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Febri Marconi Sarjana Sistem Informasi Padang Pariaman Regency, West Sumatra, Indonesia Saya Febri Marconi, dan saya kelahiran tahun 1999, dan saya baru saja menyelesaikan pendidikan terakhir saya yaitu sebagai Sarjana Sistem Informasi pada salah satu Perguruan Tinggi Swasta yaitu Universitas Putra Indonesiadengan predikat lulus Sangat Memuaskan (IPK: 3,44) Saya telah menyelesaikan tugas akhir saya berjudul : "IMPLEMENTASI METODE COSTUMER RELATIONSHIP MANAGEMENT (CRM) DALAM PEMESANAN DAN PROMOSI ANEKA PERABOT BERBASIS WEB DI DUKUNG BAHASA PEMROGRAMAN PHP DAN DATABASE MYSQL" Dengan meraih nilai (A). Maka dari itu, saya yakin dengan kemampuan tekat minat dan ketelitian serta fokus kuat yang saya miliki

Arief Irawan Customer Service Saya adalah seorang Customer Service Specialist, disamping itu saya juga menguasai Skill Komunikasi, Public Speaking, Customer Relationship Management, Desain Grafis, Marketing dan Social Media Management. Saya sangat tertarik dengan Human Behavior dan bagaimana uniknya manusia dalam melakukan sesuatu. Lembang, Bandung Barat, West Java, Indonesia [email protected] Pengalaman Kerja OktoberDesember 2023 Kopo, Bandung Kota, Jawa Barat Operator dan Customer Service Cookie Komunika Mengontrol transaksi digital di Software dan memastikan Transaksi berjalan dengan baik dan lancar. Melayani konsumen via chat dan telepon dengan ramah dan baik. Menerima komplain konsumen dan

development and provide benefits for the company I live in. Work Experience Area Sales Supervisor Sumatra PT Aromatik International ・Full-Time AgustusSekarang11 mos Medan, Kota Medan, Sumatera Utara, Indonesia - Achievment Target By Area Coverage - Coverage Area Medan, Aceh dan Batam - Develoment Product and New Open Outlet Project - Have a Relationship with Costumer - Develoment Product,Man power and coverage area - Create Demand Product Fragrance and plan for achievment growt - monitoring sale dan market analisys - achievment target by Brand Fokus - Coverage GT,MTI and Cosmetik Store, Horeca,Intansi Potensial Head Of Area • PT. Bayer Indonesia OctoberPresent -Handling Sales and promoto

of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign

卷音檔 與廠商聯繫及接洽相關合作事宜，以及因應不同雜誌的文章主題，需開發聯繫陌生廠商 將打樣與原稿核對，將校樣退回更正，重複校對無誤後付印 學歷 Tamkang University Master Degree of Arts, English Department SepJun 2018 技能 TOEIC 860 Text Creation Product design & product management AI software application (ChatGPT&Canva） i Customer relationship management 語言 Chinese - Native English - Professional

media, job boards, and networking, to ensure a diverse and qualified candidate pool. Collaborated with department heads to understand workforce needs, aligning recruitment efforts with business objectives. Collaborated on employer branding efforts, elevating the company's reputation in the industry Managed the entire recruitment process, from job profiling to onboarding, emphasizing quality and efficiency. Sales & Customer Success Manager • State Farm JanuaryJanuary 2018 | Charlotte, NC Resolve customer complaints regarding sales and service. Confer or consult with department heads to plan advertising services and customer specifications. Customize insurance programs to suit individual customers, ofte...

PT. PANCAR NI'MAH • NovemberPresent Melakukan Administrasi kantor, Handling operasional Haji Khusus dan memimpin 8 orang dalam penguirusan Anya, Mengurus Perijinan Perusahaan, Melengkapi dan menginventarisir perlrngkapan kantor termasuk kesediaan ATK STAF CHECKER PT. SINARTAMA GUNITA • MaretSeptember 2001 Memeriksa dan memvalidasi Saham Emiten, membuat laporan secara periodik, filling dokumen Administrasi dan Layanan Pelanggan PT. NAWA SENTOSA • JuliJanuari 1999 Menerima telpon masuk dari customer, melayani customer dan menjelaskan tentang produk perusahaan, agenda surat masuk dan keluar. Keahlian Word Excel PowerPoint Outlook Google Drive Customer Relationship Management (CRM) Data Entry Detail Oriented Troubleshooting Hardware Bahasa Indonesian — Professional English — Beginner