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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Avatar of Larry Flynn.
Avatar of Larry Flynn.
Technical Support Agent @Dish
2021 ~ Present
Retail Store Manager
More than one year
staff to help develop best practices and sales techniques. Provided product technical support and service. Certified Lead Samsung Experience Consultant • Mosaic North America JuneMarch 2015 Exceeded company objectives with sales and customer service by turning one of the lowest ranked stores into a top store in the Cincinnati, Dayton, and Columbus markets. Partnered and built relationships with BestBuy Management team to gain support for Samsung products awareness and knowledge. Successfully trained more than 50 members of BestBuy staff. Supervised a sales force of 50 sales associates. Led consumer workshops bi-weekly ...
Loyalty
Proven Track Record
Product Knowledge
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Management
Avatar of Matthew Freeman.
Avatar of Matthew Freeman.
Resource Management and Operations III @NW Natural
2022 ~ Present
Creative Director
More than one year
initial conversation to create dialogue and find the customers' needs and wants/ deal breakers, as well as overcoming initial objections; Setting up meetings both in person and virtual with customers; Meeting with the customer and creating a base plan to best suit the needs of the individual; Demonstrating vehicle product knowledge and and building value in the product and myself; Strategizing together with clients on payment goals and finalizing transactions; Delivery of vehicle/demonstrating the product at end of sale as per its features to insure satisfaction; Following up with customers and ensuring repeat business as well as
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
6-10 years
Missouri State University
Entertainment Management
Avatar of Tania Martinez.
Avatar of Tania Martinez.
Dispatcher @Chicago locksmiths
2021 ~ Present
Dispatcher
More than one year
SeptemberApril 2019 Maintained knowledge of new wireless devices, pricing plans, promotions, and service features Performed daily opening and closing procedures -maintain store appearance File warranty and insurance claims Conducted interviews / recruited new hires. Retail Sales Associate T-Mobile OctoberSeptember 2017 Activate wireless phone and data services Maintain visual merchandise File warranty and insurance claims Identify customer needs and accept payment Drives sales through engagement of customers, suggestive selling, and sharing product knowledge Issued receipts and processed refunds, credits or exchanges Opened and closed store independently and prepared nightly bank drop for manager EducationEverest College Med...
Product Knowledge
Customer Focus
Leadership
Full-time / Interested in working remotely
6-10 years
EVEREST COLLEGE
Medical Assistant
Avatar of Samantha Unell.
Avatar of Samantha Unell.
Sales Manager - Small to Medium Enterprise @Southwest Airlines
2019 ~ Present
More than one year
exceeded revenue goal every quarter with a highlighted 26% growth in third quarter ofAcquired second highest number of agreements on the Team inImproved contract compliance from 33% to 66% in portfolio. Partner with Account Managers, Legal, Marketing, and Sales Ops Teams to improve legal and sales language that expedited product's sales cycle. Closed an account with a returned, signed agreement in 23 minutes Peer mentor Account Managers by ramping up Southwest network and product knowledge, coached SWABIZ demos and facilitated webinars to sharpen sales acumen, Represented Southwest's Corporate Travel Team at the Dallas Business Journal's
Sales Leadership
Leader
Word
Employed
Full-time / Interested in working remotely
10-15 years
University of Texas at Austin
Journalism , Minor - Business Foundations
Avatar of Marco Encinas.
Avatar of Marco Encinas.
Director, Product Management @Teletrac Navman
2020 ~ Present
Director, Product Management
More than one year
Product Management • Teletrac Navman NovemberPresent Responsible for defining and managing product roadmap from start to finish; translating ideas into strategy and features; and exercising a strategic approach to break down complex problems, solve problems, and execute initiatives. I oversee product vision; product innovation and product design; and aligning the product portfolio to ensure business goals and customer expectations are met or exceeded. I oversee a team responsible for the full spectrum of product management including strategic market planning, product concepts and roadmap, product requirements, creating business plans, market positioning, and supporting product launches. Senior Product Manager • Teletrac
Honesty
Strategic Planning
Product Knowledge
Full-time / Interested in working remotely
6-10 years
Arizona State University
Bachelor's degree Multi/Interdisciplinary Studies
Avatar of the user.
Avatar of the user.
Receiver/Infractions Clerk @Walgreens RFC
2020 ~ Present
Researcher
More than one year
Word
Excel
Employed
Full-time / Interested in working remotely
More than 15 years
Georgia State University
Communications
Avatar of Frank Maea.
Avatar of Frank Maea.
Sales/Account Executive @GlobalTranz
2018 ~ 2019
Sales/Account Executive
More than one year
cutting-edge, proprietary TMS. - Prospect and qualify new carriers through cold-calling and advanced sales techniques. - Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers. Amazon, Retail Experience Manager, Device Sales, Oct 2017 ~ Aug 2018 Salt Lake City , Utah - Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers. - Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, on bo...
Coordinating
Potential
Adaptable
Full-time / Interested in working remotely
10-15 years
Waipahu High School
Avatar of the user.
Avatar of the user.
Sales Associate @American Fireplace
1990 ~ 1997
Sales Manager
More than one year
outlook
excel
word
Full-time / Interested in working remotely
More than 15 years
Utica College
Liberal Arts
Avatar of the user.
Project Manager
More than one year
Word
ERP Implementation Project Management
PowerPoint
Full-time / Remote Only
More than 15 years
Avatar of Carlise L Ballard.
Avatar of Carlise L Ballard.
Customer Service Representative @Comcast
2013 ~ 2016
Within one year
trips to ensure their safety * Applies effective communication to all passengers to ensure a smooth ride * Provides support to all staff when needed. DecemberJune 2016 Customer Service Representative Comcast * Successfully handled an average of 85 customer inquiries and complaints per day with a 94% customer satisfaction rate * Maintained a knowledge base of the evolving product offerings and improved customer retention by 8% by proactively recommending new products to existing customers * Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams * Knowledgeable in every aspect of work duties, performing with energy
Conflict-resolution
Excellent written
and verbal communication
Full-time / Remote Only
More than 15 years
San Bernardino Adult School
Medical Assistant , Computer Business Applications , Keyboarding

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
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Within one year
Principle Engineer (FAE)
Logo of LG Display Taiwan Corporation, IT Customer Supporting Division.
LG Display Taiwan Corporation, IT Customer Supporting Division
2020 ~ Present
New Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
FAE Engineer, Project Manager, Product Manager
Fields of Employment
Consumer Electronics, Electronics / Telecommunications, Hardware
Work experience
10-15 years
Management
None
Skills
Excel
PowerPoint
Word
Silvaco EDA
R-soft
Minitab (six sigma tool)
Tanner EDA: L-Edit
IC station
C / C++
Visual basic application (VBA)
Matlab
Mathematica
Semiconductors
Nanotechnology
Trench MOS-Barrier Schottky (TMBS)
Photonic Crystal Surface Emitting Lasers (PCSELs)
Liquid Crystal Display (LCD)
Light-Emitting Diode (LED)
Research and Development (R&D)
Product Management and Development
Project Management
Problem Solving Abilities
Cost Analysis
Customer Service
Optical Optimized Design
Reliability Analysis
Failure Analysis
Field Application Engineering
Languages
Chinese
Native or Bilingual
English
Professional
Job search preferences
Positions
Principle Engineer (FAE or Product & Project Manager) above
Job types
Full-time
Locations
Taiwan, 台灣, Singapore, England, 英國, USA
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Ph.D. candidate, Graduate Institute of Electronics Engineering
Print
C91mrz5wxyshwdfe5hjp

Yu-Cheng Syu (Rickson)


I am talented in integration of technical development and project manager, which comprehensively experienced on touch display solution and discrete power device fields, especially focusing on global automotive and IT market. And, successfully technical supporting for customer's electronics system communication debugging, holding several global automotive / IT NBPC product develop projects effectively with ingeniously cross-functional coordinating capabilities, dedicating as an all-round communication window between customer and company inside. 

I am energetic, patiently communicating and highly enthusiastic for advanced products developing, specifically in front of market trends or specifications. My education background are mainly focusing on electrical and optics fields and always got exceptional achievements on knowledge and research, showing highly potential on engineering analysis and possessing prominent organization skill. I believe that I will be able to perform outstandingly even if it is encountered more rigorous challenges.

Principle Field Application Engineer, LG Display Taiwan Co., Ltd.
New Taipei City, Taiwan (TW)

+886-988169738 
[email protected]

Work experience

LG Display Taiwan Corporation, IT Customer Supporting Division, Principle Engineer (FAE), Jul 2020 - Present

  Key Account Expereience:

       -  IT NBPC Brand: HP / ASUSODMs: Quanta / Compal / Wistron / Inventec.  

● Notebook product managing of comprehensive touch screen solutions, including NPI project schedule management, issue failure analysis on Mechanics / Electrical / Optics topics, and customer technical supporting service, dedicating as a major customer relationship manager.

 Experience on TCON communicating (Novatek, Analogix) / System RF interference related troubleshooting, and cooperating with global top 1 notebook customer for advanced NBPC system development.
 Experience on above 30+ LCM / DBTS models management with touch supplier / ODM to ensure efficiently and reliably fulfilling in various size and panel technology demand for end brand customer. 

Special Achievement: 1st Prize of 2022 President Award.

Sojvt8f2gb6cnrjnqnly

HannStar Display Corporation, Global Automotive, Sales and Product Marketing Division, Sr. Engineer (PM), Aug. 2018 - Jul 2020

  Key Account Expereience:

       -  Global Automotive Tier1: Visteon, Magneti Marelli, Faurecia;

      -  Global OEM: German OEM: VW, Audi, BMW, MINI, Porsche, Vovlo; FCA Fiat Chrysler;  E-Pick-up: Rivian.

● Product managing of comprehensive touch screen solutions, including market / technical roadmap and RFI / RFQ review, supplier chain advanced material sourcing, budget & profit analysis, and customer technical supporting service, dedicating as a all-round technical communication window.
  Experience on product reviewing by German OEM specification and global automotive standards, and cooperating with top Tier 1 customers for advanced technology development.
 Experience on VDA 6.3 process audit and global automotive project development and management.

Bbamgixdzqvn9tlqbyju

Vishay General Semiconductor Taiwan Ltd., R&D Engineer II, Jul. 2014 -  Sep. 2017

 Development of Trench MOS Barrier Schottky (TMBS) rectifiers by series of optimized design with Silvaco numerical modeling simulations, manufacturing processes improvement, reliability analysis, and troubleshooting of circuit application issues.
 Experience on whole product development process (from wafer process to packaging) and datasheet formulation.

Wetjo2nadwj2xkzm3xzq

Innolux Corporation, Sr. R&D Engineer, Aug. 2012 -  Jul. 2014

● Amelioration of optical properties for large-size liquid crystal display (LCD) TV by  tolerance design and related risk control assessment, having special achievements in curved TV development.
   Established new optical measurement system (by TI DAQ card with LabVIEW) for LC / PI material evaluation and DOE analysis by six sigma tools (Minitab).
● Experience on liquid crystal simulation (transmittance (T%) and response time),  customer troubleshooting (MURA / color mixture / cross talk / moving retention / image sticking / reliability failure), DFMEA formulation, and commercial products benchmarking.

Zah5mjrcl4bchbleeuhw

Education

National Taiwan University, Ph.D. candidate, Graduate Institute of Electronics Engineering, Sep. 2017 - Aug. 2018

●  GPA : 3.93 / 4.30 (2017/09 - 2018/06)
  Pass Ph.D. qualifying exam (qualified for doctoral candidacy)
  Advisers: Prof. Shey-Shi Lu / Prof. Chih-Ting Lin
  MOST project : “New generation light-driven battery combined with sensing module and wireless network - applied on smart medicine box”
 IoT project : “Environmental monitoring by wireless communication transmission (via Raspberry Pi / LoRa / Arduino)”

Ssvotkveoq7h8dzmejyd

National Chiao Tung University, M.S., Institute of Display & Department of Photonics, Feb. 2010 - Jun. 2012

  Total Avg. : 91.78 / 100 ; Ranking : 1 / 17
Thesis Topic : “Study on Characteristics of Photonic Crystal Structures Applied in Optoelectronic Devices”
  Advisers : Prof. Tien-Chang Lu / Prof. Fang-Chung Chen
●  Scholarship of INNOLUX (former Chi Mei Optoelectronics) Corporation

P7eawlxiucy1xby5inrh

National Taiwan University of Science and Technology, B.S., Department of Electrical Engineering, Sep. 2007 - Jan. 2010

  Total Avg. : 87.56 / 100 ; Ranking : 4 / 75
  Special Subject : “Surface Plasmon Resonance Spectrum Modulation Systems”
  Adviser : Prof. Pao-Hung Lin
 Extracurricular activities : “Innovation program of tea industry reengineering," Taiwan Fund for Children and Families


Szm1ybpyyflwgolbfsxe

National Changhua University of Education, B.S., Department of Electrical Engineering, Sep. 2006 - Jun. 2007

●  Total Avg. : 91.5 / 100
  Class Leader, the section of Hygiene

Wja9rztf7l3sa8hkv7vi

National Changhua University of Education, B.Ed., Department of Guidance and Counseling, Sep. 2004 - Jun. 2005

  Total Avg. : 81.79 / 100
  Class Leader, the section of Clerk

Dplp4sbcr32ejdoexvcd

Journal Publication

  Yu-Cheng Syu, Wei-En Hsu, and Chih-Ting Lin, “Review — Field-Effect Transistor Biosensing: Devices and Clinical                     Applications,” ECS Journal of Solid State Science and Technology, volume 7, issue 7, Q3196-Q3207 (2018).

  Tzeng Tsong Wu, Yu-Cheng Syu, Shu Hsien Wu, Wei Ting Chen, Tien-Chang Lu, Shing Chung Wang, Hai Pang Chiang,           and Din Ping Tsai, “Sub-wavelength GaN-based membrane high contrast grating reflectors,” Optics Express, vol. 20,               no. 18, pp.20551-20557 (2012).

  Chih-Tsang Hung, Yu-Cheng Syu, Tzeng-Tsong Wu, and Tien-Chang Lu, “Design of Low-Threshold Photonic Crystal               Surface- Emitting Lasers,” Photonics Technology Letters, IEEE , vol. 24, no. 10, pp.866-868 (2012).

Conference Publication

  Chih-Tsang Hung, Yu-Cheng Syu, Tzeng-Tsong Wu, and Tien-Chang Lu, “Design and Optimized of the AIGaInP-based           Two- Dimensional Photonic Crystal Surface Emitting Lasers,” H-14, MOC’ 11, Sendai, Japan (2011).

  Chih-Tsang Hung, Yu-Cheng Syu, Tzeng-Tsong Wu, and Tien-Chang Lu, “Design of Low Threshold GaAs-based Photonic       Crystal Surface Emitting Lasers,” P-7-11, SSDM’ 11, Nagoya, Japan (2011).

  Yu-Cheng Syu, Peng-Hsiang Weng, Tien-Chang Lu, Hao-Chung Kuo, and Shing-Chung Wang, “The Study of Threshold           Gain in GaN- Based 2D Photonic Crystal Surface Emitting Lasers,” OPT3-O-01, OPT’ 10, Tainan, Taiwan (2010).

Professional Skills


Software

  Silvaco EDA

  R-soft

  Minitab (six sigma tools)

  Tanner EDA: L-Edit

  IC station


Programing Languages

  C / C++

  Visual basic application (VBA)


Scripting Languages

  MATLAB

  Mathematica

Resume
Profile
C91mrz5wxyshwdfe5hjp

Yu-Cheng Syu (Rickson)


I am talented in integration of technical development and project manager, which comprehensively experienced on touch display solution and discrete power device fields, especially focusing on global automotive and IT market. And, successfully technical supporting for customer's electronics system communication debugging, holding several global automotive / IT NBPC product develop projects effectively with ingeniously cross-functional coordinating capabilities, dedicating as an all-round communication window between customer and company inside. 

I am energetic, patiently communicating and highly enthusiastic for advanced products developing, specifically in front of market trends or specifications. My education background are mainly focusing on electrical and optics fields and always got exceptional achievements on knowledge and research, showing highly potential on engineering analysis and possessing prominent organization skill. I believe that I will be able to perform outstandingly even if it is encountered more rigorous challenges.

Principle Field Application Engineer, LG Display Taiwan Co., Ltd.
New Taipei City, Taiwan (TW)

+886-988169738 
[email protected]

Work experience

LG Display Taiwan Corporation, IT Customer Supporting Division, Principle Engineer (FAE), Jul 2020 - Present

  Key Account Expereience:

       -  IT NBPC Brand: HP / ASUSODMs: Quanta / Compal / Wistron / Inventec.  

● Notebook product managing of comprehensive touch screen solutions, including NPI project schedule management, issue failure analysis on Mechanics / Electrical / Optics topics, and customer technical supporting service, dedicating as a major customer relationship manager.

 Experience on TCON communicating (Novatek, Analogix) / System RF interference related troubleshooting, and cooperating with global top 1 notebook customer for advanced NBPC system development.
 Experience on above 30+ LCM / DBTS models management with touch supplier / ODM to ensure efficiently and reliably fulfilling in various size and panel technology demand for end brand customer. 

Special Achievement: 1st Prize of 2022 President Award.

Sojvt8f2gb6cnrjnqnly

HannStar Display Corporation, Global Automotive, Sales and Product Marketing Division, Sr. Engineer (PM), Aug. 2018 - Jul 2020

  Key Account Expereience:

       -  Global Automotive Tier1: Visteon, Magneti Marelli, Faurecia;

      -  Global OEM: German OEM: VW, Audi, BMW, MINI, Porsche, Vovlo; FCA Fiat Chrysler;  E-Pick-up: Rivian.

● Product managing of comprehensive touch screen solutions, including market / technical roadmap and RFI / RFQ review, supplier chain advanced material sourcing, budget & profit analysis, and customer technical supporting service, dedicating as a all-round technical communication window.
  Experience on product reviewing by German OEM specification and global automotive standards, and cooperating with top Tier 1 customers for advanced technology development.
 Experience on VDA 6.3 process audit and global automotive project development and management.

Bbamgixdzqvn9tlqbyju

Vishay General Semiconductor Taiwan Ltd., R&D Engineer II, Jul. 2014 -  Sep. 2017

 Development of Trench MOS Barrier Schottky (TMBS) rectifiers by series of optimized design with Silvaco numerical modeling simulations, manufacturing processes improvement, reliability analysis, and troubleshooting of circuit application issues.
 Experience on whole product development process (from wafer process to packaging) and datasheet formulation.

Wetjo2nadwj2xkzm3xzq

Innolux Corporation, Sr. R&D Engineer, Aug. 2012 -  Jul. 2014

● Amelioration of optical properties for large-size liquid crystal display (LCD) TV by  tolerance design and related risk control assessment, having special achievements in curved TV development.
   Established new optical measurement system (by TI DAQ card with LabVIEW) for LC / PI material evaluation and DOE analysis by six sigma tools (Minitab).
● Experience on liquid crystal simulation (transmittance (T%) and response time),  customer troubleshooting (MURA / color mixture / cross talk / moving retention / image sticking / reliability failure), DFMEA formulation, and commercial products benchmarking.

Zah5mjrcl4bchbleeuhw

Education

National Taiwan University, Ph.D. candidate, Graduate Institute of Electronics Engineering, Sep. 2017 - Aug. 2018

●  GPA : 3.93 / 4.30 (2017/09 - 2018/06)
  Pass Ph.D. qualifying exam (qualified for doctoral candidacy)
  Advisers: Prof. Shey-Shi Lu / Prof. Chih-Ting Lin
  MOST project : “New generation light-driven battery combined with sensing module and wireless network - applied on smart medicine box”
 IoT project : “Environmental monitoring by wireless communication transmission (via Raspberry Pi / LoRa / Arduino)”

Ssvotkveoq7h8dzmejyd

National Chiao Tung University, M.S., Institute of Display & Department of Photonics, Feb. 2010 - Jun. 2012

  Total Avg. : 91.78 / 100 ; Ranking : 1 / 17
Thesis Topic : “Study on Characteristics of Photonic Crystal Structures Applied in Optoelectronic Devices”
  Advisers : Prof. Tien-Chang Lu / Prof. Fang-Chung Chen
●  Scholarship of INNOLUX (former Chi Mei Optoelectronics) Corporation

P7eawlxiucy1xby5inrh

National Taiwan University of Science and Technology, B.S., Department of Electrical Engineering, Sep. 2007 - Jan. 2010

  Total Avg. : 87.56 / 100 ; Ranking : 4 / 75
  Special Subject : “Surface Plasmon Resonance Spectrum Modulation Systems”
  Adviser : Prof. Pao-Hung Lin
 Extracurricular activities : “Innovation program of tea industry reengineering," Taiwan Fund for Children and Families


Szm1ybpyyflwgolbfsxe

National Changhua University of Education, B.S., Department of Electrical Engineering, Sep. 2006 - Jun. 2007

●  Total Avg. : 91.5 / 100
  Class Leader, the section of Hygiene

Wja9rztf7l3sa8hkv7vi

National Changhua University of Education, B.Ed., Department of Guidance and Counseling, Sep. 2004 - Jun. 2005

  Total Avg. : 81.79 / 100
  Class Leader, the section of Clerk

Dplp4sbcr32ejdoexvcd

Journal Publication

  Yu-Cheng Syu, Wei-En Hsu, and Chih-Ting Lin, “Review — Field-Effect Transistor Biosensing: Devices and Clinical                     Applications,” ECS Journal of Solid State Science and Technology, volume 7, issue 7, Q3196-Q3207 (2018).

  Tzeng Tsong Wu, Yu-Cheng Syu, Shu Hsien Wu, Wei Ting Chen, Tien-Chang Lu, Shing Chung Wang, Hai Pang Chiang,           and Din Ping Tsai, “Sub-wavelength GaN-based membrane high contrast grating reflectors,” Optics Express, vol. 20,               no. 18, pp.20551-20557 (2012).

  Chih-Tsang Hung, Yu-Cheng Syu, Tzeng-Tsong Wu, and Tien-Chang Lu, “Design of Low-Threshold Photonic Crystal               Surface- Emitting Lasers,” Photonics Technology Letters, IEEE , vol. 24, no. 10, pp.866-868 (2012).

Conference Publication

  Chih-Tsang Hung, Yu-Cheng Syu, Tzeng-Tsong Wu, and Tien-Chang Lu, “Design and Optimized of the AIGaInP-based           Two- Dimensional Photonic Crystal Surface Emitting Lasers,” H-14, MOC’ 11, Sendai, Japan (2011).

  Chih-Tsang Hung, Yu-Cheng Syu, Tzeng-Tsong Wu, and Tien-Chang Lu, “Design of Low Threshold GaAs-based Photonic       Crystal Surface Emitting Lasers,” P-7-11, SSDM’ 11, Nagoya, Japan (2011).

  Yu-Cheng Syu, Peng-Hsiang Weng, Tien-Chang Lu, Hao-Chung Kuo, and Shing-Chung Wang, “The Study of Threshold           Gain in GaN- Based 2D Photonic Crystal Surface Emitting Lasers,” OPT3-O-01, OPT’ 10, Tainan, Taiwan (2010).

Professional Skills


Software

  Silvaco EDA

  R-soft

  Minitab (six sigma tools)

  Tanner EDA: L-Edit

  IC station


Programing Languages

  C / C++

  Visual basic application (VBA)


Scripting Languages

  MATLAB

  Mathematica