Email: [email protected]
Mobile phone (+886)0912-034-008 Taiwan (R.O.C)
Master of Resources Engineering, National Cheng Kung University, TW
Skilled and experienced Product Manager in the consumer electronics industry.Focus on hardware-based and software bundled products , experience in product development, product introduction, and the overall management of a product's life from conception to fruition. Skilled at team building, developing strategies, and navigating complexity. Adept at roadmap planning including competitor analysis, STP model and key feature development. An analytical thinker who works collaboratively to get the job done.
- Led cross-functional teams to launch the first gaming KVM at CES
- Drive team pursue lower cost design to enhance profit , finally lower down 33% BOM cost
- Maintain advantage of the late competitor and set functional requirements through competitive analysis & user interviews
- Leading feature prioritization based on market analysis and feature value incentives
- Improve user experience through user research, usability testing, AB test, and algorithm optimization, raising satisfaction rate by 36%
- Enhance first-time user experience (Build in electronic first-time user manual and video instruction)
- Connect with an internal customer service system to systematically manage customer complaints and increase high ratings
- Improve data stability and download speed, and move local data to the cloud.
- Develop data collection backend to assist marketing content to produce crop promotion direction
- Synchronize customer and equipment data to reduce the communication cost of clarifying customer complaints.
KeyMander2 App functions include (Member register / Device control /Forum / Tech Support )
World Wide First KVM for Gamers to share their own device between PC & Game Console
Sep 2014 - Jun 2016
Sep 2010 - Jun 2014
Email: [email protected]
Mobile phone (+886)0912-034-008 Taiwan (R.O.C)
Master of Resources Engineering, National Cheng Kung University, TW
Skilled and experienced Product Manager in the consumer electronics industry.Focus on hardware-based and software bundled products , experience in product development, product introduction, and the overall management of a product's life from conception to fruition. Skilled at team building, developing strategies, and navigating complexity. Adept at roadmap planning including competitor analysis, STP model and key feature development. An analytical thinker who works collaboratively to get the job done.
- Led cross-functional teams to launch the first gaming KVM at CES
- Drive team pursue lower cost design to enhance profit , finally lower down 33% BOM cost
- Maintain advantage of the late competitor and set functional requirements through competitive analysis & user interviews
- Leading feature prioritization based on market analysis and feature value incentives
- Improve user experience through user research, usability testing, AB test, and algorithm optimization, raising satisfaction rate by 36%
- Enhance first-time user experience (Build in electronic first-time user manual and video instruction)
- Connect with an internal customer service system to systematically manage customer complaints and increase high ratings
- Improve data stability and download speed, and move local data to the cloud.
- Develop data collection backend to assist marketing content to produce crop promotion direction
- Synchronize customer and equipment data to reduce the communication cost of clarifying customer complaints.
KeyMander2 App functions include (Member register / Device control /Forum / Tech Support )
World Wide First KVM for Gamers to share their own device between PC & Game Console
Sep 2014 - Jun 2016
Sep 2010 - Jun 2014