streamline your shipping operations. Built with research, case studies, and the support of shipping experts, HAF provides simple, effective, and future-proof solutions for your company. Therefore, HAF Products are designed to streamline tug and barge ship operations and facilitate seamless collaboration between each division in your shipping company to create
Communication
Project Management
Product Management
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
STMIK Pranata Indonesia
Information Technology
Avatar of 王柏貴.
Avatar of 王柏貴.
資深工程師 @旭聯科技股份有限公司
2018 ~ Sekarang
前端工程師
Dalam satu bulan
Pokuei Wang Frontend Engineer Kaohsiung City, Taiwan This is Pokuei Wang, people often call me Harry. I am passionate about information technology and enjoy participating in technical discussions with others. Professionally, I am a frontend developer specializing in Angular development, with considerable experience in Hybrid App development and proficiency in Tailwind CSS. I am skilled at designing modular frontend architectures and experience to develop backend Java Web Services, with a deep understanding of database operations. On top of that, I am also experienced in Linux related operations. I am a highly motivated and goal-oriented
Angular
Tailwind CSS
MS SQL
Reputation Credits1
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
崑山科技大學 Kun Shan University
資訊傳播科系
Avatar of 黃雅萱.
Avatar of 黃雅萱.
Past
Product Development Specialist @Emporium Corporation
2021 ~ 2024
商務開發、專案管理、產品開發
Dalam satu bulan
cross-functional resource integration independently. Executed quarterly marketing plans and achieved revenue targets. Experience in planning and executing domestic trade shows and exhibitions of various scales. MICE marketing experience Aetos Singapore based in Woodlands Checkpoint https://www.aetos.com.sg/About-AETOS Auxiliary Police Officer AugOct 2018 Assist custom officer for the clearance procedure Collecting of payment (fees, fines for VEP, Toll, ERP) Data Entry of motorists' particulars Ensure the checkpoint operations The Ritz Carlton Millenia Singapore Cashier/ Server AugAug 2016 Professional in wine serving and s...
Word
PowerPoint
Excel
Tidak bekerja
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
6-10 tahun
北九州YMCA
Japanese

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UI designer -UX
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Lebih dari satu tahun
Logo of SERCOMM.
SERCOMM
2018 ~ 2022
Taipei, Taiwan
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
QA / Test Engineer
Bidang Pekerjaan
Jaringan Komputer
Pengalaman Kerja
4-6 tahun pengalaman kerja (2-4 tahun relevan)
Management
Tidak ada
Keterampilan
Customer Service
IT Service Management
LinkedIn
Korean
Taiwanese (Native)
English
it support
SSH Client
Telnet Control Interface
VMware
Chinese (native)
Office software
Internet
DHCP
Router Configuration
WPS
FileZilla
FTP Server
Notepad++
TeamViewer
MD5
Command Prompt
Social Media
IBM Lotus Notes
Microsoft Office
Colasoft packet builder
Bahasa
Chinese
Bahasa ibu atau Bilingual
English
Fasih
Korean
Fasih
Preferensi Pencarian Pekerjaan
Jabatan
engineer
Tipe Pekerjaan
Full-time
Lokasi
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
Korea University
Jurusan
Student Exchange Program
Cetak

Yu Jhih, Jheng

[email protected]

+886 934 298 091

I'm a software / firmware test engineer based in Taipei with 4 years of experience in the workforce.

Also a team player with strong communication skills, having both QA testing and IT support tips.

Being able to gather and analyze customer needs and data, paying careful attention to providing

technical support.


Work experience

Software Test Engineer (Quality Assurance)

Sercomm, Taipei, Taiwan (Sep. 2018 - Present)

• Perform function test with multiple technical environments(Windows, Linux) for telecom operators / retail home routers.

• Execute black box test and edit test plan, including slight modification of testing scripts.

• Perform Wi-Fi 6 function test (OFDMA, MU-MIMO) with Spirent test center.

• Familiar with several security vulnerability scan such as NessusPro, Acunetix, OWASP, NexposeVA and OpenVAS.

• Verify WAN access(DHCP, PPPoE, L2TP) function in routers, including manual connection, idle time and DNS query. 

• Collect test results to generate reports, track and validate fixed bugs to meet spec requirements.

IT support Analyst Associate

Qualcomm, Taipei, Taiwan (May 2017 - Jul. 2018)

• Troubleshoot PC or mobile issues via phone, emails and chats for over 40,000 employees around the world.

• Provided technical services of Windows, engineering systems, enterprise applications, security, VPN, telephony...etc.

• Helped New Hires to activate login credential and identity verification.

• Used remote software to connect to customers’ PC and help resolve system problems.

• Shared technical information and managed good collaboration with global teams: networking, messenger, engineering, sales, hardware...etc.

• Made support documentation to clarify complex issues, and achieve efficient work processes. 


Mainly Used Tools

• Colasoft packet builder

• SecureCRT, Xshell

• Spirent Test Center

• TestLink, Mantis, Redmine, JIRA

• Tftpd64

• VMware

• Wireshark


Network knowledge


• L2-L3 protocols

Wi-Fi(IEEE 802.11), PPPoE, L2TP, IP v4/V6, ICMP

• L4-L7 protocols

TCP, UDP, PPTP, DHCP, DNS, FTP, HTTP, SSH, Telnet, SSDP(UPnP), NTP

Languages

• Mandarin and Taiwanese : Native speaker

• English : Proficient speaker

• Korean : Proficient speaker

Education

• Bachelor's Degree in Information Management

National University of Kaohsiung (Sep. 2011 - Jul. 2016 graduated)

• Student Exchange Program

Korea University - Seoul (Sep. 2015 - Jul. 2016)

CV
Profil

Yu Jhih, Jheng

[email protected]

+886 934 298 091

I'm a software / firmware test engineer based in Taipei with 4 years of experience in the workforce.

Also a team player with strong communication skills, having both QA testing and IT support tips.

Being able to gather and analyze customer needs and data, paying careful attention to providing

technical support.


Work experience

Software Test Engineer (Quality Assurance)

Sercomm, Taipei, Taiwan (Sep. 2018 - Present)

• Perform function test with multiple technical environments(Windows, Linux) for telecom operators / retail home routers.

• Execute black box test and edit test plan, including slight modification of testing scripts.

• Perform Wi-Fi 6 function test (OFDMA, MU-MIMO) with Spirent test center.

• Familiar with several security vulnerability scan such as NessusPro, Acunetix, OWASP, NexposeVA and OpenVAS.

• Verify WAN access(DHCP, PPPoE, L2TP) function in routers, including manual connection, idle time and DNS query. 

• Collect test results to generate reports, track and validate fixed bugs to meet spec requirements.

IT support Analyst Associate

Qualcomm, Taipei, Taiwan (May 2017 - Jul. 2018)

• Troubleshoot PC or mobile issues via phone, emails and chats for over 40,000 employees around the world.

• Provided technical services of Windows, engineering systems, enterprise applications, security, VPN, telephony...etc.

• Helped New Hires to activate login credential and identity verification.

• Used remote software to connect to customers’ PC and help resolve system problems.

• Shared technical information and managed good collaboration with global teams: networking, messenger, engineering, sales, hardware...etc.

• Made support documentation to clarify complex issues, and achieve efficient work processes. 


Mainly Used Tools

• Colasoft packet builder

• SecureCRT, Xshell

• Spirent Test Center

• TestLink, Mantis, Redmine, JIRA

• Tftpd64

• VMware

• Wireshark


Network knowledge


• L2-L3 protocols

Wi-Fi(IEEE 802.11), PPPoE, L2TP, IP v4/V6, ICMP

• L4-L7 protocols

TCP, UDP, PPTP, DHCP, DNS, FTP, HTTP, SSH, Telnet, SSDP(UPnP), NTP

Languages

• Mandarin and Taiwanese : Native speaker

• English : Proficient speaker

• Korean : Proficient speaker

Education

• Bachelor's Degree in Information Management

National University of Kaohsiung (Sep. 2011 - Jul. 2016 graduated)

• Student Exchange Program

Korea University - Seoul (Sep. 2015 - Jul. 2016)