Jakarta, Indonesia
October 2012 - September 2020
● Responsible for Provisioning Non GSM/GSM products/services for Enterprise Customers.
● Coordinating with all related parties to deliver the products/services.
● Assess and modify projects for better results.
● Visit customers to maintain customer relationships and update project reports.
January 2011 - December 2012
Placed in Customer's HQ for better and faster response in after-sales support. Support for maintenance, troubleshooting, and installation of customer's services. Giving explanations to customers about the services that we provide. Report and update the progress to customers.
January 2010 - December 2011
Handling customer complaints for their network/data services problem. Checking, classifying, and 1st troubleshooting the problems. Coordinating with the internal team to solve the problems, reporting to customer's.
2006 - 2010
Jakarta, Indonesia
October 2012 - September 2020
● Responsible for Provisioning Non GSM/GSM products/services for Enterprise Customers.
● Coordinating with all related parties to deliver the products/services.
● Assess and modify projects for better results.
● Visit customers to maintain customer relationships and update project reports.
January 2011 - December 2012
Placed in Customer's HQ for better and faster response in after-sales support. Support for maintenance, troubleshooting, and installation of customer's services. Giving explanations to customers about the services that we provide. Report and update the progress to customers.
January 2010 - December 2011
Handling customer complaints for their network/data services problem. Checking, classifying, and 1st troubleshooting the problems. Coordinating with the internal team to solve the problems, reporting to customer's.
2006 - 2010