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.dannythompson.me Work Experience MarchPresent Senior Reputation Advisor ReputationDefender Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. AprilMarch 2020 Customer Success Manager FetchRev FetchRev soon to be Hownd™ revolutionizes how entertainment, health & beauty, food &beverage, and other local businesses generate more foot traffic. Our fully automated, consumer behavior-driven marketing platform creates effortless foot traffic, more repeat visit's, instant revenue, and higher profit - and it's all quantifiable. We do it by displaying targeted Buy Now and other promotional offers

for troubled hotels, market and financial analyses, operational reviews and appraisals. His responsibilities included budgeting and managing engagements, client interaction and practice development. Lincoln Hotel Company, Executive Manager, Jan 1986 ~ Dec 1988 As executive manager for the Latham Hotel in Philadelphia, Warren Marr supervised all operating departments in the hotel, including front office, reservations, guest services, concierge, housekeeping, engineering, laundry, security, human resources and accounting. Warren coordinated all hotel food & beverage and banquet operations with outside operator. He also prepared operating budgets for the hotel and served on the Hotel Association's Labo...

Southern Colorado's' big box stores -Set intricate displays quickly & correctly with available product -Coordinate store setups & merchandise placement in multiple stores throughout Southern Colorado -Maintain solid relationships between team members, vendors, distributors & in store management & employees East by Southwest, Assistant Manager/Bartender, May 2005 ~ SepExhibited through knowledge of foods, beverages, supervisory duties, service techniques & guest interactions -Maintained a clean & orderly dining room -Worked with staff & management to provide excellence in customer service Southern Wine & Spirits , On-Premise Sales Consultant, May 2007 ~ OctEstablished & maintained regular call strategy for maintaining account services -Fostered & sustained strong account relationships -Responsible for keeping

for customer-friendly facing roles. Increased customer usage of the company app through email campaigns General Manager • J.P. Licks Homemade Ice Cream Cafe JanuarySeptember 2018 Directed staff in daily work assignments to maximize productivity. Consistently maintained high levels of cleanliness, organization, sanitation, and storage of food and beverage products to ensure quality. Managed recruitment, hiring, and training process for new team members. Built sales forecasts and labor schedules to reflect desired productivity goals. Marketing & Hospitality Director • Chick-fil-A-Franchise MarchDecember 2017 Collaborated with the leadership team to develop increased outside catering

broadcasting software such as goLightstream. FebruaryJune 2022 Los Angeles, CA Barista Starbucks Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as

them apply for benefits, assisted with getting aid from congresspeople. • Managed list with about 70 wines and 40 beers, including purchasing, curation, and education. • Managed all marketing for company. Sommelier/Wine Director • Bouchon Bistro Beverly Hills AprilOctober 2013 Hired as senior sommelier, almost immediately promoted to Beverage Director after my boss's termination. Managed wine and beer list valued in the millions, developed and executed full wine education program, managed budgets for wine program, and developed relationships with vendors. Accomplishments • Developed the restaurant’s first fully developed education program for wine, beer and spirits

Emily Austin Williams I have over five years experience in customer service, primarily as a food and beverage server; however I have also held other positions where interfacing with clients has led to profitable sales and customer satisfaction. As an inside sales representative for Milner, Inc, I was able to set up meetings daily for prospective new clients with the outside sales crew. I made thousands of calls daily to set up introductory meetings of my team of five outside sales reps. These meetings resulted in an increase in VOIP and printer sales within the software and