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4-6 years
6-10 years
10-15 years
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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Present
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of Anita Marsafira.
Avatar of Anita Marsafira.
Past
Quality Assurance Chapter Lead @PT Abishar Technology
2023 ~ 2024
Software Quality Assurance
Within one month
validation according to specifications. Provided expert guidance on best practices in Quality Assurance, elevating team knowledge and expertise. NovemberFebruari 2024 Software Quality Assurance Tester The Software Practice Pte Ltd Used Agile methodologies to aid team delivery of effective, quality software solutions. Interacted with software application developers and customer service teams to clarify the design specifications, and test requirements, and address defect resolutions Reviewed and validated requirements and technical specifications to develop and execute test plans. Tested functionality, performance, and compliance of products against design specifications to maintain strong development standards and high customer satisfaction. Used
Microsoft Office
Communication Skills
Problem Solving Skills
Unemployed
Open to opportunities
Full-time / Remote Only
10-15 years
EDU Effective Business School
General Administration
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系
Avatar of Leo Lu.
Avatar of Leo Lu.
Fitness coach @Charming Body
2022 ~ Present
HR、教育訓練
Within one year
Leo Lu Lecturer Banqiao District, New Taipei City, Taiwan 220 An Experienced Eloquent Lecturer & Senior Teacher Instructor specialized in the elite market. Excel at customizing personal training programs via keen observation, effective communication and accurate problem-solving skills. Conducted a lecturing-effect facilitating seminar for over 30 senior teachers, achieving a 28% increase in customer satisfaction rate in a quarter. Found passion for coaching at Individual Education Taiwan Tuoren as a Senior Teacher Instructor. Major in Psychology, taken courses including Neural Anatomy & Physiology, Statistics in Psychology & Education and Brain Damage & Behavior. Currently seeking a position
Persistence
Cooperation
Creative Problem Solver
Employed
Full-time / Interested in working remotely
6-10 years
Chung Shan Medical University
Bachelor of Science in Psychology
Avatar of the user.
Avatar of the user.
Associate Market Manager @Expedia
2022 ~ Present
Associate Market Manager
More than one year
Customer Relationship Management
Business Consulting
Digital Marketing
Employed
Full-time / Interested in working remotely
10-15 years
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
The Post-Master’s International Marketing Certificate
Avatar of the user.
Avatar of the user.
Digital Marketing Specialist @Forest Interactive Sdn. Bhd.- Taiwan branch
2021 ~ Present
Digital Marketing Manager
Within two months
Social Media Marketing
Online Advertising
Digital Marketing
Employed
Full-time / Not interested in working remotely
6-10 years
Sogang University
Korean for General Purposes Program
Avatar of 楊謦綾.
Avatar of 楊謦綾.
產品企劃主任 @雄獅旅遊 主題旅遊部 人文藝術組/鐵道旅遊組
2016 ~ Present
產品企劃
Within six months
Before 2020 APR -Support the operation of high-quality outbound tourist products, including transportation, accommodation, tour leader arrangement, and the activities during the trips for Lion Travel's global-based market. -Coordination: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer service to drive satisfaction. -Market updates: provide market leaders with relevant information on identifying market trends and competitor updates. -Communicate Lion Travel's business strengths and brand value to suppliers. After 2020 APR - Supervisor of Rail Section , Taiwan Railway Administration: Taiwan's first designed tourist train
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
4-6 years
國立台灣師範大學
歐洲文化與觀光研究所
Avatar of Yu Chi.
Avatar of Yu Chi.
Account Manager @Microsoft
2018 ~ Present
marketing, sales, PM
Within one month
activities/processes/tools to ensure all aspects compliance measurement without audit findings during the tenure. Microsoft Corporation Tier 1 ODM Account Manager MarNov 2020 Carried out Taiwan ODM partners growth in respect of digital transformation, shipment volume and sales revenue. Achieved 100% Azure pipeline growth with Customer and Partner Experience (CPE) satisfaction from Quanta, Compal, Wistron, Pegatron... Crafted partner digital transformation through co-sell program, match-making platforms, partner programs,tech seminars, business workshops, HOL... Colloaborated with Azure cloud eco-system partners (ISVs, SIs, HW Providers) in verticals e.
International Sales & Marketing
TOEIC
Google Drive
Full-time / Not interested in working remotely
10-15 years
暨南大學國際企業學系碩士班
國際企業行銷

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Procurement Officer and Project Management Officer
VOLKSWAGEN FINANCIAL SERVICES TAIWAN LTD
2012 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Business Development, Strategic Planner, Operations Manager
Fields of Employment
FinTech / InsurTech, Finance
Work experience
More than 15 years work experience (6-10 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Comprehensive
Cooperated
Independent
Potential
Assisted
Management Team
Innovative
Creative
Planned
Information Security Management System
Languages
English
Professional
Job search preferences
Positions
Procurement Officer and Project Management Officer
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
University of Southern California
Major
Master of Business Administration : Marketing and Consumer Behavior
Print

林佳陽

Michael Lin

I am a person with strong work ethics, extensive work experience and knowledge in Business Analysis and Project Management and an ability to find success in any situation.

工作經歷

 Corporate Credit Manager  •  Volkswagen Financial Service

三月 2012 - Present

Corporate Credit Manager 

•    Analyzed / evaluate the 30+ profiles with and prepare credit application by assessing its financial / business risks and perspective

•    Developed relationship with potential and existing clients in Taiwan by monitoring of the loan portfolio increased by 18.75%.

•    Edited / supervised of corporate / fleet customer credit application and monitor dealer risk management with financial report analysis and accounting treatment

•    Set-up and implanted Dealer Manager System to monitor dealer credit usage and provide business intelligence to management team.


Compliance Officer and Project Manager Officer

•    Develops, initiates, maintains, and revises policies and procedures for the projects including Management System, New Business Model and Online Approval System.

•    Ensures the Board of Directors, management and employees are in compliance with regulations of Governance and Business items for Company Registration Change

•    Oversees the Corporate Compliance Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns 


Procurement Officer and Project Management Officer

•    Plan, improve, and monitor Procurement & Admin policies / process / budget / forecast and lead 2+ colleagues of the admin and procurement team

•    Identifying the best offers, negotiating price, contracts, and cultivating daily operation of inventory, replenishing supplies,  and placing orders


Brand Relationship Manager

•    Created, developed, and directed the marketing efforts for Audi, resulted an increase of penetration rate by 15.38%.

•    Led / coordinated key project / program agency (media / creative) relationships, managing resource allocation and quality control (timing, cost, and delivery) 

•    Improved / reviewed the relationship with importer and dealer’s management to accelerate satisfaction and penetration through comprehensive performance review. 

Business Development Manager  •  T-Mobile PhoneX Wireless

九月 2008 - 十二月 2011

•    Initiated projects for new market penetration and online operations, as well as assisted company in expanding into a new business. 

•    Fine-tuned operational processes among 20+ stores in Southern California. Promoted sales and marketing campaign and tactics for T-Mobile Limited Store.

•    Managed branch manager and sales consultants to achieve sales target and to derive the counter measure according to company strategy, planning and budget. 

Marketing and Finance Consultant Intern  •  Microsoft Corporation

四月 2008 - 七月 2008

•    Created a Customer Lifetime Value (CLV) finance model and market entry strategy for Microsoft’s Zune product of music player as part of a five-person paid consulting team.

•    Designed and constructed CLV models: defined variables, assumptions, analyzed variable relationships.

•    Conducted primary research, developed a database warehouse to structure the information, and devised related formulas and Excel sheets.

Marketing Communication Project Leader  •  IBM Corporation

四月 2005 - 四月 2006

•    Planned the design and execution of effective integrated marketing campaigns for five IBM software products targeted at small and medium sized businesses.  Served as liaisons with advertising agencies to acquire and retain target customer segments.

•    Created and implemented interesting concepts and innovative marketing communications using direct mail, print ads, website, banners, and events.

•    Worked effectively with local vendors, industrial associations, and online media Increased incremental leads and revenue with 20,000 existing and potential customers.

•    Collaborated with the advertising suppliers to deliver campaign and allocate annual budgets and expenses about $1.2 million; met and surpassed the 5% ROI requirement. 

Finance Product Specialist  •  Mitsubishi Fortune Motor Company

十月 2002 - 四月 2004

•    Performed and executed new and used car loan promotions for popular Mitsubishi brand sedans and trunks in Taiwan and generated loan revenues and exceeded year-end goal. 

•    Achieved successful loan promotions by targeting customers through effective data mining to fulfill the customer demands.

•    Analyzed existing customer base to extract potential leads for sales team.  Prepared proposals and tracked success towards meeting KPI goals.  

•    Captured new markets by creating sub-brand (S.U.M. or “Serve Used/Ur Motor”) to reach 400+ used car dealers with providing co-marketing support 

學歷

University of Southern California

Master of Business Administration : Marketing and Consumer Behavior

Apr 2018 - Jan 2020

Chinese Culture University

Bachelor and Master of International Business Administration : Finance

Apr 2018 - Jan 2020

技能


· Expertise in developing, executing and monitoring the current and new business 

· Effectiveness in financial evaluation, business analysis and market intelligence,

· Enterprising in process improvement and system/operation digitalization

· Effective communication skills with a global perspective adaption to markets

語言與其他


  • Languages: English, Mandarin, and Taiwanese
  • Computer: Proficiency in Microsoft Office and basic in Movie Maker and Photoshop
  • Honors Dissertation: “The Impact of CEO Turnover Announcement on Return of Stock Price in Taiwan” published by Taiwan Bank Quarterly.
  • Class President with GPA 3.75.
  • Hobby: Cycling, Basketball, and Singing
Resume
Profile

林佳陽

Michael Lin

I am a person with strong work ethics, extensive work experience and knowledge in Business Analysis and Project Management and an ability to find success in any situation.

工作經歷

 Corporate Credit Manager  •  Volkswagen Financial Service

三月 2012 - Present

Corporate Credit Manager 

•    Analyzed / evaluate the 30+ profiles with and prepare credit application by assessing its financial / business risks and perspective

•    Developed relationship with potential and existing clients in Taiwan by monitoring of the loan portfolio increased by 18.75%.

•    Edited / supervised of corporate / fleet customer credit application and monitor dealer risk management with financial report analysis and accounting treatment

•    Set-up and implanted Dealer Manager System to monitor dealer credit usage and provide business intelligence to management team.


Compliance Officer and Project Manager Officer

•    Develops, initiates, maintains, and revises policies and procedures for the projects including Management System, New Business Model and Online Approval System.

•    Ensures the Board of Directors, management and employees are in compliance with regulations of Governance and Business items for Company Registration Change

•    Oversees the Corporate Compliance Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns 


Procurement Officer and Project Management Officer

•    Plan, improve, and monitor Procurement & Admin policies / process / budget / forecast and lead 2+ colleagues of the admin and procurement team

•    Identifying the best offers, negotiating price, contracts, and cultivating daily operation of inventory, replenishing supplies,  and placing orders


Brand Relationship Manager

•    Created, developed, and directed the marketing efforts for Audi, resulted an increase of penetration rate by 15.38%.

•    Led / coordinated key project / program agency (media / creative) relationships, managing resource allocation and quality control (timing, cost, and delivery) 

•    Improved / reviewed the relationship with importer and dealer’s management to accelerate satisfaction and penetration through comprehensive performance review. 

Business Development Manager  •  T-Mobile PhoneX Wireless

九月 2008 - 十二月 2011

•    Initiated projects for new market penetration and online operations, as well as assisted company in expanding into a new business. 

•    Fine-tuned operational processes among 20+ stores in Southern California. Promoted sales and marketing campaign and tactics for T-Mobile Limited Store.

•    Managed branch manager and sales consultants to achieve sales target and to derive the counter measure according to company strategy, planning and budget. 

Marketing and Finance Consultant Intern  •  Microsoft Corporation

四月 2008 - 七月 2008

•    Created a Customer Lifetime Value (CLV) finance model and market entry strategy for Microsoft’s Zune product of music player as part of a five-person paid consulting team.

•    Designed and constructed CLV models: defined variables, assumptions, analyzed variable relationships.

•    Conducted primary research, developed a database warehouse to structure the information, and devised related formulas and Excel sheets.

Marketing Communication Project Leader  •  IBM Corporation

四月 2005 - 四月 2006

•    Planned the design and execution of effective integrated marketing campaigns for five IBM software products targeted at small and medium sized businesses.  Served as liaisons with advertising agencies to acquire and retain target customer segments.

•    Created and implemented interesting concepts and innovative marketing communications using direct mail, print ads, website, banners, and events.

•    Worked effectively with local vendors, industrial associations, and online media Increased incremental leads and revenue with 20,000 existing and potential customers.

•    Collaborated with the advertising suppliers to deliver campaign and allocate annual budgets and expenses about $1.2 million; met and surpassed the 5% ROI requirement. 

Finance Product Specialist  •  Mitsubishi Fortune Motor Company

十月 2002 - 四月 2004

•    Performed and executed new and used car loan promotions for popular Mitsubishi brand sedans and trunks in Taiwan and generated loan revenues and exceeded year-end goal. 

•    Achieved successful loan promotions by targeting customers through effective data mining to fulfill the customer demands.

•    Analyzed existing customer base to extract potential leads for sales team.  Prepared proposals and tracked success towards meeting KPI goals.  

•    Captured new markets by creating sub-brand (S.U.M. or “Serve Used/Ur Motor”) to reach 400+ used car dealers with providing co-marketing support 

學歷

University of Southern California

Master of Business Administration : Marketing and Consumer Behavior

Apr 2018 - Jan 2020

Chinese Culture University

Bachelor and Master of International Business Administration : Finance

Apr 2018 - Jan 2020

技能


· Expertise in developing, executing and monitoring the current and new business 

· Effectiveness in financial evaluation, business analysis and market intelligence,

· Enterprising in process improvement and system/operation digitalization

· Effective communication skills with a global perspective adaption to markets

語言與其他


  • Languages: English, Mandarin, and Taiwanese
  • Computer: Proficiency in Microsoft Office and basic in Movie Maker and Photoshop
  • Honors Dissertation: “The Impact of CEO Turnover Announcement on Return of Stock Price in Taiwan” published by Taiwan Bank Quarterly.
  • Class President with GPA 3.75.
  • Hobby: Cycling, Basketball, and Singing