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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Taipei City, Taiwan
Avatar of the user.
Avatar of the user.
曾任
資深工程師 @17Life_康太數位整合股份有限公司
2020 ~ 2024
後端工程師、程式設計師、系統分析師
一個月內
Excel
.NET
TSQL
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
台北大學
統計學系
Avatar of 陳宗奕.
Avatar of 陳宗奕.
記帳員 @中友聯合會計師事務所
2016 ~ 2019
主辦會計
一個月內
.財務報告撰寫 3.內控流程查核 4.資料收集整理 5.各類調節表調節 記帳員 • 中友聯合會計師事務所 七月七月代客記帳 2.營業稅、營所稅及扣繳等稅務申報 3.財務報表編製 學歷私立亞東技術學院 電機工程 技能 Excel Word 語言 English — 初階
Excel
Word
就职中
正在积极求职中
全职 / 暂不考虑远端工作
6 到 10 年
私立亞東技術學院
電機工程
Avatar of Ga Ga Wang.
Avatar of Ga Ga Wang.
曾任
產品經理 @百度
2017 ~ 2023
數字產品經理/專案管理/供應鏈管理
一個月內
王詩嘉 產品經理/專案管理/供應鏈管理 曾就職於中國百度,具備 5 年科技公司數位產品規劃經驗 強自驅力 : 熟知專案推進流程,熟知數位產品從 0 到 1 全流程,邏輯清晰,善於洞察風險; 強溝通能力 : 頻繁的跨部門、跨公司合作鍛鍊了我尋找多
Excel
MySQL
Visio
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
揚州大學
數學與統計學
Avatar of Sean Su.
Avatar of Sean Su.
曾任
North America Strategy Manager @Jesse Lai Incorporation
2018 ~ 2021
一個月內
及網站銷售平台,修正並更新圖檔 • 協助優化產品QA流程電子化 • 支援倉庫包裝,理貨,出貨作業 • 參與完整銷售流程及客戶面談 學歷紐約市立大學柏魯克學院 MBA多倫多大學 哲學主修,義大利文,音樂雙副修 技能 Excel Canva Tableau PowerPoint 語言 English — 雙語 Chinese — 雙語 Japanese — 初階
Excel
Canva
Tableau
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Zicklin School of Business
Avatar of Willin Chen.
Avatar of Willin Chen.
E-commerce Executive @Breeze Online 微風精品線上
2022 ~ 现在
Marketing Manager
一個月內
to our customers. Products Campaign Starting from product selection, analyze the trends and data in the market, and we choose a design orientation that is completely different from the mainstream product style. Key competencies ・ 市場策略分析 ・ 商業數據分析、圖像化 ・ 行銷的知識與應用 ・ 現代電商建立、經營 ・ 設計、圖像的美感識別 ・ 創造力及適應力 Skills Google Tools Google Analytics Google Tag Managers Adobe Photoshop illustrator Data Analysis Google Analytics 4 Excel
Excel
Google Analytics
SEO
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立臺北大學 National Taipei University
Economics
Avatar of CHIACHENG WANG.
Avatar of CHIACHENG WANG.
Corporate Strategy Project Director @17LIVE Inc.
2023 ~ 现在
Business Strategiest
一個月內
CHIACHENG WANG Taipei City, [email protected] https://www.linkedin.com/in/cc4wang/ Experienced business strategist with 7 years of expertise in the live stream industry and market research. As project leader of Singapore IPO. Proven track record in drawing actionable insights from complex analyses, facilitating core business planning, and leading cross-functional teams. Aiming to leverage these skills to drive organizational growth and success. Experience Corporate Strategy Project Director • 17LIVE Inc. JanPresent | Taipei, Taiwan • As project leader of Singapore IPO (deSPAC) process and multiple rounds
Excel
Project Management
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
National Chengchi University
Communication, General
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Avatar of the user.
曾任
Business Manager @Moska Balloons
2022 ~ 2024
商業開發、業務
一個月內
excel
Keynote
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
國立台灣大學
管理學學程
Avatar of 陳雅勻.
Avatar of 陳雅勻.
門市銷售 @美商香緹卡公司Chantecaille
2012 ~ 2014
正職人員
兩個月內
搭配 - 穿搭社群 & 流行生活網 服飾穿搭社群廣告文案編輯與社群行銷管理。 四月六月 2014 門市銷售 美商香緹卡公司Chantecaille 專業彩妝與保養專櫃銷售服務人員。 學歷環球科技大學 TransWorld University 公關事務設計系 技能 Excel PowerPoint Microsoft Office Photoshop Google Drive Word Adobe Illustrator After Effects Arena Resolume 語言 English — 進階
Excel
PowerPoint
Microsoft Office
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
環球科技大學 TransWorld University
公關事務設計系
Avatar of the user.
Avatar of the user.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ 现在
Account Manager
一個月內
Word
Excel
PowerPoint
就职中
正在积极求职中
全职 / 暂不考虑远端工作
4 到 6 年
National Taiwan University
Bachelor
Avatar of 鍾玟正.
Avatar of 鍾玟正.
曾任
企劃主任 @妞時尚股份有限公司
2019 ~ 2024
行銷企劃
一個月內
品的品質和規格,處理貨品遺失或延遲的採購問題,定期進行請款作業,整理相關表單(如:請款單、驗收單、訂購單)並根據貨物、商品的庫存量,評估執行下一次訂購作業。 學歷銘傳大學 Ming Chuan University, MCU 經濟學系 技能 Word Excel PowerPoint Canva Google Analytics 語言 Chinese — 母語或雙語 English — 初階
Word
Excel
PowerPoint
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
銘傳大學 Ming Chuan University, MCU
經濟學系

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
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沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
一個月內
Enthusiastic Product Manager and Technical Project Manager
Corporate Venture Capital
2022 ~ 现在
Taipei, Taiwan
专业背景
目前状态
就职中
求职阶段
目前会考虑了解新的机会
专业
专案经理, 产品经理, 顾问
产业
互联网, 软件即服务 / 云服务, 电子商务 (EC)
工作年资
15 年以上工作经验(10 到 15 年相关工作经验)
管理经历
我有管理 15 人以上的经验
技能
Axure RP
Figma
Google Analytics
SDLC
Design Sprints
SaaS Solutions
Project Management
Process Optimization
ANSI SQL
Problem Solving
Interaction Design
Apps Script
Jira
语言能力
English
中阶
Chinese
母语或双语
求职偏好
希望获得的职位
Senior Product Manager, Technical Project Manager
预期工作模式
全职
期望的工作地点
Taipei, Taiwan
远端工作意愿
对远端工作有兴趣
接案服务
是,我利用业余时间接案
学历
学校
Da-Yeh University
主修科系
Management Information ystem, Soft Computing
列印

Hi, I'm Chris!

An innovative and Motivated Senior Product  Manager and Technical Project Manager with 10+ years of experience and programming background. Well-versed in developing and designing B2C/SaaS products in alignment with corporate objectives. 

I am also an enthusiastic team player eager to contribute to team success through communication, attention to detail and excellent organizational skills. Always exploring ways to go above and beyond expected performance to support the team.

 Linkedin | Chris Wang
  Chris Project Portfolio

Work Experience

August 2021 - December 2021

Director, Products | Product Director | Project Lead  
雲資國際服務有限公司 Cloudsinfo

Responsibilities:

• Gathered requirements, defined scopes, allocated resources and established scheduled meetings.
• Analyzed projects to determine system requirements and produce PRD, MRD, diagrams and wireframes.
• Host weekly project planning meetings with multinational teams.
• Conducted research, gathered information from multiple sources and presented results.
• Verified quality of deliverables from PM and designers and conformance to specifications before submitting them to participants.
• Provided Axure wireframe design training for the product manager.
• Reported bi-weekly to stakeholders on project status, progress, risk assessment and technical problems.
• Led projects and analyzed data to identify opportunities for continuous improvement of products.
• Managed and motivated project and design teams to promote collaboration and keep members on-task and productive.
• Managed project scope, schedule, status and documentation through the application of SDLC methodologies.

Achievements:

• Build up project workflows in the JIRA system including user training to provide an easier and more efficient working model for peers and colleagues.
• Released a minimum of 90 different scales of the project within 3 months.
• Developed performance improvement strategies and plans to promote continuous improvement of the major product.
• Delivered new landing page design to increase conversion rates.

March 2021 - July 2021

Product Development Director | Product Owner | Project Lead
皆凱科技有限公司 Evervictory 

Responsibilities:

• Conducted research, gathered information from multiple sources and applied it to product design.
• Coordinated projects, defined scope and manage milestones.
• Reported regularly to stakeholders on project status, progress and risk assessment.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Managed work and project responsibilities by assigning tasks to internal individuals and external partners.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed product backlog and prioritized sprint backlog for 3-week sprint releases.
• Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and performance.
• Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
• Produced rapid prototypes with functional spec using Axure RP.
•Managed relationships with vendors to ensure delivery on time and quality.

Achievements:

• Developed a new gaming product on time and integrated with the animation partner successfully.

August 2019 - March 2021

Technical Project Manager & Digital Marketing Director
皆凱科技有限公司 Evervictory 

Responsibilities:

• Gathered requirements from operation teams, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Analyzed projects to determine manpower requirements and monitor developer usage.
• Partnered with project team members to identify and quickly address problems. Resolved issues ASAP ensuring project deliverables were not negatively impacted.
• Managed all communications of projects between stakeholders, external partners, IT team, QA and the web developers.
• Led cross-functional teams of engineers, testing engineers and UI designers in the development of products and resolution of product defects.
• Oversaw planning, application development, verification and risks involved in software projects.
• Managed processes of system technical design, technique evaluation and POC(Proof Of Concept), development estimating and post-implementation support.

Achievements:
• Introduced and administrated JIRA software to improve the collaboration efficiency of projects.
• Build up project workflows in the JIRA system including user training to provide an easier and more efficient working model for peers and colleagues.
• Accelerated progress to pass the IOM license assessment by redesigning the product and facilitating communication between internal and external participants.
• Developed and launched the news product from conceptualization to implementation and maintenance, including organizing a 5 editors team.
• Increased UA from 110 to 8300 in the news site within 12 months through Keyword research and SEO.

January 2016 - July 2019

Division Manager | Technical Project Lead | Product Owner
荃方科技股份有限公司 GSiT

Responsibilities:

• Gathered requirements from operation teams, defined scopes, allocated resources and arranged scheduled meetings.
• Analyzed projects to determine manpower requirements and monitor developer usage.
• Oversaw planning, application development, verification and risks involved in software projects.
• Partnered with product team members to identify and quickly address problems. And arranged resources to resolve issues ensuring live products were not negatively impacted.
• Led projects and analyzed data to identify opportunities for continuous improvement of products.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed all communications between stakeholders, external partners, IT team, QA and the web developers.
• Provided Axure wireframe design training for the project team.
• Host weekly project tracking meetings with internal teams.
• Reported bi-weekly to multinational stakeholders on project status, progress, risk assessment and technical problems.

Achievements:

• Rollout 4 new products within 3 years. (Horse Racing, Lottery, Payment Gateway, Live Streaming ).

July 2013 - December 2015

Technical Project Manager  
荃方科技股份有限公司 GSiT 

Responsibilities:

• Gathered requirements from stakeholders, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Analyzed projects to determine system requirements and produce PRD, MRD, flow diagrams and wireframes.
• Conducted meetings with the project team to go through requirements, designs, specifications and schedules.
• Host and arrange discussions with internal teams for High-Level Design and Change Impact Analysis.
• Partnered with project team members to identify and quickly address problems. Resolved QAT and UAT issues ASAP ensuring project deliverables were not negatively impacted.
• Facilitated simple Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Reported weekly to multinational stakeholders on project status, progress, risk assessment and technical problems.

Achievements:

• Developed and launched a new member platform on time.
• Integrated with over 10 game vendors within 5 months.
• Introduced and administrated JIRA software to improve the collaboration efficiency of projects.
 • Build up project workflows in the JIRA system including user training to provide an easier and more efficient working model for peers and colleagues.

January 2012 - July 2013

Technical Project Manager
軒昂有限公司 XUENN Pte Ltd.

Responsibilities:

• Gathered requirements from multinational operation teams, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Conducted meetings to go through requirements, designs, specifications and schedules.
• Host and arranged discussions with internal teams for High-Level Design and Change Impact Analysis.
• Partnered with project team members to identify and quickly address problems. Resolved issues ASAP ensuring project deliverables were not negatively impacted.
• Reported weekly to the management team on project status, progress, risk assessment and technical problems.

October 2010 - December 2011

Assistant Manager of Product Support | DevOps
軒昂有限公司 XUENN Pte Ltd.

Responsibilities:

• Oversaw incident handling process, release management and deployment process to meet operation goals.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement in product deployment.
• Led multinational team members to support daily operations of running products by orienting and training.
• Managed and coordinated new releases and distribution of all websites and services.

Achievements:

• Organized new Product Support team within 3 months, including interviews and training.
• Developed over 20 SOPs and released them in the change management, deployment and incident handling process successfully.
• Reduced over 20% P2 and 4% P1 incidents within 6 months.
• Reduced weekly deployment downtime from 240 MINS to 10 MINS.
• Increased 300% service amount of UAT deployment within 6 months.

June 2009 - September 2010

Technical Project Manager
杏翔股份有限公司Total Health Engineering Solution Enhancer 

Responsibilities:

• Gathered requirements from clients, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Supervised and directed engineers to keep projects on track and tasks prioritized.
• Used coordination and planning skills to achieve results according to schedule.

Achievements:

• Provided source control training for developers using SVN.
• Delivered project on time and passed client validation.

April 2008 - May 2009

IT Consultant | Web Developer
軒昂有限公司 XUENN Pte Ltd.

Responsibilities:

• Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
• Worked with project managers, developers, quality assurance and customers to resolve technical issues.
• Improved system performance by making proactive adjustments and resolving bugs.
• Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
• Provided SVN training for developers.  

Achievements:

• Built-up DTS report service to aggregate data from Oracle and MS SQL.
• Developed a failed-over Multi-Agents System in the project of integration with external vendors.

May 2001 - March 2008

C++ Programmer  
財團法人彰化基督教醫院 CCH

Responsibilities:

• RFID access control management, case tracking systems, Lab system and infection control system development and maintenance.
• Technical project research and development.
• Requirement analysis, clarification, testing and user training.

Achievements:

• Developed and launched an RFID access control system on time, including issuing 5000 access cards and deploying 200 RFID readers.
• Developed and launched an Infection Control and Outbreak Surveillance system using the chi-square, RR and Odds-Ratio model.
• Developed and launched a Blood Bank Management System including blood subtype auto-detection.
 • Developed a Text-Mining application for medical research and passed the ICHG2006 conference validation.

Software 

Product Design


  • Axure RP
  • Figma
  • Sketch
  • Php
  • Python
  • Astah UML
  • Google Analytics

Project Control


  • JIRA
  • ClickUP
  • Zephyr(testing plan)
  • MS Project
  • Google Workspace

Language


  • Chinese(Native)
  • English(TOEIC 765 )

Skills With Project Experience

Project Management


  • Agile / Waterfall Software Development Lifecycle Management
  • Multinational Team / Cross-Functional Teams Co-Working
  • Risk Assessment
  • Issue Tracking / Reporting
  • Requirement Gathering / Clarification
  • Task Breakdown / Priorities / Delegation 
  • Participants Communication / Coordination
  • Problem Diagnose / Analysis/Solving 
  • Data-Driven Decision-Making
  • Vendor/Partner Relationship Management

Product Management


  • B2C Web / Mobile/App  Product Market
  • Driving Product Strategy in StartUp
  • Define Product Metrics / Performance Evaluation
  • SaaS Service Planning 
  • Go-to-Market Strategy Planning
  • Multinational / Oversea Market
  • High Concurrency Transaction Service
  • MarTech Product 
  • Advanced Wireframe / Prototype Design 
  • Competitor/Market / TargetAudience Analysis
  • Keyword Research / SEO
  • Traffic Tracking/  Google Analytics
  • Data Analysis with SQL / Excel/Google Sheet / Data Studio

Team Management


  • Medium-Scale Team Management 
  • Goal-Oriented Organisational Skill
  • Team Recruitment/Evaluation 
  • Budgeting

  • Coach Style / Mentor Leadership

Education

1997 - 1999

Da-Yeh University

MBA, Management Information  System

1993 - 1997

輔仁大學 Fu Jen Catholic University

BBA, Statistics

Course Certificate


Foundations of User Experience (UX) Design

  • Foundational concepts in UX design, such as user-centered design, the design process, accessibility, and equity-focused design.
  • Understand ash phases in design sprints in UX designer’s work.

Getting Started in Google Analytics

  • Set up a Google Analytics account.

  • Understand how Google Analytics organizes data.  

  • Interpret the Audience, Acquisition and Behavior reports.

Digging Deeper into Audience Reports in Google Analytics

  • Understanding various parameters available for analyzing audience reports.

  • Understand the Active Users Report, the Lifetime Value Report, and the Cohort Analysis Report.

  • Understand the Benchmarking Reports and the Users Flow Report

Google Analytics Individual Qualification

  • Covers basic and advanced Google Analytics concepts. This includes: planning and principles; implementation and data collection; configuration and administration; conversion and attribution; and reports, metrics, and dimensions.


简历
个人档案

Hi, I'm Chris!

An innovative and Motivated Senior Product  Manager and Technical Project Manager with 10+ years of experience and programming background. Well-versed in developing and designing B2C/SaaS products in alignment with corporate objectives. 

I am also an enthusiastic team player eager to contribute to team success through communication, attention to detail and excellent organizational skills. Always exploring ways to go above and beyond expected performance to support the team.

 Linkedin | Chris Wang
  Chris Project Portfolio

Work Experience

August 2021 - December 2021

Director, Products | Product Director | Project Lead  
雲資國際服務有限公司 Cloudsinfo

Responsibilities:

• Gathered requirements, defined scopes, allocated resources and established scheduled meetings.
• Analyzed projects to determine system requirements and produce PRD, MRD, diagrams and wireframes.
• Host weekly project planning meetings with multinational teams.
• Conducted research, gathered information from multiple sources and presented results.
• Verified quality of deliverables from PM and designers and conformance to specifications before submitting them to participants.
• Provided Axure wireframe design training for the product manager.
• Reported bi-weekly to stakeholders on project status, progress, risk assessment and technical problems.
• Led projects and analyzed data to identify opportunities for continuous improvement of products.
• Managed and motivated project and design teams to promote collaboration and keep members on-task and productive.
• Managed project scope, schedule, status and documentation through the application of SDLC methodologies.

Achievements:

• Build up project workflows in the JIRA system including user training to provide an easier and more efficient working model for peers and colleagues.
• Released a minimum of 90 different scales of the project within 3 months.
• Developed performance improvement strategies and plans to promote continuous improvement of the major product.
• Delivered new landing page design to increase conversion rates.

March 2021 - July 2021

Product Development Director | Product Owner | Project Lead
皆凱科技有限公司 Evervictory 

Responsibilities:

• Conducted research, gathered information from multiple sources and applied it to product design.
• Coordinated projects, defined scope and manage milestones.
• Reported regularly to stakeholders on project status, progress and risk assessment.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Managed work and project responsibilities by assigning tasks to internal individuals and external partners.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed product backlog and prioritized sprint backlog for 3-week sprint releases.
• Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and performance.
• Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
• Produced rapid prototypes with functional spec using Axure RP.
•Managed relationships with vendors to ensure delivery on time and quality.

Achievements:

• Developed a new gaming product on time and integrated with the animation partner successfully.

August 2019 - March 2021

Technical Project Manager & Digital Marketing Director
皆凱科技有限公司 Evervictory 

Responsibilities:

• Gathered requirements from operation teams, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Analyzed projects to determine manpower requirements and monitor developer usage.
• Partnered with project team members to identify and quickly address problems. Resolved issues ASAP ensuring project deliverables were not negatively impacted.
• Managed all communications of projects between stakeholders, external partners, IT team, QA and the web developers.
• Led cross-functional teams of engineers, testing engineers and UI designers in the development of products and resolution of product defects.
• Oversaw planning, application development, verification and risks involved in software projects.
• Managed processes of system technical design, technique evaluation and POC(Proof Of Concept), development estimating and post-implementation support.

Achievements:
• Introduced and administrated JIRA software to improve the collaboration efficiency of projects.
• Build up project workflows in the JIRA system including user training to provide an easier and more efficient working model for peers and colleagues.
• Accelerated progress to pass the IOM license assessment by redesigning the product and facilitating communication between internal and external participants.
• Developed and launched the news product from conceptualization to implementation and maintenance, including organizing a 5 editors team.
• Increased UA from 110 to 8300 in the news site within 12 months through Keyword research and SEO.

January 2016 - July 2019

Division Manager | Technical Project Lead | Product Owner
荃方科技股份有限公司 GSiT

Responsibilities:

• Gathered requirements from operation teams, defined scopes, allocated resources and arranged scheduled meetings.
• Analyzed projects to determine manpower requirements and monitor developer usage.
• Oversaw planning, application development, verification and risks involved in software projects.
• Partnered with product team members to identify and quickly address problems. And arranged resources to resolve issues ensuring live products were not negatively impacted.
• Led projects and analyzed data to identify opportunities for continuous improvement of products.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed all communications between stakeholders, external partners, IT team, QA and the web developers.
• Provided Axure wireframe design training for the project team.
• Host weekly project tracking meetings with internal teams.
• Reported bi-weekly to multinational stakeholders on project status, progress, risk assessment and technical problems.

Achievements:

• Rollout 4 new products within 3 years. (Horse Racing, Lottery, Payment Gateway, Live Streaming ).

July 2013 - December 2015

Technical Project Manager  
荃方科技股份有限公司 GSiT 

Responsibilities:

• Gathered requirements from stakeholders, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Analyzed projects to determine system requirements and produce PRD, MRD, flow diagrams and wireframes.
• Conducted meetings with the project team to go through requirements, designs, specifications and schedules.
• Host and arrange discussions with internal teams for High-Level Design and Change Impact Analysis.
• Partnered with project team members to identify and quickly address problems. Resolved QAT and UAT issues ASAP ensuring project deliverables were not negatively impacted.
• Facilitated simple Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Reported weekly to multinational stakeholders on project status, progress, risk assessment and technical problems.

Achievements:

• Developed and launched a new member platform on time.
• Integrated with over 10 game vendors within 5 months.
• Introduced and administrated JIRA software to improve the collaboration efficiency of projects.
 • Build up project workflows in the JIRA system including user training to provide an easier and more efficient working model for peers and colleagues.

January 2012 - July 2013

Technical Project Manager
軒昂有限公司 XUENN Pte Ltd.

Responsibilities:

• Gathered requirements from multinational operation teams, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Conducted meetings to go through requirements, designs, specifications and schedules.
• Host and arranged discussions with internal teams for High-Level Design and Change Impact Analysis.
• Partnered with project team members to identify and quickly address problems. Resolved issues ASAP ensuring project deliverables were not negatively impacted.
• Reported weekly to the management team on project status, progress, risk assessment and technical problems.

October 2010 - December 2011

Assistant Manager of Product Support | DevOps
軒昂有限公司 XUENN Pte Ltd.

Responsibilities:

• Oversaw incident handling process, release management and deployment process to meet operation goals.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement in product deployment.
• Led multinational team members to support daily operations of running products by orienting and training.
• Managed and coordinated new releases and distribution of all websites and services.

Achievements:

• Organized new Product Support team within 3 months, including interviews and training.
• Developed over 20 SOPs and released them in the change management, deployment and incident handling process successfully.
• Reduced over 20% P2 and 4% P1 incidents within 6 months.
• Reduced weekly deployment downtime from 240 MINS to 10 MINS.
• Increased 300% service amount of UAT deployment within 6 months.

June 2009 - September 2010

Technical Project Manager
杏翔股份有限公司Total Health Engineering Solution Enhancer 

Responsibilities:

• Gathered requirements from clients, defined scopes, allocated development/testing resources and arranged scheduled meetings.
• Supervised and directed engineers to keep projects on track and tasks prioritized.
• Used coordination and planning skills to achieve results according to schedule.

Achievements:

• Provided source control training for developers using SVN.
• Delivered project on time and passed client validation.

April 2008 - May 2009

IT Consultant | Web Developer
軒昂有限公司 XUENN Pte Ltd.

Responsibilities:

• Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
• Worked with project managers, developers, quality assurance and customers to resolve technical issues.
• Improved system performance by making proactive adjustments and resolving bugs.
• Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
• Provided SVN training for developers.  

Achievements:

• Built-up DTS report service to aggregate data from Oracle and MS SQL.
• Developed a failed-over Multi-Agents System in the project of integration with external vendors.

May 2001 - March 2008

C++ Programmer  
財團法人彰化基督教醫院 CCH

Responsibilities:

• RFID access control management, case tracking systems, Lab system and infection control system development and maintenance.
• Technical project research and development.
• Requirement analysis, clarification, testing and user training.

Achievements:

• Developed and launched an RFID access control system on time, including issuing 5000 access cards and deploying 200 RFID readers.
• Developed and launched an Infection Control and Outbreak Surveillance system using the chi-square, RR and Odds-Ratio model.
• Developed and launched a Blood Bank Management System including blood subtype auto-detection.
 • Developed a Text-Mining application for medical research and passed the ICHG2006 conference validation.

Software 

Product Design


  • Axure RP
  • Figma
  • Sketch
  • Php
  • Python
  • Astah UML
  • Google Analytics

Project Control


  • JIRA
  • ClickUP
  • Zephyr(testing plan)
  • MS Project
  • Google Workspace

Language


  • Chinese(Native)
  • English(TOEIC 765 )

Skills With Project Experience

Project Management


  • Agile / Waterfall Software Development Lifecycle Management
  • Multinational Team / Cross-Functional Teams Co-Working
  • Risk Assessment
  • Issue Tracking / Reporting
  • Requirement Gathering / Clarification
  • Task Breakdown / Priorities / Delegation 
  • Participants Communication / Coordination
  • Problem Diagnose / Analysis/Solving 
  • Data-Driven Decision-Making
  • Vendor/Partner Relationship Management

Product Management


  • B2C Web / Mobile/App  Product Market
  • Driving Product Strategy in StartUp
  • Define Product Metrics / Performance Evaluation
  • SaaS Service Planning 
  • Go-to-Market Strategy Planning
  • Multinational / Oversea Market
  • High Concurrency Transaction Service
  • MarTech Product 
  • Advanced Wireframe / Prototype Design 
  • Competitor/Market / TargetAudience Analysis
  • Keyword Research / SEO
  • Traffic Tracking/  Google Analytics
  • Data Analysis with SQL / Excel/Google Sheet / Data Studio

Team Management


  • Medium-Scale Team Management 
  • Goal-Oriented Organisational Skill
  • Team Recruitment/Evaluation 
  • Budgeting

  • Coach Style / Mentor Leadership

Education

1997 - 1999

Da-Yeh University

MBA, Management Information  System

1993 - 1997

輔仁大學 Fu Jen Catholic University

BBA, Statistics

Course Certificate


Foundations of User Experience (UX) Design

  • Foundational concepts in UX design, such as user-centered design, the design process, accessibility, and equity-focused design.
  • Understand ash phases in design sprints in UX designer’s work.

Getting Started in Google Analytics

  • Set up a Google Analytics account.

  • Understand how Google Analytics organizes data.  

  • Interpret the Audience, Acquisition and Behavior reports.

Digging Deeper into Audience Reports in Google Analytics

  • Understanding various parameters available for analyzing audience reports.

  • Understand the Active Users Report, the Lifetime Value Report, and the Cohort Analysis Report.

  • Understand the Benchmarking Reports and the Users Flow Report

Google Analytics Individual Qualification

  • Covers basic and advanced Google Analytics concepts. This includes: planning and principles; implementation and data collection; configuration and administration; conversion and attribution; and reports, metrics, and dimensions.