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4-6 years
6-10 years
10-15 years
More than 15 years
Management Trainee (FLM) @Genpact2021 ~ Present
・
Assistant manager
Within six months
Ashutosh Tiwari US & UK Insurance Ghaziabad, Uttar Pradesh, India 9+ years' experience in the areas of Business Process Operations Management, handled P&C Insurance & Health Insurance segment for US and UK regions. Associated with Genpact as Management Trainee - Operations leading portfolios for US Fortune 100 company. • Strong domain expertise across P&C Insurance & Health Insurance for Personal & Commercial Lines, Underwriting, Claims and Surplus Lines. • Possess interpersonal and organizational skills with demonstrated abilities in Process Management, Operations Management, Team Management, People Management, Client Management, Transition Management, Project Management. • Skilled in managing teams to work in sync
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Swami Vivekanand Subharti University
・
Finance & Marketing
Infrastructure Service Management @eteam infoservice pvt Ltd2022 ~ Present
・
IT Infrastructure
Within six months
Employed
Full-time / Interested in working remotely
6-10 years
Saveetha University
・
B.Tech., - Information Technology
Offline
Offline
IT Analyst I Service Integration & Management @Tata Consultancy Services2014 ~ Present
・
IT Analyst I Service Integration & Management
Within two months
Transition, Incident Management, Change Management, Problem Management and Service delivery role. [email protected], India linkedin.com/in/atif-ahmad-425a76127 Work Experience IT Analyst I Service Integration & Project Management Tata Consultancy Services - MayPresent Working As a IT Service Manager in SIAM (Service integration & Management). Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions. Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards. Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management
Employed
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
M.B.A FinanceCardiac Service Line Director @Adventist Health Castle Hospital2021 ~ Present
・
Director
More than one year
delivers patient care and participates in research trials. Peter S. Uluave holds a Bachelor’s in Nursing from the University of Utah and a Master of Public Health (MPH) from Westminster College. A retired combat medic, he possesses additional credentials in veteran suicide prevention and warrior in transition case management. He maintains affiliation with the Oregon Nurses Association. Portland, OR, US Work Experience JunPresent Registered Nurse Oregon Health and Science University AugAug 2018 RN Manager Oregon Health and Science University Hillsboro Medical Center Education AugAug 2010 MS Westminster College Public Health JanDec1999 BS University of
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
More than 15 years
Westminster College
・
Public Health Manager @GOMAJI 夠麻吉2017 ~ Present
・
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
・
Management Information Systems, General
Past
Head Product Operation Manager - GAMES, Southeast Asia @OPPO Indonesia2021 ~ Present
・
Project Manager, Product Operations, Product Support, Program Manager
Within one month
expanding the platform's content inventory, including articles and videos. Collaborating closely with the IT team as product owner, I ensured the legality of crawled content and devised strategies to enhance content sourcing and quality. My analytical acumen was vital in tracking content growth progress and optimizing content management systems. Theme Store and Gaming Enthusiast (OPPO): My tenure at OPPO encompassed diverse roles in Theme Store SEA and the Gaming division. In Theme Store SEA, I played a pivotal role in its inception and transition to a paid content model. I diversified content offerings and
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
BINUS University
・
Computer ScienceSales & Marketing Manager @聖和汽車股份有限公司 Sheng-Ho Automobiles2018 ~ Present
・
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Loughborough University
・
Marketing & Management
Past
Backend Team Lead @Blocto (portto)2019 ~ 2023
・
Senior Backend Engineer
Within one month
Bojie Wu Taipei City, [email protected] https://www.linkedin.com/in/bojiewu/ I am a highly experienced software engineer with a strong focus on backend development, offering a decade of expertise, including two years in team management. My extensive background encompasses over six years in blockchain software development, covering blockchain wallets, smart contracts, DApps, core chains, and exchanges. I possess strong project understanding, collaboration, and a perpetual curiosity, resulting in robust execution. I have a passion for research and enjoy sharing new knowledge. 工作經
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Tamkang University
・
CS
Past
Innovation and R&D Management class apprentice @台灣大學 進修推廣學院2022 ~ 2022
・
Project Manager
Within three months
1. POS, POS, KIOSK, m-POS (NPI) 2. Smart Devices (NPI) 3. IP Monitor (NPI) 4. Industrial Handheld Devices (NPI & Sustain) 5. PERS (Personal Emergency Response System) (Sustain) 6. Home automation (Sustain) 7. Hydroponic growth system (NPI & Sustain) 工作經歷 Career transition MayPresent · 1 year 5 months Completed the Innovation and R&D Management course at the National Taiwan University Extension College. Skills honed: product strategy and lifecycle management and proficiency in project coordination and cross-functional collaboration. Proposed Optimization of POS Systems Based on Practical Experience as a
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
St. John's University
・
at Department of Business Administration.
Past
Unemployed | Web3, Blockchain and Crypto Adventurer @Looking for Blockchain/Web3 Opportunities2023 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within three months
Walter, Hung Yih Chen Looking for Blockchain/Web3 Opportunities & Experienced Global E-commerce Professional As a seasoned e-commerce operations manager with over 6 years of expertise, including roles at a Top 500 Amazon.com U.S. seller and catalog management at StubHub - a leading ticket secondary platform under eBay, I've refined my skills in operational excellence, growth strategy, and data-driven decision-making. This robust foundation has allowed for a smooth transition into the rapidly evolving sectors of blockchain and cryptocurrency, where I remain actively engaged in web3 communities and stay current on
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University
・
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Within two months
IT Analyst I Service Integration & Management
Tata Consultancy Services
・
2014 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service Manager, Project Manager, Business Support Manager
Fields of Employment
SaaS / Cloud Services, IT / Digital, Software
Work experience
More than 15 years work experience (10-15 years relevant)
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Hindi
・
Native or Bilingual
Bengali
・
Intermediate
Job search preferences
Positions
IT Analyst I Service Integration & Management
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
Sikkim Manipal University
Major
M.B.A Finance
Atif Ahmad
IT Analyst I Service Integration & Management
A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role.
[email protected] +91-9883885311 Kolkata, India linkedin.com/in/atif-ahmad-425a76127
Work Experience
IT Analyst I Service Integration & Project Management
Tata Consultancy Services - May 2014 - Present
- Working As a IT Service Manager in SIAM (Service integration & Management).
- Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions.
- Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
- Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management/Escalation Management.
- Managing implementation of changes, Drive CAB calls with stakeholders, and leverage change management methodologies, process and tools to support adoption of required changes.
- Managing Proactive/Reactive Problem Management and getting the RCA’s on time for each Major incident.
- Handling Escalation for clients and reducing top escalation driver.
- Closely monitoring multiple disciplines including IT service management, organizational change management, quality management and risk management.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintain open communication with team members and stakeholders, resulting in successful project outcomes.
- Responsible for reporting key metrices of processes in Weekly Service Review/ Monthly Service Review discussion with stakeholders.
Process Developer
Genpact - January 2012 - March 2014
- Monitored accounts receivable ageing reports to ensure timely payments.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Managed vendor relationships through prompt communication of payment information.
- Analysed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Developed processes and procedures related to accounts payable operations.
- Provided support during internal and external audits as necessary.
- Tools used - Oracle/PDF viewer/OCR reader.
Customer Service Officer
ICICI Bank Limited - January 2011 - October 2011
- Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Opened new checking, savings and lines of credit for customer accounts.
- Assisted customers with opening new accounts as needed.
- Built and maintained client relationships through quality, personalized interactions.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Resolved problems or discrepancies concerning customers' accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Tools used - Finacle.
Senior Technical Executive
IBM Daksh Business Services - November 2006 - September 2010
- Responsible for handling customer IT technical issue over remote and calls.
- Managed end to end IT troubleshooting with users and resolving their incidents.
- Tools used - CRM, Client provided application to check user database in AD.
Skills
AWS MDM Communication ServiceNow Oracle MS O365 SAP JIRA MIM SIAM Leadership CRM Google Cloud Platform Microsoft Azure
- Analytical and Critical Thinking
- Problem-Solving
- Supervision and Leadership
- Self-Directed
- Excellent Communication
- Planningac
- Time Management
- Team Building
- Organizational Skills
- Client Relations
- Risk Management
- Root Cause Analysis
- Project Management
- Document Management
- Strategic Planning
Recognitions
Best Team Award MACE - Tata Consultancy Services, July 2021
Special Initiative Award - Tata Consultancy Services, Mar 2021
Best Team Award - Tata Consultancy Services, Aug 2019
Star Performer Award - Tata Consultancy Services, Jan 2017
Certifications
Associate Cloud Engineer - Google Cloud, September 2022
Leadership : Transcend Delivery Management Certification - Tata Consultancy Services, December 2020
Lean Six Sigma Green Belt - Tata Consultancy Services, March 2020
ITIL V3 Foundation - Simplilearn, 2018
Certificate in Information Technology Application - Indus Institute of Information Management, October 2002
Education
Apr 2009 - Mar 2011
Sikkim Manipal University
M.B.A Finance
Jul 2003 - Jun 2006
Calcutta University
B.Com Hons (Accounting & Finance)
Languages
English — Professional Hindi — Native or Bilingual Bengali — Intermediate
I agree to the above statements to be true to my knowledge
Atif Ahmad
IT Analyst I Service Integration & Management
A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role.
[email protected] +91-9883885311 Kolkata, India linkedin.com/in/atif-ahmad-425a76127
Work Experience
IT Analyst I Service Integration & Project Management
Tata Consultancy Services - May 2014 - Present
- Working As a IT Service Manager in SIAM (Service integration & Management).
- Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions.
- Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
- Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management/Escalation Management.
- Managing implementation of changes, Drive CAB calls with stakeholders, and leverage change management methodologies, process and tools to support adoption of required changes.
- Managing Proactive/Reactive Problem Management and getting the RCA’s on time for each Major incident.
- Handling Escalation for clients and reducing top escalation driver.
- Closely monitoring multiple disciplines including IT service management, organizational change management, quality management and risk management.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintain open communication with team members and stakeholders, resulting in successful project outcomes.
- Responsible for reporting key metrices of processes in Weekly Service Review/ Monthly Service Review discussion with stakeholders.
Process Developer
Genpact - January 2012 - March 2014
- Monitored accounts receivable ageing reports to ensure timely payments.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Managed vendor relationships through prompt communication of payment information.
- Analysed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Developed processes and procedures related to accounts payable operations.
- Provided support during internal and external audits as necessary.
- Tools used - Oracle/PDF viewer/OCR reader.
Customer Service Officer
ICICI Bank Limited - January 2011 - October 2011
- Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Opened new checking, savings and lines of credit for customer accounts.
- Assisted customers with opening new accounts as needed.
- Built and maintained client relationships through quality, personalized interactions.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Resolved problems or discrepancies concerning customers' accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Tools used - Finacle.
Senior Technical Executive
IBM Daksh Business Services - November 2006 - September 2010
- Responsible for handling customer IT technical issue over remote and calls.
- Managed end to end IT troubleshooting with users and resolving their incidents.
- Tools used - CRM, Client provided application to check user database in AD.
Skills
AWS MDM Communication ServiceNow Oracle MS O365 SAP JIRA MIM SIAM Leadership CRM Google Cloud Platform Microsoft Azure
- Analytical and Critical Thinking
- Problem-Solving
- Supervision and Leadership
- Self-Directed
- Excellent Communication
- Planningac
- Time Management
- Team Building
- Organizational Skills
- Client Relations
- Risk Management
- Root Cause Analysis
- Project Management
- Document Management
- Strategic Planning
Recognitions
Best Team Award MACE - Tata Consultancy Services, July 2021
Special Initiative Award - Tata Consultancy Services, Mar 2021
Best Team Award - Tata Consultancy Services, Aug 2019
Star Performer Award - Tata Consultancy Services, Jan 2017
Certifications
Associate Cloud Engineer - Google Cloud, September 2022
Leadership : Transcend Delivery Management Certification - Tata Consultancy Services, December 2020
Lean Six Sigma Green Belt - Tata Consultancy Services, March 2020
ITIL V3 Foundation - Simplilearn, 2018
Certificate in Information Technology Application - Indus Institute of Information Management, October 2002
Education
Apr 2009 - Mar 2011
Sikkim Manipal University
M.B.A Finance
Jul 2003 - Jun 2006
Calcutta University
B.Com Hons (Accounting & Finance)
Languages
English — Professional Hindi — Native or Bilingual Bengali — Intermediate