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Caspar Wu Sr. Inspection Process Engineer Taichung City, Taiwan Dedicated Smart Manufacturing with +10 Years of Experience Senier Process Engineer specializing in inspection system. Well-versed in hands on skill, inspection system troubleshooting , handling customer complaints, improving yield, and reducing downtime/cost. Assist the company digital transmission by deploying big data [email protected] Work Experience Sr. Inspection Process Engineer • Corning, Technology Dept. 2018/07 - now Inspection system owner ．Responsible for 21 production lines' inspection systems include 3 different manufacturers. ．D iagnose downtime or quality issues through analysis of

resolve clients’ billing issues Facilitate payment of invoices due by sending bill reminders and contacting clients Generate financial statements and reports detailing accounts receivable status Personal Banker • CIB Egypt JulySeptember 2020 Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information Universal Teller • CIB Egypt MayJuly 2019 Handling customer transactions, processing account deposits and withdrawals for a variety of account holders, handling ATM functions, transfers, drafts, and preparing the daily reports Business Consultant • I-Axiom Cloud ERP

UMKM product settings for export marketing via social media channels and international marketplaces. Results , succeeded in helping one of the UMKM products export to Nepal. PT BIN AFFAN EXINDO – Bogor, Indonesia Sales Manager (FebFebLead meetings and make presentations about the job desk and daily targets Operational Management , managing staff, scheduling, and ensuring that all processes run smoothly. Customer service , maintaining excellent customer service, handling customer inquiries, resolving issues, and ensuring a positive customer experience. Sales and Business Development , Responsible for achieving sales targets and driving business growth, developing and implementing strategies to attract...

to get along with. Contact Me: Phone/WhatsApp:Email: [email protected] Working Experience Service Engineer - LS Electric Indonesia JulPresent Handling customer claim for electrical equipment such as: ACB, VCB, MCCB and LV/MV Panel, analyze the cause of problem. Perform electrical testing, support customer for preventive maintenance of the equipment. Supporting sales team for product presentation. Service Engineer - PT Tamco Indonesia SeptDec 2021 Handling customer claim for electrical LV/MV Panel, perform commissioning test at site (Local and Overseas), support customer for preventive maintenance of the equipment. Doing modification

Professional Experience Senior Customer Experience Lender Specialist • Modalku JulyAugustBuild A Comm MasterPlan to create all the initiatives like project manager - Empathize with every aspect of the customer experience, putting customers needs first. - Maintain high levels of customer engagement with focus on customer satisfaction and loyalty. - Help drive and customer references and case studies - Partner closely with other functional team members to translate business needs and product requirements into new solutions for customers. - Handling customer complaints and helping to resolve problems. - Doing KYC Analysis of new data and documents from new customers Customer Support • Modalku NovemberJuneResponds to

Victoria Randolph An energetic and enthusiastic employee with solid time management skills who thrives in a fast-paced, dynamic environment. Highly customer-oriented individual, successful at troubleshooting and handling customer support issues promptly. Professional demeanor with expertise in providing customer support during a highly stressful situation. Exceptional computer aptitude and telephone skills & etiquette. Tulsa, OK, USA Work Experience Honor Roll Student Strayer University • Jack Welch Management Institute DecemberPresent Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Front Office Manager • Best Western The

additional charge of the appointment booking. Telemarketing Executive • Telkom Australia DesemberNovember 2014 As an agent who handles several international projects, I am required to be able to: 1. Research the information of client, design the strategy, offer and its alternative. 2. Do the proper greeting to customer/client suits with their culture. 3. Communicate well and gather their information as much as possible. 4. Follow up and response the pending customer/client's inquiries. 5. Lead and persuade customer/client. 6.. Help them to