CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Sinta Mayland.
Avatar of Sinta Mayland.
Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Within two months
Sinta Mayland Medan, Medan City, North Sumatra, [email protected] I had worked as a receptionist for 3 months at Rama Beach Resorts & Villas and then i got a direct promotion to be Personal Assistant to GM while i was in my prohibition time. That was really great achievement and opportunity that given to me. Since that time i had been working as PA to GM almost 6 years. And the other great opportunities that i got from this company were trained in a good leadership, business development, telemarketing, hotel operational, and pay attention
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of STKIP
English for education
Avatar of the user.
Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Public Speaking & Relations
Customer Service
assistant manager
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Paramadina
Psikologi
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
Educational Sciences
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of Amanda Lai.
Offline
Avatar of Amanda Lai.
Offline
Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)
2023 ~ 2023
Within two months
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Communication
Event Planning & Management
Community Engagement
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
International Business/Trade/Commerce
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Within one month
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within one month
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Event Consultant
Logo of Infinity Ventures Crypto (IVC).
Infinity Ventures Crypto (IVC)
2023 ~ 2023
Taipei, Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Event Management, Consultant, Secretary
Fields of Employment
Venture Capital & Private Equity, Marketing / Communications, Rental and Leasing Services
Work experience
4-6 years
Management
Skills
Communication
Event Planning & Management
Community Engagement
Customer Relations
Negotiation
Operations & Management
Microsoft Office
Partnerships
Languages
Chinese
Native or Bilingual
English
Professional
Japanese
Intermediate
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Ming Chuan University
Major
International Business/Trade/Commerce
Print

Amanda Lai

New Taipei City, Taiwan | 0981501943 | [email protected]

Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication.

#Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation

Working Experience



IVS Crypto Event Consultant  •  Infinity Ventures Crypto (IVC)/ Headline Asia

(Contractor) Mar .2023 - Jul. 2023  |  Taipei, Taiwan

  • Orchestrated a seamless collaboration between the Taiwan and Japan teams, driving the transformation of the largest startup and crypto conference -IVS Crypto, from concept to reality.

  • Spearheaded the creation of a comprehensive conference package deck and executed successful event fundraising meetings.

  • Tailored bespoke conference packages to exceed sponsors' expectations, facilitating their entry into the Asian market.

  • Oversaw all behind-the-scenes coordination, provided VIP care, and ensured on-site stage support.

  • Hosted and organized a prestigious VC dinner at Heian Jingu Event Hall, attracting 100 attendees.

  • Assiduously managed agreements, invoices, and payments.

  • Streamlined office procurement procedures, significantly enhancing administrative efficiency.

  • Developed and finalized business travel guidelines and arrangements.

  • Assisted in calendar management and reimbursement for the Investor Relations Manager.

Community Associate  •  WeWork

Oct. 2020 - Feb. 2023  |  Taipei, Taiwan

  • Efficiently managed front desk operations during business hours, including overseeing daily building operations, administrative tasks, mail management, and telephone communication.

  • Successfully coordinated new member orientation and facilitated client move-ins and move-outs.

  • Promptly addressed and resolved client tickets, calls, and inquiries through the CRM system.

  • Led event planning and venue rental, notably closing the largest venue rental case for a Netflix series shooting, "Shards of Her."

  • Exercised authority over facility management and maintained strong relationships with all suppliers.

  • Reviewed and managed supplier and members' contracts, invoices, and payments.

  • Revamped procurement and invoice SOP for the Taiwan WeWork branch.

  • Demonstrated a commitment to partnership and member engagement by providing exemplary service.

  • Trained and supervised new staff in their day-to-day duties.

Assistant Manager  •  SkyCo Business Center

Sept. 2020 - Oct. 2020  |  Taipei, Taiwan

  • Managed the full spectrum of space operations, overseeing 30 offices, 15 hot desks, and 4 dedicated desks.

  • Handled reception duties, conducted walk-in tours, managed daily operations, and maintained client relationships.

  • Renewed client contracts, followed up on payments due, managed petty cash, and organized calendars.

Operations Coordinator  •  SkyCo Business Center

Oct. 2019 - Sept. 2020  |  Taipei, Taiwan

  • Supported in performing reception duties, walk-in tours, general administration, and payment follow-ups.

  • Maintained client relationships and provided critical support for 4 centers in various locations during colleagues' leave.

Researcher  •  Adecco

(Internship) Feb 2019 - Jun. 2019  |  Taipei, Taiwan

  • Collaborated closely with three senior recruitment consultants to source potential software engineering candidates.

  • Conducted phone screenings, edited candidates' reports, and refined candidates' CVs.

  • Conducted on-site interviews and contributed to the recruitment process.

Copywriter  •  JUT living development

Jul. 2018 - Jan. 2019  |  Taipei, Taiwan

  • Handled 90% of Facebook post writing regarding furniture brands, designers, and design trends also supporting marketing-related activities. In total conduct around 250 posts by working 3 days a week.

Wedding Dress Consultant  •  Le Chic Bridal

Apr. 2015 - Aug. 2017  |  Taipei, Taiwan

  • Advised for wedding dresses and accessories meanwhile supporting photo shooting and copywriting on social media.

Education



Ming Chuan University

International Business and Trade  •  2014 - 2019                                                                                      Taipei, Taiwan

*Postpone graduation for a year due to the exchange program.

Extracurricular Activities: Leader of People to People International Student Association; Volunteer at Mandarin Study and Culture Center; Exchange Student’s local buddy; Assistant of the Ministry of Foreign Affairs Youth Diplomacy (2019) open auction.

SGH Warsaw School of Economics

2017 Fall Semester Exchange Program                                                                                                     Warsaw, Poland

Certificate


  • X-Culture Global Collaboration Certificate

  • Ming Chuan University B2B E-commerce Training

  • Microsoft Certified: Power BI Data Analyst Associate certification

  • Microsoft Office Specialist: Microsoft Excel Expert (Office 2019)

  • IT Specialist - Python

Language


  • Chinese (mother tongue)

  • Taiwanese (conversational)

  • English with TOEIC 865 (2019); IELTS  6.0 (2017)

  • Japanese with JLPT  N3  (2020) 

Reference


  • Nathan Lin  
  • Community Manager at WeWork (Taiwan) 
  • +886 936639363

Reference


  • Joice Wang  
  • Investor Relations Manager at Infinity Venture Crypto
  • +886 909183968
Resume
Profile

Amanda Lai

New Taipei City, Taiwan | 0981501943 | [email protected]

Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication.

#Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation

Working Experience



IVS Crypto Event Consultant  •  Infinity Ventures Crypto (IVC)/ Headline Asia

(Contractor) Mar .2023 - Jul. 2023  |  Taipei, Taiwan

  • Orchestrated a seamless collaboration between the Taiwan and Japan teams, driving the transformation of the largest startup and crypto conference -IVS Crypto, from concept to reality.

  • Spearheaded the creation of a comprehensive conference package deck and executed successful event fundraising meetings.

  • Tailored bespoke conference packages to exceed sponsors' expectations, facilitating their entry into the Asian market.

  • Oversaw all behind-the-scenes coordination, provided VIP care, and ensured on-site stage support.

  • Hosted and organized a prestigious VC dinner at Heian Jingu Event Hall, attracting 100 attendees.

  • Assiduously managed agreements, invoices, and payments.

  • Streamlined office procurement procedures, significantly enhancing administrative efficiency.

  • Developed and finalized business travel guidelines and arrangements.

  • Assisted in calendar management and reimbursement for the Investor Relations Manager.

Community Associate  •  WeWork

Oct. 2020 - Feb. 2023  |  Taipei, Taiwan

  • Efficiently managed front desk operations during business hours, including overseeing daily building operations, administrative tasks, mail management, and telephone communication.

  • Successfully coordinated new member orientation and facilitated client move-ins and move-outs.

  • Promptly addressed and resolved client tickets, calls, and inquiries through the CRM system.

  • Led event planning and venue rental, notably closing the largest venue rental case for a Netflix series shooting, "Shards of Her."

  • Exercised authority over facility management and maintained strong relationships with all suppliers.

  • Reviewed and managed supplier and members' contracts, invoices, and payments.

  • Revamped procurement and invoice SOP for the Taiwan WeWork branch.

  • Demonstrated a commitment to partnership and member engagement by providing exemplary service.

  • Trained and supervised new staff in their day-to-day duties.

Assistant Manager  •  SkyCo Business Center

Sept. 2020 - Oct. 2020  |  Taipei, Taiwan

  • Managed the full spectrum of space operations, overseeing 30 offices, 15 hot desks, and 4 dedicated desks.

  • Handled reception duties, conducted walk-in tours, managed daily operations, and maintained client relationships.

  • Renewed client contracts, followed up on payments due, managed petty cash, and organized calendars.

Operations Coordinator  •  SkyCo Business Center

Oct. 2019 - Sept. 2020  |  Taipei, Taiwan

  • Supported in performing reception duties, walk-in tours, general administration, and payment follow-ups.

  • Maintained client relationships and provided critical support for 4 centers in various locations during colleagues' leave.

Researcher  •  Adecco

(Internship) Feb 2019 - Jun. 2019  |  Taipei, Taiwan

  • Collaborated closely with three senior recruitment consultants to source potential software engineering candidates.

  • Conducted phone screenings, edited candidates' reports, and refined candidates' CVs.

  • Conducted on-site interviews and contributed to the recruitment process.

Copywriter  •  JUT living development

Jul. 2018 - Jan. 2019  |  Taipei, Taiwan

  • Handled 90% of Facebook post writing regarding furniture brands, designers, and design trends also supporting marketing-related activities. In total conduct around 250 posts by working 3 days a week.

Wedding Dress Consultant  •  Le Chic Bridal

Apr. 2015 - Aug. 2017  |  Taipei, Taiwan

  • Advised for wedding dresses and accessories meanwhile supporting photo shooting and copywriting on social media.

Education



Ming Chuan University

International Business and Trade  •  2014 - 2019                                                                                      Taipei, Taiwan

*Postpone graduation for a year due to the exchange program.

Extracurricular Activities: Leader of People to People International Student Association; Volunteer at Mandarin Study and Culture Center; Exchange Student’s local buddy; Assistant of the Ministry of Foreign Affairs Youth Diplomacy (2019) open auction.

SGH Warsaw School of Economics

2017 Fall Semester Exchange Program                                                                                                     Warsaw, Poland

Certificate


  • X-Culture Global Collaboration Certificate

  • Ming Chuan University B2B E-commerce Training

  • Microsoft Certified: Power BI Data Analyst Associate certification

  • Microsoft Office Specialist: Microsoft Excel Expert (Office 2019)

  • IT Specialist - Python

Language


  • Chinese (mother tongue)

  • Taiwanese (conversational)

  • English with TOEIC 865 (2019); IELTS  6.0 (2017)

  • Japanese with JLPT  N3  (2020) 

Reference


  • Nathan Lin  
  • Community Manager at WeWork (Taiwan) 
  • +886 936639363

Reference


  • Joice Wang  
  • Investor Relations Manager at Infinity Venture Crypto
  • +886 909183968