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Projects owner of two well-known brands from FMCG field and tobacco industry in third party auditing. Merchandising project execution in Personal Care Stores channel, monitoring 13+ clients on weekly basis. Data collection from the market field and analysis the sales performance on monthly basis reporting the customer. Established customer loyalty program to build greater customer service experience. 6. Client complaint. 7. Field marketers project training. Achievements: Monitoring 16 projects at once in 3 difference selling channels on weekly basis. (PCS, GT, Hyper) Leading team of 9 auditors island-wide

賴韋利 Customer Service Specialist • Taipei，TW • [email protected] Accumulated 10 + years of experience in customer service and 4 years experience in administration position, together with a bachelor’s degree in International Trade, which have honed myself as a fast- learner, with strong communication skills and worked as an effective independent worker and efficient team player. 工作經歷 Listan Asia Inc. , Aftersales, Feb 2022 ~ present - E-mail /calls/ Facebook inquiries support - Spare part arrangement- APAC warehouse and distributor in APAC area - RMA request handling/

Chia-Pei Yang Sales Assistant London, United Kingdom,, [email protected] Friendly and efficient receptionist with four years of experience, organizing and assisting employees at the front desk of the hotel. Skills lie in customer service, time management abilities, strong knowledge of office safety procedures, and how to make decisions in a short period when necessary. Employment History MAYJUL 2022 Front Desk Leader Explore Hotel, Taichung, Taiwan Deliver a warm and memorable customer service experience. Served as a successful leader, promoting and achieving store success. Managed front desk operations and customer interactions. Answered

confident and flexible. I am looking for a company where I can apply my experiences and education to help the firm and exceed its goals. Through this, I am looking forward for a makeup and skincare or any related position and use my professional skills, knowledge and excellent customer service to be an efficient beauty adviser. 工作經歷 Working Experience Beauty Adviser • Space Brands (HK) Limited 四月Present -Provide skincare and make-up product consultation -Maximize sales volume to achieve targets set by the company -Provide excellent customer services experience -Support daily operations of

Contribute feedback on support processes and procedures to Customer Success Team Lead Assist Customer Success Trainees as a training buddy to monitor their email & phone skills DecemberNovember 2020 Customer Relationship Manager Agan's closet Talagang, Pakistan Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customer's issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyze statistics and compile accurate reports Recruit, mentor and develop customer service agents and

梁思謙 Brian Liang •Familiar with semiconductor industry. •5 years experience of IC substrate deign rule/process/sales/marketing . •3 years experience of IC memory sales,marketing and customer service. •Good at communication ,negotiation,coordination and integrate the sales need. •Good at OSATS management. I worked extensively in IC substrate field for 5 years. My vast experience of IC memory sales combined with my knowledge of IC substrate design led me to meet company strategic and earn best service from customer. I am a highly energetic and driven individual

Briana Sosebee I have over fifteen years of administrative and customer service experience. I thrive when working in a fast-paced environment, and I am eager to learn and master new tasks. With my adept attention to detail, along with my strong customer service skills, I have assisted all of my former employers in building efficient business processes and strong client relationships. When I'm not in the office, you can find me on my laptop working on my marketing degree through Kennesaw State University,or in my kitchen cooking a new recipe. Woodstock, GA, USbriana