蘇怡甄 Claire Su 產品副理 Taipei City, Taiwan My name is Claire Su(蘇怡甄). An enthusiastic, self-confident and motivation person. “The attitude determines the altitude”this sentence which keeps in my mind and directs my action to adapt new working environments or conquer thorny challenges. 工作經歷 產品副理(Product Manager) • 寶齡富錦 十月Present 市場實務經驗累積與挑戰 1. 新品亮相：從新品發想、建構和分析(國
Walter Helwich Walter Helwich, born in New York City, is a designer, programmer, and developer in the information technology industry. He attended University of California where he studied at the Department of Computer Science and graduated with a Bachelor's Degree in Mathematics. After graduating from University of California, Walter went to study advanced software technologies at the Computing Faculty in Columbia. Outside of his Columbia studies, Walter Helwich began to explore computers more thoroughly, and was especially interested in how they were programmed. While still at university, he got a job working at of America
English Teacher for 3 grades, those are 10th grade, 11th grade and 12th grade. . Full responsibility for 20 school hours each month Student Coach • SMK Al-Kautsar JuliMaretDeveloping student development programs . Carry out guidance, direction and control of the Student Association . Guide the Student Association to organizing activities in school . Arrange student activities report . Regulate students order, teachers and employees in maintaining the cleanliness of the school . Organizing ceremonies EducationsMuhammaidiyah University of Sukabumi English LiteratureEnglish Pro Course General English ProgramSMA Islam As-Syafi'iyah Ilmu Pengetahuan Alam Skills Microsoft Office Fluent in English
行臺灣陶藝駐村計畫 New Taipei City, Taiwan Hsiao-Cheng CHU Experienced staff at Yingge Ceramics Museum with over 5 years of experience. Specialized in the international residency program, which involved coordinating with 40+ domestic and international artists. Responsible for operating podcasts, organizing international lectures and 40+ workshops. Proven ability to manage multiple projects simultaneously. Proficient in coordination with artists, contractors, and partners. Work Experience Project executive New Taipei City Yingge Ceramics Museum • SepJul．Managed and executed the artist-in-residence program, organizing 40+ educational activities and
Children from 1-13 years old MayAugust 2020 Assistant manager 財團法人黃大魚文化藝術基金會黃大魚咖啡 # Introducing "Wonderfultree cafe" to visitors from all over the world # Making coffee, drinks&beverages, and light meals # Co-organizing different types of activities and events (concerts, lectures, reunions, film festivals, etc.) # Hosting monthly lectures and performances with a team # Providing child-friendly service # Doubled average sales # Led a team of 10 people, including training 2 part-time workers and 8 volunteers SeptemberMarch 2018
Joshua Wagschal Joshua Wagschal is a seasoned businessman with many years of experience. He has had the opportunities to work with both Overstock Plumbing Deals and Yalla Natural, both of which gave him a variety of skills that he still uses to this day. With Overstock, Joshua served as a liaison between suppliers and customers seeking additional plumbing utilities. With Yalla Natural, he took on a number of roles, including organizing new classes and activities to engage the community. Joshua Wagschal is always eager to help empower the youth and use his business acumen to serve
【文案整理與平台成效分析 Assistant Copywriter and Platform Analyst】
研究各社群平台數據與分析競爭品牌經營，規劃新業務相關的合作專案，找尋適合的KOL人選、附註合作方向並上呈
Analyze competitors' marketing strategy and organize new collaboration projects, searching adequate key opinion leaders with cooperation details to the supervisor.
Primarily, my position covers social media maintenance (on our website, Facebook, Instagram, Pinkoi) and overall content marketing campaign, also responsible for copywriting. I was blessed to participate a curation of a collab exhibition.
【專案管理與執行 Project Management】
負責提案與執行特別活動、工作坊，曾協助主管參與國外創業競賽，和撰寫集資平台企劃。
I organize workshops and special events, having experience in formulating a concrete and detailed proposal for global accelerator program as well as a crowdfunding project.
【銷售與客戶服務 Sales and Customer Service】
第一線服務客戶、店務管理與申訴、換貨處理、售後服務。
Other than customer service, I also handled complaints, assisted to claim refunds and after-sales service.
Responsible for categorizing and presenting the finalist of London International Awards and SpikeAisa awards.
【輔助企業行銷提案 Completion of External Proposal】
協助主管處理對外提案，含括欲涉及領域的背景資料搜集、 KOL 推薦、文案撰寫、簡報美化、 Instagram 互動文案分析、競爭品牌分析、客戶品牌活動支援、協助公司參與國際廣告大獎。
Provide assistance to my supervisor to complete proposal to our clients, including doing background research, recommending KOL or influencers on social media, copywriting, organizing slides and presentations, analyzing user habits on Instagram, finishing competitive analysis, supporting brand activities, etc.
Felicé Cafe｜門市人員 （2018. 06 -2018. 09）
【顧客服務 Customer Service】
協助提升點餐與出餐進度，增進客人服務體驗
Help increase the number of coffee and meal set sales, managing long-termed customer relationship
維持產品陳列、幫助客人了解品項
Maintain merchandise displays, and help costumers make decisions
【輔助店務管理 Store chores】
盤點濾掛包進貨量與清點簡餐食材，保持存貨數量穩定
Checking the stock of drip bag coffee and ingredients of meals
協助咖啡師處理咖啡豆，協助廚師簡餐備料
Process coffee beans for baristas, and assist cook to prepare meals
Mainly arranging courses and supervise the shifting and propose to reform certain out-dated structure of work force planning into a clearer form when I found contradictories. Selected as the general coordinator of our welcoming performance in 2018 for the freshmen, being responsible for the progress of each choreography.
【對外合作 External Cooperation】
任臺灣科技大學熱舞社和師範大學熱舞社一起舉辦的三校競賽負責人、當代舞蹈工作坊負責人。
Having cooperated with NTNU and NTUST to hold competition and organizing contemporary workshops for members to get exposed to more dynamic and skills.
核心技能 Core Skills
語言
中文（母語）
英語 TOEFL 105
法語 DELF B2證書
德語 約B1
軟體使用
Illustrator
Photoshop
Microsoft Office
iOS
編輯經驗
文案撰寫
策展企劃
行銷活動規劃
專案成就 Achievements
LFP 香料香水實驗室｜羅密歐與茱麗葉Ｘ玫瑰香水工作坊
[Workshop] Romeo and Juliet X ROSE
by Laboratory of Fragrance and Perfume
【成效——參與率激升333%，帶動10月業績成長】
[Increase customer participation in events by 333%,
improving sales performance in October]
擔任工作坊企劃專案主理人，
帶領設計、行銷、門市同仁共同完成專案
Event coordinator, leading the team to complete the project.
行銷規劃從8月相關主題文案延伸，由工作坊結束整個主題企劃，提升顧客期待與品牌好感度
Extending from the relevant copywriting theme, and ending with the final workshop event; thus it enhances Brand favorability
Adept at event-planning and project monitoring as a team player. With leader quality and diligence, I am fond of challenging tasks. Love to connect with others and be inspired.
重度社群媒體使用者，
經營社團紛絲專頁與活動頁，也會經營自己的生活、朋友圈。
Heavy Social Media User; other than running my own personal platform on Instagram and Facebook, I do assist copywriting and basic customer service online.
【文案整理與平台成效分析 Assistant Copywriter and Platform Analyst】
研究各社群平台數據與分析競爭品牌經營，規劃新業務相關的合作專案，找尋適合的KOL人選、附註合作方向並上呈
Analyze competitors' marketing strategy and organize new collaboration projects, searching adequate key opinion leaders with cooperation details to the supervisor.
Primarily, my position covers social media maintenance (on our website, Facebook, Instagram, Pinkoi) and overall content marketing campaign, also responsible for copywriting. I was blessed to participate a curation of a collab exhibition.
【專案管理與執行 Project Management】
負責提案與執行特別活動、工作坊，曾協助主管參與國外創業競賽，和撰寫集資平台企劃。
I organize workshops and special events, having experience in formulating a concrete and detailed proposal for global accelerator program as well as a crowdfunding project.
【銷售與客戶服務 Sales and Customer Service】
第一線服務客戶、店務管理與申訴、換貨處理、售後服務。
Other than customer service, I also handled complaints, assisted to claim refunds and after-sales service.
Responsible for categorizing and presenting the finalist of London International Awards and SpikeAisa awards.
【輔助企業行銷提案 Completion of External Proposal】
協助主管處理對外提案，含括欲涉及領域的背景資料搜集、 KOL 推薦、文案撰寫、簡報美化、 Instagram 互動文案分析、競爭品牌分析、客戶品牌活動支援、協助公司參與國際廣告大獎。
Provide assistance to my supervisor to complete proposal to our clients, including doing background research, recommending KOL or influencers on social media, copywriting, organizing slides and presentations, analyzing user habits on Instagram, finishing competitive analysis, supporting brand activities, etc.
Felicé Cafe｜門市人員 （2018. 06 -2018. 09）
【顧客服務 Customer Service】
協助提升點餐與出餐進度，增進客人服務體驗
Help increase the number of coffee and meal set sales, managing long-termed customer relationship
維持產品陳列、幫助客人了解品項
Maintain merchandise displays, and help costumers make decisions
【輔助店務管理 Store chores】
盤點濾掛包進貨量與清點簡餐食材，保持存貨數量穩定
Checking the stock of drip bag coffee and ingredients of meals
協助咖啡師處理咖啡豆，協助廚師簡餐備料
Process coffee beans for baristas, and assist cook to prepare meals
Mainly arranging courses and supervise the shifting and propose to reform certain out-dated structure of work force planning into a clearer form when I found contradictories. Selected as the general coordinator of our welcoming performance in 2018 for the freshmen, being responsible for the progress of each choreography.
【對外合作 External Cooperation】
任臺灣科技大學熱舞社和師範大學熱舞社一起舉辦的三校競賽負責人、當代舞蹈工作坊負責人。
Having cooperated with NTNU and NTUST to hold competition and organizing contemporary workshops for members to get exposed to more dynamic and skills.
核心技能 Core Skills
語言
中文（母語）
英語 TOEFL 105
法語 DELF B2證書
德語 約B1
軟體使用
Illustrator
Photoshop
Microsoft Office
iOS
編輯經驗
文案撰寫
策展企劃
行銷活動規劃
專案成就 Achievements
LFP 香料香水實驗室｜羅密歐與茱麗葉Ｘ玫瑰香水工作坊
[Workshop] Romeo and Juliet X ROSE
by Laboratory of Fragrance and Perfume
【成效——參與率激升333%，帶動10月業績成長】
[Increase customer participation in events by 333%,
improving sales performance in October]
擔任工作坊企劃專案主理人，
帶領設計、行銷、門市同仁共同完成專案
Event coordinator, leading the team to complete the project.
行銷規劃從8月相關主題文案延伸，由工作坊結束整個主題企劃，提升顧客期待與品牌好感度
Extending from the relevant copywriting theme, and ending with the final workshop event; thus it enhances Brand favorability
Adept at event-planning and project monitoring as a team player. With leader quality and diligence, I am fond of challenging tasks. Love to connect with others and be inspired.
重度社群媒體使用者，
經營社團紛絲專頁與活動頁，也會經營自己的生活、朋友圈。
Heavy Social Media User; other than running my own personal platform on Instagram and Facebook, I do assist copywriting and basic customer service online.
