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short videos, and live streaming projects - Social media content marketing planning Brand Marketing Director • Alibaba Group 七月十月 2020 ✍🏻 Build “Tmall go-to-market and Super Brand Day Marketing Solutions” Brand through KA Collaborations 📐 Role & Responsibilities A. Product Marketing & Brand Communication - 2B: collaborate with client success and product operation team to serve GSKA, achieving both new product launch GMV and branding goals, raise brands involvement - 2C: plan and execute co-branding campaigns - Brand building: enhance Tmall influences through marketing collaboration with joint brands B. Intrapreneurship - Integrated content solutions combining variety shows, in-app

Manger, Zuellig Pharma Digital and Data 08//2022 Business Development Strengthened key account monitor mechanism and proactively collaborated with regional stakeholders to achieve country target at 129% and increased subscribed project number by 132% Redesigned pricing scheme for TW country, increased annual subscription price by 9% and prolonged clients' subscription period by 160% Data Analytics Customer end-to-end support, from data visualization product all hands to new solution selling Conducted sales analysis and presented to valued clients, successfully increased the awareness of company's data capability among the industry and strengthened client engagement Developed commercial indicator and

HANA Modelling, Payroll Control Center (PCC).Experienced with the latest cutting edge development tools like HANA CDS,ODATA, BADI,BAPI’s,CPI Integration and FIORI Apps. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team. Committed to achieving client success and satisfaction every step of the way. www.linkedin.com/in/csdinakarareddySAP ERP ABAP-HR ABAP-OO ABAP Dictionary SuccessFactors, BADIs User exits RFC(SAP) ALV Reports SAP HR SD,MM,CRM FICO CRM PCC WEBSERVICES CDS VIEWS HANA Work Experience Senior IT

skills to coordinate varied departmental functions and activities by designing a seamless and thorough customer on - boarding process Satisfactorily managing requests and addressing issues coming from our portfolio of members as well as internal stakeholders by effectively coordinating the Antara customer support team. Leading an outstanding customer service and success team that includes onboarding, client success management, and customer support operations. Decreasing time to value while increasing customer satisfaction with new customers by >40% through the implementation of a dedicated onboarding team. Customer Experience Lead - Remote • Remote Desk FebruaryJanuary 2020 Developed and improved internal customer service processes

Danny Thompson Online Reputation Advisor Phoenix, AZ, USA Based in Arizona, Danny Thompson serves as an online reputation advisor with ReputationDefender. As an ORM Specialist, he brings a record of leading teams in managing accounts, as well as proficiency in customer relations. His patience and deep sense of empathy for others lend themselves to cultivating trustworthy and valued relationships with his colleagues and client's. Danny's experience has included maintaining upwards of 600 client accounts and motivating teams to achieve monthly quotas and sourcing materials as necessary to fulfill client projects and objectives. He also

the process of obtaining funding for the company. Uniting the current team of Accounts Receivable professionals to standardize current processes and procedures. Accounts Receivable and Collections Supervisor OpenWorks • February 2019-August 2020 Managing a national business to business portfolio of past due customers. This includes assisting the Client Success Team with training and answering questions to facilitate their successful collections work. Managing a team of two Accounts Receivable professionals which includes training in cash application, collections, general accounting principles and research. Working closely with the Strategic Accounts team to collect on and assist large customers

Targeted Market Segments -WordPress Management and maintenance Social Media Management Creative, skilled social media enthusiast with experience managing personal to professional social media accounts. Key accomplishments include: - Developed Engaged Community of Followers - Developed Contents for Websites -Applied Analytics Tools to Boost Websites’ Reach -Collaborated Closely and Thoughtfully With the Client -Successfully create must-follow social media feeds -Skilled in Graphic Design (Photoshop, Illustrator, Canva) for visual contents for social media. Virtual Assistance I provide all virtual administrative services such as: - Scheduling management -Creating Presentation -Providing Customer Service -Travel management -Organization Skill -Data entry and database management -Problem Solving