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Taipei City, Taiwan
Avatar of Steven.
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Active
Project Manager @明基電通
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
製造工程與經營管理系
Avatar of April Yen.
Avatar of April Yen.
Operation & Marketing Director / US & SEA Region @17LIVE Inc.
2021 ~ Present
Marketing or Operation Manager / Director
Within one month
April Yen Communication, Marketing and Operation Expert Taipei, Taiwan As a seasoned marcom professional with over a decade of experience, I have honed my skills in luxury retail and emerging technology sectors. My expertise spans various domains, including communication, operations, integrated marketing, event management, public relations, customer relationship management, and both online and offline marketing strategy. I maintain a humble and passionate approach in my work. Continuously seeking opportunities to learn, I remain grounded and committed to expanding my knowledge base. I firmly believe that there is always more to discover, and eagerly embrace new challenges
Marketing Communications
Marketing & PR
KOL Management
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
Events and Exhibition Management
Avatar of Clara Chang.
Avatar of Clara Chang.
Past
Breeze Couture Marketing Specialist 微風代理精品 行銷企劃 @微風集團 Breeze Department Store
2022 ~ 2022
Marketing/ PR Specialist/ Event planner
Within one month
Ju Chen (Clara) Chang brand marketer & PR, event planner [email protected]・・Taiwan Professional Experience JanAug 2022 Marketing Specialist Breeze Couture Co., Ltd. Event Planning: plan, propose and excecute VIP events, new store openings, media press conferences and others in accordance with brand head office regulations. Public Relations: cross-industry cooperation and cordination, resource exchange to enhance brand exposure, member recruitment planning. Social Media: brand community (FB/IG) content creating and managing. #brand marketing #customer relationship management #budget management and payment handling #marketing event planning and execution #
Microsoft Office
SPSS
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Queen Mary University of London
Marketing
Avatar of 王中敬.
Avatar of 王中敬.
Pre-Sales @拼起科技(智影顧問)
2022 ~ Present
Customer Success Manager
Within one month
feature development based on client requirements. -Ensured the attainment of project Key Performance Indicators (KPIs) for clients, thereby cultivating ongoing collaborative partnerships and subsequent orders. 助理工程師 • 菱光機械 九月一月Immediate resolution of lift equipment malfunctions -Regular maintenance to ensure smooth operation -Planning operational sequences for proper user utilization 學歷National Taiwan University of Science and Technology Department of Mechanical Engineering 技能 Customer Relationship Management Proposal and presentation skills Strategic Planning Solution-Oriented Project Management Skills 語言 Chinese — 母語或雙語 Engl...
Customer Relationship Management
Proposal and presentation skills
Strategic Planning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology
Department of Mechanical Engineering
Avatar of the user.
Avatar of the user.
Past
Leader of APAC @FurniturePros Logistics Solutions Inc.
2022 ~ 2023
VP of Operations
Within one month
Communication
Management Team
Innovation Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
科技管理研究所
Avatar of Jeffery Chiang Hsieh.
Avatar of Jeffery Chiang Hsieh.
Past
Global Strategic Partnerships Manager @Adtiming
2022 ~ 2023
Business Development or Key Account Management or Client Acquisition or bundled in.
Within one month
Jeffery Chiang Hsieh An innovative and results-oriented mindset in the internet industry. Experienced with business development in digital ads and the trend of Mobile App Market in Greater China. Skilled in strategic planning, analytical skills and project management.Specializing in cross-functional teamwork, customer needs clarification and business relationship management. Taipei ,Taiwan 工作經歷 Global Strategic Partnerships Manager • Adtiming 八月八月Led global strategic partnerships, drove adoption of Advertising Monetization SaaS Solutions through diverse strategies: email marketing, Linkedin campaigns, online/offline events, and local sales and agency partner recruitment - Surpassed
Microsoft Office
Google Analytics
Word
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tsinghua University
Real Estate
Avatar of the user.
Avatar of the user.
Global Procurement Manager @HannStar Display
2020 ~ Present
國際採購、產品企劃、PM、國外業務
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
English Language and Literature, General
Avatar of Sheng Yun Chen.
Avatar of Sheng Yun Chen.
Past
Program Manager (Contract) @Roundabout Ltd.
2023 ~ 2023
PM
Within one month
CSR initiatives. As an account executive, I am responsible for project management, strategic planning, customer and media relationship management, and vendor management. Notable achievements included: Project Management: Focused on B2C projects, serving as project leader for multiple international brands. Driving over 10 press conferences, product launches, pop-up stores, and collaborative restaurant events and acting as the PR contact windows for the brands. Communication Skills: Enhanced collaboration and project outcomes by clearly briefing, including conveying project objectives, deliverables, and expectations to team members. Media Relationship Management: During the COVID-19 pandemic, proactivel...
Google Workspace
Microsoft Office
Canva
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
The University of Sheffield
Marketing Management Pratice
Avatar of the user.
Avatar of the user.
Past
Business Development @bOMDIC
Sales Manager / Account Manager
Within two months
Marketing
International Sales & Marketing
Social Media Marketing
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
輔仁大學
Marketing
Avatar of 何岫蓉 HSIU-JUNG HO (Caroline).
Avatar of 何岫蓉 HSIU-JUNG HO (Caroline).
公關 @PressPlay_瑞奧股份有限公司
2023 ~ Present
行銷企劃、品牌行銷、品牌公關
Within two months
何岫蓉 HSIU-JUNG HO (Caroline) [email protected] 品牌端及代理商Marcom經歷,具備有效媒體資源及完整公關專業。擁有行銷企劃與組織的能力,發展客戶關係管理的溝通技巧,並具備對市場的敏銳度及因應變化的彈性,緊湊的工作環境培養出短時間訂定策略及執行
Word
English as a Second Language (ESL)
PowerPoint
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of Southampton
Fashion Marketing and Branding

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Problem-Solving
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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Within one month
Project Manager
Logo of 明基電通.
明基電通
2022 ~ Present
Taoyuan, 桃園區桃園市台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Customer Service Manager, Project Manager, Transportation Manager
Fields of Employment
Consumer Electronics, Electronics / Telecommunications, Manufacturing
Work experience
More than 15 years work experience (4-6 years relevant)
Management
I've had experience in managing 5-10 people
Skills
Word
PowerPoint
Excel
Microsoft Office
Photoshop
Communication
ERP
Analysis
Coordination
Project Management
Presentation
Cost Management
Languages
Chinese
Native or Bilingual
English
Intermediate
Job search preferences
Positions
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Job types
Full-time
Locations
Taipei, 台灣, New Taipei City, 台灣, Taoyuán, 台灣
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Yuan-Ze University
Major
製造工程與經營管理系
Print

Steven

I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences.

Business & Project Management Experience:

  • 2 years as a Project Manager
  • 2 years as a Sales Manager/Project Manager (ODM/OEM)
  • 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy)

Supply Chain Management Experience:

  • 4 years as a Supply Chain Management Planner
  • 2 years in Customs
  • 3 years in Logistics Management

Customer Service Management Experience:

  • 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals)

Key Attributes:

  1. Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks.
  2. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability.
  3. Excellent communication skills, facilitating effective communication and coordination with clients, RD, and suppliers.
  4. Outstanding performance in business management, conducting market research and brand marketing to increase product visibility and market share.
  5. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance.
  6. Possessing diverse skills, including project management, supply chain, logistics, and customs management, enabling coordination and execution across various domains.
  7. Demonstrated excellence in business experience, actively participating in the development and management of several significant projects.
  8. Well-educated background, a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge.

  Taoyuan City, Taiwan   

工作經歷

Project Manager  •  明基電通

六月 2022 - Present

  1. Global Service Quality Project Management.
  2. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments.
  3. Government Project Service Cost Calculation.
  4. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination.
  5. Project Problem Solving and Tracking.
  6. Project Progress Planning and Management.
  7. Expense Audit and Review of Missing Components for Improvement.
  8. Financial Report Compilation and Analysis.
  9. Service Performance Indicator Statistics and Analysis.
  10. Compilation of Annual Budget Data from Various Business Units.
  11. Company Annual Budget Meeting Presentation.
  12. Salesforce System Platform Management and Maintenance.

Achievements:

1. Global Cost Savings:

Implemented cost-saving measures in the 2023 fiscal year, resulting in a total service cost reduction exceeding US$ 1.0 million. Meticulous budget planning and cost management significantly enhanced overall efficiency.

2. Business Collaboration and Revenue Growth:

Assisted the Sales team of a subsidiary in securing a contract with a prominent US university's display project, valued at over US$ 2.3 million. This achievement not only increased company revenue but also strengthened customer relations.

Sales Manager / PM  •  佳世達科技股份有限公司

七月 2020 - 六月 2022

  1. New Client Development and Visits:

    • Actively engaged in acquiring new clients and managing client visits.
  2. Customer Service Relationship Maintenance:

    • Maintained and strengthened customer service relationships to ensure satisfaction and loyalty.
  3. Problem Solving and Market Analysis:

    • Resolved issues promptly and conducted market analysis to adapt to changing market dynamics.
  4. NPI Development and Specification Confirmation:

    • Led New Product Introduction (NPI) development and ensured specification confirmation.
  5. NPI Development Cost Review:

    • Conducted cost reviews for NPI development projects.
  6. Project Quotation (RFQ/RFI) and Cost Analysis, Contract Management:

    • Managed project quotations, analyzed costs, and handled contract management.
  7. Customer Demand Management Mechanism:

    • Developed and implemented mechanisms for effective customer demand management.
  8. Production Manufacturing Delivery Responses:

    • Provided timely responses to production manufacturing delivery queries.
  9. Customer Sales Shipment Analysis:

    • Analyzed customer sales shipments to identify trends and opportunities.
  10. Financial Statement Compilation and Analysis:

    • Compiled and analyzed financial statements to guide decision-making.
  11. Inventory Management (Materials or Finished Products):

    • Oversaw inventory management for both materials and finished products.
  12. Cross-Department Communication and Coordination:

    • Facilitated communication and coordination across different departments.
  13. Project Problem Resolution and Tracking:

    • Resolved project-related issues and tracked progress effectively.
  14. Project Schedule Planning and Management:

    • Planned and managed project schedules to ensure timely completion.

Achievement:

  1. Comprehensive Project Management:

    • Successfully managed end-to-end project lifecycle from new product development to mass production.
    • Exhibited outstanding project management capabilities through effective communication and coordination, ensuring timely product entry into mass production.
  2. Client Relationship Management:

    • Proactively maintained strong relationships with clients, securing repeat orders from existing clients and winning new contracts.
    • Contributed to the company's stellar performance, generating approximately US$ 190 million in annual revenue.
  3. Cost Efficiency and Inventory Management:

    • Revitalized inventory management by reviewing existing materials, distinguishing reusable and resalable items.
    • Optimized inventory, resulting in cost savings exceeding NT$ 5 million and enhanced resource reuse benefits.

Sales Manager / PM  •  BenQ ESCO

八月 2015 - 七月 2020

  1. Energy Comprehensive Planning and Design:

    • Led design efforts for comprehensive energy planning, covering air conditioning, lighting, power, compressed air, waste heat recovery, and energy management.
  2. IoT/IoE and Energy Management System Planning and Design:

    • Developed plans and designs for IoT/IoE and energy management systems.
  3. Equipment Addition/Replacement Design Engineering:

    • Managed engineering designs for equipment addition and replacement.
  4. Energy Storage System Planning and Design:

    • Oversaw planning and design for energy storage systems.
  5. Large Equipment Leasing Projects:

    • Executed projects related to large equipment leasing.
  6. Electricity Price Energy Saving Project Planning:

    • Formulated plans for electricity price energy-saving projects.
  7. Customized Project Services and Solution Selection:

    • Provided customized project services and selected appropriate solutions.
  8. Project Planning, Implementation, and Business Development:

    • Planned, implemented, and tracked projects, concurrently managing business development and integration.
  9. Annual Performance Goal Setting and Budgeting:

    • Set annual performance goals and budgets.
  10. Project Customer Engagement and Business Development:

    • Engaged with project customers and developed new business opportunities.
  11. Market Trend Analysis and Competitor Comparison:

    • Conducted market trend analysis and competitor comparisons.
  12. Cross-Departmental Communication and Resource Integration:

    • Facilitated communication and resource integration across departments.
  13. Market Dynamics and Pricing Reporting:

    • Collected and reported market dynamics and pricing information.
  14. Customer Issue Assistance and Resolution:

    • Assisted and resolved customer issues.
  15. Solution Planning and Implementation Progress Integration:

    • Integrated solution planning and implementation progress.
  16. Financial Report Management and Analysis:

    • Managed and analyzed financial reports.
  17. Government Subsidy Project Coordination:

    • Coordinated government subsidy projects, including planning, project implementation, and fund arrangements.
  18. Government Tender Evaluation, Preparation, and Bidding Operations:

    • Evaluated, prepared, and participated in government tender processes.

Achievements:

  1. Implementation of Waste Heat Recovery System at 中美矽晶:

    • Successfully implemented a waste heat recovery and reuse cycle system.
    • Achieved annual savings exceeding NT$ 17 million in fuel costs.
    • Contributed NT$ 36 million in revenue.
  2. Waste Heat Recovery System Implementation at 世界先進 (三廠):

    • Implemented a waste heat recovery system at 世界先進 (三廠).
    • Realized annual savings exceeding NT$ 22 million in fuel costs.
    • Contributed NT$ 75 million in revenue.
  3. Energy-Efficient Design and LED Fixture Improvement at 欣銓科技:

    • Successfully implemented an energy-efficient design with circulating fans in a dust-free room and improved LED fixture structures.
    • Achieved annual savings exceeding NT$ 7 million in electricity costs.
    • Contributed NT$ 16.8 million in revenue.
  4. LED Replacement and Smart Energy Storage System at 統一超商7-11:

    • Led the comprehensive replacement of canopy lighting with LED and implemented a smart energy storage system.
    • Successfully achieved annual savings exceeding NT$ 3.6 million in electricity costs.
    • Contributed NT$ 35.5 million in revenue.
  5. Dual-Benefit Electrical Management System with Energy Storage at 其陽科技:

    • Implemented an electrical management system combined with an energy storage system, delivering dual benefits.
    • Successfully achieved annual savings exceeding NT$ 1 million in electricity costs.
    • Contributed NT$ 2.5 million in revenue.

Supply Chain Management Planner  •  明基電通

六月 2011 - 八月 2015

  1. Demand Forecast Planning:

    • Implemented demand forecast planning strategies.
  2. Supplier Production Data Integration:

    • Integrated production data from suppliers.
  3. Production Planning and Production-Sales Coordination:

    • Managed production planning and coordinated production-sales activities.
  4. Strategic Supply Planning:

    • Developed and executed strategic supply planning initiatives.
  5. Shipping Arrangements and Loading Rate Accounting:

    • Oversaw shipping arrangements and calculated loading rates.
  6. Supplier Invoicing Operations:

    • Conducted supplier invoicing operations.
  7. Supplier Evaluation Mechanism:

    • Implemented a supplier evaluation mechanism.
  8. New Supplier Introduction Evaluation and Review:

    • Evaluated and reviewed the introduction of new suppliers.
  9. Liability Scrap Cost Management:

    • Managed liability and scrap cost.
  10. NPI Implementation and EOL Management:

    • Oversaw New Product Introduction (NPI) and End-of-Life (EOL) management.
  11. Cross-Departmental Communication and Coordination:

    • Facilitated communication and coordination across departments.
  12. Project Problem Solving and Analysis:

    • Addressed project-related issues and conducted analysis.
  13. Project Planning and Progress Monitoring:

    • Developed project plans and monitored progress.
  14. Inventory Management and Report Analysis:

    • Managed inventory and analyzed reports.

Achievements:

  1. Implementation of Global Inventory Sales System (Oracle) and Grant Acquisition:

    • Successfully implemented the Oracle global inventory sales system, securing a Industrial Bureau grant of NT$ 6 million.
    • Reduced finished product inventory days from 30 to 20, saving costs of NT$ 810 million.
    • Improved global finished product order fulfillment rate from 93.8% to 95.99%.
    • Reduced spare parts scrap ratio from 16% to 5.8%, saving costs of NT$ 140 million.
  2. Enhancement of Overall Shipping Fulfillment Rate:

    • Effectively managed suppliers to increase the shipping fulfillment rate from 90% to 96%.
    • Generated approximately US$ 6 million in additional revenue.
  3. Transparent and Practical Supply Chain Management:

    • Implemented system-assisted and production-sales coordination mechanisms for transparent and practical supply chain management.
    • Enabled real-time information access and optimized sales combinations.

Customs Specialist  •  明基電通

六月 2009 - 六月 2011

  1. Customs clearance for import/export operations.
  2. Verification of government fees and taxes.
  3. Management of tariff mechanisms.
  4. Timeliness management in import/export customs clearance.
  5. Booking procedures for import/export goods.
  6. Transportation arrangement operations.
  7. Management of bonded warehouse inventory.
  8. Understanding of international trade terms and regulations.
  9. Risk assessment and management.
  10. Emergency problem resolution.
  11. Claims processing for cargo insurance.

Achievements:

  1. ECFA Early Clearance Tariff Investigation Summary: Completed and submitted the ECFA Early Clearance Tariff Investigation Summary, leading to annual savings of nearly NTD 100,000 in tariff exemptions for the company.

  2. Paperless Operation Process Improvement: Implemented paperless operation process improvements, resulting in monthly savings of nearly NTD 10,000 in photocopying expenses. Additionally, daily faxing and copying time were reduced by at least 1-2 hours, enhancing overall work efficiency.

Logistics Management  •  明基電通

六月 2006 - 六月 2009

  1. Transportation Cost Management:

    • Conduct annual bidding processes (RFI/RFQ) based on company route specifications, setting conditions and requirements.
    • Develop and implement packaging specifications for logistics providers to ensure safe and damage-free transportation.
  2. Supplier Evaluation and Selection:

    • Actively search for suitable logistics providers in the market before tendering.
    • Rigorously evaluate and select qualified suppliers, ensuring only the best are included in the RFQ/RFI scope.
  3. Collaborative Bidding Strategies:

    • Collaborated with logistics management counterparts in a related company to propose joint RFQ bidding, resulting in cost savings exceeding performance targets.
  4. Performance Metrics Management:

    • Extensive experience in integrating requirements and implementing bidding specifications, including management metrics (e.g., On-time delivery rate, Fulfillment rate), demand forecasting, emergency response processes, risk management conditions, and payment terms.
  5. Team Collaboration and Rotation:

    • Emphasize effective teamwork and rotation mechanisms to enhance mutual support and broaden job scopes within the team.
    • Achieved outstanding team efficiency and performance in achieving departmental goals.

Achievements:

  1. Group Joint Bidding Implementation:

    • Successfully implemented group joint bidding, achieving cost-down benefits of 30-40%, surpassing the initial target of 20%.
    • Specific examples, such as the Shanghai to Amsterdam route, demonstrated substantial cost savings compared to market rates.
  2. Transportation Contingency Plans for the 2008 Financial Crisis:

    • Responded flexibly to cabin shortages during the 2008 financial crisis by implementing transportation contingency plans, such as sea-air combined transport, reducing overall transportation time by 5-10 days.
    • Demonstrated quick and flexible decision-making during crisis situations.
  3. Introduction of Demand Forecasting Mechanism:

    • Introduced a demand forecasting mechanism in response to the instability caused by the 2008 financial crisis, ensuring supply chain stability.
    • Generated cost-down benefits exceeding 50%, showcasing effective management and forecasting of demand in uncertain environments.

Customer Service Supervisor •  BenQ Asia Pacific

二月 2001 - 六月 2006

  1. Customer Service Performance Management Metrics.
  2. Maintenance of Specific Website Discussion Forums and Customer Relationship Management.
  3. Technical Document Editing (FAQ).
  4. Quality Issue Feedback.
  5. Call Center System Implementation.
  6. Configuration and Staffing of Customer Service Phone Lines, Tiered 0800 Consultations, and Technical Support.
  7. Complaint Case Tracking and Analysis.
  8. Personnel Education and Training.
  9. Customer Problem Classification Statistics and Analysis.
  10. Evaluation of Outsourced Authorized Service Centers.

Achievements:

  1. Establishment of Customer Service Call Center System:

    • Configured phone line prioritization, improving processing efficiency.
  2. BenQ Brand Website Customer Service Section and Technical Support Features:

    • Provided customers with additional online problem-solving options.
  3. Introduction of Outsourced Authorized Service Centers:

    • Increased repair capacity by 30% and improved customer satisfaction by 10-15%.

學歷

2001 - 2003

Yuan-Ze University

製造工程與經營管理系

技能


  • Word
  • PowerPoint
  • Excel
  • Microsoft Office
  • Photoshop
  • Communication
  • ERP
  • Analysis
  • Coordination
  • Project Management
  • Presentation
  • Cost Management
  • Sales Promotion
  • Supply Chain Management
  • Logistics Management

語言


  • Chinese — 母語
  • English — 中階
Resume
Profile

Steven

I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences.

Business & Project Management Experience:

  • 2 years as a Project Manager
  • 2 years as a Sales Manager/Project Manager (ODM/OEM)
  • 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy)

Supply Chain Management Experience:

  • 4 years as a Supply Chain Management Planner
  • 2 years in Customs
  • 3 years in Logistics Management

Customer Service Management Experience:

  • 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals)

Key Attributes:

  1. Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks.
  2. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability.
  3. Excellent communication skills, facilitating effective communication and coordination with clients, RD, and suppliers.
  4. Outstanding performance in business management, conducting market research and brand marketing to increase product visibility and market share.
  5. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance.
  6. Possessing diverse skills, including project management, supply chain, logistics, and customs management, enabling coordination and execution across various domains.
  7. Demonstrated excellence in business experience, actively participating in the development and management of several significant projects.
  8. Well-educated background, a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge.

  Taoyuan City, Taiwan   

工作經歷

Project Manager  •  明基電通

六月 2022 - Present

  1. Global Service Quality Project Management.
  2. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments.
  3. Government Project Service Cost Calculation.
  4. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination.
  5. Project Problem Solving and Tracking.
  6. Project Progress Planning and Management.
  7. Expense Audit and Review of Missing Components for Improvement.
  8. Financial Report Compilation and Analysis.
  9. Service Performance Indicator Statistics and Analysis.
  10. Compilation of Annual Budget Data from Various Business Units.
  11. Company Annual Budget Meeting Presentation.
  12. Salesforce System Platform Management and Maintenance.

Achievements:

1. Global Cost Savings:

Implemented cost-saving measures in the 2023 fiscal year, resulting in a total service cost reduction exceeding US$ 1.0 million. Meticulous budget planning and cost management significantly enhanced overall efficiency.

2. Business Collaboration and Revenue Growth:

Assisted the Sales team of a subsidiary in securing a contract with a prominent US university's display project, valued at over US$ 2.3 million. This achievement not only increased company revenue but also strengthened customer relations.

Sales Manager / PM  •  佳世達科技股份有限公司

七月 2020 - 六月 2022

  1. New Client Development and Visits:

    • Actively engaged in acquiring new clients and managing client visits.
  2. Customer Service Relationship Maintenance:

    • Maintained and strengthened customer service relationships to ensure satisfaction and loyalty.
  3. Problem Solving and Market Analysis:

    • Resolved issues promptly and conducted market analysis to adapt to changing market dynamics.
  4. NPI Development and Specification Confirmation:

    • Led New Product Introduction (NPI) development and ensured specification confirmation.
  5. NPI Development Cost Review:

    • Conducted cost reviews for NPI development projects.
  6. Project Quotation (RFQ/RFI) and Cost Analysis, Contract Management:

    • Managed project quotations, analyzed costs, and handled contract management.
  7. Customer Demand Management Mechanism:

    • Developed and implemented mechanisms for effective customer demand management.
  8. Production Manufacturing Delivery Responses:

    • Provided timely responses to production manufacturing delivery queries.
  9. Customer Sales Shipment Analysis:

    • Analyzed customer sales shipments to identify trends and opportunities.
  10. Financial Statement Compilation and Analysis:

    • Compiled and analyzed financial statements to guide decision-making.
  11. Inventory Management (Materials or Finished Products):

    • Oversaw inventory management for both materials and finished products.
  12. Cross-Department Communication and Coordination:

    • Facilitated communication and coordination across different departments.
  13. Project Problem Resolution and Tracking:

    • Resolved project-related issues and tracked progress effectively.
  14. Project Schedule Planning and Management:

    • Planned and managed project schedules to ensure timely completion.

Achievement:

  1. Comprehensive Project Management:

    • Successfully managed end-to-end project lifecycle from new product development to mass production.
    • Exhibited outstanding project management capabilities through effective communication and coordination, ensuring timely product entry into mass production.
  2. Client Relationship Management:

    • Proactively maintained strong relationships with clients, securing repeat orders from existing clients and winning new contracts.
    • Contributed to the company's stellar performance, generating approximately US$ 190 million in annual revenue.
  3. Cost Efficiency and Inventory Management:

    • Revitalized inventory management by reviewing existing materials, distinguishing reusable and resalable items.
    • Optimized inventory, resulting in cost savings exceeding NT$ 5 million and enhanced resource reuse benefits.

Sales Manager / PM  •  BenQ ESCO

八月 2015 - 七月 2020

  1. Energy Comprehensive Planning and Design:

    • Led design efforts for comprehensive energy planning, covering air conditioning, lighting, power, compressed air, waste heat recovery, and energy management.
  2. IoT/IoE and Energy Management System Planning and Design:

    • Developed plans and designs for IoT/IoE and energy management systems.
  3. Equipment Addition/Replacement Design Engineering:

    • Managed engineering designs for equipment addition and replacement.
  4. Energy Storage System Planning and Design:

    • Oversaw planning and design for energy storage systems.
  5. Large Equipment Leasing Projects:

    • Executed projects related to large equipment leasing.
  6. Electricity Price Energy Saving Project Planning:

    • Formulated plans for electricity price energy-saving projects.
  7. Customized Project Services and Solution Selection:

    • Provided customized project services and selected appropriate solutions.
  8. Project Planning, Implementation, and Business Development:

    • Planned, implemented, and tracked projects, concurrently managing business development and integration.
  9. Annual Performance Goal Setting and Budgeting:

    • Set annual performance goals and budgets.
  10. Project Customer Engagement and Business Development:

    • Engaged with project customers and developed new business opportunities.
  11. Market Trend Analysis and Competitor Comparison:

    • Conducted market trend analysis and competitor comparisons.
  12. Cross-Departmental Communication and Resource Integration:

    • Facilitated communication and resource integration across departments.
  13. Market Dynamics and Pricing Reporting:

    • Collected and reported market dynamics and pricing information.
  14. Customer Issue Assistance and Resolution:

    • Assisted and resolved customer issues.
  15. Solution Planning and Implementation Progress Integration:

    • Integrated solution planning and implementation progress.
  16. Financial Report Management and Analysis:

    • Managed and analyzed financial reports.
  17. Government Subsidy Project Coordination:

    • Coordinated government subsidy projects, including planning, project implementation, and fund arrangements.
  18. Government Tender Evaluation, Preparation, and Bidding Operations:

    • Evaluated, prepared, and participated in government tender processes.

Achievements:

  1. Implementation of Waste Heat Recovery System at 中美矽晶:

    • Successfully implemented a waste heat recovery and reuse cycle system.
    • Achieved annual savings exceeding NT$ 17 million in fuel costs.
    • Contributed NT$ 36 million in revenue.
  2. Waste Heat Recovery System Implementation at 世界先進 (三廠):

    • Implemented a waste heat recovery system at 世界先進 (三廠).
    • Realized annual savings exceeding NT$ 22 million in fuel costs.
    • Contributed NT$ 75 million in revenue.
  3. Energy-Efficient Design and LED Fixture Improvement at 欣銓科技:

    • Successfully implemented an energy-efficient design with circulating fans in a dust-free room and improved LED fixture structures.
    • Achieved annual savings exceeding NT$ 7 million in electricity costs.
    • Contributed NT$ 16.8 million in revenue.
  4. LED Replacement and Smart Energy Storage System at 統一超商7-11:

    • Led the comprehensive replacement of canopy lighting with LED and implemented a smart energy storage system.
    • Successfully achieved annual savings exceeding NT$ 3.6 million in electricity costs.
    • Contributed NT$ 35.5 million in revenue.
  5. Dual-Benefit Electrical Management System with Energy Storage at 其陽科技:

    • Implemented an electrical management system combined with an energy storage system, delivering dual benefits.
    • Successfully achieved annual savings exceeding NT$ 1 million in electricity costs.
    • Contributed NT$ 2.5 million in revenue.

Supply Chain Management Planner  •  明基電通

六月 2011 - 八月 2015

  1. Demand Forecast Planning:

    • Implemented demand forecast planning strategies.
  2. Supplier Production Data Integration:

    • Integrated production data from suppliers.
  3. Production Planning and Production-Sales Coordination:

    • Managed production planning and coordinated production-sales activities.
  4. Strategic Supply Planning:

    • Developed and executed strategic supply planning initiatives.
  5. Shipping Arrangements and Loading Rate Accounting:

    • Oversaw shipping arrangements and calculated loading rates.
  6. Supplier Invoicing Operations:

    • Conducted supplier invoicing operations.
  7. Supplier Evaluation Mechanism:

    • Implemented a supplier evaluation mechanism.
  8. New Supplier Introduction Evaluation and Review:

    • Evaluated and reviewed the introduction of new suppliers.
  9. Liability Scrap Cost Management:

    • Managed liability and scrap cost.
  10. NPI Implementation and EOL Management:

    • Oversaw New Product Introduction (NPI) and End-of-Life (EOL) management.
  11. Cross-Departmental Communication and Coordination:

    • Facilitated communication and coordination across departments.
  12. Project Problem Solving and Analysis:

    • Addressed project-related issues and conducted analysis.
  13. Project Planning and Progress Monitoring:

    • Developed project plans and monitored progress.
  14. Inventory Management and Report Analysis:

    • Managed inventory and analyzed reports.

Achievements:

  1. Implementation of Global Inventory Sales System (Oracle) and Grant Acquisition:

    • Successfully implemented the Oracle global inventory sales system, securing a Industrial Bureau grant of NT$ 6 million.
    • Reduced finished product inventory days from 30 to 20, saving costs of NT$ 810 million.
    • Improved global finished product order fulfillment rate from 93.8% to 95.99%.
    • Reduced spare parts scrap ratio from 16% to 5.8%, saving costs of NT$ 140 million.
  2. Enhancement of Overall Shipping Fulfillment Rate:

    • Effectively managed suppliers to increase the shipping fulfillment rate from 90% to 96%.
    • Generated approximately US$ 6 million in additional revenue.
  3. Transparent and Practical Supply Chain Management:

    • Implemented system-assisted and production-sales coordination mechanisms for transparent and practical supply chain management.
    • Enabled real-time information access and optimized sales combinations.

Customs Specialist  •  明基電通

六月 2009 - 六月 2011

  1. Customs clearance for import/export operations.
  2. Verification of government fees and taxes.
  3. Management of tariff mechanisms.
  4. Timeliness management in import/export customs clearance.
  5. Booking procedures for import/export goods.
  6. Transportation arrangement operations.
  7. Management of bonded warehouse inventory.
  8. Understanding of international trade terms and regulations.
  9. Risk assessment and management.
  10. Emergency problem resolution.
  11. Claims processing for cargo insurance.

Achievements:

  1. ECFA Early Clearance Tariff Investigation Summary: Completed and submitted the ECFA Early Clearance Tariff Investigation Summary, leading to annual savings of nearly NTD 100,000 in tariff exemptions for the company.

  2. Paperless Operation Process Improvement: Implemented paperless operation process improvements, resulting in monthly savings of nearly NTD 10,000 in photocopying expenses. Additionally, daily faxing and copying time were reduced by at least 1-2 hours, enhancing overall work efficiency.

Logistics Management  •  明基電通

六月 2006 - 六月 2009

  1. Transportation Cost Management:

    • Conduct annual bidding processes (RFI/RFQ) based on company route specifications, setting conditions and requirements.
    • Develop and implement packaging specifications for logistics providers to ensure safe and damage-free transportation.
  2. Supplier Evaluation and Selection:

    • Actively search for suitable logistics providers in the market before tendering.
    • Rigorously evaluate and select qualified suppliers, ensuring only the best are included in the RFQ/RFI scope.
  3. Collaborative Bidding Strategies:

    • Collaborated with logistics management counterparts in a related company to propose joint RFQ bidding, resulting in cost savings exceeding performance targets.
  4. Performance Metrics Management:

    • Extensive experience in integrating requirements and implementing bidding specifications, including management metrics (e.g., On-time delivery rate, Fulfillment rate), demand forecasting, emergency response processes, risk management conditions, and payment terms.
  5. Team Collaboration and Rotation:

    • Emphasize effective teamwork and rotation mechanisms to enhance mutual support and broaden job scopes within the team.
    • Achieved outstanding team efficiency and performance in achieving departmental goals.

Achievements:

  1. Group Joint Bidding Implementation:

    • Successfully implemented group joint bidding, achieving cost-down benefits of 30-40%, surpassing the initial target of 20%.
    • Specific examples, such as the Shanghai to Amsterdam route, demonstrated substantial cost savings compared to market rates.
  2. Transportation Contingency Plans for the 2008 Financial Crisis:

    • Responded flexibly to cabin shortages during the 2008 financial crisis by implementing transportation contingency plans, such as sea-air combined transport, reducing overall transportation time by 5-10 days.
    • Demonstrated quick and flexible decision-making during crisis situations.
  3. Introduction of Demand Forecasting Mechanism:

    • Introduced a demand forecasting mechanism in response to the instability caused by the 2008 financial crisis, ensuring supply chain stability.
    • Generated cost-down benefits exceeding 50%, showcasing effective management and forecasting of demand in uncertain environments.

Customer Service Supervisor •  BenQ Asia Pacific

二月 2001 - 六月 2006

  1. Customer Service Performance Management Metrics.
  2. Maintenance of Specific Website Discussion Forums and Customer Relationship Management.
  3. Technical Document Editing (FAQ).
  4. Quality Issue Feedback.
  5. Call Center System Implementation.
  6. Configuration and Staffing of Customer Service Phone Lines, Tiered 0800 Consultations, and Technical Support.
  7. Complaint Case Tracking and Analysis.
  8. Personnel Education and Training.
  9. Customer Problem Classification Statistics and Analysis.
  10. Evaluation of Outsourced Authorized Service Centers.

Achievements:

  1. Establishment of Customer Service Call Center System:

    • Configured phone line prioritization, improving processing efficiency.
  2. BenQ Brand Website Customer Service Section and Technical Support Features:

    • Provided customers with additional online problem-solving options.
  3. Introduction of Outsourced Authorized Service Centers:

    • Increased repair capacity by 30% and improved customer satisfaction by 10-15%.

學歷

2001 - 2003

Yuan-Ze University

製造工程與經營管理系

技能


  • Word
  • PowerPoint
  • Excel
  • Microsoft Office
  • Photoshop
  • Communication
  • ERP
  • Analysis
  • Coordination
  • Project Management
  • Presentation
  • Cost Management
  • Sales Promotion
  • Supply Chain Management
  • Logistics Management

語言


  • Chinese — 母語
  • English — 中階