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Senior CRM project manager @Wunderman Thompson France
2023 ~ Present
Digital marketing Project manager
Within six months
an omnichannel customer journey and provide an enhanced customer experience through targeted Marketing and CRM softwares. Work Experience Senior CRM project manager • Wunderman Thompson France AprilPresent - Responsible for the CRM strategy and the proper functioning of the loyalty program Contribution to building the CRM calendar in line with the marketing plan. - Participating in the deployment of CRM projects across France in collaboration with the marketing teams - Running different campaigns, from concept to execution across all channels (email, push notifications, in-app messages, etc.), including: building customer journeys, challenging marketing proposals, working on CRM editorial, integrating the campaign
Marketing
Digital Marketing
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Paris I: Panthéon-Sorbonne
Commerce international
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Avatar of the user.
Senior Assistant Manager Marketing Department @NEC Taiwan Ltd.
2019 ~ Present
senior marketer, assistant manager,ESG Specialist/Manager
Within one month
Marketing
Project Management
Strategic Planning
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
國立勤益科技大學
電子工程系
Avatar of Aetsam Asmeer.
Avatar of Aetsam Asmeer.
Past
Freelance @Upwork
2023 ~ Present
Digital Marketing Specialist
Within six months
Fueled by a deep desire to excel in the ever-evolving Digital Marketing domain, I am eagerly seeking opportunities that offer substantial growth prospects. With a hunger for success and a commitment to continuous improvement, I am poised to make a remarkable impact in the field of technology and digital marketing. Mutrah, Muscat, Oman Work Experience Digital Marketing Manager • The Asmeer Tech SeptemberOctober 2023 The Asmeer Tech" is a highly experienced freelancing platform run by me, specializing in digital marketing, social media marketing, SEO, Web Designing, Web Development, and Graphic Designing services. With five years of exceptional
Social Media Marketing
Web Designing
Content Marketing
Unemployed
Full-time / Interested in working remotely
4-6 years
Virtual University
Computer Science
Avatar of Nanang Latif hafidz ramadan.
Avatar of Nanang Latif hafidz ramadan.
Past
barista @Bale roso resto
2022 ~ Present
Content Curator、Digital Marketing Specialist、Social Media Marketing Specialist
Within six months
untuk dikategorikan sebagai data asli atau palsu, sehingga client dapat memutuskan untuk melanjutkan kerjasama dengan customer atau tiidak. Barista • Baleroso Resto MeiSekarang Saya adalah seorang barista yang berkomitmen untuk memberikan pengalaman pelanggan yang luar biasa di dunia kopi. Selain itu, saya adalah seorang yang cepat belajar dan berfokus pada detail, sehingga saya dapat memberikan minuman berkualitas tinggi dengan kecepatan yang efisien, bahkan pada saat jam sibuk. PendidikanSmk negeri 6 kendal Komunikasi Digital dan Media/Multimedia Skil Word Excel PowerPoint CorelDRAW Adobe Photoshop Premiere Pro After Effects SketchUp Lightroom Canva Filmora Bahasa Indonesian — Bahasa Ibu English — Menengah
Word
Excel
PowerPoint
Unemployed
Full-time / Interested in working remotely
6-10 years
Smk negeri 6 kendal
Komunikasi Digital dan Media/Multimedia
Avatar of 張令潔 Bala Chang.
Avatar of 張令潔 Bala Chang.
專案管理/副分析師 @財團法人資訊工業策進會服務創新研究所
2018 ~ Present
Within two months
Jen Catholic University. Skills Integrated marketing strategy, Project management, Social Media Marketing, Data observation and Application Consulting. Experiences Institute for Information Industry, Project Management , Apr 2018 ~ Now Software product development and process schedule management, project schedule management, cross-organization communication, and business sales. Finara Living, Senior Integrated Marketing, Jun 2017 ~ Apr 2018 Official website and various online channels operation, data observation (Google analytics, Facebook, Instagram), membership growth and social media maintenance, brand marketing strategy planning and execution. OPI Taiwan, Senior digital Marketing, Feb 2015 ~ Jun 2017 Official website operation, marketing strategy formulation, social media operation, visual
PowerPoint
Word
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
輔仁大學
影像傳播學系
Avatar of Daisy Yiwen Wang.
Avatar of Daisy Yiwen Wang.
Senior Channel Marketing Manager @ASUS
2019 ~ 2022
Senior Marketing Manager
More than one year
Marketing Manager ASUS Computer Inc. Managed E-commerce strategies for the U.S. region. Responsible for overall channel strategy and driving online execution at key channel partners such as Amazon, BestBuy, Walmart, etc. Develop in-depth value propositions for each product/ series and provide digital marketing content to build collateral. Manage the overall lifecycle of the GTM strategy and ensure alignment with stakeholders and partners such as Intel, Microsoft, AMD, Nvidia and Google. ● Defined quarterly channel marketing plans in accordance with business goals and objectives ● Developed channel-wide demand gen
Amazon Advertising
Digital Marketing
Project Management
Full-time / Interested in working remotely
10-15 years
Ara institute of canterbury
Visual Communication Design
Avatar of Matt O'Connor.
Avatar of Matt O'Connor.
Founder VP @Outperforms
Consultant or Account Executive
More than one year
25 to 35 sales reps) Recipient of President’s Club Award (Designated for top sales in company) for 2010, 2011, 2012 Helped increase team sales by 60% (+$10mm) by outperforming sales quotas & increasing team quotas Additional Aggregate Experience 9 years Real Estate Investor, Business Owner 6 years Startup Founder , Digital Marketing E-commerce, Leadership 5 years Supervisor, Operations, B2B & Inside Sales, Startup & SME Sales, Finance & Banking 4 years Facilitator, Teaching Assistant, Volunteer for kids & adults with Developmental Disabilities 3 years Business Consulting, Marketing, E-Commerce, SaaS & Security Sales, Recruiting, People Analytics 2 year Business Analyst, Video Marketing, HR Tech
Sales & Marketing
Sales
Sales & Customer Service
Full-time / Interested in working remotely
More than 15 years
Sinclair
Business
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Avatar of the user.
Director of Secondary Education @University Heights Schools
2016 ~ Present
professor
More than one year
Word
PowerPoint
Excel
Not open to opportunities
Full-time / Interested in working remotely
More than 15 years
Capella University
Educational Administration
Avatar of Alina Chiang.
Avatar of Alina Chiang.
Global Procurement Manager @HannStar Display
2020 ~ Present
國際採購、產品企劃、PM、國外業務
Within one month
annually : USD 1,700,000-2,000,000 • Develop a comprehensive plan for the procurement of materials, leading to 20% USD350,000 reduction • Resolved a RMA issue from a new vendor to save USD 60,000 order. Sales Manager • Solomon Technology NovSept 2020 | Taipei, Taiwan •Developed innovative sales and marketing strategies to accelerate business expansion by building a strong brand, partner internal & external key stakeholders •Executed marketing strategies and tactics through new product development, SEO ranking by keyword search, marketing newsletter of LCD display in digital channel •Strategic planning for analyzing leads and the pricing provided by competitor to
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
English Language and Literature, General

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Within one month
Operation Lead
Logo of Kakao Entertainment.
Kakao Entertainment
2023 ~ Present
Jakarta, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Marketing Operations
Fields of Employment
Publishing, Media, AdTech / MarTech
Work experience
4-6 years
Management
Skills
Google Suite
Trello
Communication
Creative Thinking
Problem Solving
Content Writing
Meta Business Suite
Social Media Content Creation
Languages
English
Intermediate
Indonesian
Native or Bilingual
Korean
Beginner
Japanese
Beginner
Job search preferences
Positions
Content Creator、Digital Marketing Specialist、Social Media Marketing Specialist
Job types
Full-time
Locations
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, Tangerang Selatan, Kota Tangerang Selatan, Banten, Indonesia
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
IPB University
Major
Marketing/Marketing Management, General
Print

Sofia Han

Marketing & Growth Operations

  Jakarta, Indonesia

Enthusiast marketer who love to follow trends, try new foods and travel to hidden gem places. Expertise in idea, creative strategy, and presentation, Google spreadsheet, Google Sheets & project managements tools such as Trello. Sometimes enjoying design and making illustration by Canva, Figma & Clip Studio Paint Software. Open interest in CRM & data analysis for optimizing in-app content marketing improvement.

Work Experience

Service Operation Lead  •  Kakao Entertainment

September 2023 - Present

- Conduct analysis in-app event & suitable content for users.
- Help to strategize the marketing strategy for Kakao Webtoon Indonesia.
- Coordinate among HQ KR business team to ID stakeholder (Contents Design, SNS, performance marketers, CRM & CS team) for day-to-day business operation.
- Assess and comprehend variations in indicators, and carry out suitable action.
- Rapidly comprehend the users needs, formulate and implement strategies.

Social Media & Community Coordinator  •  Kakao Entertainment

April 2022 - September 2023

- Communicate between Marketing HQ team to Marketing team ID members.
- Communicate the in-app campaign event plan promotion with growth team and discussing the idea to promote event to social media with ID team.
- Localize the promotion or marketing plan.
- Planning the details of marketing promotion.
- Communicate the marketing & in-app campaign social media plan inquiries to design team.
- Splitting works between team members.
- Managing content and team schedule.
- Research and build relation with community on fanbase or offline events (Kakaovers).

Campaign Officer - In App Marketing Operation  •  Kakao Entertainment

April 2020 - April 2022

Scope of works:
- Plan and execute monthly campaign & events in-applications
- Organize and communicate detail campaign requirements with CRM division, and design assets requirements with app marketing designers
- Managing the app-designers daily workload projects by organizing the request by Trello
- Daily check & re-check, upload, and monitoring the event bug (o-banner, event banner, front
popup banner, and other banner as requested)
- Support and communication with app-third party partners

Achievements:
- Listing 9 in-app event on 2021 that contribute up to 18% of Unique Visitor (UV) increased
- Gaining up to 35% GMV from 9 event during 2021
- Increasing designer work delivery time by organizing brief and trelo that makes the revision less than 4-5X

Detail in-app acievement provided on the portofolio documents below

Marketing & Business Development Associate  •  Kakao Entertainment

November 2019 - Maret 2020

- Organize daily social media (Organics SNS) contents schedule plan
- Plan daily social media (SNS) contents & communicate brief to contents marketing designers
- Making ad captions copy for every new webtoons
- Research marketing channels (Offline) trends and vendors
- (ad hoc) temporarily handling contents upload scheduling for Facebook Ads and TikTok ads (excluding budgeting and analytics report)
- Supporting KOL brief and activities for brand

Achievements:
- Gaining +50.000 Instagram @kakaopageindo followers on 2021, 10.000 twitter @kakaopage_indonesia followers
- Main SNS contents reach around 5K-7K likes and 1000+ comments on instagram post on 2021
- Gain 3-5% Sign-up user proofed by voucher code applied on KOL Youtube campaign (RANS Ent and NAY)

Internal Communication Staff  •  Tiket.com (PT. Global Tiket Network)

Juni 2019 - Oktober 2019

- Support people management specialist & L&D teams with writes the publication & announcements with interesting contents on internal e-mail newsletter and peopleattiket social media
- Support talent acquisition team and employee branding to organize the event on job fair and campus visit

Service Branding  •  Bukalapak

November 2018 - Juli 2019

- Organizing and communicate the CS employee voice box called BukaSharing to the employee and to management boards
- Plan and execute CSM Internal Communication channels, Instagram @csmheroes and e-magazine CSM Heroes
- Support the collateral and offline branding activities of BukaBantuan, such as TV ads, ATL/BTL, event organizations, and special event (Hari konsumen Nasional, ICCA)

Achievements:
- Gaining 500+ followers, from 200+ to 700+ followers (all CSM crew) on instagram @csmheroes by creating HQJ (High Quality Jomblo) Segments on Instagram Story
- Supporting behind the scene activities of BukaBantuan Branding ads by Dian Sastrowardoyo

Service Quality Assurance - Customer Satisfaction Management  •  Bukalapak

Maret 2018 - Oktober 2018

Creating the best service to make happiest and highest quality of CS Bukalapak as an ambition to drive Bukalapak as #1 platform for Customer satisfaction services e-Commerce Category

Works Scope:
- Support knowledge management specialist to daily manage the contents on internal google sites systems
- Facilitate training & developments team routine training activities, discussion with QC activities, making workflow of work scope & word CS macro template
- Sync with SPV and team leader for organizing questions lists and monitoring monthly CS refreshment test for each 9 Sections (CS Email, CS Payment, PTE (Return & Inventory), CS Social Media, CS Live Chat, VVIP & Crisis Center, O2O, CS Anti Fraud, and Call Center)

Know Your Consumer - Internship  •  Bukalapak

Desember 2017 - Maret 2018

Make sure that Bukalapak Customer data are valid for opened the Bukadompet fitur as an ambition to drive Bukalapak to be #1 trusted platform that covers all people to online buying and selling activities

Creative Team Internship  •  Martha Tilaar Group

Juli 2017 - Agustus 2017

Creating moodboard and marketing brief for several products such us BioKos, Mirabella, and SariAyu Hijab.

Editor In Chief  •  Centre of Management IPB

Januari 2017 - Maret 2017

- Organizing work plan for reporters, photographers, editors, and designers.
- Organizing the contents lists and magazines designs.

Editor  •  BEM FEM IPB

Januari 2016 - Januari 2017

Article proofread & editor for OMG! Magazine (Faculty of Economics and Management IPB Internal Magazine) 15th-16th.

Administrative Intern  •  Rumah Sakit Hewan Pendidikan IPB

Januari 2015 - Februari 2015

- Handling registration & administration process,
- Organize the patient & pet owner data
- note the prescriptions and payment process on the petshop

Education


IPB University

Marketing/Marketing Management, General

2013 - 2017

Ehime University

Community Services

2016 - 2016

Skills

   Google Suite      Trello      Communication      Creative Thinking      Problem Solving      Content Writing      Meta Business Suite      Social Media Content Creation   

Languages

   English — Menengah      Indonesian — Bahasa Ibu      Korean — Dasar      Japanese — Dasar   

Resume
Profile

Sofia Han

Marketing & Growth Operations

  Jakarta, Indonesia

Enthusiast marketer who love to follow trends, try new foods and travel to hidden gem places. Expertise in idea, creative strategy, and presentation, Google spreadsheet, Google Sheets & project managements tools such as Trello. Sometimes enjoying design and making illustration by Canva, Figma & Clip Studio Paint Software. Open interest in CRM & data analysis for optimizing in-app content marketing improvement.

Work Experience

Service Operation Lead  •  Kakao Entertainment

September 2023 - Present

- Conduct analysis in-app event & suitable content for users.
- Help to strategize the marketing strategy for Kakao Webtoon Indonesia.
- Coordinate among HQ KR business team to ID stakeholder (Contents Design, SNS, performance marketers, CRM & CS team) for day-to-day business operation.
- Assess and comprehend variations in indicators, and carry out suitable action.
- Rapidly comprehend the users needs, formulate and implement strategies.

Social Media & Community Coordinator  •  Kakao Entertainment

April 2022 - September 2023

- Communicate between Marketing HQ team to Marketing team ID members.
- Communicate the in-app campaign event plan promotion with growth team and discussing the idea to promote event to social media with ID team.
- Localize the promotion or marketing plan.
- Planning the details of marketing promotion.
- Communicate the marketing & in-app campaign social media plan inquiries to design team.
- Splitting works between team members.
- Managing content and team schedule.
- Research and build relation with community on fanbase or offline events (Kakaovers).

Campaign Officer - In App Marketing Operation  •  Kakao Entertainment

April 2020 - April 2022

Scope of works:
- Plan and execute monthly campaign & events in-applications
- Organize and communicate detail campaign requirements with CRM division, and design assets requirements with app marketing designers
- Managing the app-designers daily workload projects by organizing the request by Trello
- Daily check & re-check, upload, and monitoring the event bug (o-banner, event banner, front
popup banner, and other banner as requested)
- Support and communication with app-third party partners

Achievements:
- Listing 9 in-app event on 2021 that contribute up to 18% of Unique Visitor (UV) increased
- Gaining up to 35% GMV from 9 event during 2021
- Increasing designer work delivery time by organizing brief and trelo that makes the revision less than 4-5X

Detail in-app acievement provided on the portofolio documents below

Marketing & Business Development Associate  •  Kakao Entertainment

November 2019 - Maret 2020

- Organize daily social media (Organics SNS) contents schedule plan
- Plan daily social media (SNS) contents & communicate brief to contents marketing designers
- Making ad captions copy for every new webtoons
- Research marketing channels (Offline) trends and vendors
- (ad hoc) temporarily handling contents upload scheduling for Facebook Ads and TikTok ads (excluding budgeting and analytics report)
- Supporting KOL brief and activities for brand

Achievements:
- Gaining +50.000 Instagram @kakaopageindo followers on 2021, 10.000 twitter @kakaopage_indonesia followers
- Main SNS contents reach around 5K-7K likes and 1000+ comments on instagram post on 2021
- Gain 3-5% Sign-up user proofed by voucher code applied on KOL Youtube campaign (RANS Ent and NAY)

Internal Communication Staff  •  Tiket.com (PT. Global Tiket Network)

Juni 2019 - Oktober 2019

- Support people management specialist & L&D teams with writes the publication & announcements with interesting contents on internal e-mail newsletter and peopleattiket social media
- Support talent acquisition team and employee branding to organize the event on job fair and campus visit

Service Branding  •  Bukalapak

November 2018 - Juli 2019

- Organizing and communicate the CS employee voice box called BukaSharing to the employee and to management boards
- Plan and execute CSM Internal Communication channels, Instagram @csmheroes and e-magazine CSM Heroes
- Support the collateral and offline branding activities of BukaBantuan, such as TV ads, ATL/BTL, event organizations, and special event (Hari konsumen Nasional, ICCA)

Achievements:
- Gaining 500+ followers, from 200+ to 700+ followers (all CSM crew) on instagram @csmheroes by creating HQJ (High Quality Jomblo) Segments on Instagram Story
- Supporting behind the scene activities of BukaBantuan Branding ads by Dian Sastrowardoyo

Service Quality Assurance - Customer Satisfaction Management  •  Bukalapak

Maret 2018 - Oktober 2018

Creating the best service to make happiest and highest quality of CS Bukalapak as an ambition to drive Bukalapak as #1 platform for Customer satisfaction services e-Commerce Category

Works Scope:
- Support knowledge management specialist to daily manage the contents on internal google sites systems
- Facilitate training & developments team routine training activities, discussion with QC activities, making workflow of work scope & word CS macro template
- Sync with SPV and team leader for organizing questions lists and monitoring monthly CS refreshment test for each 9 Sections (CS Email, CS Payment, PTE (Return & Inventory), CS Social Media, CS Live Chat, VVIP & Crisis Center, O2O, CS Anti Fraud, and Call Center)

Know Your Consumer - Internship  •  Bukalapak

Desember 2017 - Maret 2018

Make sure that Bukalapak Customer data are valid for opened the Bukadompet fitur as an ambition to drive Bukalapak to be #1 trusted platform that covers all people to online buying and selling activities

Creative Team Internship  •  Martha Tilaar Group

Juli 2017 - Agustus 2017

Creating moodboard and marketing brief for several products such us BioKos, Mirabella, and SariAyu Hijab.

Editor In Chief  •  Centre of Management IPB

Januari 2017 - Maret 2017

- Organizing work plan for reporters, photographers, editors, and designers.
- Organizing the contents lists and magazines designs.

Editor  •  BEM FEM IPB

Januari 2016 - Januari 2017

Article proofread & editor for OMG! Magazine (Faculty of Economics and Management IPB Internal Magazine) 15th-16th.

Administrative Intern  •  Rumah Sakit Hewan Pendidikan IPB

Januari 2015 - Februari 2015

- Handling registration & administration process,
- Organize the patient & pet owner data
- note the prescriptions and payment process on the petshop

Education


IPB University

Marketing/Marketing Management, General

2013 - 2017

Ehime University

Community Services

2016 - 2016

Skills

   Google Suite      Trello      Communication      Creative Thinking      Problem Solving      Content Writing      Meta Business Suite      Social Media Content Creation   

Languages

   English — Menengah      Indonesian — Bahasa Ibu      Korean — Dasar      Japanese — Dasar