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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Sekarang
UI/UX Designer / Product Designer
Dalam satu bulan
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ Sekarang
Product/Project Manager
Dalam satu bulan
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
華梵大學
外國語文學系
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Sekarang
Product Manager/ Program Manager
Dalam satu bulan
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Sekarang
資深軟體工程師
Dalam satu bulan
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Sekarang
數據分析、行銷研究、營運管理
Dalam satu bulan
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立台北藝術大學
藝術跨域研究所
Avatar of the user.
Avatar of the user.
Quality Manager @鴻準精密工業股份有限公司
2023 ~ Sekarang
Quality Manager /Supplier Quality
Dalam satu bulan
Excel
Word
PowerPoint
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
成功大學
化學工程
Avatar of Wu Tommy.
Avatar of Wu Tommy.
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
2023 ~ Sekarang
PM、活動企劃相關、行銷企劃相關
Dalam satu bulan
act as a bridge between business/RD and customers, and assist customers in dealing with technical problems in a language that customers understand, so as to ensure that customers can use the company's products normally. 2. Carry out routine after-sales service (such as: visiting foreign customers, understanding product status and handling customer complaints) 3. Handle and improve the abnormal situation encountered by customers, thereby improving customer satisfaction 4. Assist the business to deal with the technical problems of product-related applications proposed by customers, and provide customer technical support services 5. Assist
Word
ERP
Excel
Sudah bekerja
Terbuka untuk peluang
Paruh waktu / Tertarik bekerja jarak jauh
6-10 tahun
Tatung University
電機工程研究所光電組
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Sekarang
Strategic Account Manager
Dalam satu bulan
Microsoft Office
Communication
Photoshop
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
淡江大學 Tamkang University
國際觀光管理學系
Avatar of Leo Lu.
Avatar of Leo Lu.
Fitness coach @Charming Body
2022 ~ Sekarang
HR、教育訓練
Dalam satu tahun
Leo Lu Lecturer Banqiao District, New Taipei City, Taiwan 220 An Experienced Eloquent Lecturer & Senior Teacher Instructor specialized in the elite market. Excel at customizing personal training programs via keen observation, effective communication and accurate problem-solving skills. Conducted a lecturing-effect facilitating seminar for over 30 senior teachers, achieving a 28% increase in customer satisfaction rate in a quarter. Found passion for coaching at Individual Education Taiwan Tuoren as a Senior Teacher Instructor. Major in Psychology, taken courses including Neural Anatomy & Physiology, Statistics in Psychology & Education and Brain Damage & Behavior. Currently seeking a position
Persistence
Cooperation
Creative Problem Solver
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Chung Shan Medical University
Bachelor of Science in Psychology
Avatar of Yuchuan Shih.
Avatar of Yuchuan Shih.
Associate Market Manager @Expedia
2022 ~ Sekarang
Associate Market Manager
Lebih dari satu tahun
visibility in Campaign and Media Solutions. JanPresent Lodging Solution Specialist • Expedia • Create internal training materials for lodging technical solutions and customer service. • Optimize connectivity program in developing tools and integration, working with internal teams and external vendors. • Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service. OctDec 2021 Lodging Content Specialist • Expedia • Educate+1200 new clients end to end Expedia platform onboarding training. • Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO. FebOct 2020 Lodging Partner Specialist III • Expedia • Participate
Customer Relationship Management
Business Consulting
Digital Marketing
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
The Post-Master’s International Marketing Certificate

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Lebih dari satu tahun
Warehouse Team Member
Western Union
2020 ~ Sekarang
Taipei, Taiwan
Latar Belakang Profesional
Status sekarang
Siswa/Mahasiswa
Tahap pencarian kerja
Profesi
Bidang Pekerjaan
Pengalaman Kerja
Kurang dari satu tahun pengalaman kerja (1-2 tahun relevan)
Management
Keterampilan
Administration
Marketing
Sales
Word
Digital Marketing
Data Analytics
SEO
SEM
Photoshop
Pandas Numpy Matplotlib
Seaborn (Intermediate)
Google Analytics
Bahasa
English
Menengah
Indonesian
Bahasa ibu atau Bilingual
Chinese
Pemula
Preferensi Pencarian Pekerjaan
Jabatan
Content Curator、Digital Marketing Specialist、Social Media Marketing Specialist
Tipe Pekerjaan
Full-time
Lokasi
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
National Taipei University of Technology
Jurusan
Master of Business Administration
Cetak
M1rjqn3oc3mxkps0lyza

Vito Kosasih

I remember when I was a kid, my parents bought me a set of encyclopedia books. Contains a variety of topics, from dinosaurs to important discoveries in the world. I feel that through those books my parents inadvertently molded me into someone who is always curious about many things. 


 In addition, my parents also often bought a puzzle for me, I don't know if this was what my parents had planned at the time, but with the puzzles, I indirectly became someone who has a high sense of determination to solve a problem. It's rare for the little me to leave a puzzle lying unsolved. It is very visible when I play Rubik's Cube, I have several types of Rubik's Cube, it is very rare for them to lie unsolved, even when my parents gave me a new type of Rubik's Cube, which I don't know how to solve yet, I will learn it that day and arrange them to it's solved state. 


 Those little things in my past helped to shape me into who I am today, who is always curious about new things, huge appetite for knowledge and never gives up before it's solved.

Content Curator、Digital Marketing Specialist、Social Media Marketing Specialist
City, TW
[email protected]

Work Experience

Alson Retail Co. Ltd, Warehouse Team Member, Oct 2020 ~ Present

Outline: 

Acting as Alson Retail Co. Ltd.’s spearhead to handle received orders. Maintain the level of accuracy and speed to always be at the highest point to fulfill customer satisfaction. 

Key Responsibilities:

 • Collecting goods from throughout the warehouse based on the invoices. 

• Verify all incoming shipments to be accurate by comparing the invoice to the order and ensure all goods are in excellent condition. 

• Ensuring that every package is safely and securely packed and labeled for shipping. 

• Organize stocks within the warehouse by properly unboxing and storing goods in their designated location. 

• Preserve safe and clean work environment by keeping shelves and workstations neat. 

Western Union, Customer Care Representative, Oct 2020 ~ Apr 2021

Outline:

Responsible for developing and implementing marketing strategies for Western Union. Including creating social media content, managing regular post, and responding to followers. 

Key Responsibilities:

 • Using social media marketing tools to create and maintain the company’s brand. 

• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements. 

• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities. 

• Interacting with customers via the company’s social media accounts.

Education

The Fundamentals of Digital Marketing – Google Digital Garage, 2021


National Taipei University of Technology, Master of Business Administration, 2019 ~ 2021


IBM Data Science – Coursera.com, 2021


Data Analyst with Python Track – Datacamp.com, 2021


Petra Christian University, Bachelor of Architecture-BArch, 2014 ~ 2018

CV
Profil
M1rjqn3oc3mxkps0lyza

Vito Kosasih

I remember when I was a kid, my parents bought me a set of encyclopedia books. Contains a variety of topics, from dinosaurs to important discoveries in the world. I feel that through those books my parents inadvertently molded me into someone who is always curious about many things. 


 In addition, my parents also often bought a puzzle for me, I don't know if this was what my parents had planned at the time, but with the puzzles, I indirectly became someone who has a high sense of determination to solve a problem. It's rare for the little me to leave a puzzle lying unsolved. It is very visible when I play Rubik's Cube, I have several types of Rubik's Cube, it is very rare for them to lie unsolved, even when my parents gave me a new type of Rubik's Cube, which I don't know how to solve yet, I will learn it that day and arrange them to it's solved state. 


 Those little things in my past helped to shape me into who I am today, who is always curious about new things, huge appetite for knowledge and never gives up before it's solved.

Content Curator、Digital Marketing Specialist、Social Media Marketing Specialist
City, TW
[email protected]

Work Experience

Alson Retail Co. Ltd, Warehouse Team Member, Oct 2020 ~ Present

Outline: 

Acting as Alson Retail Co. Ltd.’s spearhead to handle received orders. Maintain the level of accuracy and speed to always be at the highest point to fulfill customer satisfaction. 

Key Responsibilities:

 • Collecting goods from throughout the warehouse based on the invoices. 

• Verify all incoming shipments to be accurate by comparing the invoice to the order and ensure all goods are in excellent condition. 

• Ensuring that every package is safely and securely packed and labeled for shipping. 

• Organize stocks within the warehouse by properly unboxing and storing goods in their designated location. 

• Preserve safe and clean work environment by keeping shelves and workstations neat. 

Western Union, Customer Care Representative, Oct 2020 ~ Apr 2021

Outline:

Responsible for developing and implementing marketing strategies for Western Union. Including creating social media content, managing regular post, and responding to followers. 

Key Responsibilities:

 • Using social media marketing tools to create and maintain the company’s brand. 

• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements. 

• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities. 

• Interacting with customers via the company’s social media accounts.

Education

The Fundamentals of Digital Marketing – Google Digital Garage, 2021


National Taipei University of Technology, Master of Business Administration, 2019 ~ 2021


IBM Data Science – Coursera.com, 2021


Data Analyst with Python Track – Datacamp.com, 2021


Petra Christian University, Bachelor of Architecture-BArch, 2014 ~ 2018