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including disk arrays,utilizing fiber and backup systems using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency

tahir zubair Berlin, Germany | [email protected] As a seasoned Cisco Certified Network Associate (CCNA) and System Engineer, I bring over 7 years of hands-on experience in spearheading diverse IT projects, ranging from call center setups to intricate network infrastructure designs. My expertise spans across various domains including IT support, network engineering, system administration, and network administration. Throughout my career, I have honed my skills in team leadership, project management, troubleshooting, software installation, and ensuring seamless network and internet connectivity. I take pride in my ability to navigate complex technical challenges with precision and

Abraham Julianus Paulus ●Application Developer, Software Engineer, Software Developer, Information/Data Management. ●Communication & coordination system with users from another division & foreign user company partners (Milan, Chennai). ●SQL Queries, data modeling, report using Power BI. ●System Testing (SIT, UAT development & production server). ●Integrated system, integrated payment gateway using ISO 8583, API integrated, creating jobs schedule. ●Monitoring System, Documentation System, Implementation System & users training. ●Troubleshooting hardware problems & software installation, setting network router, switch, hub,wifi (LAN, WAN), folder & printer sharing. Indonesia Pengalaman Kerja ICT Software Developer & Information/Data Management • Saipem JanuariJuni 2023 Contract

. Information Technology User Staff Warehouse (Technical Support) • PT. Dayamega Pratama AgustusJuli 2023 | Medan, Indonesia Pengecekan QC dari unit. Instalasi Software (Windows dan office) di PC/Notebook. Upgrade unit PC/Notebook. Instalasi peripheral peralatan komputer. Pemasangan jaringan komputer. Troubleshooting unit. IT support Kepala Lab & Guru Bidang Studi • Yayasan Perguruan Mayjend Sutoyo SM Medan JuniJuli 2020 | Medan, Indonesia Mengecek setiap unit untuk siap digunakan. Pemeliharaan Jaringan sekolah Troubleshooting unit Pendidikan STMIK MIKROSKIL MEDAN Teknik Informatika •Skil IT support Hardware and Software installation User Requirements IT Management Bahasa Indonesian — Lancar English — Menengah

backup jobs to ensure critical data is backed up as per organizational policies. Data Recovery: Facilitate timely data recovery in case of system failures or emergencies. Conduct regular recovery tests to verify backup effectiveness. Troubleshooting and Issue Resolution: Identify and resolve issues related to backup operations, including software glitches, connectivity problems, and hardware failures. Performance Optimization: Continuously monitor and optimize backup processes to improve efficiency and minimize resource usage. Documentation and Reporting: Maintain comprehensive documentation of backup procedures, configurations, and troubleshooting steps. Generate regular reports on backup status, performance metrics, and compliance with backup

Residence: Jalingo. About Me: I am a seasoned Bank cashier with over 6 years of Banking experience, a talented, ambitious and hardworking individual, with broad skills and experience of providing exceptional customer service, handling accounts, and managing inventory. Streamlined the accounting process and broad knowledge of computer operations, installations, repairs and maintenance. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure. A key strength is communication; building strong relationships with people in order to deliver the best results. I read Agricultural Economics and Extension from

. Bengaluru , Karnataka , India Portfolio Website: https://raunak1264.github.io/raunakweb/ [email protected] ContactWork Experience JanPresent ServiceNow ITOM Developer Cognizant Technology Solutions Responsibilities Implementing and maintaining the ServiceNow ITOM platform, including its various components such as Event Management and Discovery. Installation/migration/maintenance of MID servers. Configuring and customizing the platform to meet specific business needs and requirements. REST API Integrations, Regular Discovery of various CI classes in CMDB. Managing users, security, and access controls within the ServiceNow instance. Ensuring the platform is highly