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Service Consultant
Job Description
As a Service Consultant, you will be responsible to maintain service quality and good relationships with existing students and provide end-to-end English Course consultation and experience as well as,
- Student progress management
- Communication and customer service on effective study activities
- Internal commercial aspects
- Creating and maintaining a fun and engaging learning environment
- Planning, organizing, and executing events
Requirements
#VCF2023
You are exactly the one we're looking for! If you were having,
- Bachelor's degree in a related field or equivalent
- Minimum 1-year experience in account executive/sales/B2C
- Excellent interpersonal communication and promotion skills
- Excellent service attitude and ability to work as a team
- Self-motivated with a detail-oriented and outgoing personality
- Willing to work in shift
Prepare yourself for being one of the most prominent Education Companies in Indonesia!
Interview process
- Initial Interview with Recruitment Specialist
- User Interview with Center Manager
- User Interview with National Service Manager
- Offering Call
About us
EF’s mission is to open the world through education.
We're paving new roads for learning – using technology, research and design. Our "for profit, for good" ethos is what motivates our people to do better work every day and drives our business to grow year on year.
Since it was established in 1986 in Indonesia, EF has been serving various segments ranging from professional, corporate, and kids & teens. Currently, we have centers in Jakarta and Surabaya focusing on the needs of adult learners. These centers offer small group classes as well as EF Life Clubs, an immersive way to learn and practice English.
EF English First is part of EF Education First, an international education company that specializes in language training, educational travel, academic degree programs, and cultural exchange. This year, we celebrated EF's 50th anniversary. With more than 500 schools and offices in more than 50 countries, EF is the largest private educational institution in the world and has helped millions of students worldwide to learn the English language since 1965.
Team
