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backup systems using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/

Seth Gullion Experienced IT professional with 5 years in the field. Committed to decreasing down time and efficiency across all platforms. Looking for a forever company where I can continue to grow and learn daily. I go out of my way for all customers and always leave a great impact upon arrival and departure. Snellville, GA, USA Work Experience On-Site IT Technician • Standard Office Systems JulyPresent I was assigned to our largest client as the on-site IT technician. Our work days would vary from day to day depending on the work that was

Jordan Smith Lvl 2 Technical Support Specialist – Integrity Marketing Group (contract) Dallas-Fort Worth Metropolitan Area, TX, USA Graduate of the University of Texas at Arlington and Studied in the field of Information Systems/Computer Operations. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring

Cyrus Hurley Cyrus Hurley is the Director of Information Technology for the county of Ashe, North Carolina. In this role, Hurley merges his technical expertise with over twenty years of experience to conceptualize and implement enterprise-level fixes to address the region's technical concerns. Director of Information Technology, County of Ashe (NC) Jefferson, US Meet Cyrus Hurley Experience Director of Information Technology County of Ashe, North Carolina (JulyPresent) In his role as DIT, Cyrus Hurley is responsible for the day-to-day IT operations at the County of Ashe, a rural community located in North-Western North

. Monitor the performance of project team members, providing and documenting performance feedback. Confer with project personnel to identify and resolve problems. Negotiate with project stakeholders or suppliers to obtain resources or materials. Monitor or track project milestones and deliverables. Schedule and facilitate meetings related to information technology projects. Project Manager / Scrum Master • Stratpoint Global Outsourcing Inc. Mandaluyong City - MarchAugust 2022 Helped team members, stakeholders, and customers understand the agile values, principles, and practices. Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other scrum-related meetings Empowered

Mayank Singh Fartiyal Senior Frontend Developer Delhi, India Developer with more than 6 years of experience interested in implementing user-oriented custom solutions, E2E development and implementation of features from scratch. Single handedly re-implement a legacy edu-tech social media application mentorz.com in React js to optimise, stabilise and remove legacy issues with better SEO visibility (SSR in Next js). Re-implement the category listing page of FNP.com to optimise page load speed (< 3 secs) which would work seamlessly in average traffic of 5M/month and remove dependency on Angular and Vue

. Resolved several technical problems and integrated Pipedrive and other third party services into the existing platform. Worked under very strict code review. At the same time, I reviewed other pull requests and was able to improve my skills efficiently. DecJan 2019 Senior React Developer Guangzhou MRT Information Technology Co., Ltd Developed core features that eventually led to the acquisition of the company. Developed company management admin panel, using React and other modern technologies. DecApr 2015 Junior Frontend Developer JYA Technology Developed a web app to manage active building maintenance from scratch with Angular