UX Designer, User Researcher
users of our products in the early stage, creating opportunities for our development teams to meet users face-to-face and empathize with users, as well as tracking follow-up items. Interview observation participation rates for personnel from other departments rose up to 400% after Project User Day. Product Design Proposition Collaborated with PMs & UI Designers to implement product optimizations, including but not limited to planning usability testing, defining and analyzing key indicators, hosting cross-functional workshops, proposing optimization plans, tracking development progress and metrics. Products I've participated in proposing include an app for finding restaurants