CakeResume Talent Search

Chimere Richard Office/Warehouse Manager Organized Office/Warehouse Manager with a strong ability to manage office functions and direct administrative personnel to meet company objectives. Previous IT Professional with 10+ years of experience in various corporate settings. Performance-oriented and driven with in-depth understanding of budgets, customer service skills, problem solving and project coordination. West Bloomfield Township, MI, USA Work Experience SeptemberPresent Office/Warehouse Manager MELT FIT ACTIVE -Manage daily order flow for athleisure brand recognized as "Oprah's Favorite Things" forManage Daily Return/Exchange Reports, Auditing and inventory -Handle customer

communication and observational abilities. Testing equipment and mapping out electrical pathways in order to locate malfunctions and problems within system. Self-disciplined and analytical with superb vision. Accomplished Auto Electrician diagnoses and repairs issues with vehicle electrical components. Safety-driven, dependable and detail-oriented with good understanding of Type and Type systems. Over Number years of experience in auto repair and custom auto design. Motivated Apprentice Auto Electrician offering Number years of experience working with vehicles. Good customer service and documentation skills with understanding of basic systems and Type accessories. Personable and

pavan kumar Customer service supervisor with almost 11+ years of experience in customer service function.Maintain a good understanding of customer needs and expectations and handles all customer complaints or concerns appropriately and in a timely manner to ensure customer satisfaction. Providing Technical support to Channel partners, customers and sales representatives. People management skills, Ability to perform well as an individual as well as in a team. Good communication skills Ability to impart training on processes and service management .Working knowledge of service CRM,NPS, CES, CSAT, and FCR. Excel, Power point presentation

Shahzaib Yar Khan Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of operations, policies & procedures , customer service and complaint handling. Motivated to learn, grow and excel in banking industry. Assistant Manager Quality Assurance / Complaint Handling RDA https://www.linkedin.com/in/shahzaib-yar-khan Email: [email protected] Mobile no:DOB: 08 April 1994 Address: 23/26 B.1 Area Liaquatabad Karachi, Work Experience HBL, Work History, Nov 2018 ~ Present HBL, Assistant Manager Quality

strategies based on data-driven insights. Using digital marketing tools namely Google Analytics, Keyword Planner, SEMrush, and hootsuite insights. E-Commerce Supervisor • PT Sudut Jajan Karya MaretAprilDuring a peak sales season,the company experienced a significant increase in online orders, resulting in a backlog of order processing and customer service requests. - To address the challenges associated with the surge in online orders and improve the overall efficiency of the e-commerce department. - Led a team of e-commerce specialists, providing clear guidance and support during the high-demand period. - Contributed to a 20% increase in

Athira AnilKumar Vengavila Aylesbury, United Kingdom || [email protected] Certified ISTQB tester. Accomplished and knowledgeable QAEngineer/Tester performing software validation testing, a solid understanding of industry standard validation protocols, proven ability to develop and implement testing strategies, and a demonstrable record to meet fast-paced testing schedules. Proven track record of performing validation testing. Expertise in IT infrastructure, networking, and customer service to contribute effectively to the technical support team, delivering exceptional support and driving customer satisfaction. Work Experience Software Tester • CLOUD CELESTIX FebruaryPresent | London Software Quality Engineer • GALAXY WEBLINKS SeptemberJanuary 2023 | India

system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing